饭店英语听说教案.docx
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饭店英语听说教案
教案本
科室：
基础科
教师姓名：
课程：
饭店英语听说
使用班级：
08级
教室：
二○○九学年第二学期
课程名称
饭店英语听说
班级
08.16
课时数
6
周次
1-2
教学章节
Unit1
教学重点
Teachstudentstomakeareservationfortheguests
教学难点
Howtoteachstudentstobookaroomsuccesslybyintrocucingandrecommendingtheroomtotheguest
主要教学方式
Lecturediscussionexercisegroupwork
主要教学手段
Electronicteachingplaninternetblackboard
教学效果
简记
教学设计
教学内容
学生活动及时间分配
Step1
Snapshot
Step2
Conversation
Step3
Focuson
Step4
Listening
Step5
Interchangeactivities
Step6
Homework
l
Conclusion
1.Greeting
T:
Morning,everybody.Firstlywelcometoournewvocationalschool.I’mgladtobeyourEnglishteacherthissemester.Wemailyfacouonhotelenglish.Nowletmeintroducemyselftoyouandthenyoutellsomethingaboutyourselfandletotherstoknowyouquickly
S:
ok.
2.Snapshot
T；Nowpleaselookatunit1whichblasts6parts.Itmaycostsus6classes.LookatReadingTips.I’llasksomeonetoreaditandthenI’lltranslateittoyou.Who’dliketoreaditfirst?
handsup.
S:
Here！
（handsup）
Noticing:
1.understandtheguestcorrectly
2.followtheguest’srequest
3.recommendproperrommforthem
4.writedowncorrectbookingnotes
5.updatereservationinf.
6.payattentiontothespecialdetails
T:
Doyouknowhowtodivideroominahotel?
andwhat’sthedifferenceamongthem?
S:
suite,standardroom,etc.
T:
ko,therearethreekindsingeneral.standard,suite,deluxeroom.
1）.Standardroom
Introducedifferentkindsofstandardroomstostudentsconnectingwithninepictures.Hadbettersetafamoushotelasanexample,e.gHiltonHotel,KempinskiHotel
Noticing:
Single,Double,Tripleroom
Add:
vacancy空房
2）.Suite
Suite,DeluxeSuite,PresendentialSuite
Add:
MiniSuiteFamilySuiteImperialSuiteHoneymoonSuite
3）.DeluxeRoom
Askstudentswhat’sthedifferencebetweenthe2pictures（setting,tv…）
3.Proceduresofbookingaroom
Step1.greetingtheguest
2.askingguest’sname
3.makeclearthearrivalanddeparturetime
4.askingfortheroomstyle
5.checktheroomavailability
6.providetheroomrate
7.askingforspecialrequests
8.askingforemailaddr.Andtel.number
9.checktheinf.carefully
10.sayinggoodbye
Askstudentstoretelltheproceduresandkeeptheminmind.
T:
Nowpleaselookatthewordsonpage5,readafterme.
S:
Ok.
Leadstudentstolistentheconversationandanswerthequestionslistedonthebook.
Payattentiontothesentencesinbold.Checktheanwerstogether.
1.Leadthestudentstoreadtheusefulexpressionsformakingareservation.Payattentiontosomeimportantsentencepatterns:
1）.specialrequests
2）.smokingroomornon-smokingroom
3）.roomavailability
4）.arrivalanddeparturetime
Added：
1）.haveyoubookedinadvance?
2）.haveyoumadeareservation?
3）.haveyoureservedtheroom?
4）.howmuchwilltheroombe?
5）.howmuchistheroomrate?
6）.what’sthedailyrate?
Vacancy=roomavailability
Aroomwithaview,advancedeposit,ratesheets,corridor,chargecard
Letstudentsrecitethem
2.trytofinishexercisesonbook.
3.makeadialogueasrequested
Leadstudentslistentothedialogueandcorrecttheanswers.
1.Setasituation
T:
Ifourhotelisfullybooked,andwhatshouldwedofortheguest?
S:
Sorry.
Leadstudentstolearnthepassage,payatteniontotheknowledgepoints:
dealwith,giveadvicetosb,apologizefor,etc.
2.Summarizetogetheronhowtoreplytherequestswhentheroomsisunavailable.
3.Groupworkandrole-play
4.TranslationbetweenChineseandEnglish
Leadthestudentstoreadthepassageandfinishthebox.
Noticing:
payavisittoaplace,likedoing,startone’sjourney
Showthemsomerelativekeypointsandusefulexpressionsandsentencepatterns.Askthemtorecitesomeimportantsentences.
Justintroduceoneself
briefly
（10mins）
Discussdifferenceofthepicture（10mins）
Presentationperformance
（22mins）
Makeareservationconversationfollowingthetensteps
（13mins）
Readtheconversation
（17mins）
Readnewwords
（17mins）
Remembertheusefulexpressions
（20mins）
Dotheexerciseandmakeadialogue
（25mins）
Listeningandcheckout
（13mins）
Analyzethepassage
（15mins）
Role-playandpairwork
（23mins）
Finishtheblanks
（15mins）
Writingsomemainimportantexpressionsontheboard
（15mins）
课程名称
饭店英语听说
班级
08.16
课时数
6
周次
2-3
教学章节
Unit2
教学重点
Learnhowtoreceiveguestsandhowtodocheck-in
教学难点
Howtoteachstudentstoreceiveguestsanddocheck-in
主要教学方式
Lecturediscussionpictureexplanationpractice
主要教学手段
Electronicteachingplanblackboardinternet
教学效果
简记
教学设计
教学内容
学生活动及时间分配
Partone
Snapshot
Part2
conversation
Part3
Facouson
Part4
listening
Part5
Interchangeactivities
Part6
homework
Conclusion
1.Greeting
T:
Morning,boysandgirls.Thisclasswegonnastudyunit2onhowtodocheck-inathotel.Firstly,let’slookatReadingTips.Who’dliketoreaditandthinkaboutwhat’stheauthorwanttotellus.
