Midterm review 4.docx

Midterm review 4.docx

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Midtermreview4

Mid-TermOverview

Management

Prof.ChenYin

Part4

I.TrueorFalse

1.Organizationaldesignistheprocessinwhichmanagerschangeordevelopanorganization'sstructure.T

2.Therearefourbasicelementsinorganizationalstructure.T

3.TheoriginalideasaboutorganizationaldesignformulatedbyFayolandWeberarenowlargelyobsolete.F

4.Whenworkspecializationoriginallybegantobeimplementedearlyinthetwentiethcentury,employeeproductivityinitiallyrose.T

5.Today,mostmanagersseeworkspecializationasasourceofever-increasingproductivity.F

6.Theadvantageofworkspecializationisthatittendstoresultinhighemployeemotivationandhighproductivity.F

7.Departmentalizationisahowjobsaregrouped.T

8.Groupingjobsonthebasisofmajorproductareasistermedcustomerdepartmentalization.F

9.Unityofcommandpreventsanemployeefromtryingtofollowtwoconflictingcommandsatonce.T

10.Powerisarightthatamanagerhaswhenheorshehasahigherrankinanorganization.T

11.Whendecisionstendtobemadeatlowerlevelsinanorganization,theorganizationissaidtobecentralized.F

12.Traditionalorganizationsarestructuredinapyramid,withthepowerandauthoritylocatedinthepyramid'sbroadbase.F

13.Thetwoprevalentorganizationstructuremodelsintoday'sworldaretheorganicorganizationandtheinorganicorganization.T

14.Amechanisticorganizationisbureaucraticandhierarchical.T

15.Anorganicorganizationtendstobeflexibleandhavefewformalrules.T

16.Innovatorsneedtheefficiency,stability,andtightcontrolsofamechanisticstructureratherthananorganicstructure.T

17.Thestabilityofamechanisticstructureseemstoworkbestintoday'sdynamicanduncertainbusinessenvironment.F

18.Thestrengthofasimplesystemisthateverythingdependsonasingleperson.F

19.Astrengthofafunctionalstructureisthatitavoidsduplication.T

20.Aweaknessofthedivisionalstructureisthatduplicationtendstooccur.T

21.Inateamstructure,teammembersarenotheldresponsiblefortheirdecisions.F

22.Inateamstructurethereisaclearlineofmanagerialauthorityfromtoptobottom.T

23.Whenanemployeeinamatrixstructurefinishesaproject,shegoesbacktoherfunctionaldepartment.T

24.Employeesinanorganizationwithamatrixdesigncanhavetwobossesforthesamejob.T

25.Asignificantadvantageofthematrixstructureistheclearchainofcommandfromtoptobottomoftheorganization.F

26.Whenanemployeeinaprojectstructurefinishesaproject,hegoesbacktohisoriginaldepartment.T

27.Avirtualorganizationreliesonfreelancerswhohavenopermanentstatusorpositionintheorganization.T

28.Managerswanttoeliminateboundariesinorganizationsprimarilytoincreasestabilityandreduceflexibility.F

29.Avirtualorganizationmaydisintegrateafteritfinishesitstask.T

30.Acompany'sorganizationalculturereferstoasystemofsharedpoliticalbeliefs.F

31.Employeeslearnorganizationalculturebyreadingofficialorganizationdocumentsandhistories.T

32.Employeeslearnorganizationalculturebyreadingofficialorganizationdocumentsandhistories.

33.Strongorganizationalculturecaneliminatetheneedforrulesandbylaws.F

II.MultipleChoices

1.Organizationaldesignrequiresamanagerto________.C

A）organizegroupswithinanorganization

B）changethecultureofanorganization

C）changeordevelopthestructureofanorganization

D）changethelogoofanorganization

2.AllofthefollowingarepartoftheprocessoforganizationaldesignEXCEPT________.D

A）decidehowspecializedjobsshouldbe

B）determinerulesforemployeebehavior

C）determinethelevelatwhichdecisionsaremade

D）determinegoalsfortheorganization

3.WhichofthefollowingareNOTbasicelementsoforganizationalstructure?

B

A）workspecialization,spanofcontrol

B）chainofcommand,lineauthority

C）centralization,decentralization

D）departmentalization,formalization

4.Whichofthefollowingissynonymouswithworkspecialization?

A

A）divisionoflabor

B）jobdiscrimination

C）chainofcommand

D）jobpreference

5.Whichstatementaccuratelydefinesworkspecialization?

B

A）Itisthedegreetowhichtasksaregroupedtogether.

B）Individualemployeesspecializeindoingpartofanactivityratherthantheentireactivity.

C）Jobsarerankedrelativeonlytotheirworthorvaluetothebusinesses.

D）Workspecializationclarifieswhoreportstowhom.

6.Earlysupportersofworkspecializationsawitas________.A

A）areliablewaytoincreaseproductivity

B）agoodwaytoincreaseemployeemorale

C）asourceofinnovation

D）animmoralwaytocoerceworkersintogreaterproductivity

7.Earlyusersofworkspecializationearlyinthetwentiethcenturyfoundthatthepracticeultimatelyresultedin________.A

A）higherprofitsandbetteremployeemorale

B）boredworkerswithlowmorale

C）hugeandpermanentproductivitygains

D）bettercommunicationamongemployees

8.Today,managersfavorthisapproachinsteadofworkspecialization.C

A）Alltasksareperformedbyallemployees.

