供应链管理第三版Unit1习题与答案讲课讲稿.docx

供应链管理第三版Unit1习题与答案讲课讲稿.docx

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供应链管理第三版Unit1习题与答案讲课讲稿

Chapter1

UnderstandingtheSupplyChain

True/False

1.Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplyingcomponentsneededformanufacturing.

Answer:

False

Difficulty:

Moderate

2.Asupplychainconsistsofallpartiesinvolved,directlyorindirectly,infulfillingacustomerrequest.

Answer:

True

Difficulty:

Moderate

3.Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkorsupplyweb.

Answer:

True

Difficulty:

Moderate

4.Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.Answer:

True

Difficulty:

Easy

5.Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthemanufacturingcomponentofthesupplychain.

Answer:

False

Difficulty:

Moderate

6.Everysupplychainmustincludeall5stages.

Answer:

False

Difficulty:

Easy

7.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

Answer:

True

Difficulty:

Moderate

8.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainaredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

False

Difficulty:

Moderate

9.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychain

aredividedinto2categoriesdependingonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

TrueDifficulty:

Easy

10.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychain

aredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.Answer:

FalseDifficulty:

Easy

11.Theobjectiveofthecustomerarrivalprocessistomaximizetheconversionof

customerarrivalstocustomerorders.

Answer:

TrueDifficulty:

Moderate

12.Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequickly

andaccuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.Answer:

FalseDifficulty:

Moderate

13.Theobjectiveofcustomerorderentryistoensurethatordersarequicklyand

accuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.Answer:

TrueDifficulty:

Moderate

14.Theobjectiveofcustomerorderentryistomaintainarecordofproductreceipt

andcompletepayment.Answer:

FalseDifficulty:

Hard

15.Thereplenishmentcycleoccursattheretailer/distributorinterface.

Answer:

TrueDifficulty:

Hard

16.Thereplenishmentcycleoccursatthedistributor/manufacturerinterface.

Answer:

FalseDifficulty:

Hard

17.Thereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofa

particularitem.Answer:

TrueDifficulty:

Hard

18.Thereplenishmentcycleisinitiatedwhencustomersloaditemsintendedfor

purchaseintotheircarts.

Answer:

FalseDifficulty:

Hard

19.Themanufacturingcycleoccursatthedistributor/manufacturerinterface.

Answer:

TrueDifficulty:

Moderate

20.Themanufacturingcycleoccursatthemanufacturer/supplierinterface.

Answer:

FalseDifficulty:

Moderate

21.Theproductionschedulingprocessinthemanufacturingcycleissimilartothe

orderentryprocessinthereplenishmentcycle.

Answer:

True

Difficulty:

Hard

22.Theproductionschedulingprocessinthemanufacturingcycleissimilartothe

orderfulfillmentprocessinthereplenishmentcycle.

Answer:

False

Difficulty:

Hard

23.Theprocurementcycleoccursatthemanufacturer/supplierinterface.

Answer:

TrueDifficulty:

Easy

24.Theprocurementcycleoccursattheretailer/distributorinterface.

Answer:

False

Difficulty:

Easy

25.Thecycleviewofthesupplychainisusefulwhenconsideringoperational

decisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:

TrueDifficulty:

Moderate

26.Thecycleviewofthesupplychainisusefulwhenconsideringoperational

decisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

False

Difficulty:

Moderate

27.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic

decisionsrelatingtosupplychaindesign,becauseitcategorizesprocessesbasedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

Answer:

True

Difficulty:

Moderate

28.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic

decisionsrelatingtosupplychaindesign,becauseitspecifiestherolesandresponsibilitiesofeachmemberofthesupplychain.Answer:

FalseDifficulty:

Moderate

29.

Pullprocessesmayalsobereferredtoasreactiveprocesses.Answer:

True

Difficulty:

Easy

30.

Pullprocessesmayalsobereferredtoasspeculativeprocesses.Answer:

False

Difficulty:

Easy

31.

Pushprocessesmayalsobereferredtoasspeculativeprocesses.Answer:

True

Difficulty:

Easy

32.

Pushprocessesmayalsobereferredtoasreactiveprocesses.Answer:

False

Difficulty:

Easy

33.

AllsupplychainactivitieswithinafirmbelongtooneofthreemacroprocessesCRM,ISCMandSRM.

Answer:

True

Difficulty:

Easy

34.

Thereisacloseconnectionbetweenthedesignandmanagementofsupplychainflowsandthesuccessofasupplychain.

