口语考试.docx
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口语考试
第一篇潜在客户打电话
Tim:
Hello,isthishuaqiaocompany.
Rec:
Yes,thisishuaqiaocompany,mayIhelpyou?
Tim:
mynameisTim,Iamfromabccompany,I’dliketospeakwiththepersonwhoisinthechargeofpeuchasing.
Rec:
sure,pleasewaitforamonment.Iwillputyouthrough.
Tim:
Thanksalot.
.
.
.
.
Fox:
Hello,thisfoxspeaking.
Tim:
Hello,mynameisTimfromabccompany,Iheardthatyourcompanywanttostocksomecomputersforyourstaff.Isthatright?
Fox:
yes,itis.
Tim:
oh,that’sgreat.Itistruethatourcompanyproducecomputers.Ipromisethatourcomputersareofhighquality.Andthepriceisreasonable.,areyouinterestedinourproducts.
Fox:
Howmuchisit?
Tim:
5000yuan,Ifyoucanbuymorethan20,wecanallowyou5%discount.
Fox:
thatsoundsgreat,butyoumustsendasampletous,weneedstudyit,thenwecangiveyoutheanswerwhetherbuythemornotfromyou.Isthatok?
Tim:
Noproblem.Iwillsendthesampletoyoutomorrow.
Fox:
Ok,thanksalot.Seeyoutomorrow,goodbye.
Tim:
bye,haveaniceday.
Fox:
youtoo.
第二篇约客户
Rec:
Goodmorning,abccompany,whatcanIdoforyou?
Tim:
IwanttospeakwithyourmanagerFox.
Rec:
sure,pleasewaitforamoment,Iwillputyouthrough.
Tim:
thanksalot.
.
.
.
Fox:
HellothisisFoxspeaking.
Tim:
ThisisTimspeakingfromhuaqiaocompany,wewanttostocksomeproductsfromyourcompany.So,couldIhaveaconversationwithyousometimenextweek?
Fox:
oh,that’sgreat.Ireallyappreciateit.butIamsosorrytotellyouthatIamreallyverybusynextweek.HowaboutonJulyfirst.
Tim:
Letmesee,ok,that’salsofine,andwheredowemeet?
Fox:
Youcancometomyofficedirectly.
Tim:
ok,butwhereisyourcompany?
Fox:
NO.3658jingyuestreet.
Tim:
ok,Igotit.seeyou.
Fox:
bye,haveaniceday.
Tim:
youtoo.
第三篇帮客户订票
Fox:
Goodmorning,ChinaSouthernAirlines,mayIhelpyou?
Tim:
Yesplease,I’dliketobookaticketfromBeijingtoChangchunformyfriend.
Fox:
Whendoesyourfriendwanttoleave?
Tim:
Tomorrowafternoon.
Fox:
Ok,pleasewaitforamoment,…..Thereaflightavailableat5:
30pmtomorrow,wouldyoulikethisflight?
Tim:
Yes,
Fox:
economicclassorfirstclass?
Tim:
firstclassplease.
Fox:
AticketfromBeijingtoChangchunat5:
30pmtomrrom,firstclass,isthatright?
Tim:
Yes,itis.
Fox:
Canyoutellmeyourfriend’snameandphonenumber?
Tim:
sure,hisnameisJimGreen,andhisphonenumberis886.
Fox:
ok,Ihavebookedaseatforyourfriend.Hecanconfirmthisbookingnextweek.
Tim:
Thanksalot.
Fox:
Anyquestions?
Tim:
No,thankyou,goodbye,haveaniceday.
Fox:
Youtoo.
第四篇帮顾客定旅店
Fox:
Goodmorning,huaqiaohotel,whatcanIdoforyou?
Tim:
I’dliketobookasingleroomformyfriendtonight.
Fox:
That’fine.,asingleroomfortonight,right?
Tim:
That’strue.Howmuchisitpernight?
