安达信某软件公司的咨询方案.ppt

安达信某软件公司的咨询方案.ppt

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11999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.ContentsOurproposalisdividedintothefollowingsections:

Section1Introduction.WhatdoesPlaskolitewantfromthisproject?

Section2ProjectOverview.WhatisArthurAndersensperspectiveonsoftwareevaluations?

Section3ProjectApproach.Howwillweconducttheevaluation?

Section4ProjectTeamWhowillworkontheproject?

Section5ProjectTiming.Howlongwillittake?

Section6ProjectCosts.Howmuchwillitcost?

Section7ArthurAndersen.WhyArthurAndersen?

Section8ProjectResources.Whatarethequalificationsofourteam?

21999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.OurUnderstandingofYourNeedsPlaskolitesoverallgoalistoevaluateandselectanintegratedcustomerservice,distribution,manufacturingandfinancialsoftwarepackagethatbestsupportsyourbusinessinformationneeds.Tohelpachievethisgoal,PlaskolitewouldlikeaArthurAndersentoassistwiththeevaluationandselectionofanewsoftwarepackage.Thespecificobjectivesofthisprojectwillbeto:

uDefineandprioritizebusinessandinformationrequirementsuIdentifyprocessimprovementopportunitiesuResearchandidentifyviablesoftwarecandidatesuObjectivelyfacilitatetheevaluationofthemostappropriatesoftwarealternativesuDefineappropriatetechnicalarchitectureuAssistwithvendornegotiationsuPlanthesoftwareimplementationatahighlevelGoalProjectObjectivesSection1:

Introduction31999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.OurUnderstandingofYourNeedsThekeydeliverablestomeetyourobjectivesforthisphaseoftheprojectwillbe:

uHighlevelbusinessprocessmapsuProcessImprovementOpportunitiesuSoftwarerequirementsand“knock-out”criteriaFunctionalTechnicalVendoruListofpotentialsoftwarecandidatesuVendordemonstrationscriptsuSoftwareselectionrecommendationuSoftware,hardwareandservicescostestimatesuHigh-levelimplementationplanuOrganizationalimpactassessmentSection1:

IntroductionDeliverables41999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.OurPerspectiveOurlocalexperiencewithintegratedsoftwarepackagesisdeepandbroad.OurOhioConsultingpractice,whichincludesColumbus,ClevelandandCincinnati,hasover140full-timeconsultants.Softwareimplementationisthecornerstoneofourpractice.BelowisalistofsomeofourrecentengagementsinOhio.Section2:

ProjectOverviewOurLocalManufacturingExperienceArthurAndersensphilosophyistoremainindependentofsoftwarevendors.Consequently,ArthurAndersencanobjectivelyevaluateintegratedsoftwarepackagesagainsttheinformationneedsofourclients.HighTechMfg.CustomProductsMfg.CustomProductsMfg.AutomotiveSupplierConsumerProductsMfg.51999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.WhatOurSoftwareVendorAlliancesMeanArthurAndersendoesnotsellsoftwareorreceiveanyfinancialincentivesfromintegratedsoftwarepackagevendors.However,wedomaintainallianceprogramswiththeleadingsoftwareprovidersinthemarket.ThepurposeofthesealliancesistoestablishateamofqualifiedpersonnelfromthevendorandArthurAndersenwhocaneffectivelyserveclientsbydeliveringintegratedsolutionstoimprovebusinessperformance.uAllianceagreementstypicallyprovidethefollowing:

ArthurAndersencansub-contractprogrammingservicesatadiscountedpriceArthurAndersenreceivesdiscountedtrainingforitsprofessionalsArthurAndersenhasaccesstosoftware,productsupportandotherresourcesuBystrategicallyaligningthemselveswithArthurAndersen,keysoftwarevendorscanfocusontheircorebusinesses-productdevelopment,trainingandsupport.uArthurAndersenhasinstalledthealliancesoftwarepackagesatourTechnologyInnovationCentersforclientdemonstrations,training,testingandremoteaccess.uTocapitalizeonthecollectiveknowledgewehavegainedinthisarea,ArthurAndersenhasalsoformedaCompetencyCenterofqualifiedprofessionalswithdeepexpertiseinpackagedsoftwareimplementations.Throughanon-linesoftwaredatabase,thiscenterpromotesinformationsharingamongArthurAndersenprofessionalsonallianceproductsandprojectsonaglobalbasis.SSASection2:

ProjectOverview61999ArthurAndersen,AndersenWorldwideSC.Allrightsreserved.ExperienceIndustryExpertiseBestPractices/ProcessSkillsSoftwareExpertiseKnowledgeCapitalOurPerspective-CollaborationWebelievetruebusinesschangecanonlybesustainedbyPlaskoliteteammembers.Wewillserveas“ChangeAgents”challengingandpartneringwithPlaskoliteduringallphasesoftheproject.uWetakeafacilitativeapproachtoensuremutualownershipandafocusoncollaborativeefforts,positioningPlaskolitetoowntheselectioncriteriaanddecision.uOurapproachisrelationship-oriented.Wewillworkwithyouasabusinesspartnerinthisendeavor,takingyouragendaasourown,andseeingtheprojectthroughtoasuccess