有效的项目管理--项目支持办公室.ppt
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EffectiveProjectManagement:
Traditional,Agile,ExtremePresentedby(facilitatorname)ManagingComplexityintheFaceofUncertaintyCh13:
Establishing&MaturingaProjectSupportOfficenBackgroundoftheProjectSupportOffice(PSO)nDefiningaPSOnNamingthePSOnEstablishingyourPSOmissionnFramingthePSOobjectivesnExploringPSOsupportfunctionsnSelectingaPSOorganizationalstructurenOrganizationalplacementofthePSOnDeterminingwhenyouneedaPSOnEstablishingasPSOnChallengestoimplementingaPSOnThePSOofthefuturenHub&SpokeBP4SOSummaryofChapter13Ch13:
Establishing&MaturingaPSOReasonstoimplementaPSOVolumeofprojectisincreasingNeedformoretrainedprojectmanagersLackofstandardsleadstoinefficienciesResourcecontentionCh13:
Establishing&MaturingaPSOWhatisaProjectSupportOffice(PSO)?
AtemporaryorpermanentorganizationalunitthatprovidesaportfolioofservicestosupportprojectteamsthatareresponsibleforaspecificportfolioofprojectsCh13:
Establishing&MaturingaPSOCharacteristicsofaWorldClassPSOThePSOisledbytheVPPSOwhohasaseatatthestrategytable.ThePSOhasaportfoliomanagementsysteminplacealignedwiththebusinessstrategicplan.ThePSOanditsPMmethodologyareassessedatCMMIMaturityLevel5.EveryPMhasapracticematuritylevelatleastCMMIMaturityLevel3.Theprojectfailurerateislessthan10%.ThePSOoffersknock-your-socks-offservicetoteams,sponsors,andexecutivemanagement.AllprojectmanagershaveanapprovedandactiveprofessionaldevelopmentprogramadministeredbythePSO.Ch13:
Establishing&MaturingaPSONamingthePSOArosebyanyothernameProjectOfficeProgramOfficeProjectManagementOfficeProjectControlOfficePMCenterofExcellencePMCommunityofPracticePMGroupEnterprisePMOITProjectSupportDirectorateofPMDevelopmentManagementOfficeMissionCentralTheseareactualclientnamesCh13:
Establishing&MaturingaPSOPSOhierarchicalplanningdecisionsWhatwillbeitsmission?
Whatwillbeitsobjectives?
Whatserviceswillitoffer?
Whatwillbeitsorganizationalstructure?
Howwillitbestaffed?
Whatwillitbecalled?
Ch13:
Establishing&MaturingaPSODifferentMissionStatementsA.ProvideoverallmanagementandadministrativesupporttotheALPHAProgramB.EstablishandmonitorcompliancetotheProjectManagementMethodologyC.ProvideacomprehensiveportfolioofsupportservicestoallprojectmanagersonanasrequestedbasisCh13:
Establishing&MaturingaPSOMissionStatementToprovideacomprehensiveportfolioofstrategic,tactical,andoperationalsupportservicestoallprojectteams,sponsors,andexecutivesinordertoassurethedeliveryofmaximumbusinessvaluefromtheinvestmentintheprojectportfolio.AnactualclientEPSOMissionStatementCh13:
Establishing&MaturingaPSOObjectivesHelpprojectteamsdelivervalueIncreasethesuccessrateofprojectsto75%ReachPMMMLevel4Ch13:
Establishing&MaturingaPSOObjectivesAnactualclientEPSOObjectiveStatementDefineaprojectlifecyclewithstagegateapprovals.Design,develop,deploy,andsupportacomprehensiveportfoliooftools,templates,andprocessestoeffectivelysupportallprojects.Designanddeployaprojectreviewprocesstosupportprojectteamsandmonitorcompliancetoestablishedstandardsandpractices.Establishaprojectportfoliomanagementprocesstomaximizethebusinessvalueofprojectinvestments.Establishadecisionsupportsystemanddashboardtosupportexecutivemanagementsprojectdecisionsandprovideforthetimelymonitoringoftheprojectportfoliostatus.Design,develop,deploy,andsupportacomprehensiveHRProjectManagementSystem.Design,develop,deploy,andsupportacontinuousprocessimprovementprogramfortheEPSO.Ch13:
Establishing&MaturingaPSOPSOServicesProjectSupport6Consulting&Mentoring7Methods&Standards12SoftwareTools6Training8Staffing&Development9Totalpossibleservices48AndyoucanprobablythinkofafewmoreCh13:
Establishing&MaturingaPSOProjectSupportScheduleupdating&reportingTimesheetrecording&maintenanceReportproduction&distributionReportarchivingReportconsolidation&distributionProjectnotebookmaintenanceCh13:
Establishing&MaturingaPSOConsulting&MentoringProposaldevelopmentsupportFacilitatingrequirementsgatheringmeetingsFacilitatingprojectplanningsessionsRiskassessmentProjectinterventionsMentoring&coachingprojectmanagersMentoringseniormanagementCh13:
Establishing&MaturingaPSOMethods&StandardsCollaborativelydevelopingprojectmanagementprocessesEstablishing,monitoring,&enforcingstandardsProjectselectionfortheportfolioWBSconstructionProjectnetworkdiagramdevelopmentMaintenanceofatoolsandprocesslibraryBidpreparationRiskassessmentStatusreportingScopechangemanagementprocessDocumentationChangeordersCh13:
Establishing&MaturingaPSOSoftwareToolsSoftwareevaluationSoftwareselectionSoftwareacquisition