一门诊接待问候.docx
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一门诊接待问候
一门诊接待问候
(一).护士与患者第一次见面语
1)whatisthematter,sir/madern..先生/女士,你怎么啦?
2)Ifeelreallyterrible.我感觉很难受.
3)Right.Nowyoujustgoandsitdownhere.马上坐下.
4)I'llmakeanappointmentforyou.Just5minutes.我通知医生,确实是5分钟.
5)Areyousure?
真的吗?
6)Yes,ofcause.固然啦.
7)Youaresokind,thanks.你太好啦.!
8)Well.haveyougotthemedicalrecord你带病历了吗?
(二)再次见面
1)Goodmorning.MrWang,areyoufeelingallright?
早晨好,王先生,此刻好点吗?
.
2)Goodmorning.doctorWangI'mallrightnow.Thanksforyourhelp早晨好.生.我的感觉专门好.谢谢你帮忙.
3)Youarewelcome.不客
二急诊科用语
1)Hello.Whatbroughtyoutotheemergencyroom?
看什么急怔?
2)Ifeelvomit.Itisawful.我想吐.好难受。
3)Ihavegotseverepainsinmybelly我的肚子已经疼了几回了.
4)Wentdiditstart?
何时开始5)Lastnight.昨天晚上.
6)Hasthepainmoved?
有疼痛转移吗?
7)No,itisnot.没有.
8)Please,Liedown.请躺下.9)Showmewhereithurtsmostrightnow?
我看一下那里疼?
10)Justhere.确实是那个地址.11)Isitserious?
严峻吗?
12)Don'tworry.Let'saskthedoctorforhisadvice别担忧,我让医生来看你.
三用语
(一)拨打、找人
1)Goodmorning.isthatnursingdepartment?
早晨好.是护理部吗?
2)Yes,canIhelpyou?
是的,我能帮忙你吗?
3)Well,I'dliketospeaktoheadnurseHuang.是的,我想找黄护士长
4)Holdtheline,please.请等一下。
5)Sorry,keepyouwaiting.sheisnothere.MayItakeyoumessage?
对不起,给你久了。
6)Thanks.谢谢
I'llcallbacklater.Bye.我转头再打给她.
(二)接听
1)Hello.Thisisthesurgerydepartment喂,这是外科
2)ThisisMaryspeaking.CanItalktodoctorWang?
我是马丽,我能找一下王医生吗?
3)Hehasanoperationthismorning.Doyouhaveanythingurgent?
他有一个手术今天上午.你有急事吗?
4)Yes,Ithinkso.是的.
5)WellI'lltellhimassoonashecomesback.MayItakeyourtelephonenumber?
等他回来后我马上告知他.你能不能留下你的号码?
7)Allright.9568312.Igotit.Bye.9568312我记下了.再会.
(三)终止对话
1).IthinkI'dbetterletyougo.I'lltalktoyoulater.我想我应该让你去忙了,我晚点再打给你。
2)Ihavetogetbacktowork.I'llcallyoulatertonight.我要归去工作了。
我今晚再打给你
3)It'skindoflate.Whydon'twetalkaboutittomorrow?
有点晚了。
咱们何不明天再谈呢?
4)Iwon'tkeepyouanylonger.我不延误你时刻了。
5)I'vereallygottogo,I'llgetbacktoyouwhenIgettheoffice.我真的得走了,我进办公室再打给你
四住院经常使用语
(一)交流语
1)Howdoyoudo?
/Goodmorning!
你好!
2)WhatcanIdoforyou?
/CanIhelpyou?
我能给你帮忙吗?
3)I'llbringyoutoyourbedside,pleasefollowme.Thisisyourbed..我要领您到床边去.请跟我来.这是您的床位.
4)Thetoiletisoverthere.茅厕在那里。
5)Wesupplyhotwater.咱们供给热水
6)Pleasewaitamoment.I'llletyourdoctorknow./I'llinformyourdoctor.请等一会儿,我去通知医生.
7)Maryisthenurse/doctorinchargeofyou.玛丽是您的负责护士/医生
8)Pleaseletusknowifyouneedanyhelp.您需要帮忙时,请告知咱们.
9)Smokingisnotallowedhere.病房内不准抽烟。
10)DoyoumindifIaskyouafewquestions?
您介怀我问您几个问题吗?
11)Weneedsomeinformationfromyou.咱们需要从您这儿搜集一些信息.
12)Isyourtummystillsore?
您的肚子还疼吗?
13)Iamgoingtotakeyourtemperature./Pleaseputthethermometerunderyourarmp我要测一下您的体温/请把体温计放在您的腋下.
14)Letmefeelyourpulse.让我测一下您的脉搏.
15)I'lltest/takeyourbloodpressure.我要测量您的血压.
16)I’mafraidIhavetoprickyourfingerandtakeadropofbloodforbloodsugarlev我要取一滴指血做血糖测定,需要刺一下手指.
17)I'lltakesomebloodfromyourarmnow.此刻我要从您的胳膊抽血.