Fox:
100dollars.
Tim:
Oh,alittleexpensiveforme,canyougivemeadiscount?
Fox;Thepriceisreasonable,becauseitincludeabreakfastandotherservics.
Tim:
Oh,otherservices?
thatsoundsgreat.So,whatservicescanyouprovde?
Fox:
Wehavemanyservices,forexamplemorningcall,washingclothes,andsoon.
Youcanselectanyone.
Tim:
Ok,myfriendwillhaveanimportantmeetingat6O’clocknextmorning,pleasewakehimupontime.
Fox:
Noproblem,andwhat’syourfriend’snameandtelephonenumber,please?
Tim:
MrSmith,andhistelephonenumberis886.
Fox:
Ok.Igotit.Anyquestions?
Tim:
No,thanksalot.Goodbye,haveaniceday.
Fox:
Youtoo.
第五篇去机场接机
Tim:
Excuseme,areyouFox?
Fox:
Yes,it’sme.
Tim:
Oh,IamTimfromhuaqiaocompany,IamasecretorytomanagerSmith,ourmanageraskedmetocomeheretomeetyou.nicetomeetyou.
Fox:
Oh,nicetomeetyoutoo.Thankyouforcomingtomeetmeattheairport.
Tim:
Youarewelcome.Ithinkyoumustbeverytiredaftersuchalongjourney.
Fox:
Yes,I’mfeelingalittlejetlag.
Tim:
You’dbetterhavearest,letmehelpyouwiththeseluggages.
Fox:
Thankyouverymuch.
Tim:
That’sallright,let’go,mycarisintheparkinglot.
Fox:
ok,let’go.
第六篇饭店预定座位
Fox:
Goodafternoon,huaqiaorestaurant,whatcanIdoforyou?
Tim:
I’dliketoreserveatablefortomorrowevening.
Fox:
Ok,forhowmanypeople?
Tim:
Five
Fox:
Whenwillyoucome?
Tim:
About7O’clock.
Fox:
Oh,I’mafriendwedon’thaveanyavailabletablesatthattime.doyoumindwaitinguntil7:
30.
Tim:
Ok,noproblem.
Fox:
Atableforfivetomorroweveningat7:
30.Right?
Tim:
Yes,itis.
Fox:
Canyoutellmeyournameplease?
Tim:
Sure,MrTim.
Fox:
Howdospellit?
Tim:
T-I-M.
Fox:
Ok,Iknow.Anyquestions?
Tim:
No,thanksalot.
Fox:
Goodbye,haveaniceday.
Tim:
Youtoo.
第七篇看医生
Rec（fox）:
Morning,Dr.Fox’soffice.
Tim:
Morning,I’dliketomakeanappointmentwithDoctorFoxfortomorrowmorning.
Rec:
Tomorrow?
ThatTuesdaymorning.Letmesee…….
Sorry,theDoctoriscompletelybookedonTuesdaymorning.
Tim:
Thenhowaboutafternoon?
Rec:
Tuesdayafternoon……ok,theDoctorhastimeon2:
30pmand4:
30pm.
Tim:
4:
30isgoodforme.
Rec:
I’llbookthatforyou.Haveyoueverbeentothisclinicbefor?
Tim:
No,thisismyfirsttime.
Rec:
So,canyoutellmeyourname,healthcardnumberandyourphonenumber?
Tim:
Sure,mynameisT-I-M,Tim,myhealthcardnumberis886,andmyphonenumber888.
Rec:
Allright,yourappointmentissetfor4:
30pm,tomorrow.Pleasearrive15minutesearlierthantheappointment.We’llneedaskyoutofilloutamedicalhistoryform.
Tim:
Noproblem,thankyouverymuch.
Doctor（fox）:
GoodafternoonMrTim,pleasesitdown.Whatisthematterwithyou.
