1、商务英语4单元自测3一、选择填空题(每题10分,共5题)题目1Okay then, so to confirm: a 6% discount but you pay all the shipping and installation costs._. Ill call you tomorrow.选择一项:A. Sorry, its not clear B. That sounds all right C. Sorry, we didnt discuss about that 反馈你的回答正确解析:本题考核对商务谈判结果“确认和认可”的交际用语。当第一说话人陈述谈判结果时,听者应该对双方谈判的结
2、果进行确认和表示认可,所以答案是B。正确答案是:That sounds all right题目2 Could you be so kind as to turn down that rock “n” roll? Im preparing for tomorrows meeting report. _.选择一项:A. Its none of you business B. No, I dont think so C. Sure. Sorry to disturb you 反馈你的回答正确解析:本题考核“让步并道歉”的交际用语。第一说话人表达了对摇滚音乐的抱怨,提出请求关小音乐声,并给出了理由。听
3、者应该立刻做出让步并表示抱歉,所以答案是C。正确答案是:Sure. Sorry to disturb you题目3_ has good reputation will sooner or later be successful in his business.选择一项:A. Whatever B. Whoever C. Whichever 反馈你的回答正确译文:任何人只要有良好的声誉,迟早生意会成功的。解析:whatever意为“无论什么; 任何(事物)”;whoever = anyone who,意为“无论谁,不管谁”;whichever意为“无论哪个”。从语义和句法的角度,应该选whoev
4、er,所以答案是B。正确答案是:Whoever题目4When the rest of the room _ emotional, stay cool and use logic to negotiate and close.选择一项:A. get B. gets C. got 反馈你的回答正确译文:当房间里其他人情绪激动时,你要保持冷静,用逻辑思考来结束谈判。解析:本句的主语是The rest of the room, 虽然是指房间里其余的人,但主语中的中心词是the room,根据主谓一致的原则,谓语动词还是用第三人称单数形式,所以答案是B。正确答案是:gets题目5At the same
5、time, the negotiator keeps things secret _ would limit his/her ability to negotiate.选择一项:A. who B. what C. that 反馈你的回答正确译文:同时,谈判者对会限制他/她谈判能力的事情只字不提。解析:根据所给的选项who和that可以推测,此题的考点是定语从句:things是先行词,关系代词应该选that;选项what不引导定语从句,常引导主语从句和宾语从句,what引导主语从句时位于句首,引导宾语从句时位于动词之后,所以答案是。正确答案是:that二、阅读理解/翻译/完形填空(题型随机)(共
6、50分)阅读理解:根据文章内容,判断正误(每题10分)。The Golden Rules of NegotiatingThe art of negotiating is a difficult skill for most of us, even good salespeople. Here are three golden rules for you to follow:1. Always Start the Negotiations. You must initiate the process. This is because whoever controls the start of t
7、he negotiations tends to control where they end. If you let the other party start negotiations, you will be constantly giving up control, often without even realizing it. For instance, when you ask someone what his project budget is, you are allowing him to start the negotiations. You will then spen
8、d your time chasing his number rather than finding the best solution. So, never let the other party control the negotiations.2. Always Negotiate in Writing.The purpose of negotiations is to arrive at a formal written agreement, not tell a story or spend time talking. From the first moment you begin
9、a proposal, you should create a document and take it to the client. It will include all the points of agreement and become real to the prospective customer. Negotiating first and then having to create a document adds unnecessary time to a transaction. But if you build your written agreement as you n
10、egotiate, you are prepared to ask for a signature the moment the decision to buy is made.3. Always Stay Cool. The negotiation table can be loaded with agendas, egos and emotions. Great negotiators know how to stay cool, providing leadership and solutions, while the rest of the room becomes insanely
11、invested in personal agendas and useless emotions. Crying, getting angry and blowing off steam may make you feel good, but such behavior will not benefit you while negotiating. When the rest of the room gets emotional, stay cool and use logic to negotiate and close.1. If you let the other party star
12、t negotiations, you will be completely grasp the control, often without even realizing it.回答正确正确答案是:F获得2.00分中的2.00分2. So, never let both parties control the negotiations.回答正确正确答案是:F获得2.00分中的2.00分3. Negotiating first and then having to create a document doesnt need necessary time to a transaction.回答正
13、确正确答案是:T获得2.00分中的2.00分4. Great negotiators know how to stay cool, providing leadership and solutions, while the rest of the room becomes wild or helpless during the negotiation.回答正确正确答案是:T获得2.00分中的2.00分5. When the rest of the room gets out of control, stay cool and use logic to negotiate and close.回