18)Don'ttakeanythingbymouthaftermidnightuntilthebloodisdrawntomorrowmorning.半夜以后不要吃喝任何东西,明天早上抽血.
(二)安慰语
1.Nevermind/Itdoesn’tmatter没关系
2.Don’tworry不要担忧
3.Don’tbenervous.Youareingoodhands.没关系张,操作者是高手
4.Youwillrecoversoon.您专门快就会康复的
5.Pleasecomebacktoseethedoctorforcheck-upintwoweeks.请两周后来看医生复查
五.临床用语
(一)内科用语
aseat,please.请坐
youlikeacupofwater?
你喝水吗?
please.好的.
youpleaseshowmeyourhospitalizationcertificate?
你的住院证明呢?
youare.在那个地址
7.Pleasewaitaminute.I'llpreparesomethingforyou.
8..everything'sdown.给你预备好.
9.Sorrykeepyouwaiting给你久等了.
(二)外科用语
1letmehavealookhowisyourlegdoingtoday.我看看你的腿今天怎么样了?
2Itisverypainful.疼的要命.
3Nowtheanaesthesiahaswornoff.麻醉已过了.
4Howlongwillthispainlast?
要疼多久啊?
5Imafraiditwilllastabouttwoweeks.估量要两周吧.
6Makethemostofyourtimeinbed,youdon'thavetowork.绝大多数的时刻在床上,不要做什么情形.
7Thankyou,doctor.谢谢你,医生.
(三)手术用语
1.whatkindofsurgeryhashehad?
他做什么手术?
2.Achestoperation.胸部手术.
3.Isheallergictomeperidine?
他对麻醉药过敏吗?
4.Didhelosemuchbloodandduingthesurgery?
手术期间流血多吗?
5.Helosdabitofblood一点点.
6.Howabouthisurineoutput?
.小便呢?
7.About500ml.500㏄左右
六出院用语
1.You'regoingtobedischargedtomorrow.你明天能够出院了.
2.Isthatso?
I'msohappytotearthat真的吗?
我太快乐了.
3.Congratulations,You'verecovered!
你康复了,祝贺你!
4.Anyquestionstellme,please.Icandobestforyou.有什么问题请告知我,我会尽力帮忙你的.
5.Iwilldo.Youaresokindtome.Thankyouverymuch.我会的.你对我太好了.超级感激.
6.Youarewelcome.Ihopeyoufeelbettersoon.不客气,我希望你尽快的康复.
七健康教育
1.MayIgiveyousomesuggestions.?
我能给你一些建议吗?
2.OK行.
3.First,haveagoodrest.Secondly,giveupsmokinganddrinking.Havemorenutritiousfood.第一要休息好.然后戒烟,戒酒.最后食物要有营养.
4.Well,don'tstimulatetheincisionwhenyouhaveabath对了,当你洗澡时不要刺激伤口.
八同事朋友用语
1.Morning/Goodmorning!
早晨好!
orGoodmorningeverybody大伙儿早晨好!
2.Howareyou?
你好吗?
3.Iamfine.Thanks!
Howaboutyou?
我专门好,谢谢。
你呢?
4.Iamfinetoo.我也一样。
5.Howisyourfamily?
你家里好吗?
6.Weareallfine.Thanks专门好,谢谢。
7.Howareyoudoing?
你好吗?
8.Good/Great.好!
9.Howisyourwork?
最近工作怎么样?
10.OK./Fine./Notbad.不算太坏。
11.Imustbegoing.我不能不走了。
12.Seeyousoon/Seeyoulater.再会!
13.Keepintouch,Please。
维持联系
一.Receivingthepatient(接待病人)
doyoudo?
/Goodmorning!
您好!
(第一次见面时利用)/早上好!
canIdoforyou?
/CanIhelpyou?
您需要我帮忙吗?
3.I'llbringyoutoyourbedside,pleasefollowme.Thisisyourbed……
我要领您到床边去.请跟我来.这是您的床位.
toiletisoverthere.洗手间在那里
supplyhotwater.咱们供给热水
waitamoment.I'llletyourdoctorknow./I'llinformyourdoctor.请等一会儿,我去通知医生.
isthenurse/doctorinchargeofyou.玛丽是您的负责护士/医生
letusknowifyouneedanyhelp.您需要帮忙时,请告知咱们.
isnotallowedhere.那个地址不许诺抽烟
二.informationcollection(搜集信息)
youmindifIaskyouafewquestions?
您介怀我问您几个问题吗?
needsomeinformationfromyou.咱们需要从您这儿搜集一些信息.
yourtummystillsore?
您的肚子还疼吗?
yourpaincomeonafterorbeforemeals?
您的疼痛是在饭前仍是饭后发作?
ithurttopassurine?
/whenIpresshere?
排尿时痛吗?
/当我按压这儿时痛吗?
yourbackache?
您的后背痛吗?
yourfeetswell?
您的脚肿了吗?
youhaveacough/fever?
您咳嗽吗?
/您有发烧吗?
youbringupanysputum?
您咳痰吗?
thereanyradiationofthepain?