Tim:
Goodafternoon,Dr.Fox,I’mfeelingveryuncomfortable,IhaveaseriousrunnynoseandIsneezealot.I’mafraidIgotacold.
Fox:
Doyoucough?
Tim:
NO.
Fox:
Anyheadache?
Tim:
No.
Fox:
Letmetestyourtemperature.Youdon’thaveafever.Openyourmouthpleaseandletmelookyourrhroat.….Youdidn’tgetacold.Andit’sallergy.Don’tworry,it’snotveryseious.I’llwriteoutaprescriptionforyou.
Tim:
Ok,thanks.
Fox:
Takeitthreetimesaday,2pillsperdoes.
Tim:
thankyou.
Fox:
Takecare,bye.
第八篇订购货物
Fox：
Goodafternoon,thisfoxfromChina,ourcompanywantstoorderalargenumberofcomputers.
Tim:
Goodafternoon,wearerunningaspecialoffernow,ifyouphurchsemorethan1000atonetime,wecanallowyou10%.
Fox:
thatsoundsgreat.Weneedorder1200computers.
Tim:
ok,couldyoupleasesendusyourorderbyfaxormail?
Fox:
byfax,andwhatisyourfaxnumber,please?
Tim:
it’s886-886
Fox:
886-886.Ok,bytheway,howlongwillittaketoarrive?
Tim:
itwillgetthereaboutaweekafterwereceiveyourorderform.
Fox:
fine,wewillsendyouourcompletedorderformbyfaxrightnow.
Tim:
thankyouverymuch,wewillbeexpectingit.
Fox:
goodbye,haveaniceday.
Tim:
youtoo.
第九篇讨价还价
Fox:
hello,thisisfoxspeakingisthatmanagerTim?
Tim:
hello,yesthisTimspeaking.
Fox:
Iamanxioustoknowyourcounter-offer.
Tim:
Iamabouttotalkaboutitwithyou.Forredbirdpants,ourcounter-offeris15perpair.
Fox:
oh,wecan’tacceptthisprice,outproductisofhighquality,andthedesignisveryfashionable,sothepricewegiveyouisreasonable.
Tim:
weknowthis,yourproductshavecertenadvantages,butpriceisabout15%higherthananothersupplierinyourcity.
Fox:
tocomplywithyou,wearepreparedtocutourpriceto17perpair.
Tim:
ok,that’sfine,
Fox:
sothat’adeal.Byehaveaniceday.
Tim:
youtoo.
第一十篇打错电话
Operter（fox）:
goodmorning,abccompany,whatcanIdoforyou.
Tim:
goodmorningthisisMrTimfromhuaqiaocompany,pleaseputmethroughtoextension886.
Fox:
sure,pleasewaitforaminute.Iwillputyouthrough.
….
Fox:
hello,thisMrfoxoffice.
Tim:
helloIwouldliketospeakMrSmithwhoisthemanagerofmarketing.
Fox:
I’mafraidyoucallthewrongnumber,thisisadvertisementdepartment.Infacttheextensionnumberofmarketingdepartmenthasbeenchangedinto887sincelastweek.
Tim:
oh,Iamsorrytobotheryou,canyouhelpmetransfertomarketingdepartment.
Fox:
sure.
第十一篇找客户，留言
Tim:
hello,isthisMrSmithspeaking?
Fox:
soryy,ManagerSmithishavingameetingnow.mayIhaveyournameplease?
Tim:
suremynameisTim,afriendofyourmanager.
Fox:
ok,mayItakeamessageforyou.
Tim:
that’ssokindofyou.NextFridayismyson’sbirthday,IwanttoadviseMrSmithtocometomyhousetohaveabirthdayparty.Pleasehelpmetoinformhimafterhismeeting.
Fox:
ok,Iwilltellhimaboutthismessage.Anyquestions?
Tim:
No,thankyouverymuch.Goodbye,haveaniceday.
Fox:
Youtoo.
升级会员 