mis12-信息系统复习参考11Word下载.doc

1、 2Page Ref: 417AACSB: Reflective ThinkingCASE: ContentObjective: 11.12） Knowledge can reside in e-mail, voice mail, graphics, and unstructured documents as well as structured documents. TRUE 1Page Ref: 417-4183） Knowledge is universally applicable and easily moved. 4184） CAD is a type of intelligent

2、 technique. 427 11.35） Knowledge workers include all of a companys workers who are tasked with managing or creating knowledge, from top-level scientists to clerical and data workers. 4266） Structured knowledge is explicit knowledge that exists in informal documents. 4237） Semistructured information

3、is all the knowledge in a firm that resides in the heads of experienced employees. 11.28） VRML requires the use of a powerful server as well as large amounts of bandwidth. 430 Use of IT9） Expert systems are the primary tools used for knowledge discovery. 432 11.410） Intelligent agents can discover u

4、nderlying patterns, categories, and behaviors in large data sets. 44111） Expert systems capture the knowledge of skilled employees in the form of a set of rules in a software system that can be used by others in the organization.12） Expert systems are typically used in business in discrete, highly s

5、tructured decision-making situations.13） Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.14） Enterprise content management systems are designed to manage structured information, while other systems, such as KWS, are desig

6、ned to manage semistructured and unstructured information.15） Case-based reasoning is not well-suited for diagnostic systems in medicine. 43416） Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules. 43617）

7、Fuzzy logic systems learn patterns from large quantities of data by sifting through data, searching for relationships, building models, and correcting over and over again the models own mistakes.18） Because neural network applications cannot always explain why they arrive at a particular solution, t

8、hey are not well suited for use in the medical profession. 436-43719） Intelligent agents are used primarily for specific, repetitive and predictable tasks.20） Shopping bots are a form of intelligent agent.21） What type of knowledge management system did Canadian Tire implement in order to improve th

9、e communications with dealers?A） digital asset management systemB） content management systemC） learning management systemD） knowledge network system B 415 Analytic Skills Analysis22） The percentage of gross domestic product of the United States that is produced by the knowledge and information sectors is estimated to be about _ percent.A） 20B） 40C） 60D） 80 C 3Page Ref: