供应链管理第三版Unit 习题与答案.docx

供应链管理第三版Unit 习题与答案.docx

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供应链管理第三版Unit习题与答案

Chapter1

UnderstandingtheSupplyChain

True/False

1.Asupplychainincludesonlytheorganizationsdirectlyinvolvedinsupplying

componentsneededformanufacturing.

Answer:

False

Difficulty:

Moderate

2.Asupplychainconsistsofallpartiesinvolved,directlyorindirectly,infulfillinga

customerrequest.

Answer:

True

Difficulty:

Moderate

3.Asupplychaincouldbemoreaccuratelydescribedasasupplynetworkor

supplyweb.

Answer:

True

Difficulty:

Moderate

4.Theobjectiveofeverysupplychainistomaximizetheoverallvaluegenerated.

Answer:

True

Difficulty:

Easy

5.Theobjectiveofeverysupplychainistomaximizethevaluegeneratedforthe

manufacturingcomponentofthesupplychain.

Answer:

False

Difficulty:

Moderate

6.Everysupplychainmustincludeall5stages.

Answer:

False

Difficulty:

Easy

7.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainare

dividedintoaseriesofactivitiesperformedattheinterfacebetweensuccessive

stages.

Answer:

True

Difficulty:

Moderate

8.Thecycleviewofasupplychainholdsthattheprocessesinasupplychainare

dividedinto2categoriesdependingonwhethertheyareinitiatedinresponseto

orinanticipationofcustomerorders.

Answer:

False

Difficulty:

Moderate

9.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychain

aredividedinto2categoriesdependingonwhethertheyareinitiatedinresponse

toorinanticipationofcustomerorders.

Answer:

True

Difficulty:

Easy

10.Thepush/pullviewofasupplychainholdsthattheprocessesinasupplychain

aredividedintoaseriesofactivitiesperformedattheinterfacebetween

successivestages.

Answer:

False

Difficulty:

Easy

11.Theobjectiveofthecustomerarrivalprocessistomaximizetheconversionof

customerarrivalstocustomerorders.

Answer:

True

Difficulty:

Moderate

12.Theobjectiveofthecustomerarrivalprocessistoensurethatordersarequickly

andaccuratelyenteredandcommunicatedtootheraffectedsupplychain

processes.

Answer:

False

Difficulty:

Moderate

13.Theobjectiveofcustomerorderentryistoensurethatordersarequicklyand

accuratelyenteredandcommunicatedtootheraffectedsupplychainprocesses.

Answer:

True

Difficulty:

Moderate

14.Theobjectiveofcustomerorderentryistomaintainarecordofproductreceipt

andcompletepayment.

Answer:

False

Difficulty:

Hard

15.Thereplenishmentcycleoccursattheretailer/distributorinterface.

Answer:

True

Difficulty:

Hard

16.Thereplenishmentcycleoccursatthedistributor/manufacturerinterface.

Answer:

False

Difficulty:

Hard

17.Thereplenishmentcycleisinitiatedwhenasupermarketrunsoutofstockofa

partic

ularitem.

Answer:

True

Difficulty:

Hard

18.Thereplenishmentcycleisinitiatedwhencustomersloaditemsintendedfor

purchaseintotheircarts.

Answer:

False

Difficulty:

Hard

19.Themanufacturingcycleoccursatthedistributor/manufacturerinterface.

Answer:

True

Difficulty:

Moderate

20.Themanufacturingcycleoccursatthemanufacturer/supplierinterface.

Answer:

False

Difficulty:

Moderate

21.Theproductionschedulingprocessinthemanufacturingcycleissimilartothe

orderentryprocessinthereplenishmentcycle.

Answer:

True

Difficulty:

Hard

22.Theproductionschedulingprocessinthemanufacturingcycleissimilartothe

orderfulfillmentprocessinthereplenishmentcycle.

Answer:

False

Difficulty:

Hard

23.Theprocurementcycleoccursatthemanufacturer/supplierinterface.

Answer:

True

Difficulty:

Easy

24.Theprocurementcycleoccursattheretailer/distributorinterface.

Answer:

False

Difficulty:

Easy

25.Thecycleviewofthesupplychainisusefulwhenconsideringoperational

decisions,becauseitspecifiestherolesandresponsibilitiesofeachmemberof

thesupplychain.

Answer:

True

Difficulty:

Moderate

26.Thecycleviewofthesupplychainisusefulwhenconsideringoperational

decisions,becauseitcategorizesprocessesbasedonwhethertheyareinitiated

inresponsetoorinanticipationofcustomerorders.

Answer:

False

Difficulty:

Moderate

27.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic

decisionsrelatingtosupplychaindesign,becauseitcategorizesprocesses

basedonwhethertheyareinitiatedinresponsetoorinanticipationofcustomer

orders.

Answer:

True

Difficulty:

Moderate

28.Thepush/pullviewofthesupplychainisusefulwhenconsideringstrategic

decisionsrelatingtosupplychaindesign,becauseitspecifiestherolesand

responsibilitiesofeachmemberofthesupplychain.

Answer:

False

Difficulty:

Moderate

29.Pullprocessesmayalsobereferredtoasreactiveprocesses.

