届云南省楚雄州高三年级上学期期末英语试题解析版.docx

届云南省楚雄州高三年级上学期期末英语试题解析版.docx

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届云南省楚雄州高三年级上学期期末英语试题解析版

云南省楚雄州2021届高三年级上学期期末

英语试题

第一部分阅读理解（共两节，满分40分）

第一节（共15小题；每小题2分，满分30分）

阅读下列短文，从每题所给的A、B、C和D四个选项中，选出最佳选项。

A

CustomerServiceDiploma

Subject:

Business,Marketing&.Sales

Location:

UnitedKingdom

Deliverymethod:

Online

Coursetype:

Part-time,Short（lessthan3months）,Full-time

Price:

Now£45,was£299-85%discount

Aboutthecourse

OurCustomerServiceDiplomaistheperfectcourseforanyonelookingtoworkingintheCustomerServicesector.It’spackedwithinformationof11modules,teachingyoueverythingyouneedtosucceedinthisprofession.Yourqualificationwillberecognizedandcanbecheckedforvalidity（有效）onourdedicatedwebsite.

Description

Thiscourseconsistsofeleveninformationofpackedmodules,including:

●Makeagreatfirstimpression,learnhowpositiveattitude,dressandbodylanguageaffectyourperception（感知）.

●Learnhowtocareforyourcustomer’sneeds,fromseeingcustomerservicefromtheirperspectivetotheimportanceofcommunication.

●Thecoursewillteachyouhowtodealwithdifficultcustomers,howtoholdbackanger,howtocontrolyourownemotionsandhowkeepingcalmcansolvetheproblemthatbitfaster.

BenefitsoftheCustomerServicesDiploma

Thebenefitsofacustomerservicesdiplomaareendless,butherearesomeyoucantakenotesofrightway:

●Yourmotivationlevelswillincreaseasyouseeyourclientsbecomemorecomfortablewithyouandtheserviceyouprovide.

●Learnessentialproblem-solvingskillsyoucanusedaily.

●Seeyourconfidencesoarasyougetmorecomfortablewithdealingwithcustomersfacetoface,overthephoneandonline.

1.Whomaybemostinterestedinthecourse?

A.Peoplewithadiplomaofteaching.

B.Peopleinterestedinpart-timework.

C.Peopleinterestedincustomerservice.

D.Peopleinterestedintraininglifeskills.

2.Whatdoesthecourseoffer?

A.Flexiblecoursetypes.B.Alowerpriceof£299.

C.Packedinformationofcustomers.D.Accommodationduringthecourse.

3.Whichofthefollowingisincludedinthemodules?

A.Learninghowtomanageyourmarketingteam.

B.Learninghowtobettercommunicatewithcustomers.

C.Learninghowtoexpressyouremotionsfreelyandstrongly.

D.Learninghowtocheckyourqualificationonthededicatedwebsite.

『答案』1.C2.A3.B

『解析』

这是一篇应用文。

文章主要介绍了一门与顾客服务相关的课程。

『1题详解』

细节理解题。

根据Aboutthecourse中的第一句话“OurCustomerServiceDiplomaistheperfectcourseforanyonelookingtoworkingintheCustomerServicesector.（我们的客户服务文凭是任何想在客户服务部门工作的人的完美课程。

）”可知,这门课程可以给对顾客服务工作感兴趣的人提供文凭。

故选C。

『2题详解』

细节理解题。

根据文章第四行“Coursetype:

Part-time,Short（lessthan3months）,Full-time”可知,学习这一课程有全职学习、短期学习和兼职学习三种灵活的方式。

故选A。

3题详解』

细节理解题。

根据Description部分中的“Learnhowtocareforyourcustomer’sneeds（学习如何关心客户的需求）”以及“theimportanceofcommunication“沟通的重要性”可知,学员可以学到如何关注顾客需求并更有效地与顾客交流。

故选B。

B

Kailashknowsthethoughtofpublicspeakingisenoughtosendmanypeopleintoacoldsweat-he’sbeenthere.HemadehisfirstpublicspeakinginYear4atatimewhenhisconfidencehadbeenbrokendownbyabully（霸凌者）.Hestillgetsscaredthinkingaboutittodaybecausehehadtogoinfrontofthewholeclassandreciteapoemthatmadenosensewhatsoever.

