o2o in fashion.docx

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o2o in fashion.docx

o2oinfashion

O2OInFashion

O2OInFashion

  AreTecentandAlibabacra-zy?

Theyarenowscramblingtoinviteyoutotaketaxiwiththeirmoney.

  Inthepastseveralmonths,thetaxiindustrysuddenlybecamethespotlightofthesociety.TecentandAlibaba,theownersoftwolargestmobilepaymenttoolsinChina,threwover3billionyuaninthatbattlefield.

  FromJanuary10,Didi-Dache(Didi),ataxicallingappinChina,begantorewardthetaxidriversandpassengers10yuanperpersoniftheymakethedealthroughWeChat.Atthesametimeitalsolaunchedacampaignwith10thousandfreeorders.Meanwhile,Didi-Dache’smajorcompetitorKuaidi-Dache(Kuaidi)decidedtorewardthetaxidriver15yuanandpassenger10yuaniftheyaccept/paythetaxifeesthroughAlipay.

  DidiandKuaidarerespectivelysupportedbytheirshareholdersTencetandAlibaba.WeChatandAlipayarealsothetoolsofthetwocompanies(WeChatforTecentandAlipayforAlibaba).

  AseniorexecutiveofKuaidisaidthattheinitiatestartupteamcamebackfromSilicon.AtfirsttheyjustwantedtofollowU.S.carcallingappUbertobuildasmallandconvenienttaxicallingapptosolvethedifficultiesincallingthetaxi.However,aftertheparticipationofAlibaba,thewarof“spendingmoneymassively”beganandeverythingchanged.

  LuJunfromAlibaba’swirelessbusinessdepartmentwasappointedtotakechargeofKuaidiproject.Accordingtohim,itwasnotAlibaba’sinitiationtospendmoneymassively.InsideAlibaba,thiswasoriginallyasmallprojectatthecorner.Noonehadexpectedthatthesituationgotchangedsoquickly.Atthatmoment,DidiannounceditsattachmenttoWeChatandintegratedthecarcallingandpaymentservicestogetheralongwithattractiverewards.

  TheopponenthasshownitstrumpandAlibabadecidednottostaysilent.LuJunsaid:

“They(WeChatandDidi)aretooquick.Wehavetotakeresponsivemeasures.Thisbecomesthelargestprojectinallindustriesweareinvolvedin.”

  OnFebruary10,Didiloweredtherewardforeachdealfrom10yuanto5yuan,whichwasthoughttobetheendofthe“campaignofmassivelyspendingmoney”.However,oneweeklater,Kuaidithrewthestrategyof“rewardingoneyuanhigherthantheopponent”,pushingthebattleintoabottomlesspit.TheresultwasthatDidiincreasedtherewardto12-20yuanperorderwhileKuaidi,aspromised,increasedtherewardto13yuan.  Aretheycrazytodoso?

Whatoneartharetheyplanningandcalculatingbehindthiscrazymoneyspending?

  TheAmbitionofMoneySpending

  Thegenerosityinspreadingthetaxicallingappsisthenewwaytoscrambleforcustomersfortheirpaymenttools.

  ThedatashowsthattheusageofDidiandKuaidiincreaseddramaticsduringthepast.TheaforementionedseniorexecutiveofKuaidisaidthattherewereonlyaround1,000ordersgiventhroughKuaidieveryday.ButbyMarch4,theaveragedailynumberofordersinChinareached6million,aquarterofwhichwerepaidthroughAlipay.Inaddition,thedailynumberofordersforDidialsowitnessedimpressiveincreaseaswell?

fromJanuary10toFebruary9,thenumberofdealshit1.83millioneachday,700thousandofwhichwerepaidviaWeChat.

  “Somepeopleevencalledataxijusttothemarkettobuysomefood,”Mr.Huang,ataxidriver,saidemotionally.“Thisisreallyahugespendingofmoney.Themoneyrewardedislargerthantheamountspent.”

  ItisestimatedthatKuaidiandDidispentasmuchas3billionyuanonrewardsandspreadingforthiscampaign,whichwasunparalleledintheInternetindustryorevenChina.ButanITexpertsaidthatthisbehaviorwasnotbeyondthenormalbusinesslogisticsandevenpossessedagreatcostperformance.

  HecomparedittothecommoncostofInternetcompaniesspentonattractingthetrafficvolume.Ittakes0.8-2yuantoconvinceausertodownloadanappintotheirsmartphonesortablets,andadditional8-15yuanisneededtohaveauseractivatetheappanduseitfrequently.Thebettertheappis,themorecostlyitisinspreading.Someofthemevencostusers30-60yuan.Inthatway,taxicallingappskeepthe“highquality”,allowingappdeveloperstoavoidunnecessaryexpenditureasmuchaspossible.

  “Thismethodismoreeconomicalcomparedwiththetraditionalmethodofbuyingthetrafficvolumeandcangetbetterdata,”saidtheanalyst.

  Moreimportantly,thebattleisfollowedbytheoverallstartoftheO2Ocontention,asthecompetitionspreadfromofflinetoonline.

  OnFebruary28,MaYun,boardchairmanofAlibaba,saidinanemailtoAlibaba’semployeesthatitwastimetomovetothedataageaimingatboostingtheproductivity.“Theoveralldistributionfromthecloudtotheterminals,thestrategicfocusoncloud(cloudcomputingandbigdata),drivingthecloudwithwirelessterminalsandcoloringtheterminalswithcloudwillbethekeytothemobileInternetinthefuture.  Atlast,MaYunusedaterminacardgame?