14、答正确正确答案是:F获得2.00分中的2.00分反馈1.答案:F解析:这是一道细节题。此题信息对应文章第一段第三句“若对方主动开始谈判,己方讲不知不觉中失去谈判控制权”,所以答案是F。2. 答案:F解析:这是一道细节题。此题信息对应文章第一段最后一句,“不要让单方面控制谈判”,而题目为“不要让双方面控制谈判”,信息不准确,所以答案是F。3. 答案:T解析:这是一道结构转换题。此题信息对应文章第二段第四句,题目只是转换了否定的方式,所以答案是T。4. 答案:T解析:这是一道词义辨析题。此题信息对应文章最后一段第二句。题目对原文中的insanely 和useless两个否定意义的词进行了同义转换,
15、所以答案是T。5. 答案:F解析:这是一道细节题。此题信息对应文章最后一段最后一句。题目将When the rest of the room gets emotional的肯定意义,转换成了具有否定意义的out of control,所以答案是F。一、选择填空题(每题10分,共5题)题目1Hello, this is Lucas Bowen. Id like to order some machines._. When do you need them?选择一项:A. Sorry, I am busy B. No problem C. No, you can do it online 反馈你的
16、回答正确解析:本题考核“打电话”的交际用语。第一说话人打电话提出订货的请求,接听者第二句询问订货的时间说明,接听者已给对方可以继续商务活动的明确答复,所以答案是B。正确答案是:No problem题目2Ill also throw in the discount of 10% on your up front deposit. What do you think about this suggestion? _.选择一项:A. Ok, I think weve both have done our best for this B. No, the suggestion is too bad C
17、. Ok, you will benefit more than us 反馈你的回答不正确解析:本题考核商务谈判中“达成协议”的交际用语。第一说话人给了达成协议后的折扣数额,听者应该有礼貌地肯定双方的努力,所以答案是A。正确答案是:Ok, I think weve both have done our best for this题目3We cant manage that _ you pay for the installation.选择一项:A. if B. until C. unless 反馈你的回答正确译文:除非贵方付安装费,否则我方无法承担(此价格)。解析:条件状语从句unless的选
18、择是个难点。解题方案是:主句是否定句,主句和从句之间的逻辑关系是条件关系。选项A的逻辑关系不通;选项B until 在句法结构上讲得通,但语义上不合适;unless = if not, 意为“除非,假如不”,逻辑关系合理,所以答案是C。正确答案是:unless题目4That might be acceptable _ you handle the insurance fees.选择一项:A. if B. whether C. even if 反馈你的回答正确译文:如果贵方能够承担保险费用,这个(条件)是可以接受的。解析:if意为“如果”;whether意为“是否”;even if意为“即使”。
19、主句提出acceptable“可以接受的”应该是条件,因此选择条件从句的从属连词if, 所以答案是A正确答案是:if题目5To attract investors, the government has _ its tax and labor laws.选择一项:A. adapted B. applied C. adjusted 反馈你的回答正确译文:为了吸引投资者,政府已经调整了税务及劳动法规。解析:adapt意为“适应于”,常与介词to搭配使用;apply与介词to搭配,意为“应用”,与介词for搭配,意为“申请”;adjust意为“调整”,是及物动词,本句的宾语是税务和法规,所以答案是C
20、。正确答案是:adjusted二、阅读理解/翻译/完形填空(题型随机)(共50分)阅读理解:根据文章内容,选择正确答案(每题10分)。Emotions play an important part in the negotiation process, although it is only in recent years that their effect is being studied. Emotions have the potential to play either a positive or negative role in negotiation. During negotia
21、tions, the decision as to whether or not to settle rests in part on emotional factors. Negative emotions can cause intense and even irrational behavior, and can cause conflicts and negotiations to break down, but may be instrumental in attaining concessions. On the other hand, positive emotions ofte
22、n facilitate reaching an agreement and help to maximize joint gains, but can also be instrumental in attaining concessions. Positive and negative discrete emotions can be strategically displayed to influence task and relational outcomes and may play out differently across cultural boundaries.1. Emot
23、ions play an important role during the negotiation, although their effect is being studied just 回答不正确正确答案是:C获得2.00分中的0.00分.A. at the beginning of negotiation practiceB. during the negotiation processC. not long before2. Negative emotions may 回答正确正确答案是:A获得2.00分中的2.00分make concessions.A. be helpful to
24、 B. be harmful to C. be nothing to3. During negotiations, the decision as to whether or not to settle depends in part on emotional factors.回答正确正确答案是:B获得2.00分中的2.00分A. totallyB. to some extendC. completely not4. Attaining concessions can be done 回答不正确正确答案是:C获得2.00分中的0.00分. A. only by negative emotion
25、s B. only by positive emotions C. by both negative and positive emotions5. In different cultures, negotiators should use回答正确正确答案是:B获得2.00分中的2.00分 strategies to show positive and negative emotions. A. the sameB. differentC. no反馈1. 答案:C解析:这是一道细节题。第一句中的in recent years“最近这些年”说明了研究的时间,所以答案是C。2.答案:A解析:这是一道细节题。第四句中的be instrumental in说明negative emotions 或许有助于作出让步,所以答案是A。3. 答案:B解析:这是一道词义辨析题。in part意为“在某种程度上”,所以答案是B。4. 答案:C解析:这是一道主旨题。短文中两次提到了attaining concessions, 综合negative emotions和positive emotions的作用,所以答案是C。5. 答案:B解析:这是一道细节题。短文最后一句提到,在不同的文化中,要策略地应用positive和negative emotions,所以答案是B。
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