Answer:

True

Difficulty:

Easy

MultipleChoice

1.

Whichofthefollowingisnotastagewithinatypicalsupplychain?

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Manufacturers

e.Alloftheabovearestageswithinatypicalsupplychain.

Answer:

e

Difficulty:

Easy

2.

Whichofthefollowingisnotastagewithinatypicalsupplychain?

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Merchandisers

e.Component/Rawmaterialsuppliers

Answer:

d

Difficulty:

Easy

3.Supplychainprofitabilityis

a.

notcorrelatedtothevaluegeneratedbythevariousstagesofthesupplychain.

b.

c.

thetotalprofittobesharedacrossallsupplychainstages.

thedifferencebetweentherevenuegeneratedfromthecustomerandtheoverallcostacrossthesupplychain.

d.e.

thetotalrevenuegeneratedbythedistributorstageofthesupplychain.bandconly

Answer:

e

Difficulty:

Difficult

4.Successfulsupplychainmanagementrequireswhichofthefollowingdecision

phases?

a.b.

c.

d.

e.

supplychainstrategy/designsupplychainplanningsupplychainoperationalloftheaboveaandbonly

Answer:

d

Difficulty:

Moderate

5.Thedecisionphasesinasupplychaininclude

a.b.

c.

d.

e.

productionscheduling.customerrelationshipmanagement.supplychainoperation.

supplychainorientation.alloftheabove

Answer:

c

Difficulty:

Moderate

6.Thecycleviewofasupplychainholdsthat

a.b.

theprocessesinasupplychainaredividedinto2categories.theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

c.

allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.

d.

allprocessesinasupplychainareperformedinanticipationofcustomerorders.

e.

Noneoftheabovearetrue.

Answer:

b

Difficulty:

Moderate

7.Thepush/pullviewofasupplychainholdsthat

a.

theprocessesinasupplychainaredividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessivestages.

b.

allprocessesinasupplychainareinitiatedinresponsetoacustomerorder.

c.

allresponseinasupplychainareperformedinanticipationofcustomerorders.

d.theprocessesinasupplychainaredividedinto2categoriesdepending

onwhethertheyareinitiatedinresponsetoorinanticipationofcustomerorders.

e.Noneoftheabovearetrue.

Answer:

dDifficulty:

Moderate

8.Whichofthefollowingisnotacycleinthesupplychaincycleview?

a.

Analysiscycle

b.

Customerordercycle

c.

Replenishmentcycle

d.

Manufacturingcycle

e.

Procurementcycle

Answer:

a

Difficulty:

Moderate

9.Whichofthefollowingisnotacycleinthesupplychaincycleview?

a.Customerordercycle

b.Replenishmentcycle

c.Manufacturingcycle

d.Procurementcycle

e.Alloftheabovearepartofthesupplychaincycleview.

Answer:

e

Difficulty:

Moderate

10.Thecustomerordercycleoccursatthe

a.customer/retailerinterface.

b.retailer/distributorinterface.

c.distributor/manufacturerinterface.

d.manufacturer/supplierinterface.

e.noneoftheabove

Answer:

a

Difficulty:

Easy

11.Whichofthefollowingisnotaprocessinthecustomerordercycle?

a.

Customerarrival

b.

Customerqualification

c.

Customerorderentry

d.

Customerorderfulfillment

e.

Customerorderreceiving

Answer:

b

Difficulty:

Moderate

12.Customerarrivalrefersto

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesa

decisionregardingapurchase.

b.thecustomerinformingtheretailerofwhattheywanttopurchaseandthe

retailerallocatingproducttothecustomer.

c.theprocesswhereproductispreparedandsenttothecustomer.

d.theprocesswherethecustomerreceivestheproductandtakes

ownership.

e.noneoftheabove

Answer:

a

Difficulty:

Moderate

13.Theobjectiveofthecustomerarrivalprocessisto

a.getthecorrectorderstocustomersbythepromisedduedateatthe

lowestpossiblecost.

b.maintainarecordofproductreceiptandcompletepayment.

c.maximizetheconversionofcustomerarrivalstocustomerorders.

d.ensurethatordersarequicklyandaccuratelyenteredandcommunicated

tootheraffectedsupplychainprocesses.

e.noneoftheabove

Answer:

c

Difficulty:

Easy

14.Customerorderentryis

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesa

decisionregardingapurchase.

b.thecustomerinformingtheretailerofwhattheywanttop