1、 B. a pregnant lady C. a disabled person D. all of the above6.While making a handshake, be sure to _. Otherwise, you will seem imperious or perfunctory. A. stare at the other party B. search the other partys eyes C. avoid the other partys eyes D. look at other objects.7. If you are a shop assistant
2、in a shopping mall, one customer comes up to ask for the location of one item. The correct way for you to do is _. A. explaining things smilingly while keeping eye contact B. explaining things impatiently C. explaining things with vacant expressions D. explaining things while looking at other places
3、. 8. When you hear _, you can know the other party wants to end the conversation. A. Nice talking with you B. we will have to get together sometime C. I will give you a call laterDiscussionAnswer these small-talk questions with small-talk answers. 1) Hot enough today? 2) looks like rain, isnt it? 3)
4、 Terrible weather we are having, isnt it? 4) Whats new? 5) How is your family? 6) How was your vacation? 7) How did you do on the test?True or False1) A respectful person will refrain from belittling others for their ideas and opinions.2) When we deal with people, the best etiquette is wearing a sin
5、cere smile on our faces.3) When handshaking, it is acceptable for women to hold the mans tips of hand. 4) On a crowded bus, if we are tired we can stay seated even if a pregnant lady is standing near us. 5) When an old neighbor visits us, usually we should stand up to show our respect. Unit 3Multipl
6、e choices 1. The biggest breach of etiquette when making an introduction is_. A. making errors in order B. mispronouncing a name C. giving an incorrect professional title D. failure to make an introduction when you should 2. How should we avoid making mistakes in introductions?_. A. brushing up on p
7、ronunciations and correct titles before the partyB. Asking the person himself or other people the correct pronunciation of namesC. getting an advance list of the participants and familiarize yourself with names and titlesD. all of the above. 3. When you and some strangers approach a door at the same
8、 time, the courteous manner for you is_. A. open and hold the door for others. B. open the door and walk through C. wait for others to open the door 4. Usually how many knocks is polite when you knock at a door? _. A. one B. two C. three D. four5. _ is courteous when ringing the doorbell. A. ringing
9、 the doorbell continuously B. ringing once and wait for about 30 seconds. C. ringing 3 times successively6. What is NOT courteous behavior when riding an elevator ?_ A. Squeezing into an already crowded elevator B. Grooming in front of the reflective wall in an elevator C. Chatting merrily with a fr
10、iend in front of many other fellow passengers D. All of the above. False or True 1. Before walking into a dry space, we should best fluff the umbrella back and forth a few times to shake off raindrops. 2. When carrying a closed umbrella on the street, wed better hold it vertically, not horizontally.
11、3. When taking an escalator, we should keep to the left. 4. On crowded escalators, if we want to, we can get past other passengers at will. 5. In the elevator with other passengers in it, only brief greeting with friend is acceptable.6. Grooming in the elevator in presence of other passengers is acc
12、eptable. 7. It is ok to wait right ahead of an elevator. 8. If someone is introduced as “William”, you can call him by his pet name “Bill”. 9. When you are being introduced, your eyes can wander away. 10. According to etiquette, an old man is usually introduced to a young man. Unit 41. When we dont
13、see a wastebasket nearby, we can _. A. throw the trash anywhere B. hold the trash in hand until we find a wastebasket2. At noon, you go to the school canteen for meal. There is only one student at one counter, you should _. A. stand beside him/her. B. stand behind him/her. 3. The best etiquette of u
14、sing public toilet is_. A. leaving it as dry and clean as before B. pushing the door to check whether it is occupied. C. washing hands before exiting D. Keeping the talk in toilet minimum. 4. When you feel the urge to spit, the correct way to do it is _. A. swallow it B. blow it out C. do it as quie
15、tly as possible in the restroom D. all the above. 5. You are a ticket seller at a railway station, when it comes a line-jumpers turn to buy the ticket, the correct way for you to do is_. A. sell him a ticket regardless of his behavior B. tell him to go to the end of the line and stand in it1. Phlegm
16、 can be swallowed or can be blew out through nose. 2. Spitting would not make you more healthy, instead it may make other people infect the germs.3. In order to speed up, one can reach out and pay money before the people before you finish his/her business. 4.An employee has the right not to provide
17、service to other who dont stand in line. 5. Making a loud sound while spitting is a misconception. Spitting can be made with sound. 9. When you are being introduced, your eyes can wander away. Unit 5 The How-tos of Introductions1. It is ok to put a wet umbrella on an empty seat next to us. 2. Shouti
18、ng over the noise of the bus to a friend across the aisle is considered a bad manner. 3. Father can smoke in sons house even if the son is not a smoker. 4. It is considerate to get change or fare card ready before we get on the bus. 5. When there are many empty seats on the bus, it is better for us
19、to choose the seats in the back. 6. On a bus, we can talk whatever we want. 7. In the west, if a host tells you not to smoke, he is considered a bad host. 8. If you dump a trash in a trashcan, but you miss it, still you are considered littering. 9. If you have some trash to dispose, but you cant fin
20、d a trash can, you should hold it in your hand temporally until you can a trashcan.10. Passionate make-out in public will make people uncomfortable. Unit61. When you are wearing a black business suit, you best choose a pair of _ socks. A) blue B) red C) white D) black2. When you are going to go for
21、an interview, you best wear _. A) suit B) sweater C) jeans D) jacket3. In a western restaurant, we can use the napkin to _. A) dab the mouth B) wipe the hands C) wipe the unclean plate D) wipe the fork when it falls into the ground4. When you have the feeling that something was stuck in the teeth, y
22、ou can_. A) pick it at table B) pick it at table with the cover of hand C) noisily clean the teeth with tongue D) excise to the restroom and do it there5. In the school canteen, after meal, we best _. A) send the utensils to the recovery counter B) wipe the table clean with a tissue C) put the chair
23、 to its original place D) all of the above6. When eating out with a group of friends, you have the feeling of wanting to use the bathroom, you can _. A) go without saying anything B) say, “I want to use the bathroom.” C) say, “excuse me, I will be right back.”7. When you are a guest and you get to t
24、he restaurant earlier than the host, you can order _. A) beverages B) dishes C) water8. As a guest, when the host asks you to order dishes, you best order _. A) very expensive dishes B) very cheap dishes C) the dishes in the same price ranges as the other guests9. As a guest, when you feel the servi
25、ce of the restaurant is not very satisfying, you best _. A) ignore it B) tell it to the host C) complain to the restaurant10. When the restaurant brings the streamed hot towels to the diners, the diners can use the towels to_. A) wipe hands and mouths B) wipe faces C) wipe necks Wearing nightgown on
26、to the street is bad manners. It is not nice to belch in public. If we cant restrain it, we best say “I am sorry”. It is unseemly to pick teeth at table or while walking on street. In public it is improper to play drinking games loudly. In business meals, usually it is unacceptable to ask for a dogg
27、y bag after meal. When eating out, if you find the glass unclear, you can tell it to the host. Eating out with other friends, you suddenly find a bug in the meal, you can announce it to the waiter to ask for a replacement. 8. When eating at a buffet restaurant, you can wrap some of your favorite sna
28、cks up and take it home. 9. It is bad manners to overload the plate in a buffet restaurant. 10. While eating out, it is advisable to wipe our mouth during or after meal with a tissue to prevent some food sticking on our faces. Unit 71. When you make a call to some people, which is most proper? A. Hello, Is Tom at home? B. Hello, is that Mr. Brown? C. Hello, I am Mary, Toms classmate, is Tom at home?2. Y
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