bec中级口试真题.docx
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bec中级口试真题
BEC中级口试全真试题PartⅡ
1.Whatisimportantwhenplanningapresentation?
FindingoutabouttheaudienceResearchingthetopic
2.Whatisimportantwhenaimingtoimprovecustomerservice?
StaffTrainingCustomerSatisfactionSurveys
3.Whatisimportantwhenmanagingaproject?
EncouragingTeamworkKeepingtoschedule
4.Whatisimportantwhenmotivatingstaff?
FinancialbenefitsCareerdevelopmentOpportunities
5.Whatisimportantwhendealingwithcompetition?
PricingpoliciesAdvertisingstrategies
6.Whatisimportantwhenplanninghealthandsafetytraining?
SelectingtopicsSelectingstafftoattend
7:
Whatisimportantwhenchoosingnewofficeequipment?
PricesanddiscountsBrandnames
8.Whatisimportantwhenentertainingforeignbusinessclients?
VenueforentertainmentCulturalDifferences
9.Whatisimportantwhenaimingtoreachnewmarkets?
MarketresearchAdvertising
10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend?
ProgramContentsLengthofcourse
11.Whatisimportantwhenrelocatingabusiness?
LocalworkforceavailableLocationofsite
12.Whatisimportantwhenadvertisinganewproduct?
TargetmarketsChoiceofmedia
13.Whatisimportantwhenstartinganewjob?
KnowledgeofcompanyproceduresHelpfromcompanystaff
14.Whatisimportantwhenselectingstaffformarketingtripsabroad?
PositioninthecompanyPreviousexperienceofothercountries
15.Whatisimportantwhenaimingtoreduceproductioncosts?
EfficiencyofproductionlineCostofrawmaterials
15.Whatisimportantwhenchoosingpeopletoworkinteams?
VarietyofexperiencePersonalqualities
16.Whatisimportantwhendealingwithaheavyworkload?
TimemanagementSharingtasks
17.Whatisimportantwhendevelopingnewproducts?
MarketresearchPricing
18.Whatisimportantwhenbeinginterviewedforajob?
InformationaboutthecompanyPersonalappearance
19.Whatisimportantwhenexhibitingatatradefair?
QualityofdisplayStaffselected
20.Whatisimportantwhenintroducingarewardsystemforstaff?
PurposeoftherewardsystemTypesofrewardoffered
21.Whatisimportantwhenentertainingclients?
TypesofactivitiesCost
22.Whatisimportantwhenchoosingretailpremisestorent?
LocationLengthofcontract
23.Whatisimportantwhendecidingonpackagingforproducts?
ImageProductionprocess
24.Whatisimportantwhenselectingstaffforpromotion?
AttitudetoworkCurrentperformance
25.Whatisimportantwhenconsideringacareerchange?
FuturestudyortrainingOpportunitiesforfuturepromotion
26.Whatisimportantwhenplanninganadvertisingcampaign?
MarketresearchSelectingappropriatemedia
27.Whatisimportantwhenchoosingtransportforabusinesstrip?
ConvenienceCost-effectiveness
28.Whatisimportantwhenaimingforpromotion?
QualityofperformanceCompanyloyalty
29.Whatisimportantwhenexportinggoodsorservicesforthefirsttime?
PersonalContactsProfessionaladvice
30.Whatisimportantwhendealingwithcomplaintsfromclients?
OfferinganapologySuggestingasolutiontotheproblem
31.Whatisimportantwhensettingpricesfornewproducts?
ProductioncostsCompetitors’prices
32.Whatisimportantwhenaimingtoreducestaffturnover?
FinancialincentivesCareerstructure
33.Whatisimportantwhenplanningthelayoutofanewstore?
AttractivenessSecurityofgoods
34.Whatisimportantwhenchoosinganewsalesagent?
ExperienceofagentNumberofcontacts
35Whatisimportantwhenmonitoringthequalityofserviceprovided?
FeedbackfromcustomersCheckingsalesfigures
36:
Whatisimportantwhen…?
selectingapplicantsforajobworkexperiencepersonalqualities
37:
Whatisimportantwhen…?
choosinganewsupplierpriceanddiscountsreputation
38:
Whatisimportantwhen…?
aimingtoimproveproductionqualityup-to-dateequipmentstafftraining
39:
whatisimportantwhen…?
preparingforajobinterviewstudyingthejobadvertisementfindingoutaboutthecompany
40:
whatisimportantwhen…?
decidingwhethertoattendaconferencevenuespeakers
41:
Whatisimportantwhen…?
developingnewproductsmarketresearchcostsinvolved
BEC中级口试全真试题PartIII
1.ProgramforNewStaff
Themanufacturingcompanyyouworkforwouldliketointroduceafullprogrammeoftrainingfornewstaff.Youhavebeenaskedtohelppreparetheprogramme.
Discussthesituationtogether,anddecide:
---whatshouldbecoveredbythetrainingprogramme
---howelsenewstaffcanbehelpedtosettleintotheirjobsasquicklyaspossible
2CompanyDressCode
YourManagingDirectorisunhappywiththegeneralstandardofdressamongstaff.