(totheshoulder)有放射(到肩部的)痛吗?
longhaveyouhadthepain?
您的痛有多长时刻了?
didthepainstart?
/whereisyourpain?
疼痛从何时开始的/什么地址疼痛?
yourperiodsregular?
您的月经规那么吗?
三.Physicalexamination(查体)
youpleaseundressformedicalexamination?
请您脱下衣服做体检好吗?
offyourclothes,please.请把衣服脱下来
downonthecouch,please./Justliestillonthecouchandrelax.请躺在医治床上./请安静地躺在医治床上,放松.
yourknees,please.请屈膝. yourmouthandsay'ah“张开口,说:
啊
deeply,please./takeadeepbreath,please.请深呼吸
Iexamineyourtummy,please?
我要检查下您的肚子,好吗?
upyoursleeves,please.请卷起袖子.
四.communication.(交流)
amgoingtotakeyourtemperature./Pleaseputthethermometerunderyourarmpit.我要测一下您的体温/请把体温计放在您的腋下.
mefeelyourpulse.让我测一下您的脉搏.
'lltest/takeyourbloodpressure.我要测量您的血压.
34.I'mafraidIhavetoprickyourfingerandtakeadropofbloodforbloodsugarlevel.我要取一滴指血做血糖测定,需要刺一下手指.
'lltakesomebloodfromyourarmnow.此刻我要从您的胳膊抽血.
'ttakeanythingbymouthaftermidnightuntilthebloodisdrawntomorrowmorning.半夜以后不要吃喝任何东西,明天早上抽血.
bringaspecimenofyoururine/stool/sputum./pleasecollectyourmid-streamspecimenofurine.请留一份尿/便/痰的标本/请搜集您的中段尿.
haveyourbloodandurinetestsdone.请做一下您的血和尿实验.
aregoingtohaveaCT-scanofyourchest/headtoday.今天您要做一个胸部/头部CT.
aregoingtohaveachestX-raythismorning.今天早上您要拍一个胸片.
aregoingtohaveaB-modeultrasonicexam.Pleasekeepyourbladderfull.您要做B超检查,请留尿,使膀胱充盈.
aregoingtohaveangastricendoscopytomorrowmorning.pleasedon'teatordrink
anythingafter12o'clocktonight.明天上午您要做胃镜检查,今晚12点以后,请不要吃喝任何东西。
aregoingtohaveurinecatheterizationnow.此刻您需要导尿.
'mgoingtodoanECGforyou.我要给您做心电图.
'mgoingtoputagastrictubeintoyourstomach,thisisforgastrointestinaldecompression.我要放胃管到您的胃内,这是胃肠减压.
Wecanfeedyouthenecessarynutrientsthroughthetube.PleaseswallowthetubeasIputitdown.咱们通过胃管给您必要的营养.当我放管时,请做吞咽动作.
'mgoingtomakeyourbed./we'llchangethebedlinenatonce.我要给您整理床铺/咱们马上给您换床单.
'llapplyacold(hot)compresstoyourankle.我要给您的踝部冷/热敷
operationwillbedonetomorrow/anemergencyoperationmustbedonenow.
Willyoupleasesigntogiveyourpermissionforyouroperation?
明天将做手术/此刻马上做急诊手术.同意手术请您签字好吗?
'mgoingtoshaveyourskin./I'mgoingtodoskinpreparationforyou.我要给您做备皮/我要给您做皮肤预备。
'regoingtohavealocal/general/epiduralanaesthesia.要给您做局麻/全身麻醉/硬膜外麻醉.
youallergictoanymedication?
/penicillin?
您对什么药物/青霉素过敏吗?
52.I'mgoingtodoaskintestofpennicillinforyou./Ifyoufeelitchyorshortofbreath,pleaseletmeknowatonce.I'llseetheresultinfifteenminutes./I'mgoingtodoatetanushypersensitivetestforyou.我要给您做青霉素皮试.若是您感到痒或气短,请立刻告知我./我十五分钟后看结果./我要给您做破伤风皮试.
'mgoingtogiveyouanintramuscularinjection./intravenousinfusion/hypodermicinjection.我要给您做肌肉/静脉/皮内注射
'mgoingtogiveyouanenematohelpyoupassmotion.我要给您灌肠,帮忙您排便
doctorwillchangeyourdressing./Thedoctorwillremoveyourstitches.医生要给您换药/医生要给您拆线.
'mgoingtogiveyouoxygennow.我要给您吸氧
'mgoingtogiveyounebulization.我要给您(雾化)吸入.
58.I'mgoingtodobladderirrigationforyou.我要给您做膀胱冲洗
havetorestinbedforatleastoneweek您至少要卧床休息一周.
areyoutoday?
Howwasyoursleeplastnight?
Howisyourappetite?
您今天怎么样?
您昨晚睡得怎么样?
您的食欲怎么样?
youpassmotionyesterday?
/Areyourbowelmovementsnormal?
昨天您排便了吗?
/您的大便正常吗?
colorofyoururine?
您的尿液