宣城市第十届中等职业学校技能大赛酒店服务赛项英语口试题库Word文件下载.docx

1、 3. Q: The guests need a table for 4, and they would like to dine somewhere quiet. Very well. This way please. Heres a window table for four overlooking the lake. Its very nice and quiet here. 4. Q: Can you explain the terms of breakfast both for adults and children in the hotel? A: Sure, we offer b

2、reakfast at the rate of 128 RMB for each adult, and its free of charge for children under 6. 5. Q: The guests would love to try some Chinese food, and they ask for your advice on where to have a dinner party. The Rose Restaurant of our hotel serves very good Chinese food. Its on the 2nd Floor. 6. Q:

3、 Inform the guest that the restaurant is fully booked this evening, and suggest that he book a table the same time tomorrow evening. Im sorry. We are fully booked this evening. How about tomorrow? We still have some nice tables available for tomorrow evening. 7. Q: Ask the guests their preference fo

4、r the egg dishes. How would you like the eggs done, Scrambled Eggs, Fried Eggs or Omelets? 8. Q: Ask the guests their preference for food, Chinese, Western, Japanese or Korean.A:Which style of cuisine would you prefer? We serve Chinese, Western, Japanese and Korean food here. 9. Q: How do you offer

5、to take order for the guests in the evening? Good evening. May I take your order now? / Are you ready to order now?10. Q: How do you ask the guest to check his bill? Heres your bill. Please check it. The fruit combination is on the house. 11. Q: Visit the table to check if your service is satisfacto

6、ry. Inform the guest the last course will be dessert? Is everything to your satisfaction? All the dishes have been served as the menu goes, except for the dessert to follow. 12. Q: Ask the guest his preference for fruit juice. A: What kind of fruit juice would you prefer? We have grape juice, kiwifr

7、uit juice and orange juice. 13. Q: Ask the guests choice of wine. Would you like a bottle of red wine to go with your Sirloin Steak? 14. Q: What do you say when serving the guests their dessert? Here is your dessert. Please enjoy. 15. Q: Ask the guest how he would like his steak prepared. How would

8、you like your steak done? Rare, Medium or Well-done? 16. Q: What is the duty of a Food and Beverage Manager? A Food and Beverage Manager is in charge and directs the work of the Department. 17. Q: Tell the guests the general sequence of a Chinese dinner. Chinese dinner usually starts with cold dishe

9、s and ends with a soup. 18. Q: What do you recommend if the guest orders a fresh white water fish? May I suggest steaming the fish to retain its freshness? 19. Q: How do you ask about the guests preference for buffet or a la carte service? How would you like your dinner served? A buffet or an a la c

10、arte service? 20. Q: How do you ask about the guests preference for salad? What kind of salad would you prefer? We have Ham Salad, Prawn Salad, and Fresh Vegetable Salad. 21. Q: How do you respond to a guests compliments to your service? Thank you for your compliments. Its our greatest pleasure to b

11、e of service. 22. Q: Tell the guest where to pay his bill. A: You may pay the bill at the cashiers desk. This way please. 23. Q: Ask the guest what vegetable hed like to have with his chicken. What vegetable would you like to go with your Roast Chicken? 24. Q: What do you say in seeing off the guest

12、s? Im glad you enjoyed. Thank you for coming! Good-bye. 25. Q: Tell the guest what exactly is the dish of “Spaghetti with Lamb”. “Spaghetti with Lamb” is actually lamb cooked with herbs and served with spaghetti. 26. Q: As a hostess, whats the first thing you need to find out when the guest arrives?

13、 A: I have to find out whether the guest has a reservation or not. 27. Q: What will a bartender tell the guests about Margarita? A Margarita is a popular cocktail made by mixing one part of tequila and three parts of dry wine and lemon. 28. Q: What would you say if the guest wants to know the busine

14、ss hours of your restaurant? We provide restaurant service from 6:30 a.m. to 10:00 p.m. every day. 29. Q: What information do you give when introducing your restaurant to the guest? I would tell the guest about the style, the specialties, the popular dishes, the business hours of the restaurant. 30. Q: What would you say when you want to recommend something to the guest? A：May I recommend this one, madam? / May I suggest you try this one, sir? / Would you like to take a look at this, Miss? 二、 客房中式铺床