Youhavebeenaskedtomakerecommendationsaboutintroducingadresscodeorcompanyuniform.
Discussthesituationtogether,anddecide:
---whattheadvantagesanddisadvantagesofhavingacompanyuniformwouldbe
---whatkindofdresscodewouldbeappropriateforstaffindifferenttypesofjobs
3StaffTraining
Yourcompanyhasdecidedtouseanoutsideagencyfortrainingsalesstaff.
Youhavebeenaskedtohavepreliminarydiscussionswiththeagencytoorganisethis.
Discussthesituationtogether,anddecide:
---whatinformationyouwillneedtoprovidefortheagency
---whatkindsofquestionsyouwillneedtoasktheagency
4.CompanyVideo
Themanufacturingcompanyyouworkforisplanningtomakeavideotoshowtopotentialcustomersandinvestors.Youhavebeenaskedtohelpwithplanningthevideo.
---Discussthesituationtogether,anddecide:
---whichdepartmentsandactivitiesinthecompanyshouldbeincludedinthevideo
---whichcompanypersonnelshouldappearinthevideo
5.BusinessMagazineArticle
Aninternationalbusinessmagazineissendingajournalisttowriteaboutyourregion,andwantstoincludeanarticleabouttheretailcompanyyouworkfor.
Youhavebeenaskedbyyourcompanytohelpthejournalistplanthearticle.
Discussthesituationtogether,anddecide:
---whatkindsofinformationshouldbeincludedinthearticle
---howthisarticlecouldbenefityourcompany
6.OpeningaBranchAbroad
Theretailcompanyyouworkforhasdecidedtoopenabranchabroadforthefirsttime.
Youhavebeenaskedtohelpwiththeplanningofthenewbranch.
Discussthesituationtogether,anddecide:
---whatstaffingarrangementsmightbenecessaryforthenewbranch
---whichinformationaboutpremisesinthatcountryitwouldbeusefultofindoutabout
7.EntertainingForeignClients
Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.
Youhavebeenaskedtoplanaprogrammeforthevisit.
Discussthesituationtogether,anddecide:
---whatkindsofactivitieswouldbesuitableforthevisit
---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogram
8.WorkExperienceProgramme
Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.
Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.
Discussthesituationtogether,anddecide:
---whatkindsofworkexperiencethecompanymightoffer
---howtheparticipantsshouldbeselected
9.EnglishLanguageTraining
Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.
Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.
Discussthesituationtogether,anddecide:
---howtoencourageemployeestotakepartinthetraining
---whatkindofschedulewouldbesuitableforthetraining
10.Teamwork
Yourcompanyissendingasmallgroupofemployeesawaytogetherforthreedaystoencouragethemtoworkasateam.
Youhavebeenaskedtohelpplantheprogramme.
Discussthesituationtogether,anddecide:
---whatpracticalarrangementsthecompanyneedstomakebeforethetrip
---whatworkandleisureactivitieswouldbesuitableforthegroup
11.ForeignBusinessTrip
Yourcompanyisattendingatradefairinaforeigncountryforthefirsttime.
Youhavebeenaskedtohelpwiththepreparationsforthetrip.
Discussthesituationtogether,anddecide:
---whattravelandaccommodationarrangementsyouwillneedtomakebeforethetrip
---whichkindsofbusinesscustomsintheforeigncountryitwouldbeusefultoknowabout,andhowtofindoutaboutthesebeforethetrip
12.(Forthreecandidates)EntertainingForeignClients
Yourcompanyisentertainingagroupofforeignclientsforthreedays,includingonenon-workingday.
Youhavebeenaskedtoplanaprogrammeforthevisit.
Discussthesituationtogether,anddecide:
---whatkindsofactivitieswouldbesuitableforthevisit
---whichmembersofstaffshouldaccompanythevisitors
---whatinformationitwouldbeusefultoknowabouttheclientsbeforefinalizingtheprogramme
13.ForthreecandidatesWorkExperienceProgramme
Themanufacturingcompanyyouworkforhasdecidedtoofferatwo-weekworkexperienceprogrammeforasmallgroupofstudentsfromalocalbusinesscollege.
Youhavebeenaskedtohelpwiththepreparationsforthisprogramme.
Discussthesituationtogether,anddecide:
---whatkindsofworkexperiencethecompanycouldoffer.howtheparticipantsshouldbeselected
---whatfeedbackandevaluationshouldtakeplaceaftertheprogrammehasfinished
14ForthreecandidatesEnglishLanguageTraining
Yourcompanyisplanningtooffer30hoursofEnglishlanguagetrainingtoemployees.
Youhavebeenaskedtohelpwiththeplanningandorganizationofthetraining.
Discussthesituationtogether,anddecide:
---whichstaffwouldbenefitmostfromEnglishlanguagetraining.howtoencourageemployeestotakepartinthetraining
---whatkindofschedulewouldbesuitableforthetra