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tutorials
BUS201/BUS202OrganisationalBehaviour
TutorialsGeneral
Tutorsgeneralinformation.
1.Pleasekeeparecordofattendance
2.Pleasecheckstudentslinguisticability.Testthattheyactuallyunderstandkeyphrases.
3.AllstudentsMUSTkeepalexiconofkeyandnewwords.Pleasecheckregularly.
4.IfthegroupsEnglishisinadequateinformmeassoonaspossible.
5.Ifanyissuesareculturallysensitivepleaseinformme.Irelyuponyourguidance.
6.Commenceeachlecturewithanoverviewofthelectureandassessstudentsunderstandingofkeyconcepts.
7.WeareallteachersofEnglishaswellasoursubjectspecialismsopleasecorrecterrorsofspelling,grammarandpronunciation.
8.Pleasefeelfreetoadaptexercisestotheneedsofyourgroup.
9.ShouldstudentsrequireextrahelpwiththesubjectorEnglishpleaseletmeknowsothatIcanarrangeextraclasses.
10.Pleaseemphasisthatplagiarismwillattractazeromark.Cheatinginexamswillalsoattractazero.
GOODLUCK!
Shouldtherebeanyissuespleaseemail.
Tutorial1
Reviewoflecture.
Formstudygroups.
LearningStylesQuestionnaire.(Checkthatallstudentsunderstandthequestions)
Checkforparticipantsimpressionsofresults
Learningstylequestionnaire-
PRINTthisquestionnaireandcompletemanually.
Circleorticktheanswerthatmostrepresentshowyougenerallybehave.
1.WhenIoperatenewequipmentIgenerally:
a)readtheinstructionsfirst
b)listentoanexplanationfromsomeone
whohasuseditbefore
c)goaheadandhaveago,Icanfigureit
outasIuseit
2.WhenIneeddirectionsfortravellingI
usually:
a)lookatamap
b)askforspokendirections
c)followmynoseandmaybeusea
compass
3.WhenIcookanewdish,Iliketo:
a)followawrittenrecipe
b)callafriendforanexplanation
c)followmyinstincts,testingasIcook
4.IfIamteachingsomeonesomethingnew,I
tendto:
a)writeinstructionsdownforthem
b)givethemaverbalexplanation
c)demonstratefirstandthenletthemhave
ago
5.Itendtosay:
a)watchhowIdoit
b)listentomeexplain
c)youhaveago
6.DuringmyfreetimeImostenjoy:
a)goingtomuseumsandgalleries
b)listeningtomusicandtalkingtomy
friends
c)playingsportordoingDIY
7.WhenIgoshoppingforclothes,Itendto:
a)imaginewhattheywouldlooklikeon
b)discussthemwiththeshopstaff
c)trythemonandtestthemout
8.WhenIamchoosingaholidayIusually:
a)readlotsofbrochures
b)listentorecommendationsfromfriends
c)imaginewhatitwouldbeliketobethere
9.IfIwasbuyinganewcar,Iwould:
a)readreviewsinnewspapersand
magazines
b)discusswhatIneedwithmyfriends
c)test-drivelotsofdifferenttypes
10.WhenIamlearninganewskill,Iammost
comfortable:
a)watchingwhattheteacherisdoing
b)talkingthroughwiththeteacherexactly
whatI’msupposedtodo
c)givingitatrymyselfandworkitoutasI
go
11.IfIamchoosingfoodoffamenu,Itendto:
a)imaginewhatthefoodwilllooklike
b)talkthroughtheoptionsinmyheador
withmypartner
c)imaginewhatthefoodwilltastelike
12.WhenIlistentoaband,Ican’thelp:
a)watchingthebandmembersandother
peopleintheaudience
b)listeningtothelyricsandthebeats
c)movingintimewiththemusic
13.WhenIconcentrate,Imostoften:
a)focusonthewordsorthepicturesinfront
ofme
b)discusstheproblemandthepossible
solutionsinmyhead
c)movearoundalot,fiddlewithpensand
pencilsandtouchthings
14.IchoosehouseholdfurnishingsbecauseI
like:
a)theircoloursandhowtheylook
b)thedescriptionsthesales-peoplegiveme
c)theirtexturesandwhatitfeelsliketo
touchthe没
15.Myfirstmemoryisof:
a)lookingatsomething
b)beingspokento
c)doingsomething
16.WhenIamanxious,I:
a)visualisetheworst-casescenarios
b)talkoverinmyheadwhatworriesme
most
c)can’tsitstill,fiddleandmovearound
constantly
17.Ifeelespeciallyconnectedtootherpeople
becauseof:
a)howtheylook
b)whattheysaytome
c)howtheymakemefeel
18.WhenIhavetoreviseforanexam,I
generally:
a)writelotsofrevisionnotesanddiagrams
b)talkovermynotes,aloneorwithother
people
c)imaginemakingthemovementor
creatingtheformula
19.IfIamexplainingtosomeoneItendto:
a)showthemwhatImean
b)explaintothemindifferentwaysuntil
theyunderstand
c)encouragethemtotryandtalkthem
throughmyideaastheydoit
20.Ireallylove:
a)watchingfilms,photography,lookingat
artorpeoplewatching
b)listeningtomusic,theradioortalkingto
friends
c)takingpartinsportingactivities,eating
finefoodsandwinesordancing
21.Mostofmyfreetimeisspent:
a)watchingtelevision
b)talkingtofriends
c)doingphysicalactivityormakingthings
22.WhenIfirstcontactanewperson,I
usually:
a)arrangeafacetofacemeeting
b)talktothemonthetelephone
c)trytogettogetherwhilstdoingsomething
else,suchasanactivityorameal
23.Ifirstnoticehowpeople:
a)lookanddress
b)soundandspeak
c)standandmove
24.IfIamangry,Itendto:
a)keepreplayinginmymindwhatitisthat
hasupsetme
b)raisemyvoiceandtellpeoplehowIfeel
c)stampabout,slamdoorsandphysically
demonstratemyanger
25.Ifinditeasiesttoremember:
a)faces
b)names
c)thingsIhavedone
26.Ithinkthatyoucantellifsomeoneislying
if:
a)theyavoidlookingatyou
b)theirvoiceschanges
c)theygivemefunnyvibes
27.WhenImeetanoldfriend:
a)Isay“it’sgreattoseeyou!
