#1291 B Managing Change Creativity and Innovation 2nd Edition.pdf
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($)SAGE3PATRICKDAWSON(l/1d,CONSTANTINEANDRIOPOULOS($)SAGE4PatrickDawsonandConstantineAndriopoulos2014Firsteditionpublished2009.Reprinted2010,2011(twice),2012Secondeditionpublished2014Apartfromanyfairdealingforthepurposesofresearchorprivatestudy,orcriticismorreview,aspermittedundertheCopyright,DesignsandPatentsAct,1988,thispublicationmaybereproduced,storedortransmittedinanyform,orbyanymeans,onlywiththepriorpermissioninwritingofthepublishers,orinthecaseofreprographicreproduction,inaccordancewiththetermsoflicencesissuedbytheCopyrightLicensingAgency.Enquiriesconcerningreproductionoutsidethosetermsshouldbesenttothepublishers.Allmaterialontheaccompanyingwebsitecanbeprintedoffandphotocopiedbythepurchaser/userofthebook.ThewebmaterialitselfmaynotbereproducedinitsentiretyforusebyotherswithoutpriorwrittenpermissionfromSAGE.ThewebmaterialmaynotbedistributedorsoldseparatelyfromthebookwithoutthepriorwrittenpermissionofSAGE.Shouldanyonewishtousethematerialsfromthewebsiteforconferencepurposes,theywouldrequireseparatepermissionfromus.AllmaterialisPatrickDawsonandConstantineAndriopoulos2014.LibraryofCongressControlNumber:
2013942500BritishLibraryCataloguinginPublicationdataAcataloguerecordforthisbookisavailablefromtheBritishLibraryISBN978-1-4129-4852-4ISBN978-1-4129-4853-l(pbk)5iSAGELos.Ar9ClosInoonINewSf91P()reIwonDCSAGEPublicationsLtd1OliversYard55CityRoadLondonEC1Y1SPSAGEPublicationsInc.2455TellerRoadThousandOaks,California91320SAGEPublicationsIndiaPvtLtdB1/11MohanCooperativeIndustrialAreaMathuraRoadNewDelhi110044SAGEPublicationsAsia-PacificPteLtd3ChurchStreet#10-04SamsungHubSingapore049483Editor:
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56ToGarethPatrickDawsonandToLydiaAndriopoulou7CompanionWebsiteListofFiguresandTablesAbouttheAuthorsAcknowledgementsPARTONESETTINGTHESCENE:
THECHANGINGLANDSCAPEOFBUSINESSORGANIZATIONS1INTRODUCTIONRationaleofthebookThechangingworldofbusinessCase1.1WalmarttapsintoSiliconValleyexpertiseChange,creativityandinnovationCase1.2LiptonConclusionResources,readingsandreflectionsChapterreviewquestionsHands-onexerciseGroupdiscussionRecommendedreadingSomeusefulwebsitesReferences2AHISTORICALOVERVIEWOFBUSINESSPRACTICEANDTHEORYDEVELOPMENTIntroductionTheIndustrialRevolutionIndustrialorganizationandthecoordinationandcontrolofworkChangeandthehumanaspectsofworkSleeperswake:
thespectreoftechnologyandinnovation8Fitforpurpose:
theriseofcontingencytheoryInsearchofexcellence:
recipesforsuccessAcademiccritiqueandguruinfluence:
makingsenseofachangingworldTheoryandpractice:
areappraisalConclusionResources,readingsandreflectionsCase2.1TheBritishRailcasestudy:
learning/ramthepast?
ChapterreviewquestionsHands-onexerciseGroupdiscussionRecommendedreadingSomeusefulwebsitesReferences3THEPROCESSOFCHANGE,CREATIVITYANDINNOVATIONIntroductionOrganizationalchangeDefiningorganizationalchange:
thekeydimensionsFactorsthatpromotechange:
theexternalandinternalenvironmentGradualandrapidchange:
anexplanatorymodelCase3.1ChangeandthetransitioningofpeoplewithintellectualdisabilitiesintoagedcarefacilitiesCreativityMythssurroundingcreativity:
towardsadefinitionTheoriesandmodelsofcreativityCreativethinkingReflectiveexercise:
creativeaccidentsandcreativedreams?
InnovationFormsandlevelsofinnovationTheoriesandmodelsofinnovationThemanagementofinnovationClosedandopeninnovationThehumansidetoinnovation:
buildingandsustainingrelationalnetworksAprocessmodelofcontinuousinnovationDisruptiveinnovation:
breakingawayfromestablishedpatternsConclusionResources,readingsandreflectionsCase3.2TheAlphaPropump:
acasestudyofinnovation9ChapterreviewquestionsHands-onexerciseGroupdiscussionRecommendedreadingSomeusefulwebsitesReferencesPARTTWOCHANGEANDINNOVATIONINORGANIZATIONS4COMPONENTSOFCHANGE:
CHOICE,COMMUNICATIONANDRESISTANCEIntroductionReasons