剑桥商务英语中级模拟66.docx
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剑桥商务英语中级模拟66
模拟试题
(一)
PARTONE
Questions1-7
·Lookatthestatementsbelowandthebookreviewsontheoppositepage.
·Whichsection(A,B,CorD)doeseachstatement1-7referto?
·Foreachstatement1-7,markoneletter(A,B,CorD).
·Youwillneedtousesomeoftheselettersmorethanonce
1.Theauthorofthisbookbelievesthatorganisationswillneveroveremphasizetheimportanceofbranding.
2.Theauthorofthisbookconductedhundredsofinterviewsinthisfieldsoastoofferpracticaladvices.
3.Youmayrefertoitasaguideifyouenter,forthefirsttime,thelineofbusinessdiscussedinthisbook.
4.Readersofthisbookmayfinditserveasaguideonwhatneedstobedonetomakesureacompanyiswellrun.
5.Thisbookcoversalmosteveryaspectofthefieldconcernedandalsoreviewsthebestpracticeinthisfield.
6.Thetargetreadersofthisbookincludemanagers,stakeholdersaswellasdirectorsindifferentkindsofbusiness.
7.Authenticexperiencesofsomecompaniesareusedtodemonstratethepointstheauthorwantstoargueinthesecondeditionofthisbook.
BusinessConsulting
A
Thisbookexploresthenewshapeofconsulting.Itexamineswhyorganisationsuseconsultants,howconsultingfirmscompeteandwhatconsultantsdo.Basedonhundredsofinterviewswiththemanagerswhohireconsultantsandthepeoplewhorunconsultingfirms;itoffersanautthoritativeanalysisofthismostshadowyofprofessions.Italsoprovidesinvaluablepracticaladviceonwhatorganisationsneedtodotogetthebestoutoftheconsultantstheyuseandwhatconsultingfirmsneedtodotoachievethebestresultsforthosetheyworkfor.
B
BrandsandBranding
Thisbookarguesthatbecauseofthepowerofnot-for-profitbrandsliketheRedCrossorOxfam,allorganisationsshouldmakethebrandtheircentralorganisingprinciple,guidingeverydecisionandeveryaction.Aswellasmakingthecaseforbrandsandexaminingtheargumentoftheanti-globalisationmovementthatbigbrandsarebullieswhichdoharm,thisbookreviewofbestpracticeinbranding,coveringeverythingfrombrandpositioningtobrandprotection,visualandverbalidentitytobrandcommunications.
C
EmergingMarkets
Usingtherealexperiencesofcompanieswhereverpossibletoillustratethepointsitmakes,thisextensivelyupdatedandrevisedsecondeditionofthisbookisaimedatbothmanagerswhoareinvolvedinenteringemergingmarketsforthefirsttimeandmanagerswhoarealreadyoperatinginthemItwillserveasaguideonhowtoavoidmistakesothercompanieshavemadeandhowtodetectweaknessesincurrentemergingmarketstrategies.
D
EssentialDirector
Managersmayrunacompanybutitisthejobofdirectorstomakesureitiswellrunandruninthedirection.Thislivelyandaccessibleguidetotheimportantsubjectofcorporategovernanceshowswhatneedstobedonetoensurehighstandardsandhowtodoit.Itisaimednotonlyatdirectors,butalsoatmanagersandstakeholdersineverykindofbusinessandorganisation.
PARTTWO
Questions8-12
·Readthearticlebelowaboutdecisionmakingpsychology.
·Choosethebestsentencefromtheoppositepagetofilleachofthegaps.
·Foreachgap8-12,markoneletter(A-G).
·Donotuseanylettermorethanonce.
·Thereisoneextraletterwhichyoudonotneedtouse.
DecisionMakingPsychologyMadeSimple
Decisionsdecisions!
Understandingdecisionmakingpsychologycanenableyoutoreachaconclusionquicker.Whetherit'schoosingaholidaydestination,orprojecttofund.you'llfindthisoutlineofdecisionmakingpsychologyausefuladditiontoyourmanagementtoolkit.
Makingupyourownmindshould(intheoryatleast)betheeasiestafterall,there'sonlyonepersoninvolved!
Sowe'llskipontothemorechallengingareaofgroupdecisionmaking.Somehow.Outofthepersonalityclashes,powerstrugglesandhiddenagendas,aperfectsolutionisexpectedtoemerge......
Ingroupdecisionmaking,thereareanumberofmethodsthatcanbeapplied,(8)Themethodsthatareclosertothedirectiverange,meanthatthedecisionismadebyalimited,smallnumberofdecisionmakersinthegroup.Themethodsthatareloweronthespectrum.towardstheparticipatoryrange,meanthatthedecisionismadebyallthepartiesinvolved.
IndividualDominanceiswhereonepersoninthegrouphastheauthorityorpowertomakethefinaldecision.MinorityMinorityusuallytakestheformofdecisionsdelegatedfromlargergroupsandmadebysub-committees.MajorityRulesusuallyinvolvethegroupvotingonthealternativesandthealternativereceivingthemostvotes,wins.Consensusisachievedthroughgroupdiscussionofthealternatives,whereeverygroupmembercanagreeonanoptionandcommittotheoutcome.
