策略性提升员工敬业度.ppt

策略性提升员工敬业度.ppt

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策略性地提升员工敬业度策略性地提升员工敬业度MaggieHuangLearning&DevelopmentManagerCAAsiaNorthDec.22,20052004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.Introductions&IceBreaker22004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.TimeSchedule13：

3014：

00Arrival14：

1014：

20Warm-Up14：

1014：

20Warm-Up14：

2015：

20Presentation15：

2015：

35TeaBreak15：

3516：

20Presentation16：

2016：

55Q&A16：

5517：

00SessionEvaluation32004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.TheConceptofENGAGEMENT42004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.WhatIsEngagement?

ItsnottheagreementtomarryEmployeeEngagementistheextenttowhichemployeescommittosomethingorsomeoneintheirorganizationandhowhardtheyworkandhowlongtheystayasaresultofthatcommitment.52004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.EMPLOYEEENGAGEMENTEMPLOYEEENGAGEMENTHewittsdefinesEngagementasastateofemotionalandintellectualcommitmenttoanorganisationorgrouptheextenttowhichemployeesarepassionateaboutworkingforCA.Engagedemployeesareproductive,innovativeandtakeownershipofresults,therebycreatingandsustainingacompetitiveadvantagefortheorganisationandhelpingimprovebusinessresults62004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.AboutEngagementThreekeybehavioursindicatestrongEngagement.WeseeEngagementwhenpeople:

SAYConsistentlyspeakpositivelyabouttheorganisationtocoworkers,potentialemployeesandmostcritically,customers（currentandpotential）STAYHaveanintensedesiretobeamemberoftheorganisationSTRIVEExertextraeffortandengageinworkthatcontributestobusinesssuccess72004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.Whywecare?

Engagedworkforcesproduceaboveaverage:

-Customerloyalty（56%aboveaverage）-Employeeretention（44%）-Safetyrecords（50%）-Productivity（50%）-Profitability（33%）Source:

1999Gallupresearchresults82004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.THEBUSINESSCASEFORENGAGEMENT92004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.ENGAGEMENT&TOTALSHAREHOLDERRETURN（TSR）102004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.ButHowtoimproveENGAGEMENT?

112004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.CanwestateclearlywhatisourcompanysBusinessStrategy?

Takingtimetothinkandreflectmaybemoreimportantthanmanybusinessesallowtimefor!

Copyright:

Intuitives.http:

/www.sxc.hu122004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.ThebestwaytounderstandBiz.Strategyis13142004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.HowtoFacilitateyourBusinessStrategy.AsiaNorthBuzplanVisual-ConnectInitialPresentation.ppt152004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.162004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.OurBusinessPlanisBusinessGoalOutcomesMeasuresMilestone/Actions172004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.GoalsOutcomesMeasuresMilestone/ActionsOurStrategyRoadmap182004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.192004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksandlogosreferencedhereinbelongtotheirrespectivecompanies.202004ComputerAssociatesInternational,Inc.（CA）.Alltrademarks,tradenames,servicesmarksa