1、 Product knowledge. Great leaders need a thorough understanding of what the organization produces and why it is superior to competitive products. Problem analysis and problem-solving skills. These skills include the ability to define problems, analyze them, and come up with solid recommendations for
2、 resolving complex issues. Professional skills. Excellent leaders must be able to write intelligently and concisely, make compelling presentations, organize their work efficiently, monitor progress, and work without close supervision. Innovation. This refers to a leaders ability to have a fresh outl
3、ook in approaching a problem, to shake loose from old methods, and see new possibilities. Initiative. The best leaders see if something is falling between the cracks and immediately step in to make certain it is handled. Effective use of information technology. Great leaders set an example in the co
4、nsistent use of e-mail, powerful software applications, and any technology that escalates performance.Career experts, Gene Dalton and Paul Thompson, explain that the most successful leaders progress through a series of four career stages, which cannot be skipped. Stage one is the time when individua
5、ls must prove they can learn the business and develop a solid foundation of technical expertise. In stage two, individuals continue to build technical skills and become independent contributors. By stage three, they become wentors-developing the careers and expertise of others. In stage four, they b
6、ecome organizational visionariesleading the organization in new directions.Too often, leaders reach a position theyve been seeking and start to coastbelieving the learning phase of their career is over. They assume that there is a time for learning and a time for execution, and they are done learnin
7、g. The best leaders never quit learning.Here are some techniques to maximize your personal capability:Understand the technology: Employees can see through attempts to cover up your lack of knowledge. Get up to speed by asking questions. Be willing to admit what you dont know.Perfect professional Ski
8、lls: Managers cant manage unless they can communicate.Try new things: Great managers innovate and take initiative. They think outside the box and dont hesitate to experiment.Leadership cannot be delegated to others.John H. Zenger and Joseph Folkman Focus on resultsLeadership is ultimately about prod
9、ucing results. This is the third leadership tent pole. Leaders can have talent and character, but unless they produce sustained, impressive results for their organization, they simply are not good leaders.One study of 1000 managers showed that the best managers translate ideas into action. They push
10、 to take the next step forward by bringing energy, enthusiasm, and urgency to their role. They continually look for ways to improve. These leaders are in the drivers seat, with a foot on the acceleratorpressed to the floorboard most of the time.How do leaders focus on results? Extraordinary leaders
11、do the following: Establish stretch goals for their people. Take personal responsibility for the outcomes of the group. Provide ongoing feedback and coaching to their people. Set lofty targets for the group to achieve. Personally sponsor an initiative or action. Initiate new programs, projects, proc
12、esses, client relationships, or technology. Focus on organization goals and ensure that they are translated into actions by their department. Operate with speed and intensity; accelerate the pace of the group. Champion the cause of the customer. Balance long-term and short-term objectives.The best l
13、eaders get things accomplished, even under duress. They choose the right goals and follow through.These are some ways to bring about results:Know What the organization expects: Ask, What does the organization expect from my department? From me personally? The answers can be quite eye-opening.Stay fO
14、CUSed On long-ternr results: Weve all seen executives who can make earnings soartemporarily. Extraordinary leaders resist the urge to sacrifice long-term for short-term results. They keep the welfare of the organization ahead of their own personal agendas.Take action: Extraordinary leaders wake up in the morning with a plan and put it into effect. They dont always wait for permission before moving ahead. Instead, they simply try new things.Leaders
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