外企日常用语.docx

1、外企日常用语电话用语Making a Phone Call您好，XX公司。您有什么事？XXCompany1.Can I help you?A: ABC Company.Can I help you?B: Yes,Mr.Lee,please.我是XX公司的XX。This is XX of XX company.A: Hello,this is Sophie of P&G.B: Yes,how may I help you?请问XX在吗？/我找XX。May I speak to XX?A: May I speak to Ms.Austin?B: Sorry,shes at lunch.留言

2、leave a messageA: He isnt here now,would2you like to leave a message?B: Please tell him to give me a call.转告take a messageA: Themanager3is at the meeting,can I take a message?B: Please tell him Tom called.请问您怎么称呼？Whoshall4I say is calling?=May I have your name?=Whos calling,please?A: Who shall I say

3、 is calling?B: James Henry,from London.接电话get the phoneA: Im busy now.Cansomeone5get the phone?B: OK.Igot6it!接通的电话put sb.onA:Could7you put him on?B: One moment,please.为接通电话put sb. throughA: Would you put me through?B: OK,Ill get you theperson8incharge9.请不要挂断。hang10on =hold onA: Hang on please.Ive as

4、ked him toreceive11the call.B: Sure,thank you.他正在接电话。He is on the phone.=He is on the other line.A: May I speak to Mr.Ding?B: He is on the phone now.过一会儿打过来call backlater12A: Im in the middle of something.Could you call back later?B: No problem,Ill call you this afternoon.请给我回电话。call me backA: Could

5、 you have her call me back please?B: OK,Ill let her know.1companyn.公司参考例句：Is this your company?这是你的公司吗？Which company was that?那是哪家公司？2wouldaux.will的过去式；愿，要；常常；大概；将要，会参考例句：Why would you say that?为什么你会这么说？Would you please help me?你能帮帮我吗？3managern.经理；负责人The manager believes in him.经理信任他。In our company

6、the manager has the last word.在我们公司经理有最后决定权。4shallv.aux.（主要用于第一人称）将I shall always love you.我将永远爱你。Which club shall we join?我们要参加哪个社团？5someonepron.某人，有人参考例句：I can hear someone knocking.我听到有人敲门。Someone wants to see her.有人找她。6gotv.(get的过去式)得到，猜到，明白参考例句：I just got some bad news.我刚得到一些坏消息。I have got far

7、too much work to do.我要做的事太多了。7couldv.能，可能(can的过去式)；aux.v.(can的过去式)能；可以参考例句：Could I open the window?我可以打开窗子吗？I could wait ten minutes.我可以等十分钟。8personn.人参考例句：I would never trust in that kind of person.我绝不会相信那种人。She is the very person I wanted to see.她正是我要见的人。9chargen.指控；费用；冲锋；电荷；炸药；主管；被托管人；嘱咐；vt.控诉，加罪

8、于；使充满参考例句：The cook is in charge of the kitchen helper.这位厨师负责管理厨工。The policeman said he would take charge of the gun.那个警察说他来看管这支枪。10hangv.处绞刑，把吊起，悬挂参考例句：Why dont you hang up your clothes?你怎么不把衣服挂起来？Hang the picture on the wall.把画挂到墙上。11receivev.接收；收到；得到参考例句：He went to the door to receive his visitors

9、.他到门口去迎接客人。I like to receive presents on my birthday.我喜欢在生日那天收到生日礼物。12lateradv.过后，后来；adj.以后的，更后的，较晚的参考例句：He didnt turn up until half an hour later.半小时后他才出现。This part of the hospital was built on later.医院的这个部分是后来增建的。祝贺 Congratulations 祝贺你Congratulations on. 愿你I wish you. 请允许我举杯祝愿Allow me to propose a

10、 toast to. 祝您May you.抱怨 Complaints 我能和您谈谈吗？May I have a word with you? 我不想说，但这是非吸烟区。I hate to bring this up,but this is a non-smoking area. 真是烦人。Its most irritating/annoying. 你介意吗？Would you mind (doing).? 会让我发疯。.is driving me crazy.邀请 Invitations 和我一起好吗？Would you like to join me.? 你有时间吗？Are you free

11、 for.? 如果你能来，我会非常高兴。Id be very happy if you could come. 我是想去，可是Id like to go,but I am afraid that. 我很乐意接受你的邀请。Id be delighted to accept your invitation.赞成 Agreements 我完全同意。I cant agree more. 这主意太好了。Thats an excellent idea. 我就是那么打算的。Thats just what is on my mind. 我完全同意。I am all over that. 很有道理。That m

12、akes sense.反对 Disagreement 我不这么认为。No,I dont think so. 我不同意你的说法。I am afraid I cant agree with you. 我不同意。Im not in favor of. 我才不信呢。I rather doubt it.提醒Reminder1 你没有忘记吧？You havent forgotten about.,have you? 我想提醒您I hope you wont mind me reminding you. 记住Remember to. 我要提醒你I think I should remind you that

13、.无奈Resignation2 我们也无能为力。There is nothing we can do. 那我们只能将就It seems that we have to. 我只好听从安排了。Ive becomereconciled3to the arrangement. 只好如此。Thats the way it is.意愿 Willingness 好的。Sure. 没问题。No problem. 希望如此。I hope so. 我想I feel like doing. 我很愿意，前提是I amperfectly4willing,provided that.1remindern.提醒物，纪念品；

