考研英语小作文经典范文举例及点评Word文档下载推荐.docx

1、范文之二 Dear Sir: With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged. The packages containing the computer sets appeared to be in good condition and we accepted and signed for them

2、 without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing. We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need th

3、em to support a claim on your suppliers for compensation. Yours sincerely, 范文之三Dear Mr. Chang:On September 10, our order for 280 womens cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled. We had the case investigated immediately, and

4、the result shows the damage was due to improper packing, for which the suppliers are definitely responsible. Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. S

5、incerely yours, 考研英语小作文四种英文道歉信范文讲解因过失或疏忽做错了事，给别人带来了麻烦或损失，发觉后要立即写信给对方赔礼道歉，这是一种礼貌。道歉信要写得坦率，诚恳。1、因未能践约赴宴致歉Unable to keep ones promise Dear Miss Nancy, Much to my regret I was unable to keep my promise to attend your birthday party last Saturday, owing to the fact that my little son was suddenly taken i

6、ll early that day. Hoping to see you soon. Truly yours, Tom亲爱的南希小姐：小儿上周六突然生病，因此未能应约赴生日宴，殊觉抱歉，希原谅，再见。2、因迟复来信致歉Because of answering ones letter lateDear David:I am afraid that you will think me unpardonably negligent in not having answered your letter dated 7, December sooner, but when I have told you

7、 the reason, I trust you will be convinced that the neglect was excusable. When your letter arrived, I was just in Hong Kong. As my family could not forward it to me during my absence, it has been, therefore, lying on my desk until the moment when I took it up. Now the first thing I have to hasten t

8、o do is to write to you these few lines to express my deep regret. I enjoyed many pleasant sights during my trip. I shall be pleased to give you an account to of them when I see you next. 亲爱的戴维：请原谅我收到您12月7日的来信后迟迟未复，现将原因告诉您，相信您一定会谅解的。您的来信到来时，我正巧在香港，家人无法及时转递。你的信一直放在我写字台上，直到我回到才看见，拖至今天才回信，深表歉意。这次出去旅行饱览

9、了许多美丽景色，下次见到您时，将告诉您一切。3、因未能及时还书致歉Unable to return borrowed book on time Dear Kate:Excuse me for my long delaying in returning to you your “Robinson Crusoe” which I read through with great interest. I had finished reading the book and was about to return it when my cousin came to see me. Never having

10、 seen the book, she was so interested in it that I had to retain it longer. However, I hope that in view of the additional delight thus afforded by your book, you will overlook my negligence in not returning it sooner. Thanking you again for the loan. 亲爱的凯特：我迟迟未能归还您的那本鲁滨逊飘流记，请原谅。该书我读得津津有味。读完后，正预备归还您

11、时，我的表妹来访，见这本书也感兴趣，定要借去一读。为了让别人也能分享您那本书所给予的乐趣，我不能及时归还。我想再延迟些日子奉还，谅您不会介意的。再次感谢您的慷慨。4、因遗失借书致歉Because of losing a borrowed bookDear Frank:I am terribly sorry to tell you that I have lost the valuable book you were so kind to lend me last week. I read it everyday and intended to finish it next month. Las

12、t night when I came to my room, it was nowhere to be found. I will try to recover it as soon as possible. If I fail to find it, I will get a new book for you. But I am afraid it can never take the place of the old one. Old books are like old friends. Once lost, they can never be replaced. They are c

13、onnected with cherished associations which the new ones can never have. And for this irrecoverable loss, I am to blame. I was so careless with my things. This is a warning to me to be more careful in the future. Yours truly, 亲爱的弗兰克：很抱歉，上星期您借给我的那本书竟遗失了。我每天都在看，准备下个月看完。昨晚我回到我的卧室，到处也找不到那本书。我将尽力找到它。万一找不到

14、，我只好买一本新的还您。但是，新书恐怕不能代替那本旧书吧！旧书跟旧友一样，一旦失去就不能再得。旧书与往事相连，这种不可弥补的损失，皆由我起。我对待一切太大意了，这次给我一个警告，叫我以后要小心。考研英语小作文10篇经典索赔信函范文为应对2006年考研英语小作文要求，本网站将定期为各位网友推荐一些英语应用文的范文供大家参考。本文是关于抱怨信函方面的范文，大家可以借鉴一下也是很有帮助的！抱怨和索赔信函（Complaints & Claims ）的目的是为了获取更好的服务，对已出现的问题求得尽快的、妥善的解决。它通常是买方由于对收到的货物不满而书写，如：货物未按时到达；货物虽抵达，但与订单所载不同；

