有效的项目管理--项目支持办公室.ppt

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有效的项目管理--项目支持办公室.ppt

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有效的项目管理--项目支持办公室.ppt

EffectiveProjectManagement:

Traditional,Agile,ExtremePresentedby(facilitatorname)ManagingComplexityintheFaceofUncertaintyCh13:

Establishing&MaturingaProjectSupportOfficenBackgroundoftheProjectSupportOffice(PSO)nDefiningaPSOnNamingthePSOnEstablishingyourPSOmissionnFramingthePSOobjectivesnExploringPSOsupportfunctionsnSelectingaPSOorganizationalstructurenOrganizationalplacementofthePSOnDeterminingwhenyouneedaPSOnEstablishingasPSOnChallengestoimplementingaPSOnThePSOofthefuturenHub&SpokeBP4SOSummaryofChapter13Ch13:

Establishing&MaturingaPSOReasonstoimplementaPSOVolumeofprojectisincreasingNeedformoretrainedprojectmanagersLackofstandardsleadstoinefficienciesResourcecontentionCh13:

Establishing&MaturingaPSOWhatisaProjectSupportOffice(PSO)?

AtemporaryorpermanentorganizationalunitthatprovidesaportfolioofservicestosupportprojectteamsthatareresponsibleforaspecificportfolioofprojectsCh13:

Establishing&MaturingaPSOCharacteristicsofaWorldClassPSOThePSOisledbytheVPPSOwhohasaseatatthestrategytable.ThePSOhasaportfoliomanagementsysteminplacealignedwiththebusinessstrategicplan.ThePSOanditsPMmethodologyareassessedatCMMIMaturityLevel5.EveryPMhasapracticematuritylevelatleastCMMIMaturityLevel3.Theprojectfailurerateislessthan10%.ThePSOoffersknock-your-socks-offservicetoteams,sponsors,andexecutivemanagement.AllprojectmanagershaveanapprovedandactiveprofessionaldevelopmentprogramadministeredbythePSO.Ch13:

Establishing&MaturingaPSONamingthePSOArosebyanyothernameProjectOfficeProgramOfficeProjectManagementOfficeProjectControlOfficePMCenterofExcellencePMCommunityofPracticePMGroupEnterprisePMOITProjectSupportDirectorateofPMDevelopmentManagementOfficeMissionCentralTheseareactualclientnamesCh13:

Establishing&MaturingaPSOPSOhierarchicalplanningdecisionsWhatwillbeitsmission?

Whatwillbeitsobjectives?

Whatserviceswillitoffer?

Whatwillbeitsorganizationalstructure?

Howwillitbestaffed?

Whatwillitbecalled?

Ch13:

Establishing&MaturingaPSODifferentMissionStatementsA.ProvideoverallmanagementandadministrativesupporttotheALPHAProgramB.EstablishandmonitorcompliancetotheProjectManagementMethodologyC.ProvideacomprehensiveportfolioofsupportservicestoallprojectmanagersonanasrequestedbasisCh13:

Establishing&MaturingaPSOMissionStatementToprovideacomprehensiveportfolioofstrategic,tactical,andoperationalsupportservicestoallprojectteams,sponsors,andexecutivesinordertoassurethedeliveryofmaximumbusinessvaluefromtheinvestmentintheprojectportfolio.AnactualclientEPSOMissionStatementCh13:

Establishing&MaturingaPSOObjectivesHelpprojectteamsdelivervalueIncreasethesuccessrateofprojectsto75%ReachPMMMLevel4Ch13:

Establishing&MaturingaPSOObjectivesAnactualclientEPSOObjectiveStatementDefineaprojectlifecyclewithstagegateapprovals.Design,develop,deploy,andsupportacomprehensiveportfoliooftools,templates,andprocessestoeffectivelysupportallprojects.Designanddeployaprojectreviewprocesstosupportprojectteamsandmonitorcompliancetoestablishedstandardsandpractices.Establishaprojectportfoliomanagementprocesstomaximizethebusinessvalueofprojectinvestments.Establishadecisionsupportsystemanddashboardtosupportexecutivemanagementsprojectdecisionsandprovideforthetimelymonitoringoftheprojectportfoliostatus.Design,develop,deploy,andsupportacomprehensiveHRProjectManagementSystem.Design,develop,deploy,andsupportacontinuousprocessimprovementprogramfortheEPSO.Ch13:

Establishing&MaturingaPSOPSOServicesProjectSupport6Consulting&Mentoring7Methods&Standards12SoftwareTools6Training8Staffing&Development9Totalpossibleservices48AndyoucanprobablythinkofafewmoreCh13:

Establishing&MaturingaPSOProjectSupportScheduleupdating&reportingTimesheetrecording&maintenanceReportproduction&distributionReportarchivingReportconsolidation&distributionProjectnotebookmaintenanceCh13:

Establishing&MaturingaPSOConsulting&MentoringProposaldevelopmentsupportFacilitatingrequirementsgatheringmeetingsFacilitatingprojectplanningsessionsRiskassessmentProjectinterventionsMentoring&coachingprojectmanagersMentoringseniormanagementCh13:

Establishing&MaturingaPSOMethods&StandardsCollaborativelydevelopingprojectmanagementprocessesEstablishing,monitoring,&enforcingstandardsProjectselectionfortheportfolioWBSconstructionProjectnetworkdiagramdevelopmentMaintenanceofatoolsandprocesslibraryBidpreparationRiskassessmentStatusreportingScopechangemanagementprocessDocumentationChangeordersCh13:

Establishing&MaturingaPSOSoftwareToolsSoftwareevaluationSoftwareselectionSoftwareacquisition

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