基于无线网络的自助点餐系统外文文献翻译Word文档格式.docx

1、 Nagano S. The research of wireless network based self-service ordering system J. Intelligent Agents for Data Mining & Information Retrieval, 2016, 5（3）:31-41.原文The research of wireless network based self-service ordering systemNagano SAbstractThe continuous development of social economy and the imp

2、rovement of productivity and the popularity of information construction, are in different degrees of every field of social information construction, catering services, too, needs to be more than the entire hotel business through information system to manage the system, and at the same time you need

3、to work to a computer processing of all kinds of artificial service, such as order and transfer of a menu, in order to improve the service level and work efficiency of enterprises, to maximize the enterprise value and the minimization of cost at the same time.Key words: Touch screen; Wireless networ

4、k; Self-service ordering1 IntroductionWith the improvement of peoples living standard and the change of consumption idea, people more and more pay attention to diet, diners to service, catering style atmosphere, environmental factors, such as more and more attention, consumers for convenience, fast

5、speed, personalization, looking forward to the quality of our service has a higher request. According to industry experts predict, will be in the future competition in the catering industry image, brand and reputation, and gradually form a modern new type, with era characteristics of catering indust

6、ry. Intelligent, information, network become the characteristics of our times, the traditional mode of food and beverage service is faced with the challenge of era. Along with market competition intensifying, many hotels, restaurants, begun to take advantage of high and new technology to change the

7、food and beverage service mode and management mode. On this basis, the wireless ordering system arises at the historic moment. Order the wireless terminal is an important part of wireless order system, it consists of the attendant handheld terminals for the customer order, order data wireless transm

8、ission, reduce the waiters walking back and forth, and realize the order, single, etc. The whole process of automation, it makes full use of information technology for catering services, using computer calculation ability, help us to deal with business data analysis, it gives the catering services a

9、re of great change. The popularity of wireless electronic order system can reduce the labor intensity of the waiter, improve work efficiency, enhance the image and status of the catering enterprises, achieve rapid operation of cashier and all kinds of information statistics, statistics also can prov

10、ide decision-makers with the basis of decision-making, and can greatly improve the service level of service industry, the development of catering industry, tourism plays a positive role in promoting, and to transform traditional industry with modem information technology to make a contribution. On t

11、he other hand, with the progress of social and economic development, the independence concept of consumers are also improved. Self-service consumption pattern has become more and more popular, such as supermarket shopping, self-help travel, etc. Self-service consumption to strengthen customer indepe

12、ndently engaged, then customers will be interested in purchasing process, joy and passion. The use of wireless network technology, the development of the self-service ordering system, promote use of the new management system in the catering industry, will bring new salary management concept to food

13、industry and service means, can improve the grade of the restaurant, and optimize business processes, improve efficiency, downsizing, to provide customers with better service, at the same time, make the lowest cost to maximize the enterprise value. The popularity of self-help order system will be an

14、other important sign of the food industry to the development of information.2 The requirements analysis of self-service order system2.1 The business processUsually the customer to the hotel dining did was to see the menu, will own needs to inform the waiter. With a set of standardized business proce

15、sses and restaurant offer a wide range of consultancy services to the customer. Catering enterprises management has its specific business process and characteristics of the after many investigation and research in the restaurant, the restaurants general business process summarized below. When guests

16、 to the restaurant, the waiter is according to the number and customer requirements, arrange a counter for the guests, and the time, the number of customers, record information such as dining tables, as provide services and invoicing. After the guests seated, the waiter provides customers with the menu, to introduce the guests to the specialty of the restaurant. Diners order according to their own preferences, at the same time to the special require