Directivedecisionmakingisgreatwhentimeistightanddecisionsneedmadefast,Theriskisthatdecisionsmadebyonepersonareownedbyoneperson.Peopleaffectedbythedecisioncansoonmaketheirfeelingsknownbytheiractions.(9)Ifthereisalowornegativebankaccountbetweenpeopleinvolved,theremaybetroubleahead!
(10)Insimpleterms,peoplewanttobeinvolved.Regardlessofpowerorstatus,knowingyouhavecontrolandinfluenceoveryourworkinglifeincreasessatisfactionandproductivity.
Itiswellknowninthecaringprofessionsthatofferingchoicehelpsspeedrecovery.Thebed-boundpatientwhoisaskedwhethertheywanttheircurtainsopenorclosed,orhasaplanttocarefor.faresbetterthanthosewhoselifeisentirelymanagedbyotherpeople,Involvingmorepeopleindecisionmakingisrisky.Ittakesmoretime.Itrequiresskilledfacilitation.Itdoesn'tguaranteesuccess.(11)
Decisionmakingpsychologyissimple-involvementgetsresults.Althoughpowerstruggles,personalityclashesandhiddenagendasarescaryterritory,overtime,powerdissipates,peoplegetonandagendasbecomemoretransparent.(12)Thedecisiontoworkthiswayisyours!
A.Toincreaseyourchanceofadecisionbeingaccepted,amoreparticipatoryapproachisrecommended.
B.Butwhatitdoesdo,isincreasethelikelihoodofdecisionsbeingownedandacteduponbyenoughpeopleforapositivechangetobeeffected.
C.Thesemethodsmapoutalongaspectrum,from'directive'to'participatory'decisionmaking.
D.Investsometimeinlearninggroupdecisionmakingtechniquesandgettingfacilitationexperienceandyouwillgetresults.
E.Ifthereisahighemotionalbankaccountbetweenpeopleinvolved,thedecisionmaybeacceptedalthoughnotliked.
F.Corporateexecutiveshavecometolearnthattobeeffective,doinggoodmustbegroundedinafirm'slong-termstrategy.
G.Sowe'llskipontothemorechallengingareaofgroupdecisionmaking.
PARTTHREE
Questions13-18
·Readthearticlebelowaboutproductdifferentiationandthequestionsontheoppositepage.
·Foreachquestion13-18,markoneletter(A,B,CorD).
EffectiveProductDifferentiation
Asobviousasitmaysound,thetruthistherearealotofbusinessesoutthere.Theoddsofnothavinganycompetitionarenexttoimpossible,andsomethinganyworthwhilebusiness,whetherbigorsmall,hastoeventuallycometoaccept.Everyoneofthosebusinessesaretryingtodotheexactsamething:
getpeopletobuytheirproducts.Whenfloodedwithsomanypotentialprospectsitisn'talwayseasyforthecustomerstoknowwhichbusinessisthebestandwhichonehasthebestproduct.Whatyouneedtodoishelpthemalong.
Differentiatingyourbusinessandyourproductsfromthecompetitionisbyfaroneofthemostimportantdetailswhendealingwithanykindofindustry.Everythingacompanydoes,fromthecreativeadstheyruntotheinventivepromotionstheyproducetothefullcolorbusinesscardstheyhandoutisgearedtowardsseparatingthemselvesfromtherestoftheflock.Ifyou'regoingtocompetewiththemyou'regoingtohavetodothesame,anddoitmoreeffectively.
Sometimesthemosteffectiveapproachescanbesomeofthemostsimplistic.Printingwell-coloredbrochuresgivesabusinessthechancetoshowtheircustomersthesubtleornotsosubtledifferencesbetweenthemandthecompetition,whetheritisbetterdesigns,betterfeatures,orbetterprices.Handingthemalistofalltheproductsorservicesyouofferallowsthemtheabilitytoseeexactlywhatthey'regettingwhentheydobusinesswithyou,andthemoreacustomerknowsaboutabusinessthebettertheoddsarethey'llfeelcomfortablewiththem.
But,evengoingbeyondtheproducts,boostingupyourcompanycanalsobeaneffectivetooltoplaceyouabovethecompetition.Whenyouhandapersonabusinesscard,fullycoloredwithauniquedesignyou'rehandingthemameanstorememberyou.Abusinesscardcansayalotaboutapersonandthebusinesstheyrun.Simple,drabcolorscanbeoffputtingtotheper,sonlookingforafriendlierbusiness.Therightcolorschemealonecandifferentiateyoufromthecompetition,andonceyou'vemanagedtoseparateyourselfout,you'llbeinaprimepositiontobewhothepersonfavorswhentheyneedthatspecificproduct.
Withcompetitionassteepasitistoday,everybusinesshasitshandsfulltryingtostayabovetherest.Wheneverylittlethingcounts,thebusinessthecustomerswilltaketoheartwillbetheonewhocanshowthemjustwhythey'rethebestqualified.Printingouttherightkindofcolorfulbrochureorbusinesscardcanbeavaluablemethodofsteppingawayfromthecrowdedbusinessfield.
13.Accordingtothewriter,whatdoeseverybusiness,regardlessofitssize,makeefforttoachievenowadays?
A.Getpeopletobuytheirproducts.
B.Designandproducenewproducts.
C.Maketheirpricesmorecompetitive.
D.Betterthequalityoftheirpresentproducts.
14.Whydosomecompan