“Alibabaallinecommerce”,meaningthathiscompanyisgoingtobetthelastcoininthatfield.

  Attheotherendofthegamblingtable,Tecentissittingwithcertaineasiness.Inthefirstfewmonthsof2014,TecentalmostgrabbedallthespotlightinChina’sInternetindustry.ItstartedtheRedBagcampaignatthebeginningoftheYearofHorse,inwhichTecentgotmillionsofuserstoattachtheirbankingcardstoWeChatthroughsending100yuantoeachuserasthegift.MaYuncomparedthistothe“AttackonthePearlHarbor”.Nowadays,Tecenthasthefunctionsofpayment,taxcalling,restaurantreviewandothersinitsWeChat,whichhasbeenupgradedfromacommunicationtooltoacompletemarketingtoolcoveringeveryfieldofpeople’slife.ItisalsoreportedthatWeChatisnowfocusedonthePOSsystemfortheofflinedealers,whichmightitslastweaponfortheO2Obattle.

  Theyearof2014mightbecalledthe“YearofO2O”asTecentandAlibabaaresparingnoeffortsincontendingforonlineandofflinebusinesses.

  InthemetrostationofShanghai,thelogosofWeChatandAlipayevenappearedonthesamevendor.The“hybrid”marksandtheinstructionstousethemcovertheentireexteriorbodyofthevendor.Visitorscominghereareusuallyconfusedatfirst.Theyjuststandinfrontofthemachinewiththeirsmartphonesinthehandbutknowingnothingaboutwhattodo.

  AfterturningNovember11andDecember12into“shoppingfestivals”,Alibabahasbecomethemostcapablecompanyof“producingholidays”inChina.TheInternationalWomen’sDayonMarch8wasshiftedintotheLivingDayforGirlsinitscalendar.Watchingamoviewith3.8yuan,havingadinnerwith3.8yuan…thesecharmingsalespromotionalcampaignsattractedenoughusers.TheylockedthescreensofsmartphoneslightwiththewebpageofTaobao,hopingtofindthediscountedproductstheylike,andthenpaidforwhattheybuythroughthemobileAlipay.SuchalivingmethodispenetratingintotheeverydaylifeofChinesepeople.

  The16thfloorofAlipay’sheadquarterbuildinghasa15-meterlonghugescreeninstalledontothewalloppositetheelevators.Thedatashownonthescreenreportsthedealsindifferentprovinces,whichisupdatedonaminutebasis.Thefirstlineofthedatarightlytellsthenumberofuserspaidthroughtheirmobilephones.

  Alipay’sdreamof“eliminatingthecash”seemsclosetobeingrealized.Fromgoingoutbytaxi,havingdinnerintherestaurant,shoppinginsuper-markets,tocheckinginhotelscanbefinishedthroughthemobileInternet.AllPR,marketingandofflineexpansionstaffofAlibabaarenowusedtoaddingthat“IalmosttakenocasheswhenIgoout”infrontofthemedia.  ButAlibabaisnotthesoledreamer,Tecent,withitsWeChat,alsohasthesamedream.

  Intheprocessof“eliminatingthecash”,theconsumerdatagainedfromthemobileterminalsisgoingtoplayamoreimportantroleinthefuture.

  YintaiDepartmentStorejustfoundthenewcontinentintheuserdata.Theyfoundthat90%ofitsmillionsofusershavebeenregisteredinTaobao.Throughtheanalysis,thesepeople’sconsumptionhabitsandconsumerbehaviorsareeasytobegained.Onlineretailersandofflinevendorsarenolongerthe“archenemies”toeachother.Thecooperationextendstocatering,retailingandentertainmentandincreasesthepossibilityofthemoreaccuratetargetingservice.

  Forexample,whenaconsumerentersashoppingmallwithWiFi,theoperatorsimmediatelyknowwhohe/sheisandsendselectedrecommendationlistforhim/her.“Theapplicationofbigdatahassuchvastscenesandmethodsandstillleaveagreatspaceforimagination,”saidYiFangattheO2OdepartmentofAlibaba.

  InthefirstyearofO2Oage,theblueprintisjustunfolded.

  ScramblingfortheAccess

  Theunfoldingoftheblueprintalsostartedwithanonslaught,whichisstillinitiatedbyTecent.

  Atthebeginningof2014,Alibabacouldeasilysensethefuriousattackatitsstronghold:

WeChatwieldedtheweaponof“RedBag”andrelentlesslyattackedthefieldofmobilepayment.

  AccordingtothedatafromTecent’sPRdepartment,fromtheNewYearEvetotheeighthdayofthefirstlunarmonthofYearofHorse,over8millionusersjoinedintheeventof“takingRedBags”.Theytogetherclaimed40millionRedBags,or4-5perperson.SincethemoneycontainedinthesebagscouldonlydepositedintotheWeChataccountswithboundbankingcards,TecenteasilygotmillionsofbankcardsattachedtoWeChatwithineightdays.Undoubtedly,TecentgotthejobthattookAlibabaseveralyearsdoneinaweekwithextremelylowcost.

  ThismoveforcedtheseniorexecutivesofAlibabatoendtheirholidayinadvanceandreturntotheofficetodiscussaboutthestrategies.

  “WeCha

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