15、货物有损毁现象；货物数量短缺或多余；货物质量与样品不符；服务不合理以及收费过高等，这些均是抱怨、索赔的正当理由。书写抱怨、索赔信函时，不妨开门见山出原先双方同意的条件，然后列举事实以表示有何不满，以及为什么不满，最后提出解决的方法。内容应明确、清楚、有理，语气要简洁、坚决。避免使用愤怒和使对方过于难堪的措辞（除非你所抱怨的问题反复发生，且多次投诉而毫无结果）。1） For Delay in Shipment （由于发货延迟而抱怨）Dear Sirs, The furniture we ordered from you should have reached us a week ago .Nee

16、dless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere. Please look into the matter as one of urgency and let us have your reply as early a

17、s possible. John Thomas亲爱的先生们：我方从贵方订购的家具应于一星期前收到。不用说，发货的延迟给我方带来了很大的不便。因此，贵方必须立即发货，否则我们将被迫取消订单，到另处订货。请紧急处理此事，并尽快告知结果。2） For Poor-Packing （由于包装不妥提出索赔）Dear Sirs ,We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a cla

18、im against you .It was found upon examination that 10%of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by whic

19、h we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement . Sincerely yours,我们写信通知贵方，519号订单玩具已收到，但货物状况很不令人满意，故我们不得不提出索赔。经检查，我们发现有10的货物破损，而且一些也有严重磨损现象。很明显，这是由于包装不妥造成的。因此，我们无法以原价售出货物。建议贵方依照发票金额给予20的折扣，这是我们所建议降低的售价额度。如果贵方无法接受，我们将不得不退货，要求替换。3

20、） For Damage of Goods （由于货物损坏而抱怨）Dear Sirs,Our order No.JT-8 the glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care, I regret to report

21、that 10 cartons of glassware badly cracked. We trust you can understand that we expect the compensation for our dam aged goods. 订单JT8号我方于7月3日从贵处订购的玻璃器皿已于今早货运公司送到。装有货物的160个纸箱完好无损。但当我们小心打开检查时，发现有10箱玻璃器皿严重破损。相信贵处能理解我方要求对损坏货物进行赔偿。4） For Inconformity（由于货物不符而抱怨）Dear Sirs , On March 12, we ordered 1,200 sh

22、irts size 42. But unfortunately, we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order . As I have several customers waiting, please arrange for the replacements at once. Faithfully yours,三月十二日我订购

23、了一千二百件四十二号男式衬衣。但不幸的是，今天我们收到了完全不同的货物儿童服装。我们想贵方一定搞错了，儿童服装是另一份订单。由于有几位客户在等货，故请贵方立即安排更换货物。5） For Unacceptable Substitute （由于无法接受替代物而抱怨）Dear Mr .Cliff,During the past three months I have placed two sizable orders for The Handy Desk Companion by Roy .specifying the hard back binding .But both time you sen

24、t me paper-back binding because you were out of stock on the hard-back. Fortunately, I am still selling a few of the paper backs, but more and more customers ask for the hard-back ones. （At least two of our competitors have this reference book in hard-back in our cities）. Enclosed is my order for 75

25、 copies of The Handy Desk Companion in hard-back. Please do not, under any circumstances, send me anything else. I have plenty of the paper-back in stock. Very sincerely yours,Jorn Thomas亲爱的克里夫先生：在过去的三个月中，我两次向贵方订购了相当数量的由罗伊所著的便利的办公伙伴一书，指定需要精装本。但贵方由于精装本缺货，两次寄给我的都是平装本。值得庆幸的是，我仍卖出一些平装本，但越来越多的顾客索要精装本。（本对

26、少有两家竞争者出售此书的精装本）。随信寄上订单，购买75本便利的办公伙伴精装本。请无论如何，不要寄给我其它替代物。我现已大量平装本的库存。6）For Shortweight （由于短重而要求索赔）We have just received the Survey Report from Shanghai Commodity Inspection Bureau evidencing that all drums of apple juice weigh short by form 1 to 5 kilogram, totaling 300 kilogram. As the drums were i

27、ntact , it is obvious that apple juice was short weight before shipment .Under such circumstances , we have to file a claim against you to the amount of RMB 850 plus inspection fee. We are enclosing the Survey Report No. TE（95）115 and looking for ward to your settlement at an early date . Yours fait

28、hfully.我方刚刚收到上海商检局的栓验报告，证明所有苹果汁每桶少一至五公斤,总共减少三千公斤。由于果汁完好无损，显而易见，苹果汁估装运前就不够重量。在这种情况下，我方不得不向贵方提出八百五十元人民币的索赔，另加检验费用。现随信附上第TE（95）115号商检报告，希望早日解决这一问题。7）For Over -Shipment （由于到货数量过多而抱怨）We thank you for promptness in delivering the Chinaware we ordered on 20th Dec .The number of cartons delivered by your carrier this morning was 360, whereas our order was for only 320. Unfortunately, our present needs are completely covered and we cannot