Organization Behavior 15e Chapter 4 Testbank.docx
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OrganizationBehavior15eChapter4Testbank
Whichofthefollowingisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience?
A）affect
B）knowledge
C）insight
D）attention
E）cognition
A）affect
Whichofthefollowingisacharacteristicofemotions?
A）Emotionsarereactionstoapersonorevent.
B）Emotionslastforalongertimeperiodthanmoods.
C）Emotionsareneveraction-orientedinnature.
D）Emotionslackacontextualstimulus.
E）Emotionsinvolvelessintensefeelingsthanmoods.
A）Emotionsarereactionstoapersonorevent
Whichofthefollowingtermsbestdescribesanintensefeelingdirectedatsomeoneorsomething?
A）perception
B）cognition
C）mood
D）reasoning
E）emotion
E）emotion
AshleyMadisonworksasareceptionistatafashionmagazine.Onemorning,herbosswalksintotheofficeandyellsather,tellingherthatthefrontofficeisamessandsheneedstocleanitimmediately.Afterherbossleavestheroom,Madisongoestothefrontofficeandviolentlyslamstrashintothebin.WhichofthefollowingbestdescribesMadison'sanger?
A）arecognition
B）aninsight
C）amood
D）anemotion
E）aperception
D）aperception
________referstofeelingsthattendtobelessintensethanemotionsandthatlackacontextualstimulus.
A）Affect
B）Cognition
C）Mood
D）Thought
E）Reaction
C）mood
RobertSpringerwokeupinthemorningandfeltasenseofjoyandpeaceashegotreadyforwork.Atwork,thoughchallengescamehisway,hetackledthemwithoutgettingstressedaboutthem.Thisfeelinglastedforseveraldaysthatweek.WhatisoneofthereasonsthatSpringer'sfeelingcanbecategorizedasamoodandnotasanemotion?
A）Itismoreintensethanemotions.
B）Itisbroughtaboutbyaspecificevent.
C）Itisprolongedinnature.
D）Itisapositivefeeling.
E）Itisindicatedbyafacialexpression.
C）Itisprolongedinnature
WhenArianaWinteristoldthatherdoghasbeenkilledbyacar,shefeelsdeeplysaddened.Herfeelingsarethenovercomebyasurgeofangeratthecardriver.Howeverminuteslater,sheisabletolaughandtalkaboutthegoodmemoriesspentwithherpet.WhatisoneofthereasonsthatWinter'sreactioncanbecategorizedasanemotion?
A）Itscauseisgeneralandambiguous.
B）Itlastedforabrieftimeperiod.
C）Itisnotaction-oriented.
D）Itisanegativefeeling.
E）Itiscognitiveinnature.
B）Itlastedforabrieftimeperiod
Whichofthefollowingstatementsismostlikelytobetrueregardingmoods?
A）Moodsarealwaysbroughtaboutbyaspecificevent.
B）Moodslastforaveryshortperiodoftimesuchasafewseconds.
C）Ascomparedtoemotions,moodsaremorelikelytobeclearlyrevealedbyfacialexpressions.
D）Moodsaremorefleetingthanemotions.
E）Moodsarecognitiveinnature.
E）Moodsarecognitiveinnature
KatherineConnorstartedherdaywithacupofcoffeewhilereadingthenewspaper.However,somethingaboutthedaymakesherfeellow.Whenshereachestheoffice,shefeelsupsetanddistractedfromwork,althoughshecannotpinpointareasonforfeelingthisway.Shecontinuestofeelupsetanddistractedthroughtherestoftheday.Whichofthefollowingisshemostlikelytobeexperiencing?
A）aresponse
B）areaction
C）acounteraction
D）anattitude
E）amood
E）amood
ErinCorbettworksatasoftwarecompany,inchargeofthehelpdesk.Ashortwhileago,shereceivedacallfromadiscontentcustomeraboutaproblemheisfacingduetothecompany'ssoftware.Thoughshetriedtohelpthecustomerwiththesoftware,herefusedtolistentoher.Hecontinuedyellingatherandfinallybangedthephonedown.Corbettfeelsexasperatedafterhangingupthephoneandgoesforacupofcoffeetocalmherselfdown.WhatmakesCorbett'sangeranemotion,ratherthanamood?
A）Thecauseofherbehaviorisunclear.
B）Thefeelingofbeingangryisprolonged.
C）Theangerhasacontextualstimulus.
D）Theresponseisvoidofaction.
E）Theresponseiscognitiveinnature.
C）Theangerhasacontextualstimulus
AlanaGoreworksasacampaignmanageratanon-profitorganizationinManhattan.Shewasrecentlyaskedbyhersupervisortogiveapresentationontheprogressoftheongoingclimatecampaign.However,throughoutthepresentation,hercolleagueKellySimmonsinterruptsherbyaskingirrelevantquestions.Inaddition,shetriestoinsultherbyconstantlycriticizingkeyfindingsandobjectivesachieved.ThoughGoreinitiallytriedtobepatient,sheeventuallyloseshercoolandretortsbackaskinghertokeepherquestionsandclarificationsfortheendofthepresentation.WhichofthefollowingisareasonwhyGore'sreactioncanbecategorizedasanemotioninsteadofamood?
A）Itscauseisgeneralandambiguous.
B）Itisnotaction-oriented.
