春季成人学位英语模拟试题二.docx
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春季成人学位英语模拟试题二
北京地区成人本科学士学位英语统一考试模拟题二
PartIReadingComprehension(30%)
Directions:
Therearethreepassagesinthispart.Eachpassageisfollowedbysomequestionsorunfinishedstatements.ForeachofthemtherearefourchoicesmarkedA,B,CandD.YoushoulddecideonthebestchoiceandblackenthecorrespondingletterontheAnswerSheet.
Passage1
Questions1to5arebasedonthefollowingpassage:
Ayearaftergraduation,Iwasofferedapositionteachingawritingclass.TeachingwasaprofessionIhadneverseriouslyconsidered,thoughseveralofmystorieshadbeenpublished.Iacceptedthejobwithouthesitation,asitwouldallowmetowearatieandgobythenameofMr.Davis.Myfatherwentbythesamename,andIlikedtoimaginepeoplegettingthetwoofusconfused.“Waitaminute<”someonemightsay,“areyoutalkingaboutMr.Davistheretiredman,orMr.Davistherespectablescholar?
”
Thepositionwasofferedatthelastminute,andIwasgiventwoweekstoprepare,aperiodIspentsearchingforbriefcase(公文包)andstandingbeforemyfull-lengthmirror,repeatingthewords,“Hello,class.I’mMr.Davis.”SometimesIwouldgivemyselfanaggressivevoice.SometimesIwouldsoundexperienced.Butwhenthedayeventuallycame,mynerveskickedinandthetrueMr.Daviswasthere.Isoundednotlikeathoughtfulprofessor,butrathera12-year-oldboy.
Iarrivedintheclassroomwithpapercardsdesignedintheshapeofmapleleaves.Ihadcutthemmyselfoutoforangeconstructionpaper.Isawninestudentsalongalongtable.Ihandedoutthecards,andthestudentswrotedowntheirnamesandfastenedthemtotheirbreastpocketsasIrequired.
“Allrightthen,”Isaid.“Okey,herewego.”ThenIopenedmybriefcaseandrealizedthatIhadneverthoughtbeyondthismoment.Ihadbeenthinkingthatthestudentswouldbethefirsttotalk,offeringtheirthoughtsandopinionsontheeventsoftheday.IhadimaginedthatIwouldsitattheedgeofthedesk,overlookingaforestsofhands.Everystudentwouldyell.“Calmdown,you’llallgetyourturn.Oneatatime,oneatatime!
”
Aterriblesilenceruledtheroom,andseeingnootheropinions,Iinspectedthestudentstopullouttheirnotebooksandwriteabriefessayrelatedtothethemeofdeepdisappointment.
1.Theauthortookthejobtoteachwritingbecause______.
A.hewantedtobeexpected
B.hehadwrittensomestoried
C.hewantedtopleasehisfather
D.hehaddreamedofbeingateacher
2.WhatcanwelearnabouttheauthorfromParagraph2?
A.Hewouldbeaggressiveinhisfirstclass.
B.Hewaswell-preparedforhisfirstclass.
C.Hegotnervousuponthearrivalofhisfirstclass.
D.Hewaitedlongforthearrivalofhisfirstclass.
3.Beforehestartedhisclass,theauthoraskedthestudentsto______.
A.writedowntheirsuggestionsonthepapercards
B.cutmapleleavesoutoftheconstructionpaper
C.cutsomecardsoutoftheconstructionpaper
D.writedowntheirnamesonthepapercards
4.Whatdidthestudentsdowhentheauthorstartedhisclass?
A.Theybegantotalk.
B.Theystayedsilent.
C.Theyraisedtheirhands.
D.Theyshoutedtobeheard.
5.Theauthorchosethecompositiontopicprobablybecause______.
A.hegotdisappointedwithhisfirstclass
B.hehadpreparedthetopicbeforeclass
C.hewantedtocalmdownthestudents
D.hethoughtitwasaneasytopic
Passage2
Questions6to10arebasedonthefollowingpassage:
OneeveninginFebruary2007,astudentnamedPaulaCeelybroughthercartoastoponaremoteroadinWales.Shegotouttoopenametalgatethatblockedherpath.That’swhensheheardthewhistlesoundedbythedriverofatrain.HerRenaultCliowasparkedacrossarailwayline.Secondslater,shewatchedthetraindraghercaralmostakilometredowntherailwaytracks.
Ceely’snearmissmadethenewsbecausesheblameditonheGPS(导航仪).Shehadneverdriventheroutebefore.Itwasdarkandrainingheavily.CeelywasrelyingonherGPS,butitmadenomentionofthecrossing.“Iputmycompletetrustinthedeviceanditledmerightintothepathofaspeedingtrain,”shetoldtheBBC.
Whoistoblamehere?
RickStevenson,whotellsCeely’sstoryinhisbookWhenMachinesFailUs,pointsthefingeratthelimitationsoftechnology.Weputourfaithindigitaldevices,hesays,butourdigitalhelpersaretoooftennotuptothejob.Theyarefilledwithsmallproblems.Andit’snotjustGPSdevices:
Stevensontakesusonatourofdigitaldisastersinvolvingeverythingfrommobilephonestowirelesskeyboards.
