邮件回复.docx
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邮件回复
没收到货,要求退款的
DearMyFriend,
Iamverysorryforthisissue.Wouldyouwaitafewdays
Actually,forthisissueIamnotonlylostmoney,andalsolostmytogetyourunderstanding.PlsdonotleaveanypoorfeedbackorlowDSR.Thanksforyoursupports.
Hopefullyyoucouldrepayforitaftergettheitems.Itwillbehighlyappreciated..
BestRegards,
Hedy
亲爱的朋友,
我很抱歉这个问题。
你能等几天吗
其实,对于这个问题,我不仅是失去了金钱,也失去了我的产品,希望能得到你的理解。
请不要留下任何不良反馈或低评价。
感谢您的支持。
希望你能在得到这些物品之后偿还。
这将是高度赞赏..
最好的问候,
Hedy
还没收到货的,重寄的
Dearfriend,
Iamsosorrytohearthat.
Ithinkthepackagemaybeholdingbysomecustomsorlostintransit.
Wecanresendtwonewchipsforyourightnow,areyousatisfiedwiththat
Pleasekindlyadvice.
Lookingforwardtohearingfromyou
Haveaniceday!
:
)
Bestregards,
Jack.
亲爱的朋友,
听到这个我很难过。
我认为这包可能是由海关或运输途中遗失的。
我们可以重新给你再寄,现在这种处理对你来说,你满意吗
请您的建议。
期待你的来信
有一个美好的一天!
)
最好的问候,
杰克。
Dearfriend,
Thanksforyourmessage,
Iamsorryforthisshipping.
Afterchecking,youritemwassentbyChinaPostAirMailwithoutatrackingnumber.
Andnormallytheshippingtimewouldbe20-45youpleasewaitforafewdays,Ifstillnotreceivedafter45days,wecanrefundorresendnewoneforyou.
Areyousatisfiedwiththis
Thankforyourgreatsupportandkindlyunderstanding.
Haveaniceday.
Hedy
亲爱的朋友,
谢谢你的留言,
我很抱歉这次运输。
检查后,您的项目是由中国邮政航空邮件发送没有跟踪号码。
正常的运输时间会在20-45天。
请等待几天,如果还没有收到后的45天,我们可以退款或重新发送新的你。
你对此满意吗
感谢您的大力支持和亲切的理解。
有一个美好的一天。
Hedy
dearfriend,
Isorrytoanswerlate,plsdon’ttooworryaboutit,wehadbeenresendtoyouinJune6th,Andnormallytheshippingtimewouldbe20-45youpleasewaitforafewdays,orwouldyoumindtogotoyourlocalpostofficeandaskiftherehaveyourpackage
Ifstillnotreceivedafter45days,wecanrefund,Areyousatisfiedwiththis
Thankforyourgreatsupportandkindlyunderstanding.
Haveaniceday.
Heady
亲爱的朋友,
我很抱歉的回答晚了,请不要太担心,我们已经在六月六日给你发送,正常出货时间将20-45天。
请您稍等几天,或者你可以去你当地的邮局,问是否有您的包吗
如果还没有收到45天后,我们可以退款,你满意吗
感谢您的大力支持和亲切的理解。
有一个美好的一天。
Heady
Dearfriend,
Thanksforyourmessage.
Iamsorryforthisshipping.Afterchecking,youritemwassentbyChinaPostAirMailwithoutatrackingnormallytheshippingtimewouldbe20-45youpleasewaitforafewdays,orwouldyoumindtogotoyourlocalpostofficeandaskiftherehaveyourpackageIfstillnotreceivedafter45days,wecanrefundorresendnewoneforyousatisfiedwiththis
Thankforyourgreatsupportandkindlyunderstanding.
Haveaniceday.
Heady
亲爱的朋友,
谢谢你的留言。
我很抱歉运输。
检查后,您的项目被中国邮政航空邮件没有跟踪号。
通常的运输时间会在20-45天。
请您稍等几天,或者你可以去你当地的邮局,问是否有您的包吗如果还没有收到后的45天,我们可以退款或重新发送新的给你。
你满意了吗
感谢您的大力支持和亲切的理解。
有一个美好的一天。
Heady
Dearfriend,
Thanksforyourkindlyunderstandings.Tosendyourpartshavebeensent,thisistheordertrackingnumber:
RI1CN。
andtheshippingstatuswillheshowninabout9daysandIwillkeeptrackingitsshippingstatusuntilyoureceiveit.
Lookingforwardtohearingsomegoodnewsfromyousoon
Haveaniceday!
Yourssincerely
Hedy
Dearfriend
Sorryforletyouwaitsolong,howeverwedidsenttheitemtoyouafterreceivedyourpayment,pleasedon’tworried,wehadaskedourtransportationsuppliertochackthepackage’strackinginformations,oncewegotthemessage,wewillgiveyouamessageletyouknowthatimmediately.
Pleasekindlykeeppatientandwaitafewdaysallright
Yourkindlyunderstandingwouldbemuchappreciated.
Keepintouch,
Bestwishes,
Hedy
拍卖结束,但是客人又想买的
dearfriend,
thanksforyourmassage,Ifyouhavesubmittedorder,pleasedirectpayment,wewillgiveyouatimelydelivery,andthereisanyquestionoranythingwecandoforyou,pleasefeelfreetoletusknowfirst.Wewoulddoourbestforyou.
Lookingforwardtodoingbusinesswithyouinnearfuture
Haveaniceday!