Answer:

True

Difficulty:

Easy

30.Pullprocessesmayalsobereferredtoasspeculativeprocesses.

Answer:

False

Difficulty:

Easy

31.Pushprocessesmayalsobereferredtoasspeculativeprocesses.

Answer:

True

Difficulty:

Easy

32.Pushprocessesmayalsobereferredtoasreactiveprocesses.

Answer:

False

Difficulty:

Easy

33.Allsupplychainactivitieswithinafirmbelongtooneofthreemacroprocesses每

CRM,ISCMandSRM.

Answer:

True

Difficulty:

Easy

34.Thereisacloseconnectionbetweenthedesignandmanagementofsupply

chainflowsandthesuccessofasupplychain.

Answer:

True

Difficulty:

Easy

MultipleChoice

1.Whichofthefollowingisnotastagewithinatypicalsupplychain?

a.Cu

stomers

b.Retailers

c.Wholesalers/Distributors

d.Manufacturers

e.Alloftheabovearestageswithinatypicalsupplychain.

Answer:

e

Difficulty:

Easy

2.Whichofthefollowingisnotastagewithinatypicalsupplychain?

a.Customers

b.Retailers

c.Wholesalers/Distributors

d.Merchandisers

e.Component/Rawmaterialsuppliers

Answer:

d

Difficulty:

Easy

3.Supplychainprofitabilityis

a.notcorrelatedtothevaluegeneratedbythevariousstagesofthesupply

chain.

b.thetotalprofittobesharedacrossallsupplychainstages.

c.thedifferencebetweentherevenuegeneratedfromthecustomerandthe

overallcostacrossthesupplychain.

d.thetotalrevenuegeneratedbythedistributorstageofthesupplychain.

e.bandconly

Answer:

e

Difficulty:

Difficult

4.Successfulsupplychainmanagementrequireswhichofthefollowingdecision

phases?

a.supplychainstrategy/design

b.supplychainplanning

c.supplychainoperation

d.alloftheabove

e.aandbonly

Answer:

d

Difficulty:

Moderate

5.Thedecisionphasesinasupplychaininclude

a.productionscheduling.

b.customerrelationshipmanagement.

c.supplychainoperation.

d.supplychainorientation.

e.alloftheabove

Answer:

c

Difficulty:

Moderate

6.Thecycleviewofasupplychainholdsthat

a.theprocessesinasupplychainaredividedinto2categories.

b.theprocessesinasupplychainaredividedintoaseriesofactivities

performedattheinterfacebetweensuccessivestages.

c.allprocessesinasupplychainareinitiatedinresponsetoacustomer

order.

d.allprocessesinasupplychainareperformedinanticipationofcustomer

orders.

e.Noneoftheabovearetrue.

Answer:

b

Difficulty:

Moderate

7.Thepush/pullviewofasupplychainholdsthat

a.theprocessesinasupplychainaredividedintoaseriesofactivities

performedattheinterfacebetweensuccessivestages.

b.allprocessesinasupplychainareinitiatedinresponsetoacustomer

order.

c.allresponseinasupplychainareperformedinanticipationofcustomer

orders.d.theprocessesinasupplychainaredividedinto2categoriesdepending

onwhethertheyareinitiatedinresponsetoorinanticipationofcustomer

orders.

e.Noneoftheabovearetrue.

Answer:

d

Difficulty:

Moderate

8.Whichofthefollowingisnotacycleinthesupplychaincycleview?

a.Analysiscycle

b.Customerordercycle

c.Replenishmentcycle

d.Manufacturingcycle

e.Procurementcycle

Answer:

a

Difficulty:

Moderate

9.Whichofthefollowingisnotacycleinthesupplychaincycleview?

a.Customerordercycle

b.Replenishmentcycle

c.Manufacturingcycle

d.Procurementcycle

e.Alloftheabovearepartofthesupplychaincycleview.

Answer:

e

Difficu

lty:

Moderate

10.Thecustomerordercycleoccursatthe

a.customer/retailerinterface.

b.retailer/distributorinterface.

c.distributor/manufacturerinterface.

d.manufacturer/supplierinterface.

e.noneoftheabove

Answer:

a

Difficulty:

Easy

11.Whichofthefollowingisnotaprocessinthecustomerordercycle?

a.Customerarrival

b.Customerqualification

c.Customerorderentry

d.Customerorderfulfillment

e.Customerorderreceiving

Answer:

b

Difficulty:

Moderate

12.Customerarrivalrefersto

a.thepointintimewhenthecustomerhasaccesstochoicesandmakesa

decisionregardingapurchase.

b.thecustomerinformingtheretailerofwhattheywanttopurchaseandthe

retailerallocatingproducttothecustomer.

c.theprocesswhereproductispreparedandsenttothecustomer.

d.theprocesswherethecustomerreceivestheproductandtakes

ownership.e.noneoftheabove

Answer:

a

Difficulty:

Moderate

13.Theobjectiveofthecustomerarrivalprocessisto

a.getthecorrectorderstocustomersbythepromisedduedateatthe

lowestpossiblecost.

b.maintainarecordofproductreceiptandcompletepayment.

c.maximizetheconversionofcusto