B）Partnersswitchjobseveryhalfhour.

C）Employeesperformabroadrangeoftasks.

D）Monotonoustasksaresharedbyallemployees.

9.Functionaldepartmentalizationgroupsjobsby________.A

A）taskstheyperform

B）territoriestheyserve

C）productsorservicestheymanufactureorproduce

D）typeofcustomertheyserve

10.________departmentalizationisbasedonterritoryorthephysicallocationofemployeesorcustomers.C

A）Functional

B）Product

C）Geographic

D）Matrix

11.Asoapcompanythatfeaturesabathsoapdepartment,alaundrydetergentdepartment,andadishsoapdepartmentisusingwhichofthefollowing?

C

A）processdepartmentalization

B）functionaldepartmentalization

C）productdepartmentalization

D）customerdepartmentalization

12.Whatkindofdepartmentalizationwouldbeinplaceinagovernmentagencyinwhichthereareseparatedepartmentsthatprovideservicesforemployers,employedworkers,unemployedworkers,andthedisabled?

D

A）product

B）geographic

C）outcome

D）customer

13.Statemotorvehicleofficesusuallyusethiskindofdepartmentalization.B

A）product

B）functional

C）customer

D）process

14.Thelineofauthoritythatextendsfromtheupperlevelsofmanagementtothelowestlevelsoftheorganizationistermedthe________.D

A）chainofresponsibility

B）unityofcommand

C）staffauthority

D）chainofcommand

15.Thechainofcommandanswersthisquestion.D

A）WheredoIgoforhelp?

B）HowdoIknowwhenthetaskiscomplete?

C）Whataretherules?

D）Whoreportstowhom?

16.Authoritygivesanindividualtherighttodothis.A

A）giveorders

B）reprimandemployees

C）commandrespect

D）obeyorders

17.Inthechainofcommand,eachpersonaboveyou________.C

A）hasspecialprivileges

B）receiveshigherpay

C）haslineauthority

D）hasnorighttogiveyouorders

18.Staffmanagershaveauthorityover________.A

A）specialsupportemployeesonly

B）linemanagers

C）middlemanagers

D）thepersonabovetheminthechainofcommand

19.Lineauthoritygivesamanagertheabilitytodirecttheworkof________.B

A）anyemployeeinthefirm

B）anysubordinate

C）anysubordinate,afterconsultingwiththenexthigherlevel

D）onlysubordinatesoneleveldown

20.________preventsasingleemployeefromgettingconflictingordersfromtwodifferentsuperiors.B

A）Lineauthority

B）Unityofcommand

C）Staffauthority

D）Chainofcommand

21.Theimportanceofunityofcommandhasdiminishedintoday'sworkplacebecauseofitstendencytobe________.A

A）inflexible

B）ethicallyquestionable

C）chauvinisticanddictatorial

D）toodecisive

22.Whichofthefollowingstatementsistrue?

C

A）Powerisaright.

B）Authorityisone'sabilitytoinfluencedecisions.

C）Authorityisaright.

D）Bothpowerandauthorityarerights.

23.________istheobligationorexpectationtoperformaduty.A

A）Responsibility

B）Unityofcommand

C）Chainofcommand

D）Spanofcontrol

24.Thepersonalsecretaryofatopmanagermayhave________.A

A）powerbutnotauthority

B）authoritybutnotpower

C）powerandauthority

D）lineauthoritybutnotstaffauthority

25.Whichofthefollowingstatementsistrue?

A

A）Powerisatypeofauthority.

B）Authorityandpowerareidentical.

C）Authorityisatypeofpower.

D）Powerisdeterminedbyhorizontalpositioninanorganization.

26.Asrepresentedinapowercone,powerisbasedon________.D

A）verticalpositiononly

B）horizontalpositiononly

C）distancefromthecenteronly

D）verticalpositionanddistancefromthecenter

27.Asrepresentedinahierarchicalorganizationdiagram,authorityisbasedon________.D

A）verticalpositiononly

B）horizontalpositiononly

C）distancefromthecenteronly

D）horizontalandverticalposition

28.Aconstructionsitesupervisorwhoseesanimpendingthunderstormandtellsworkerstogohomeisdemonstrating________.A

A）lineauthority

B）staffdelegation

C）provisionalaccountability

D）responsibility

29.________isthepowerthatrestsontheleader'sabilitytopunishorcontrol.B

A）Rewardpower

B）Coercivepower

C）Expertpower

D）Referentpower

30.Abankmanagerwhopassesoutbonusesattheendoftheyearisexercisingthis.A

A）rewardpower

B）coercivepower

C）expertpower

D）referentpower

31.Yourfirm'sattorneyhas________powerwhengivinglegaladvice.C

A）legitimate

B）status

C）expert

D）coercive

32.________isthepowerthatariseswhenapersonisclosetoanotherpersonwhohasgreatpowerand