ISO企业宣贯english图文并茂.ppt

1、Quality management system introduce,Eire Chen QA,ISO9000 2000,What is ISO?,International organization for standardization Builded in 1947-2-23 headquarters lie in Switzerland task many member country,TC176,Technical Committee 176 taskDefinition of ISO9000 race standards or series standards,Coming of

2、 standard:MIL-Q-9858 1959年Euramerican eveloped country adopt ISO9000 standards,QM 3 phase:Product Q inspection Statistic Q control TQM,Coming background of ISO9000,Edition of ISO9000,ISO9000 1987年(First edition)ISO9000 1994年(Second edition)ISO9000 2000年(Third edition)ISO9000 2008年(Fourth edition),Ei

3、ght Quality management principles,Customer focused organization Leadership Involvement of people Process approachSystem approach to managementsContinual improvement Decision making based on factual approach Mutually beneficial supplier relationships,2000 edition ISO9000 kernel standards,ISO9000：2000

4、 ISO9001：2000ISO9004：2000ISO19011：2002,7,Input,Output,Customer satisfaciton,Production process,6 resource management,5managementresponsibility,8measurement analysis improvent,Customer requirement,Quality management model,Continual improvement,ISO9001:2000 standard,0 Foreword1 Scope2 Referenced Stand

5、ard3 Glossary and definition4 Quality management system5 management responsibility6 Recouse management7 Production process8 Measure、analyse and improve,9,ISO9001:2000 clause illustration,1 Scope Department product clause2 Referenced Standard3 glossary and definition,10,4 QMS,General requirement,docu

6、mented,11,Document requirement Kinds of document Content of quality manual Document control and records control,4 QMS,12,5 management responsibility,commitment customer focus Q policy planning Responsibility,authority and communication Management review,6 Recouse management,Competent training Infras

7、tructure,Work environment,7 production process(major P),Planning production process O and R Process Document Resource Verification,validation,monitoring,inspection,test activities,acceptance criteria Needed Records Customer relevant process,15,7 production process(major P),Design&development Plan in

8、put output Review verify validate control Purchase,16,7 production process(major P),Provide Production&Service Control validate special process mark and traceability customer-owned property preversation Monitor&measurement equipment control,8 Measure、Analyse&Improve,Monitor&measure Customer satisfaction internal audit process product Nonconforming product control Data analyse Improvement continual Corrective and Preventive A,