Yourssincerely,
Hedy
(客人想买,但是他的paypal有问题的)
Dearfriend,
Thanksforyourmessage,
I'msorrycan'thelpyousolvethisproblem,however,wewillpatientlywaitforyourpayment,ifyourpaypalnoproblemafterpaymenttous,pleaseletuswilldoourbesttogiveyoudelivergoodsassoonaspossible,
客人收到货后,回信说货物很好,记得索要五星好评
Dearfriend,
Thanksforyourgreatsupportsandamgladtohearyousaytothesatisfactionofourproducts,andIamsorryforthewillstrengthentheyoupleaseleavemeagoodfeedbackItwillmakeustomovefurther.
Lookingforwardtodoingbusinesswithyouagaininnearfuture.
Haveaniceday.
客人收到货后,说货物有问题的,需要索要视频或照片
Himyfriend,
Iamverysorrytohearthat,couldyouplease
tellmemoredetail?
Andcouldyoupleasesendmeashortvideotomy
emailbox.
Thatwillbeeasilytoletus confirmedtheissueandofferasatisfactorysoluetionforyou.
Ifyou couldnotofferavideo,maybeyoucouldsendsomephotoesThank you.
Ifthereisanyquestionoranythingwecandoforyou,pleasefeel
freetoletusknowfirst.Wewoulddoourbesttoresolveitassoonaswe
could.
Lookingforwardtohearingfromyou
Haveaniceday!
:
)
Best
Dearfriend,
Thanksforyourmessage.Iamsorryforthisissue.Pleasedonotworry,asyouaremyvaluedcustomer,iwilldomybestforyou.
CouldyoupleasesendmeanimagethroughebayMessagecenterIwillletitknowtoourworkers.Itwillbegreathelpforustoimprovethequalityandpreventithappenagain.
Hopefullytogetyourkindlyunderstandingandgreatsupports.Aftergetfinalconfirmaton,iwilldomybestforyou.Iamsureoursolutionwillmakeyoutotalsatisfactory.
Ifthereanyyouneed,pleasefeelfreetoletmeknow,Iwilldomybestforyou.
Lookingforwardtohearingfromyousoon.
Haveaniceday!
Yourssincerely,
Fay
(需要重寄灯珠跟驱动)
Dearfriend,
Thanksforyourmessage.Iamsorryforthisissue.Thismaybelampbeadanddriveoutofthequestion,howaboutsendyouanewlampbeadanddriver,youfixit?
Ifthereanyyouneed,pleasefeelfreetoletmeknow,Iwilldomybestforyou.
Lookingforwardtohearingfromyousoon.
Haveaniceday!
Yourssincerely,
hedy
回复价钱问题
hi,friend,
thankforyourgreatsupportandkindlyunderstanding.andreallysorryforresponseyousolate.
justchecking,for50Wcoolwhite,ithas2pcsinstockinourAUstore.
thebestpriceIcanofferisperoneandfor30W,itis25AUDperone
hopefullytogetyourkindlyunderstanding.
keepintouch
Hedy
回答是用直流电还是交流电的
Dearfriend,
Thanksforyourmassage,thelightbothworkon12vacand12VDC,andthereisanyquestionoranythingwecandoforyou,pleasefeelfreetoletusknowfirst.Wewoulddoourbestforyou.
Lookingforwardtodoingbusinesswithyouinnearfuture
Haveaniceday!
Yourssincerely,
Hedy
回答火线、零线或地线
Dearfriend
Thanksforyourmessage.Theyellowisearthline/Groundline,thePurpleisliveline/Hotline,thebuleisneutralline.Ifthereisanyquestionoranythingwecandoforyou,pleasefeelfreetoletusknowfirst.Wewoulddoourbesttoresolveitassoonaswecould.
Haveaniceday!
:
)
Bestregards,
Hedy
取消订单
虚假重寄
要使用说明书
Dearfriend,
Iamverysorryaboutthismistake.
Itshowbeourwarehoseworkerforgottoputitintothepackage.
Couldyoupleasegiveyourprivateemailaddresstome,sothatIcouldsendtheinstructionbooktoyouremailaddress?
Thankyouverymuch.
Keepintouch,
Jack
修改评论
HidearFadiJozif,
Wearesosorrytoreceiveyournegativefeedback.
Pleaseacceptoursincereapologiesforthefaultyitemyoureceived.Iamafraidthedefectiveitemwascausedduringtransitbecausewecanconfirmthatalltheitemshavebeentestedbeforeusshipping.Yourunderstandingwouldbemuchappreciated.
Inordertomakecompensationforthefaultyitem,wewouldliketofullyrefundyourpaymentOrarrangetosendareplacementtoyouwithoutreturninganything.Pleasekindlyadvise.
Meanwhile,wepromiseyouwewillhelpyousolvethisproblemASAPandwesincerelyhopethatyoucouldreviseyourfeedbacktoapositiveonesinceyourfeedbackisveryimportanttoourbusiness'sdevelopment.
Onceagain,weapologizeagainforalltheinconveniencecausedforyou.
Lookingforwardtohearingfromyou.
Bestwishes,
Jack
hi,friend
Iamsosorrytoyou,ireallyhelpyoubuildorders,andlaterexaminationrevealedsubmityourorderwrong,youhavenottocheckoffyourorderWechecked,youbuyalampwasoriginallynopir.
Mymistakeagainapologizetoyou,wecangiveyouamorereasonablepricetobuyanotherpirlightwhit,canyouaccept
Asastaff,IalwayshopeIcansolveyourtroubles,butmylimitedability,unabletoserveyoubetterdealwiththeproblem,itismydutyandnegligence.ButI'mreallylookingforwardtokeepingintouchlikeafriendswithyou,tobettersolveyourproblemforyou.
lookingforwardtohearingformyousoon
haveaniceday!
hedy