1、12 International Business Travel国际商务旅行13 Dressing for Business商务着装14 Hotel Situations旅馆情景15 Negotiating the Subway乘地铁Client Reception接待客户16 Receiving Clients接待客户17 Entertaining Clients招待客户18 Accommodating Foreign Clients接待国外客户 19 Factory Tours参观工厂Business Communization商务交流20 Personal Introductions个人
2、介绍21 Small Talks聊天22 Delivering Bad News传达坏消息23 Polite Questions礼貌提问24 Farewells道别Negotiation谈判25 Clarifying the Stakes说明利害关系26 Making Concessions做出让步27 Discussing the Bottom Line讨论底线28 Accepting and Confirming接受和确认29 Hard Bargainers VS Soft Bargainers强硬的对手和温和的对手Company Organization公司结构30 CEO执行总裁31
3、Stockholders股东32 Board of Directors董事会33 Managerial Staff管理人员34 Labor Staff普通员工Meetings and Interviews会议和面谈35 Executing Meetings开会36 Performance Reviews业绩评估37 Agendas会议议程38 Making Requests提出要求Presentations业务陈述39 Preparation and Developing Your Topic准备和展话题40 Introductions and Beginnings介绍和开头41 Making
4、 Transitions in the Presentation陈述中的过渡42 Conclusions结论43 O&A (Question and Answer Period)提问阶段Data数据处理44 Trends趋势45 Systems制度46 Scheduling日程安排47 SWOT An山sis态势分析48 Statistical Reports数据统计报告Technology技术49 Email电子邮件50 Computer Technology计算机技术51 Running an Internet Business网上做生意52 Electronic Gadgets数码产品
5、53 Web based Marketing网上营销Financial Topics财务话题54 Costing成本55 Budgets预算56 Auditing审计57 The Economy经济58 Fundraising集资Legal Topics法律话题59 Confidentiality机密60 Lawyers律师61 Contracts合同62 Copyright版权63 Patents专利64 Environmental Regulations环境条例Marketing Topics营销话题65 Marketing Surveys市场调查66 Target Audience目标消
6、费者67 Print and Media Advertising印刷和媒体广告68 Promotional Events促销活动69 Developing the Market市场开发Sales Topics销售话题70 Selling Points卖点71 Trade Shows贸易展览72 Sales Reviews检查销售额73 Product Demonstrations产品演示74 Following up on Leads线索追踪75 Customer Service顾客服务International Topics国际话题76 Sourcing得到供货77 ExportImport
7、出口进口 78 Exchange Rates汇率79 International Greeting Methods国际问候方式Big Business跨国公司80 Mergers合并81 Competition竞争82 Climbing the Corporate Ladder进入管理层83 Branch Offices分支机构84 Consulting咨询Employment Practices雇用惯例85 Fair Pay公平薪酬86 Recruiting Personnel人员招聘87 Retirement退休88 Partnership合作关系89 R&um6s简历90 Job Int
8、erviews求职面试Social and Equality Issues社会和平等话题91 Women in the Workforce职业女性92 Discrimination歧视93 Welfare福利94 Labor Unions工会95 Strikes and Demonstrations罢工和示威游行Continuing Education继续教育96 Management Training管理人员培训97 SeminarsWorkshops研究会研讨会98 Company Retreats公司培训99 Teambuilding团队建设100 MBA工商管理硕士Dialogue o
9、neM: Can you have the briefs from the Anderson firms lawyer on my desk by tomorrow morning. There are quite a few very time sensitive matters with this case. Im afraid I cant wait any longer. F: Getting those Anderson briefs has been harder than you can imagine. I have tried to contact their lawyer
10、many times. But every time I call, His secretary says hes in a meeting or out of the office or away on business. I am beginning to think he is trying to avoid me. Thats highly possible. He knows if we miss our filing deadline, we dont stand a chance to compete against them for the bid. Try to get a
11、hold of him again. Give him a call and see if he can fax them first thing. What if I cant speak to him directly? Ask his secretary to fax them. Its the same thing. Have them faxed over with a copy also faxed to Martins office. How do I find Martins fax number? Is he in your roller desk? No, but you
12、can also call their office and ask the secretary to give you their fax number. Ill email you their office number later today. Ok, Ill get on it first thing. Be sure you do, I need those briefs ASAPDialogue two Did you put this mornings faxes on my desk? Im waiting for some urgent faxes from headquar
13、ters, Im pretty sure they came in last night. Everything that came in the office fax machine last night is all on your desk, but I noticed that some of faxes came through pretty blurred, maybe you take a look at them, if the copy is unreadable, Ill call then and ask them to refax. Yeah, youre going
14、to have to call them and get them to be refax. These copies are so dark. I cant make out any of the words. What about that one? This one? This one is so light and I can barely read it. How can that be? You know, I think the fax machine is out of toner. I can change the toner cartridge. That should solve the problem. Yes, but this one will have to be refaxed as well. And look, theres about 3 pages missing. It looks like the fax machine ate half of my important faxes, and ones th
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