S:
Here.（handsup）
T:
Great.Ittellswhatthefrontdeskstaffshoulddoatwork.Theyaresupposedtobeskillful,politeandhospitablewithaneatandcleanappearance.
Nowlookatthe4pictures,justthinkaboutwhattheguestoftenaskforhelpfromthefrontdesk.
2.Stepsofdoingcheck-in
Presenting:
1）.letguestsfinishtheform
2）.letthemshowIDcardandcreditcar
3）.receivingdeposit
4）.askingfordeparturetime
5）.checkinf.AndgivebacktheIDcardandcreditcard
6）.offerroomkeyandsendingwishes
Afterthat,letstudentstoretelltheprocedures.
T:
Nowpleaselookatthewordsonpage5,readafterme.
S:
Ok.
Leadstudentslistentotheconversationandanswerthequestionslistedonthebook.
Payattentiontothesentencesinbold.Checktheanwerstogether.
1.Leadthestudentsreadtheusefulexpressionsformakingareservation.Payattentiontosomeimportantsentencepatterns:
1）.fillintheregistrationform
2）.passport,visa
3）.paybychargecard
4）.king-size,mini
Add:
valuables,definitely=surely=absolutely
Doyouhaveanyvacancies?
Letstudentsrecitethem
2.trytofinishexercisesonbook.
3.makeadialogueasrequested
T:
Nowlistentothematerialandfillintheblanks.
S:
Ok.
Setasituation（whenahotelisfullybooked,whatshouldthereceptionistreplytotheguest）
T:
pleasemakeadialogueasrequestedwithyourpartnerandI’llletyouconverseinclass.
Mentiontotheclasshowtoreplytherequestwhentheroomsisunavailable.
1.Groupwork
T:
Youareaskedtomakeadialoguewithyourpartneronhowtoapologizeforthefullybookingoftherooms.Youcanbeareceptionistoraguest,asyoulike
S:
Ok.We’llhaveatry.
2.Setasiteatthefrontdesk,letstudentsbethereceptionistortheguest.
T:
Imaginethatyouraguesttothehotelfrontdesk,whatdoyouwanttoaskthereceptionist?
Nowyouarerequiredtoplaythisactionwithyourclassmate.
S:
Understand.
3.Classactivityontheplatform
1.TranslateChineseintoEnglish,checkanswerstogether.
Add:
我能知道你的到达时间吗？
你做过预定吗？
请您出示一下您的护照
Wouldyoumindfillinginthisregistrationform?
2.Makeadialoguejustlikethelisteningpart.
Showthemsomerelativekeypointsandusefulexpressionsandsentencepatterns.Askthemtorecitesomeimportantsentences.
Lead-in
（12mins）
Showingprecedureofdoingcheck-in
（25mins）
Readnewwordsandtheconversation
（38mins）
Remembertheusefulexpressions
（27mins）
Dotheexerciseandmakeadialogue
（25mins）
Listeningandcheckout
（20mins）
Makedialogues
（25mins）
Role-playandpairwork（30mins）
Actsontheplatform
（12mins）
Checkanswers
（30mins）
Reviewtheprocedureofdoingcheck-inandWritesomemainimportantexpressionsontheboard
（25mins）
课程名称
饭店英语听说
班级
08.16
课时数
4
周次
4
教学章节
Unit3
教学重点
Learnhowtodoconciergeservice
教学难点
Howtoteachstudentstodoconciergeservice
主要教学方式
Lecturediscussionpictureexplanationpractice
主要教学手段
Electronicteachingplanblackboardinternet
教学效果
简记
教学设计
教学内容
学生活动及时间分配
Partone
Snapshot
Part2
conversation
Part3
Focuson
Part4
listening
Part5
Interchangeactivities
Part6
homework
Conclusion
1.Greeting
T:
Morning,boysandgirls.Thisclasswegonnastudyunit3onhowtodotodoconciergeservice.Who’dliketoreadthispassageandthinkaboutwhat’stheauthorwanttotellus.
S:
Here.（handsup）
T:
Great.Ittellstheconciergestaffhowtodoconciergeservice.Nowlookatthe5pictures,justthinkaboutwherethesethingshappen?
2.Stepsofwelcomingguests
Presenting:
1）.greetingguests
2）.countingluggage
3）.leadinggueststothefrontdesk
4）.leadinggueststotherooms
5）.introducingroomsandservices
Afterthat,letstudentsretelltheprocedures.
T:
Nowpleaselookatthewordsonpage18,andreadafterme.
S:
Ok.
Leadstudentstolistentotheconversationandanswerthequestionslistedonthebook.
Payattentiontothesentencesinbold.Checktheanswerstogether.
Answers:
1.Carryingluggage.
2.Countingluggage,leadingguesttothefrontdesk,thentotheroom.
3.VIPs,officialguests,businessmen.
4.onchannel5andchannel6
5.dial16
Keypoints:
1.thisway,please=walkthiswayplease.
2.atyourconvenience
3.notatall=withpleasure
4.Anywhere,please./thanksanyway.
1.Leadthestudentstoreadtheusefulexpressionsforconciergeservice.Payattentiontosomeimportantsentencepatterns:
1）.wherewouldyoulikemetoputyourluggage?
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