14、暗示，提示参考例句：I have had another reminder from the library.我又收到图书馆的催还单。It always took a final reminder to get her to pay her share of the rent.总是得发给她一份最后催缴通知，她才付应该交的房租。2resignationn.放弃，辞职，反抗参考例句：He handed in his resignation right after the cabinet meeting.内阁会议一开完，他就提出了辞呈。They asked for his resignation w

15、ith one voice.他们一致要求他辞职。3reconciledadj. 顺从的, 和解的 动词reconcile的过去时和过去分词参考例句：He evinced a strong desire to be reconciled with his family. 他表现出与家人和好的强烈愿望。He had been reconciled with his family. 他与家人言归于好。4perfectlyadv.完美地，无可非议地，彻底地参考例句：The witnesses were each perfectly certain of what they said.证人们个个对自己所

16、说的话十分肯定。Everything that were doing is all perfectly above board.我们做的每件事情都是光明正大的。Unit 2 走进外企外企应聘Job Interview职位空缺vacancies1/openingsA:Do you have any vacancies?B:Yes.Theres anadministrative2assistant available.职位要求requirements for the positionA:Whats the requirement for this position?B:You must have

17、over two years experience first.如何应聘这个职位？What should I do to apply for this post?A:What should I do if I want to apply for this post?B:Please email your resume to us,if you are qualified,well inform you of an interview.面试interviewA:May I help you?B:Im Yang Hai.Ive come for an interview as requested.

18、求职信/简历application letter/resumeA:We have received your letter and resume.We are interested in you,so we ask you to come here for an interview.B:Im glad to have this opportunity for interview.招聘广告recruiting adsA:Come this way and sit down.Im David,the Personnel Manager of this company.May I have your

19、 name,please?B:My name is Yang Hai.A:How did you hear about our company?B:I read your recruiting advertisement on.自我介绍introduce yourselfA:Pleasebriefly3introduce yourself.B:OK!I was born in 1982 in Shanghai.I graduated from Shanghai University.I worked for a trading company before.为什么辞去以前的工作？Why did

20、 you leave/quit your previous job?A:Why do you leave your previous job?B:Mm.Im desirous of leaving that small company to broaden my experience and improve my position.So I decide to change my job.你为什么选择这家公司？Why do you choose this company?A:Why do you choose this company?B:Your company is one of the

21、largest and best firms in this line of business.The excellent working conditions and surroundings are helpful to the further development of my abilities.经验experienceA:Have you got any experience inadvertising4?B:Yes,I have been working in an advertising firm for three years.速记shorthandA:Are you good

22、 at typing?B:Yes,Im pretty good at typing.A:Do you know anything about shorthand?B:Yes,I have some experience of shorthand.A:Thats very good.1vacanciesn.空房间( vacancy的名词复数 )；空虚；空白；空缺参考例句：job vacancies 职位空缺The sign outside the motel said No Vacancies. 汽车旅馆外的招牌显示“客满”。 来自简明英汉词典2administrativeadj.行政的，管理的

23、参考例句：The administrative burden must be lifted from local government.必须解除地方政府的行政负担。He regarded all these administrative details as beneath his notice.他认为行政管理上的这些琐事都不值一顾。3brieflyadv.简单地，简短地参考例句：I want to touch briefly on another aspect of the problem.我想简单地谈一下这个问题的另一方面。He was kidnapped and briefly deta

24、ined by a terrorist group.他被一个恐怖组织绑架并短暂拘禁。4advertisingn.广告业；广告活动 a.广告的；广告业务的参考例句：Can you give me any advice on getting into advertising? 你能指点我如何涉足广告业吗?The advertising campaign is aimed primarily at young people. 这个广告宣传运动主要是针对年轻人的。负责.be responsible for.A:What work were you responsible for at your pre

25、vious company?B:I handled routine tasks,such as typing letters and documents,receiving visitors,answering phone calls and so on.资格证书certificate/qualificationA:Do you have any certificates or skills?B:I dont have any certificates,but I am quite good at computers.你如何评价自己？How do you think of yourself?A

26、:How do you think of yourself?B:Im a good team player,I like working with all types of people.你的同事如何评价你What would your colleagues say about you?A:What would your colleagues say about you?B:They would say Im a dependable,fun person to work with.爱好hobbyA:Do you have any hobbies?B:I have many hobbies,s

27、uch as fishing,climbing,and playing golf,etc.被录用be accepted/employed/hiredA:Do you have any experience as asalesperson1?B:Yes,Ive worked in a department store for 2 years.A:What section would you like to work in if you are accepted?B:Id rather work in the business department if I can choose.胜任职位bequ

28、alified2for the postA:Do you think you are qualified for the post?B:Yes,Im always able to develop new ideas.This is very important foradvertising3business.印象impression of.A:Whats your impression of our company?B:I feel that your company has lots of potential.全职/兼职工作full time/part time jobA:Do you wa

29、nt a full time or a part time job?B:A part time job.I have to study.A:Do you mind working on the night shift?B:Not at all.Since I have to study during the day.期望薪酬expected salaryA:The night shift is from 6 p.m.to 12 p.m.Then,what is the lowest salary you may expect?B:Twenty yuan per hour.A:Its a deal.When could you start to work?B:Whenever it is convenient for you.起薪starting salaryA:What starting salary would you expect here?B:Since I have much experience in