1、career profile:to get a position as a customer care officer where my skills of handling customers will be utilized for the growth and development of the organization.professional strengths:possess seven years of experience in customer servicein-depth knowledge of basic operating systemsflexible, att
2、ention to detail and ability to learn quicklypossess excellent listening and responding skillsability to handle multiple tasks and solve customer queries efficientlypossess good sales and customer service skillsexcellent administrative and organizational skillsability to maintain basic knowledge of
3、products, pricing, promotions, procedures, and other important issueshighly initiative to manage a busy workload without close supervisionability to build and maintain good relationship with customereducational summary and certifications:bachelors degree in english from daffodils arts college in the
4、 year 19_masters degree in english language from university of xyz in the year 19_certification course in communication skills from soft skills training center in the year 19_professional experience:abc business center inc, state20_ till datecustomer care officerresponsible for dealing with customer
5、 relevant queries, complaints and request for information on products and servicesassigned the tasks of recording all communications between various partieshandled the tasks of drafting documents as requested by customer care managerprepared daily, weekly and monthly statistical reportsresponsible f
6、or generating ideas on ways to resolve problems and serve customers in a better wayconfirmed customer understanding of the solution and provided extra customer education as requiredtechno global center co inc, stateassigned the tasks of processing customer orders as well as provides details about th
7、e products and services to customershandled the responsibilities of designing activities to improve business performance and customer satisfactionconducted needs-based selling by using non-scripted probing techniques to find customer requirementscommunicates effectively with teams in the program to
8、ensure quality and timely expedition of customer requestshandled the tasks of preparing customer correspondence and updating customer filesassigned the tasks of responding to customer queries and concerns regarding product and services of the organizationareas of interest:to apply my comprehensive c
9、ustomer service skills to meet the goals and objectives of the organizationto increase the sales and service of the organization by applying my excellent negotiation and customer service skillspersonal details:name: anny smithdate of birth: _/_/19_employment status: full timerelationship status: mar
10、riedreference:mr. charlie smithsenior customer care officerlopez associates co inc, state 123-589-3655免费英文个人简历模板二brandi. d potts4930 powder house roadlake worth, fl33463tel:email id-career objectiveseeking the position of an architect in a reputed technology/it firm that offers immense growth opport
11、unities and allows me to utilize my cognos experience and business intelligence skills for the advancement of a project and the organization.qualifications8+ years of total work experienceexperience in cognos and olap software and solutionsin-depth knowledge of business intelligence and performance
12、managementproficient in the use of systems architectureknowledge and experience of data warehousing practices and applicationsskills and proficienciesexpert in developing and designing architectural solutions according to project/business needability to understand end to end scope of work by analyzi
13、ng the requirements providedstrong command in written and verbal communicationability to deal with both domestic and international clientsgood presentation skills and detail orientedprofessional experiencejan _ to presentabc technologies. ltd., new yorksenior architect architectjob responsibilities:
14、designed cognos framework according to the need of the projecthandled tm1 and controller products to install, configure and apply in the serverengaged in project planning, controlling, and documentationinvolved in project budget and cost estimationarrange all project solution and transfer it to the testing and production unithandled a number of issues and made necessary changes immediatelycoordinated with off-shore clients directlymanaged seve
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