1、Chief knowledge officer首席培训官Chief information officer首席信息官President总裁Managing director常务董事Supervisor督导员Coach培训员insurance agent保险业务员stockbroker股票经济人accountant会计师lawyer律师famous brand名牌managerial competencies管理能力revenue营业收益scope of management管理幅度quality control质量控制communication competency沟通能力empower授权g
2、oods and services商品和服务Unit 2level of management管理层次first-line manager一线经理/基层管理者steel production plant钢铁生产厂sales manager销售经理dealership经销(商)telemarketing center电话营销中心parts零件settle disputes解决争端overtime加班inspect products检验产品technical expertise专业技术day-to-day task日常工作middle management中层管理者nonmanagerial pe
3、rsonnel非管理人员director of finance财务主任receptionist接待员stuff assistant助理人员evaluation criteria评估标准performance业绩delegatemission宗旨government negotiation政府谈判community affairs社区事务Unit 3business competition商业竞争managerial thoughts管理思想restructuring of organization企业重组merger合并downsize缩小规模lay off使下岗;解雇decentraliza
4、tion分散决策bureaucracy官僚作风layers of hierarchy机构层次improve customer relations改善客户关系human resource人力资源authoritarian management独裁主义管理self-management自我管理autonomous companies独立公司outsourcing外包modular corporation组件公司apparel company服装公司strategic decisions战略决策unit cost of production单位生产成本overhead一般管理费用competitiv
5、e advantage竞争优势strategic alliance战略联盟reap benefits获得收益biotechnology生化技术pharmaceuticals制药业Unit 4economics经济学economic behavior经济行为scarcity稀缺性individual decisionmaking个人决策tradeoff交换关系efficiency效率equity公平opportunity cost机会成本rational people理性人margin边际MR marginal revenue边际收益MC marginal cost边际成本MU marginal
6、 utility边际效用incentives激励competitors and partners竞争对手和贸易伙伴supply供给demand需求economic equilibrium经济均衡change in demand需求的变动change in supply供给的变动Change in quantity demanded需求量的变动change in quantity supplied供给量的变动preference偏好factors of production生产要素surplus剩余shortage短缺theory of the firm公司理论perfect competiti
7、on完全竞争price-taker价格的接受者price-setter价格的制定者monopoly垄断oligopolistic寡头垄断competitive monopoly垄断竞争TC total cost总成本TFC total fixed cost总固定成本TVC total variable cost总可变成本ATC average total cost平均总成本AFC average fixed cost平均固定成本AVC average variable cost平均可变成本Unit 5market economy市场经济factor market要素市场invisible ha
8、nd看不见的手value of a good商品价值welfare of the society社会福利market failure市场失灵government intervention政府干预externality外部性external benefit外部收益external cost外部成本market power市场权利public goods公共物品standard of living生活水平inflation通货膨胀deflation通货紧缩CPI: consumer price index消费价格指数budget deficit预算赤字minimum-wage laws最低工资法t
9、rade union工会financial market金融市场economic policymaker经济政策制定者Phillips curve菲利普斯曲线equitable distribution平均分配personal income tax个人所得税welfare system福利制度health care医疗national income account国民收入帐户expenditure approach支出法GDP国内生产总值capital goods资本品capital stock资本存货transfer payment转移支付government bonds政府债券tax ev
10、asion偷税、漏税frictional unemployment摩擦性失业structural unemployment结构性失业cyclical unemployment周期性失业seasonal unemployment季节性失业Unit 6primary responsibility主要责任planning framework计划框架read future解读未来management by objectives目标管理set goals设定目标develop action plan指定行动计划review progress检查进展情况quality goals质量目标periodic
11、review/check up定期检查appraise overall performance评价总体绩效safety problem安全问题quarterly safety reports每季度安全报告single-use plan一次性计划standing plans常备计划quality planning质量计划shewhart cycleshewhart循环service quality服务质量contingency plan应变计划scenario方案corporate goals公司目标planning time horizon计划时间范围performance appraisal
12、 system业绩评估体系emergency budget紧急预算flexibility灵活性adaptability适应性system of safety recognition安全认定系统line supervisor基层管理者commendation letter表彰信corporate values公司价值观念market standing市场定位mission statement企业宗旨说明learning organization学习型组织top-down approach自上而下制定计划法bottom-up approach自下而上制定计划法long-range planning长期计划Unit 7Organizing组织restructure结构重组deployment of resources资源配置mechanism for coordin
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