Theproblemwithhisargumentinthebookisthatit’snotclearwhyheonlyfocusesondigitaltechnology,whiletheremaybeanumberofotherpossiblecauses.Amap-makermighthaveleftthecrossingoffapapermap.MaybeweshouldblameCeelyfornotpayingattention.Perhapstherailwayauthoritiesareatfaultforpoorsingallingsystem.OrmaybesomeonehasstudiedtherelativedangersandworkedoutthattherereallyissomethingspecificwrongwiththeGPSequipment.ButStevensondoesn’tsay.
It’saproblemthatrunsthroughthebook.Inasectiononcars,Stevensongivesanaccountoftheadvancedtechniquesthatcriminalsusetodefeatcomputer-basedlockingsystemsforcars.Heofferstwoindependentsetsoffiguresoncartheft;bothshowasmallriseinsomepartsofthecountry.Hesaysthatonceagainnotallnewlockshaveprovedreliable.Perhaps,butmaybeit’salsoduetotheshortageofpolicemenonthestreets.Orchangingsocialcircumstances.Orsomecombinationofthesefactors.
Thegamebetweenhumansandtheirsmartdevicesisamusingandcomplex.Itisshapedbyeconomicsandpsychologyandthecultureswelivein.Somewhereinthemixofthoseforcestheremaybeawayforawiseruseoftechnology.
Ifthereissuchaway,itshouldinvolvemorethanjustanawarenessoftheshortcomingsofourmachines.Afterall,wehavelivedwiththemforthousandsofyears.Theyhaveprobablybeenfoolingusforjustaslong.
6.WhatdidPaulaCeelythinkwasthecauseofheraccident?
A.Shewasnotfamiliarwiththeroad.
B.Itwasdarkandrainingheavilythen.
C.Therailwayworkersfailedtogivethesignal.
D.HerGPSdevicedidn’ttellheraboutthecrossing.
7.Thephrase“nearmiss”(Paragraph2)canbestbereplacedby______.
A.closehitB.heavylossC.narrowescapeD.bigmistake
8.WhichofthefollowingwouldRickStevensonmostprobablyagreewith?
A.Moderntechnologyiswhatwecan’tlivewithout.
B.Digitaltechnologyoftenfallsshortofourexpectation.
C.Digitaldevicesaremorereliablethantheyusedtobe.
D.GPSerrorisnottheonlycauseforCeely’saccident.
9.Inthewriter’sopinion,Stevenson’sargumentis_______.
A.one-sidedB.reasonableC.puzzlingD.well-based
10.Whatistherealconcernofthewriterofthisarticle?
A.Themajorcausesoftrafficaccidentsandcarthefts.
B.Therelationshipbetweenhumanandtechnology.
C.Theshortcomingsofdigitaldevicesweuse.
D.Thehumanunawarenessoftechnicalproblems.
第三答案Passage3
Questions11to15arebasedonthefollowingpassage:
Inthemoreandmorecompetitiveserviceindustry,itisnolongerenoughtopromisecustomersatisfaction.Today,customer“delight”iswhatcompaniesaretryingtoachieveinordertokeepandincreasemarketshare.
Itisacceptedinthemarketingindustry,andconfirmedbyanumberofresearchers,thatcustomersreceivinggoodservicewillpromotebusinessbytellingupto12otherpeople;thosetreatedbadlytelltalesofwoetoupto20people.Interestingly,80percentofpeoplewhofeeltheircomplaintsarehandledfairlywillstayloyal.
NewchallengesforcustomercarehavecomewhenpeoplecanobtaingoodsandservicesthroughtelephonecallcentersandtheInternet.Forexample,manycompaniesnowhavetoinvest(投资)alotofmoneyininformationtechnologyandstafftraininginordertocopewiththe“phonerage”----causedbydelaysinansweringcalls,beingcutoffinmid-conversationorleftwaitingforlongperiods.
“Manypeopledonotliketalkingtomachines,”saysDr,Storey,SeniorLecturerinMarketingatCityUniversityBusinessSchool.“Banks,forexample,encouragestaffatcallcenterstousecustomerdatatoestablishinstantandgoodrelationshipwiththen.Theaimistomakethecustomerfeeltheyknowyouandthatyoucantrustthem–thesortofcomfortablefeelingspeoplehaveduringface-to-facechatswiththeirlocalbranchmanager.”
Recommendedwaysofcreatingcustomerdelightinclude:
under-promisingandover-delivering(sayingthatarepairwillbecarriedoutwithinfivehours,butgettingitdonewithintwo)replacingafaultyproductimmediately;throwinginagiftvoucher(购物礼券)asanunexpected“thankyou”toregularcustomers;andalwaysreturningcalls,evenwhentheyarecomplaints.
Aimingforcustomerdelightisallverywell,butifservicesdonotreachthehighlevelpromised,disappointmentorworsewillbetheresult.Thiscanbeeasedbyofferinganapologyandanexplanationofwhytheservicedidnotmeetusualstandardswithempathy(forexample,“Iknowhowyoumustfeel”),andpossiblesolutions(replacement,compensationorwhateverfairnesssuggestsbestmeetsthecase).
Airlinesfacesomeofthetoughestchallengesovercustomercare.Fiercecompetitionhasconvincedthematthatdelightingpassengersisanimportantmarketingtool,whilethereisgreatpotentialforcustomerangeroverdelayscausedbyweather,unclaimedluggageandtechnicalproblems.
ForBritishAirwaysstaff,awinningtelephonestyleisconsideredvitalinhandlingthelargevolumeofcallsaboutbookingsandflighttimes.Theyaretrainedtoanswerquickly,withtheirnames,jobtitlean