ByYear5,KailashstartedtohonehisskillswiththehelpofhisfathersothathecouldrunforschoolcaptaininYear6,buthewasveryshyandhecouldn’tspeakverywell.Sohestartedtopractiseandpractise.That’sagoodpointforkids-theydon’tapplyforleadershippositionsbecausetheyarenervous,eventhoughthey’dmakegreatleaders.

Kailashwentontoscoretheroleofvice-captain,despitehisspeechnotgoingtoplan.Hemadeajokebuthemadeitsopoorlythattheylaughedathim,notatthejoke.Buthesaidmakingmistakesisakeypartofthepublicspeakinglearning.Thingslikethathappenandit’sOK.YouhavetohavetheconfidencetobeOKwiththatandtheresilience（弹性）togetbackup.

Kailash,whocountsa4000-strongSydneyOperaHousecrowdandacommunity-basedTEDxeventamonghispublicspeakingcredits,saidpublicspeakingskillshavehugebenefitsinday-to-daylife,frominteractingwithteacherstogoingforajobinterview.Publicspeakingteachesyoungpeopletobecomfortableinthemselves.Soitteachesyouaboutself-esteem,toacceptwhoyouare.Makingeyecontactandsmilingtoconnectwithyouraudienceareotherkeystepsinpullingoffpublicspeaking,alongwithwearingsomethingthatmakesyoufeelcomfortableandconfident.

4.Whatdoestheunderlinedword“hone”inparagraph2mean?

A.Test.B.Review.C.Perform.D.Exercise.

5.WhatcanweknowaboutKailash’srunningforschoolcaptain?

A.Hemadeit.B.Hefailedinit.

C.Hegaveituphalfway.D.Hemissedit.

6.WhichwordbestdescribesKailash’sattitudetoothers’teasing?

A.Conservative.B.Skeptical.C.Oppositional.D.Tolerant.

7.Whatisthelastparagraphmainlyabout?

A.Thebenefitsofpublicspeaking.

B.Theimportanceofeyecontactandsmiling.

C.Kailash’sachievementsinpublicspeaking.

D.Thecomfortandconfidencesuitableclothesbring.

『答案』4.D5.B6.D7.A

『解析』

本文是一篇记叙文。

本文讲述演说家Kailash小学时一次演讲失败的经历以及他从中学到的宝贵经验。

『4题详解』

词义猜测题。

根据画线词后的“sothathecouldrunforschoolcaptaininYear6,buthewasveryshyandhecouldn’tspeakverywell.Sohestartedtopractiseandpractise.”可知，Kailash准备参加六年级的校队队长竞选，但他非常羞怯，说得不好。

所以他开始不断地练习，这说明Kailash在父亲的帮助下锻炼自己的（演讲）技能,由此可知，画线词意为“锻炼,磨炼”,与exercise意思接近。

故选D。

『5题详解』

推理判断题。

根据第三段“Kailashwentontoscoretheroleofvice-captain,despitehisspeechnotgoingtoplan.Hemadeajokebuthemadeitsopoorlythattheylaughedathim,notatthejoke.（Kailash继续扮演副队长的角色，尽管他的演讲不像计划的那样。

他讲了一个笑话，但讲得太糟了，他们都笑他，而不是笑话本身）可知，Kailash竞选学校队长的演讲非常糟糕，以失败告终,所以继续扮演副队长的角色。

故选B。

『6题详解』

推理判断题。

根据第三段“Buthesaidmakingmistakesisakeypartofthepublicspeakinglearning.Thingslikethathappenandit’sOK.（但是他说，犯错是公开演讲学习的重要部分。

这样的事时有发生，没关系）”可知，Kailash在演讲中被同学嘲笑,但他认为犯错很正常,所以对别人的嘲笑持宽容态度。

故选D。

『7题详解』

主旨大意题。

通读最后一段内容，特别是根据“publicspeakingskillshavehugebenefitsinday-to-daylife,frominteractingwithteacherstogoingforajobinterview.（公共演讲技巧在日常生活中有着巨大的好处，从与老师互动到参加面试）”可知，本段主要说明公开演讲所带来的好处。

故选A。

C

Thereareonetotwobillionmothersaroundtheworldcaringforchildrenandotherpeopleeverydayoftheyear.Hopefullytheyfeelappreciatedeveryday,butMother'sDayisagoodyearlyremindertosaythankstothemumsandotherspecialcarerswhohelpusbeourbest.

