ENGLISH礼宾部常用英语.docx

ENGLISH礼宾部常用英语.docx

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ENGLISH礼宾部常用英语

礼宾部常用词汇

部门英语：

总经理Generalmanager[GM]大堂副理Assistantmanager[AM]总监Director经理Manager主管Supervisor领班Captain/leader前厅部Frontofficedepartment房务部Roomdivision市场营销部Sales&Marketingdept.工程部Engineeringdept.餐饮部Food&Beveragedept.客房部Housekeepingdept.财务部Financedept.人力资源部Humanresourcedept.保安部Securitydept.康乐部Recreationdept.PA部Publicarea

礼宾部英语：

礼宾部Concierge门童Doorman行李生Bellman司机Driver导游Tourguider行李Luggage行李箱Suitcase手提箱Briefcase包Bag行李牌Luggagetag行李寄存牌Luggage行李车Luggagetrolley行李房StoreRoom行李架Luggagerack行李寄存Keep\leave雨伞Umbrella贵重物品Valuables易碎品Fragileobjects\Breakabletings保险箱safedepositbox自助早餐Buffetbreakfast洗手间Toilet/WC/lavatory火车站Railwaystation超市Supermarket商场Shoppingcenter纪念品Souvenirs香烟Cigarette贵宾车服务LimousineService五星级酒店Five-starhotel电梯Elevator/Lift机场Airport小费Tip接机服务Pick-upservice送机服务Dropoffservice叫早服务Morningcall叫醒服务Wakeupservice前台Frontdesk总机operator内线Housecall外线Outsidecall国际长途IDD（internationaldirectdialing）

国内长途DDD（directdistancedialing）

商务中心Businesscenter票务服务Ticketservice扫描scan复印copy打印print翻译translate西餐厅Westernrestaurant中餐厅Chineserestaurant

大堂吧Lobbybar医务室ClinicRoom桑拿Sauna

按摩Massage会议室Meetingroom宴会厅banquetroom停车场Parkinglot/area走廊Corridor宾客服务Guestservice[GS]前台接待Receptionist楼层服务Housekeeping维修人员Repairman换钱Changemoney明信片Postcard洗衣Laundryservice小心轻放HandlewithCare请勿倒立KeepTopSideUp

棋牌室chess网球tennis台球billiard美发hairsalon设施设备facility门锁lock门闩bolt总开关mainswitch衣柜clost衣架hanger行李架luggagerack健身中心fitnesscenter健身器材fitnessequipment

空调调节器air-conditioncontrol室内游泳池Indoorswimmingpoor

梳妆台dressingtable抽屉drawer镜子mirror台灯tablelamp灯罩lampshade遥控器controller文具夹stationeryholder窗帘curtain玻璃窗glass阳台balcony窗台window落地灯standlamp烟灰缸ashtray热水壶thermosbottle开水boiledwater冰夹Icetongs冰桶Icebucket漱口杯garglecap茶杯tescap玻璃杯glassescap咖啡杯coffeecap茶壶teapot勺子scoop电热壶electrickettle

刮胡刀razor梳子comb牙刷toothbrush香皂soap牙刷toothbrush牙膏toothpaste牙签toothstick洗发水shampoo护发素conditioner沐浴液bathgel润肤露lotion浴帽showercap

淋浴花洒showerhead厕纸toiletpaperroll马桶closestool小方巾handtowel地巾bathmat浴巾bathtowel面巾facetowel脚巾footmat浴缸bathtub浴袍bathrobe防滑垫non-slippad水龙头tap拖鞋slipper健康秤healthyscale床头柜bedside墙纸wallpaper地毯carpet沙发sofa保险箱safedepositbox冰箱refrigerator防毒面具gasmask手电筒flashlight

鞋刷shoebrush擦鞋布polishingcloth鞋篮shoebasket洗漱盆washbason地毯carpet路由器router

网线networkcable剪刀scissors充电器charge垃圾桶ashcan

服务指南hoteldirectory/hotelserviceinformation

电源插座electronicoutlet吹风机hairdryer开瓶器bottleopener电风扇coolingfan缝纫工具sewingkit纽扣button投影仪videoprojector饮料beverage饼干biscuit苏打水sodawater红酒wine矿泉水mineralwater啤酒beer可口可乐cocacola雪碧sprite果粒橙orangefruit方便面instantnoodles购物袋shoppingbag

洗衣服务laundryservice加床服务extrabeds租借服务borrowingthings失物招领lost&found邮政服务postservice保姆服务ababy-sitterservice送餐服务roomservice租车服务carrentalservice

周一至周日

MondayTuesdayWednesdayThursdayFriday

SaturdaySunday

一月至十二月

JanuaryFebruaryMarchAprilMayJune

JulyAugustSeptemberOctoberNovemberDecember

常用句子

Goodmorning\afternoon\evening,sir\miss\madam,Welcomtoourhotel.早上\中午\晚上好，先生\小姐\女士，欢迎光临。

MayIhelpyousir?

我可以帮你吗，先生？

Howmanypiecesofyourluggagesir?

你有多少件行李，先生？

Aretheseyourluggage?

这些是您的行李吗？

Isthiseverything,sir？

这是全部东西吗，先生？

Letmehelpyouwithyourluggage.\Leaveittome.让我来帮您拿吧。

I‘llshowyoutothefrontdesk,sir.Thiswayplease.让我带您去总台，这边请。

C\Ihereplease,sir.Iwilltakecareofyourluggage.先生，这边办理入住手续。

我会照看您的行李的。

总台说--Thebellmanwillshowyoutoyourroom,sir.先生，行李生会送您到房间的。

YoumayleaveyourluggageintheConcierge.您可以把行李放在礼宾部。

Wouldyouliketoleaveyourluggagehere?

您要寄存行李吗？

Wecanputyourthingsinthestoreroom,sir.我们可以把您的东西放在行李房，先生

MayIhavealookatyouyourroomcard?

我能看一下您的房卡么？

MayIhaveyouroomkeycard,sir.请您将房卡交给我。

Thankyou谢谢

It’sonthe9thfloor,Iwillshowyoutoyourroom.房间在9楼，我带您去您的房间。

Thisway,please这边请。

Thisiswesternrestaurantontheleftfrom6:

30amto10:

00am.Itisbuffet.Thebathcenterisontherighthand.

Thelift\elevatorishere,afteryouplease,sir.电梯到了，您先请。

I’llsendtheluggageupbyanotherlift.我乘另一部电梯把行李送上去。

Howwasyourtrip,sir.先生，旅途愉快么？

Isthisyourfirsttimetoourhotel？

先生，您第一次到我们酒店么？

WehaveChineserestaurantonthe2cdfloor,ProvideCantonesecuisine,hotpot（charfingdish）,xinyanglocalfood（xinyangcuisine）,shark'sfin（鱼翅），bird's-nest（燕窝），abalone（鲍鱼）.TheKTVisalsoonthe2cdfloor.TheRecreationdepartmentisonthe3rdfloorincludingfitnesscenter,electronicshootingrange,chessroom,billiardroomandtabletennisroom.

敲门三声报名称“bell-service”\HSKPING

Putthelugageontheluggagerackandreconfirmthepesofluggage,introducethefacilitiesiftheguestfirstti