C）Itincorporatesbothpositiveandnegativedimensionsofaffect.
D）Itislesscognitiveinnaturethanmoods.
E）Itiscausedbyaspecificevent.
E）Itiscausedbyaspecificevent
________arecognitiveinnature,haveanunclear,generalcause,andlastforseveralhoursordays.
A）Emotions
B）Feelings
C）Perceptions
D）Moods
E）Reactions
D）moods
________arecausedbyaspecificevent,areverybrief,andaccompaniedbydistinctfacialexpressions.
A）Emotions
B）Perceptions
C）Attitudes
D）Moods
E）Reactions
A）emotions
Whichofthefollowingfamousphilosophersidentifiedsixemotionswhichhecalled"simpleandprimitivepassions"andarguedthatalltheothersarecomposedofsomeofthesesixorarespeciesofthem?
A）PaulChurchland
B）RenéDescartes
C）GeorgeBerkeley
D）DavidHume
E）JohnLocke
B）ReneDescartes
WhichofthefollowingemotionsdidphilosopherRenéDescartesidentifyasoneofthesixemotionswhichhecalledsimpleandprimitivepassions?
A）persuasion
B）wonder
C）confidence
D）anticipation
E）encouragement
B）wonder
Whichofthefollowingisoneofthesixessentiallyuniversalemotionsagreedonbyamajorityofresearchers?
A）anger
B）shame
C）apathy
D）indifference
E）distress
A）anger
________isapuremarkeroflownegativeaffect.
A）Boredom
B）Nervousness
C）Contentment
D）Relaxation
E）Serenity
D）relaxation（boredom）
________isapuremarkerofhighpositiveaffect.
A）Contentment
B）Excitement
C）Fatigue
D）Boredom
E）Relaxation
B）Excitement
________isapuremarkeroflowpositiveaffect.
A）Stress
B）Relaxation
C）Boredom
D）Nervous
E）Alert
C）Boredom（relaxation）
Whichofthefollowingmooddimensionsisapuremarkerofhighnegativeaffect?
A）depression
B）relaxation
C）fatigue
D）boredom
E）nervousness
E）nervousness
Negativeaffectisamooddimensionconsistingof________atthelowend.
A）nervousness
B）relaxation
C）anxiety
D）stress
E）depression
B）relaxation（depression）
JaneHastingsrecentlyjoinedherfirstjobasacommunicationexecutiveandisworkingoncreatingpressreleasesforanupcomingcampaign.ThecampaignisgettinglaunchedpubliclyinthenextweekandHastingswillneedtointeractwiththemediaandgivesoundbytesontheissue.Thisisthefirsttimeshewillbeinteractingwiththepressandsheisexperiencingemotionsofanxiousness,nervousness,andstress.Whichofthefollowingmooddimensionsissheexperiencing?
A）lowpositiveaffect
B）neutralaffect
C）lownegativeaffect
D）highpositiveaffect
E）highnegativeaffect
E）highnegativeaffect
HeatherDonahuewhoworksasareceptionistatafinancefirminNewJerseyhasbeendissatisfiedwithherjobforseveralmonthsnow.Shefindsthejobuninterestingbecauseofitsmonotonousnaturewhereallsheneedstodoisreceivecalls.Duringworkhours,sheoftenexperiencesemotionssuchastiredness,weariness,andboredom.Whichofthefollowingmooddimensionsisshemostlikelytobeexperiencing?
A）lowpositiveaffect
B）neutralaffect
C）lownegativeaffect
D）highpositiveaffect
E）highnegativeaffect
A）lowpositiveaffect（lownegative）
JeanErvinworksasafundraisingexecutiveatawomenrightsorganizationinSanDiego.Thoughshehasbeenwiththeorganizationforonlyayearnow,shehasalreadybeenpromotedandoftengetsexcellentfeedbackfromhermanager.HermanagersaysthatthekeytoErvin'sgoodperformanceisbecausesheishappywiththeworkshedoesandsheisexcitedaboutthechallengesintaskswhichshetakesupwithalotofenthusiasm.WhichofthefollowingmooddimensionsisErvinmostlikelytobefeeling?
A）lowpositiveaffect
B）neutralaffect
C）lownegativeaffect
D）highpositiveaffect
E）highnegativeaffect
D）highpositiveaffect
Emotionssuchasrelaxation,serenity,andcalmnesscomprisethe________mooddimension.
A）lowpositiveaffect
B）neutralaffect
C）lownegativeaffect
D）highpositiveaffect
E）highnegativeaffect
C）lownegativeaffect（lowpositive）
________referstothetendencyofmostindividualstoexperienceamildlypositivemoodatzeroinputwhennothinginparticularisgoingon.
A）Lowpositiveaffect
B）Positivityoffset
C）Bluntedaffect
D）Negativitybias
E）Residualpositivity
positivityoffset
Whichofthefollowingismostlikelytobeexperiencedduringapositivityoffset?
A）nervousness
B）depression
C）stress
D）anxiety
E）relaxation
E）relaxation
AresearchgroupinArizonarecentlyconductedasurveyamongworkersofacoalpowerplanttounderstandemotionsandtheirhappinessquotient.Employeesattheplantoftencomplainedaboutpoorworkingconditionsandlowinsurancebenefits.However,thegroupwassurprisedwiththefindingofthesurveybecauseemployeesh
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