IntheUS,thefirstmodernMother'sDaywasin1908andwastheideaofAnnaJarvis，thedaughterofoneoftheearlieranti-warcampaigners.Thewhitecarnation（康乃馨）---oftenregardedastheflowersymbolofMother'sDay—wasthefavouriteflowerofMsJarvis'smother,AnnJarvis,whohadnursedsoldiersintheCivilWar.TheUSPresidentWoodrowWilsonannouncedthesecondSundayinMayof1914tobeAmerica'sfirstofficialMother'sDay.

AustraliafirstofficiallycelebratedMother'sDayin1924.SydneywomanJanetHeydenbeganthetraditionbecauseshewantedtohelpthelonely,elderlymothersatahospitalshevisited.MsHeydenaskedschoolsandbusinessestocontributegiftstothewomenatthehospital,manyofwhomhadlosttheirhusbandsandsonsinWorldWarIorhadneverbeenwivesormothersbecauseofthewar.Mother'sDayinAustraliaisthesecondSundayofMay.It'snotanofficialholidaybutmanyfamilieshavetheirowntraditionsofvisitingorcallingtheirmothers?

givinggiftsorgoingoutforlunchtogether.

Therearemanydifferentdatesformodernmother'sdaysaroundtheworld.MostArabcountriescelebrateonMarch21.RussiacelebratesonInternationalWomen'sDayonMarch8.InThailand,thedayiscelebratedinAugustonQueenSirikit'sbirthday.

8.WhatdoestheauthorthinkofMother'sDay?

A.Political.B.Necessary.C.Indifferent.D.Meaningless.

9.WhowasthestarterofAmericanmodernMother'sDay?

A.WoodrowWilson.B.AnnJarvis.

C.AnnaJarvis.D.JanetHeyden.

10.WhatwasJanetHeyden'soriginalpurposeofbeginningthetradition?

A.Toremindpeopletogobackhomeforlunchtogether.

B.Toremindpeopletovisitorcallone'sownmothers.

C.Toremindpeopletogivethewhitecarnationtomothers.

D.Tohelpthesufferingwomeninhospital.

11.Whatcanwelearnabouttoday'sMother'sDayfromthetext?

A.ItisnotanofficialfestivalintheUS.

B.Itwillbeaninternationalfestivalsoon.

C.ItisrootedinwarsintheUSandAustralia.

D.ItiscelebratedatthesamedateinArabandwesterncountries.

『答案』8.B9.C10.D11.C

『解析』

这是一篇说明文。

主要介绍了美国和澳大利亚的母亲节的由来以及其他国家母亲节的不同庆祝时间。

『8题详解』

推理判断题。

根据第一段中“Hopefullytheyfeelappreciatedeveryday,butMother'sDayisagoodyearlyremindertosaythankstothemumsandotherspecialcarerswhohelpusbeourbest.”（希望她们每天都能感受到被感激，但是母亲节是一个很好的提醒，可以向那些帮助我们做到最好的妈妈和其他特殊照顾者说声谢谢）可知，作者认为庆祝母亲节是很有必要的。

故选B项。

『9题详解』

细节理解题。

根据第二段中“IntheUS,thefirstmodernMother'sDaywasin1908andwastheideaofAnnaJarvis，thedaughterofoneoftheearlieranti-warcampaigners.”（在美国，第一个现代母亲节是在1908年，是AnnaJarvis的想法，她是一位早期反战人士的女儿）可知，AnnaJarvis开创了美国的现代母亲节。

故选C项。

『10题详解』

细节理解题。

根据第三段中“SydneywomanJanetHeydenbeganthetraditionbecauseshewantedtohelpthelonely,elderlymothersatahospitalshevisited.MsHeydenaskedschoolsandbusinessestocontributegiftstothewomenatthehospital,manyofwhomhadlosttheirhusbandsandsonsinWorldWarIorhadneverbeenwivesormothersbecauseofthewar.”（悉尼妇女JanetHeyden创立这一传统，是因为她想帮助她去过的一家医院里孤独年迈的母亲们。

Heyden女士要求学校和企业向医院里的妇女们捐赠礼物，她们中的许多人在第一次世界大战中失去了丈夫和儿子，或者因为战争从未成为妻子或母亲）可知，JanetHeyden庆祝母亲节的初衷是为了帮助那些在医院里受苦的女人们。

故选D项。

『11题详解』

细节理解题。

根据第二段中“thedaughterofoneoftheearlieranti-warcampaigners”（一位早期反战人士的女儿）以及“AnnJarvis,whohadnursedsoldiersintheCivilWar.”（AnnJarvis在南北战争期间当过护士）和第三段中“MsHeydenasked