餐饮服务英语.docx
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餐饮服务英语
ModuleOneMakingaReservation（预定座位）
SectionA:
WordsofFoodandDrinks
Mainwords
Optionalwords
-apple苹果 -pear梨
-orange橙-peach桃子
-strawberry草莓-grape葡萄
-banana香蕉-watermelon西瓜
-pineapple菠萝
-Elizabethmuskmelon 伊丽莎白瓜
-durian榴莲-mango芒果
-apricot杏-plum梅子
-cantaloupe哈蜜瓜-lychee荔枝
-lemon柠檬-cherry樱桃
-grapefruit西柚-longan龙眼
-nectarine油桃-kiwi猕猴桃
Drills：
--Whatfruitdoyouhave?
--Wehaveapples.Wehaveapplesandpears.Wehaveapples,pearsandlemons…
SectionB:
EverydayConversation
（W=Waiter/Waitress;C=Caller）
W:
Hello.ThisisChineseRestaurant.MayIhelpyou?
C:
Yes.I’dliketoreserveatablefortonight,please.
W:
Certainly,sir.Forhowmanypeople,please?
C:
Six.
W:
Atwhattimecanweexpectyou?
C:
Oh,at7:
00tonight.
W:
OK.Atableforsixat7tonight.MayIhaveyournameandtelephonenumber,please?
C:
Sure.It’sJackieChanandmynumberis5858598.
W:
I’vegotit.Thankyou.
C:
OK.Seeyoutonight.
W:
Seeyoutonight.
ModuleTwoWelcome（迎宾）
SectionA:
Usefulexpressions
1. Goodmorning/afternoon/evening,sir/madam!
2. Welcometoourrestaurant!
3. Doyouhaveareservation?
4. Thisway,please./Followme,please.
5. Hereweare.
6. Beseated,please.
7. I’mafraidthattableisreserved.
8. Wouldyoumindsharingatable?
SectionB:
Practicaldialogues
（HW=HeadWaiter/Waitress;G=Guest）
Dialogue1
（招呼客人入座）
HW:
Goodafternoon,sir.WelcometoChineseRestaurant.
G:
Thanks.
HW:
Doyouhaveareservation?
G:
No.
HW:
Well,howmanypersons（arethere）inyourparty,please?
G:
Tableforfour,please.
HW:
Wherewouldyouprefertosit?
G:
Well,bythewindow,please.
HW:
OK.I’llshowyoutoyourtable.Thisway,please.（领到某个桌子前）Isthisfine?
G:
OK.That’llbefine.
HW:
Pleasetakeaseat,sir.
G:
Thanks.
HW:
Awaiter/waitresswillcometotakeyourorder.Justamoment,please.
Dialogue2
（客满时如何处理）
HW:
Goodafternoon,sir.WelcometoChineseRestaurant.
G:
Thanks.
HW:
Haveyoumadeareservation?
G:
No.
HW:
I’msorry,sir.We’refullnow.Wouldyoumindwaitingforawhile?
G:
Howlongshallwewait?
HW:
Justawhile,sir.
G:
OK.
HW:
Thanksforyourunderstanding.
ModuleThreeOrder-taking（点菜）
（一）询问是否可以点菜
SectionA:
Wordsoffoodanddrinks
maincourse主菜
special特价菜
chef’sdish拿手菜/例牌菜
specialties特色菜
localsnacks地方（风味）小吃
SlicedChickeninWine香糟鸡片
BlackMushroomSoup香菇汤
SectionB:
Usefulexpressions
1. Here’sthemenu.
2. Wouldyouliketoseethemenunow?
3. Wouldyouliketoordernow?
4. MayItakeyourordernow?
5. Areyoureadytoordernow?
6. What’syourspecialty?
7. Doyouhavetoday’sspecial?
8. Wouldyourecommendtoday’schef’sdish?
9. Theseareseasonings.
10.Well,Irecommendallourdishes,butourspecialdishesfortodayare…
11.Verygoodchoices,sir/madam.Wouldyoulikeanythingelse?
12.Couldyourecommendsomething?
13.Ithinkthechefshouldbeabletomakethis.I’llcheckwithhim.Justamoment,please.
SectionC:
Practicaldialogues
（W=Waiter/Waitress;G=Guest）
W:
Goodafternoon,sir.Here’sthemenu.MayItakeyourordernow?
G:
Yes.ButIdon’tknowmuchaboutChinesefood.What’syourrecommendation?
W:
Well,wehave…;andtoday’sspecialsareSlicedChickeninWine,BlackMushroomSoupand…
G:
OK.I’dlikeSlicedChickeninWineandBlackMushroomSoupwiththisandthistofollow.
W:
Certainly,sir.Wouldyoulikelargeorsmallportions?
G:
Ithinkthesmallportionswillbeenough.
W:
Wouldyoulikericewithyourmeal?
G:
No,thanks.
W:
（Repeatingtheorder）OK.SlicedChickeninWineandBlackMushroomSoupwith…and…Thankyou,sir.Justamoment,please.
ModuleFourOrder-taking（点菜）
（二）推荐特色菜
SectionA:
Wordsoffoodanddrinks
1.stir-friedmushroomandcole香菇油菜
2.spicyhottofu麻辣豆腐
3.deep-friedseasonalvegetables干炸时蔬
4.scrambledeggswithtomato西红柿炒鸡蛋
5.brown-saucedbeef酱香牛肉
6.porkfiletinhotchilioil水煮肉片
7.friedblacktigerprawn油焖草虾
8.deep-friedbutterfish干炸小海昌
SectionB:
Usefulexpressions
1. Wouldyouliketotrysomehotfood?
您想吃点辣菜吗？
2. Iwouldsuggestcrispyfriedduck,ourchef’sdish.我建议您点香酥鸭——我们厨师的拿手菜。
3. It’sthespecialtyofourrestaurant.这是我们餐馆的特色菜。
4. Specialspicychickenisourspecialty.怪味鸡是我们的特色菜。
5. Thesteamedseasonalfreshfishisverygood.清蒸时鲜鱼挺好。
6. Wehaveslicedchickensoup,sourandhotsoupandseafoodsoupwithseasonalvegetable.我们有鸡片汤、酸辣汤和时蔬海鲜汤。
7. WespecializeinShanxifood.我们主营山西菜。
8. Wehaveporkshredswithfishseasoning,chickencubeswithchilipeppersandsoon.我们有鱼香肉丝、辣子鸡丁等（菜）。
SectionC:
Practicaldialogues
（W=Waiter/Waitress;G=Guest）
W:
Goodevening,sir.Here’sthemenu.MayItakeyourordernow?
G:
Yes
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