外贸英语函电.Chapter6.ppt

外贸英语函电.Chapter6.ppt

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ExerciseDearSirs,InreplaytoyourletterofMay5,weregivingyouafirmoffer,subjecttoyourreplyhereby5p.m.ourtime,Thursday,July27,asfollows:

Commodity:

BootsforladiesSpecifications:

morethan20assortmentswithnewdesignsofbrownorredcolors（detailedincatalogue）Quality:

theleatherusedisofsuperiorqualityPrice:

CIFTianjinUS$95to300.00accordingtovariousdesignsPayment:

Confirmed,irrevocableletterofcreditpayablebydraftatsighttobeopened30daysbeforethetimeofshipment.Packing:

atthebuyersoptionShipment:

SeptemberOrders,AcceptancesandRejectionsOrder.DearSirs,Re:

NV-FJ630VideoCameraRecorderFurthertoourrecentdiscussionsthroughfaxande-mail,weshouldliketoconfirmdetailsoforderingtheabovementionedgoods:

QuantityDescriptionUnitpriceAmount500piecesNV-FJ630USD120.00USD60,000.00Order.TheabovepriceisonCFRGuangzhouBasis.Packing:

Eachpieceispackedinapolybagtheninacarton.Payment:

ByirrevocabledocumentaryletterofcreditopenedthroughBankofChinaanddrawnatsight.Delivery:

Asweneedthegoodsurgently,pleasedeliverywithin40daysafterreceiptoftheorder.OrderWewouldlikeyoutosendusyouracknowledgementofthisorderatyourearliestconvenience.WhenwereceiveyouracknowledgementwewillarrangetoapplyforL/C.Yourearlyattentiontothisorderwillbehighlyappreciated.Trulyyours,OrderofCashmereSweaterP90DearSirs,Wethankyouverymuchforyourquotationof15Februaryandthesamplesweaters.Wefindbothqualityandpricessatisfactoryandarepleasedtoplaceanorderwithyouforthefollowing:

P9010doz.Cashmeresweaters,small,US$120.00perdoz.20doz.Cashmeresweaters,medium,US$150.00perdoz.15doz.Cashmeresweaters,large,US$180.00perdoz.Packing:

Eachsweatertobepackedinapolybag,perdozeninatin-linedcarton,with10dozentoawoodencase.Othertermsasperyourquotation.P90Weexpecttofindagoodmarketfortheaboveandhopetoplacefurtherandlargerorderswithyouinthenearfuture.Yoursfaithfully,NoteWhenwritingsuchletters,makecertainofeachpointbeingcorrectandfullyunderstoodevenifthismeansgoingoverthewholegroundtwice.OrderofValvesP89OrderofBedSheets&PillowCasesP93DearSirs,YoursamplesofBedSheetsandPillowcasesreceivedfavorablereactionfromourcustomers,andwearepleasedtoencloseourOrderNo.345.Thegoodsareurgentlyrequired,sopromptdeliverywillbemostappreciated.Yoursfaithfully,Enc.:

OrderNo.345Enc.:

asstatedEnclosureP93AcknowledgmentAcknowledgmentXIANINTERNATIONALCOMMERCECORPROATONTel:

（029）85100834Fax:

（029）85100428Wehavereceivedwiththanksyourorderfor_Weareworkingonyourorderandwillkeepyouinformedintimeoftheprogress.3M/TsofwalnutAcknowledgmentBlack&WhiteInc.P.O.Box6789-098-BWethankyouforyourorderNo._for_Because_,Weareunabletoacceptyourorderatthistime.oursupplyofrawmaterialshasbeencommittedtootherordersformonthsinadvance,ApproachesinBusinessWritingsApproachesinBusinessWritingsAcceptancesandRejectionse.g.DearMr.Skinner,Re:

YourMay12claim1.YourMay12claimofdefectiveworkmanshipinyourmodel227DandySkipperridingmowerhasbeenreviewed.Afterconsideringtheinformationreceived,Iregrettoreportthatwecannotrefundthepurchase.e.g.2.Youhavehadthemowerfor15months,whichiswellbeyondourone-yearguarantee.Eventhoughyourrepairpersonsaysthatyouhadproblemsearlier,heisnotoneofourauthorizedrepairpeople.Ifyouwillreadthewarrantycarefully,youwillseethatwehonorthewarrantyonlywhenourauthorizedrepairpeoplefinddefects.Ithinkyouwillunderstandwhywemustfollowthisprocedure.e.g3.Ifyouwilltakethemachinetotheauthorizedservicecenterinyourarea,Iamconfidenttheycancorrectthedefectatreasonablecharge.4.IfIcanbeofadditionalservice,pleasecontactme.yourssincerely,LayoutPara1.RefusalPara2.ExplanationPara3.4.PositivecloseGeneralstructureofgood-newsandneutralmessages（D）V.SGeneralstructureofbad-newsmessages（I）DirectApproachIndirectApproach（D）V.S.（I）DirectApproachpBeginwiththemainpointpPresentnecessaryexplanationpCovertheremainingpartoftheobjectivepEndwithadaptedgoodwillIndirectApproachpBeginwithabufferpExplainwhytherefusalhastobemadepStatetherefusalpClosepositivelye.g.1.Obviously,ifyoudreadyourpolicycarefully,youdbeabletoanswerthesequestionsyourself.Sometimespolicywordingisalittlehardtounderstand.Imgladtoclearupthesequestionsforyou.2.ApparentlyyouhaveforgottenwhatIwroteyoutwoweeksago.AsmentionedinmyMay15lettertoyouAcceptanceP98DearSirs,WeareverypleasedtoreceiveyourorderNo.BD/135furniture.WeaccepttheorderandareenclosingyouourSalesConfirmationNo.354induplicateofwhichpleasecountersignandreturnonecopytousforourfile.WetrustyouwillopentherelativeL/Catanearlydate.P98AstotheItemsAandB,weshallarrangedeliveryassoonaswegetyourL/C,andforitemsCandDweshalls