汽车专业英语-销售与售后服务PPT推荐.ppt

1、Ok,then.Please tell me if you need any help.Dialogue3A:Good morning,sir!Can I help you?No,thanks.I can look by myself.A:Please take your time.Dialogue4A:Feel free to ask any questions,please.B:Ok,I will.Thanks.A:Youre welcomeWords and Phraseswelcome welkm adj.受欢迎的；可喜的；不受欢迎的；不必感谢的必感谢的,不必客气的不必客气的help

2、help vt.帮助；辅助；援助帮助；援助show u vt.给给.看；展出；显示；出示；陈看；陈列列NotesuWelcome to our shop.表示欢迎光临。用于接待客户的场合。uGood morning.招呼用语。用于较客气的场合。u I can look by myself.我可以自己看看。uPlease take your time.请您慢慢看。uFeel free to ask any questions,please.有什么事可以随时问我。uYoure welcome.不客气。Related Links您和顾客说的第一句话可以是您和顾客说的第一句话可以是:CanIhelpy

3、ou?MayIhelpyou?WhatcanIdoforyou?CanIhelpyoufindanything?Areyoubeinghelped?Isanyonehelpingyou?Doyouneedahandfindingsomething?Haveyoubeentakencareof?5.2IntroductionofNewModel 车款推介车款推介The unit aims to enable students to:nDescribe different cars;nKeep a conversation going with customers;andnLearn some u

4、seful words and expressions分项目目标分项目目标分项目目标分项目目标TeachingobjectiveTeachingobjectiveTeachingobjective分项目目标分项目目标分项目目标分项目目标ThemethodofapproachThemethodofapproachThemethodofapproachnDiscussing,listening,reading,presenting and role-playing by the students;May I recommend one car for you,sir?Yes,I want to b

5、uy a car for my son.Could you introduce one for me?No problem.How do you like this one,Land Rover Discovery 3?Its a best seller.B:Oh,it looks nice.A:Yes.I bet youll like it more after my introduction.Its Power Steering with Alloy Wheels,Cruise Control,4 Wheel Drive.B:Very good.Could you tell me more

6、 about the specification of this model?Sure.As you can see its of sports utility body style with Green exterior,4.0 Liter V6 engine.B:I think my son will like it.Whats the price?￥890,000.00B:Its two expensive.Any discount?Yes.You can get 10 percent discount.B:Good.Ill take it.Dialogue2A:Let me show

7、you one car.Please follow me,sir.B:Ok!What do you think about our new model 2008 Toyota Voiz?Oh,it looks good.But Id like to know something about its feature.A:Its auto transmission and front engine front drive.Let me tell you more specification.The engine,1.6 liter L4.The price is￥10,970.00.I think

8、 its quite a good car.B:Yes,I think so.But Id like to look around and make a decision after seeing some other models.A:Sure.Dialogue3A:Are you interested in our new model?Would you like to know more about it?Yes,I would.But does it have auto transmission and Anti-lock Brakes?Yes,of course.And also w

9、ith the other safety features such as four air bags,Electronic Differential System,front bumper etc.B:Perfect,I love it.I think Ill take this one.A:thank you.Dialogue4A:Miss lee,whats your favorite?What about this one?Its beautiful.Whats the model?Its our new model Suzuki Swift.It sells well.B:Would

10、 you tell me more about its feature?OK.The engine,1.3 liter L4.There are many colors for its exterior.White,black,pink,brown and so on.B:Pink?Wonderful!I think it fits me very much.Ill take it.A:Thank you.Words and Phrases1.recommendrekmendvt.推荐，介绍；劝告，建议；使可接受，使可欢迎推荐，介绍；使可接受，使可欢迎2.introduceintrdju:sv

11、t.介绍；带领；引进输入；采用介绍；采用3.betbetvt.打赌打赌4.introductionintrdknn.介绍，传入，初步，导言，绪论，入门介绍，传入，初步，导言，绪论，入门5.steerstivt.引导，驾驶，航行，引导，驾驶，航行，控制控制6.alloylin.合金合金7.cruisekru:zn.（军舰等军舰等）巡逻，巡航；游览巡逻，巡航；游览Words and Phrases8.dirvedravvt.开车，驱赶，推动、发动（机器等），驾驶（马车、汽车）开车，驱赶，推动、发动（机器等），驾驶（马车、汽车）等等9.specificationspesifikeinn.详述，规格，

12、说明书，规范详述，规格，说明书，规范10.utilityju:tilitin.效用，有用效用，有用11.exteriorekstirin.外部，表面，外貌外部，表面，外貌12.featurefi:tn.面貌的一部分（眼、口、鼻等）特征，容貌，特色，特写面貌的一部分（眼、口、鼻等）特征，容貌，特色，特写13.transmissiontrnzminn.播送，发射，传动，传送，传输，转播播送，发射，传动，传送，传输，转播14.decisiondisinn.决定，决心，决议，结果，果断，坚定决定，决心，决议，结果，果断，坚定Notesurecommend something for somebody

13、向某人介绍某物ubest seller 卖的好uWhats the price?价钱是多少?uYou can get 10 percent discount.您可以得到5%的折扣。（我们可以给您打9.5折。）uWhat do you think about 您觉得怎么样？ulook around 周围/四处看看umake a decision 下决定uWould you like to know more about it?您想对此了解更多吗？uAnti-lock Brakes 防抱死制动ufour air bags 四气囊uElectronic Differential System 电控差速器ufront bumper 前保险杠Related Links您看这辆怎么样您看这辆怎么样?Howaboutthisone?Whatdoyouthinkofthisone?Howdoyoulikethisone?5.3NegotiationofPrice价格讨论价格讨论The unit aims to enable students to:nLearn to talk about ways of negotiating the price;nKeep a conversation