”
b)Isay“it’sgreattohearfromyou!
”
c)Igivethemahugorahandshake
28.Irememberthingsbestby:
a)writingnotesorkeepingprinteddetails
b)sayingthemaloudorrepeatingwords
andkeypointsinmyhead
c)doingandpractisingtheactivityor
imaginingitbeingdone
29.IfIhavetocomplainaboutfaultygoods,I
ammostcomfortable:
a)writingaletter
b)complainingoverthephone
c)takingtheitembacktothestoreor
postingittoheadoffice
30.Itendtosay:
a)Iseewhatyoumean
b)Ihearwhatyouaresaying
c)Iknowhowyoufeel
Calculatingtheresults
LearningStyleQuestionnaire
NowadduphowmanyA’s,B’sandC’syouselected.
A’s=
B’s=
C’s=
IfyouchosemostlyA’syouhaveaVISUALlearningstyle.
IfyouchosemostlyB’syouhaveanAUDITORYlearningstyle.
IfyouchosemostlyC’syouhaveaKINAESTHETIClearningstyle.
Tutorial2
Reviewoflecture.
Studygroupsshouldpreparea15Minpresentationonthekeypointsfromlecture1+2
30minutestopreparethepresentation.
15minutespergroup(timed)
Review
Didthestudentscoverthekeyissues?
Whatwasmissing?
Wasthetimelimitmet?
AdviceregardingEnglish.
Summation;Whatwasgood,whatneedsattention.Positivereinforcement.
Tutorial3
Reviewoflecture.
MakealistofChallengesandOpportunities.AvailablefromPPPTs
IfyoufeelitappropriategivestudentsanoverviewregardingChina.
Groupwork30minsChallengesandOpportunitiesinrelationtoChina
Feedbackgrouprepresentative10mins
Review
Didthestudentstacklethekeyissues?
Whatwasmissing?
Wasthetimelimitmet?
AdviceregardingEnglish.
Summation;Whatwasgood,whatneedsmorework,positivereinforcement.
Tutorial4
15minsforstudentstoreadthroughDiversityintheWorkPlace.
Studentstomakenotesofkeywords.
Readingoutloudbystudents.
Tutortoaddressanylanguageissues.
Individualexercise5mins“Whatisspecialaboutme?
”
GroupExercise20mins“Whatareourindividualdifferences”
Feedback
Diversityintheworkplace:
anoverview
RevisedOctober2011
Inthisfactsheet
∙Whatisdiversity?
∙Thesocialjusticeorequalitycasefordiversity
∙Thebusinesscasefordiversity
∙Managingdiversity
Whatisdiversity?
Everyoneisauniqueperson.Eventhoughpeoplehavethingsincommonwitheachothertheyarealsodifferentinallsortsofways.Differencesincludevisibleandnon-visiblefactors,forexample,personalcharacteristicssuchasbackground,culture,personality,andwork-style,size,accent,languageandsoon.Anumberofpersonalcharacteristicsarecoveredbydiscriminationlawtogivepeopleprotectionagainstbeingtreatedunfairly.The‘protectedcharacteristics’arerace,disability,genderreassignment,sex,marriageandcivilpartnership,pregnancyandmaternity,religionandbelief,sexualorientationandage.
CIPDdefinesmanagingdiversityasvaluingeveryoneasanindividual–valuingpeopleasemployees,customersandclients.
Itisimportanttorecognisethata‘one-size-fitsall'approachtomanagingpeopledoesnotachievefairnessandequalityofopportunityforeveryone.Peoplehavedifferentpersonalneeds,valuesandbeliefs.Goodpeoplemanagementpracticedemandsthatpeoplepropositionsarebothconsistentlyfairbutalsoflexibleandinclusiveinwaysthataredesignedtosupportbusinessneeds.
Thesocialjusticeorequalitycasefordiversity
Thesocialjusticeargumentisbasedonthebeliefthateveryoneshouldhavearighttoequalaccesstoemploymentandwhenemployedshouldhaveequalpayandequalaccesstotraininganddevelopment,aswellasbeingfreeofanydirectorindirectdiscriminationandharassmentorbullying.Thiscanbedescribedastherighttobetreatedfairly,andthelawsetsminimumstandards.
Thebusinesscasefordiversity
Equalopportunityisoftenseenasmeaningtreatingeveryoneinexactlythesameway.Buttoproviderealequalityofopportunity,peopleneedtobetreateddifferentlyinwaysthatarefairandtailoredtotheirneedsbutinwaysthatarealignedtobusinessne