Business Enlish Useful Sentences外贸常用句型.docx

Business Enlish Useful Sentences外贸常用句型.docx

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BusinessEnlishUsefulSentences外贸常用句型

Fromtheemail

DearPinky:

I’mstillcollectingthecompensationpaymentsforHRGthisyear.

However,welosttheinformationbeforeJunesinceweallcannotfindtheinfosofar…

DoyouhaveanyideaaboutthepaymentbeforeJune?

Ifyouhavetheclues,couldyoupassthemtome?

AsIcan’tfindanycluesevenifIsearchSean’scomputerdata…

Iwilldefinitelykeepsearchingforthemaswell.

Also,wearestillwaitingStephanietoprovideusfinal“vendorcompensation”forArgosfromJunetoAugust.

Therefore,thissheetisgoingtoberevisedonceIhavemoreinformation.

And,Iwillseparateintodifferentsheets（basedonsignificantitems;suchasAQL,PLI,andsoon…）lateron.

Dear;

Wewillsupport4CFinnewcolorsifthetotalnewlinesselected15orabovelines.（theproportionisabt25%ofthetotalselectedlines）

Hopefullyitwouldbethebestsolutionforbothsides..

Normallywewillneed4-6weekforsampling.ItwillbeverytightforCIMAtoprepareallsamplesbeforeXmastime,ifreceivedthelistby28/Nov.

Butanywaywewilltrytopushandadviseyouthedetailsoncegetyourselectedlist..asthesampleleadtimewillbedifferentbaseonproducttypeandmaterials.

Sowaitforyourlisttoworkandtocheckaccordingly!

DearStanley;

a）    AsperyourphoneconversationwithPinkythismorning,bothmercurytable&floorlampsamplesapprovedbyUK.

Soweadvisedourftytoproceedallmaterialsalready.Plsnoted. 

b）    Nowonlymodel:

3326475CHADVALLEYcreativefriendsshadewithimprovedcolortobechecked..

Iwillsendyouthephotosofrevisedsampleforconfirmationlater.Plsnoted. 

Hereattachedtherevisedartworksoftwoshadesforyourchecking.

PlskindlysendustheAIfileofthattwologosasap.

c）    3166116addonthemetalcap,updatepriceisUS$15.70/pc.

Forallothersconfirmed,wewillkeepthesameassamplesent&Mocha&CreamtwotiershadesasperUKcomment 

forourmassproduction.

d）    Productnamesforartwork-plskindlypushandsendusasap,espfortheshadeswhichLRDon17/Nov,weneedthemurgentlyforfinalizingtheartworksbefore15/Oct.Soplskindlysendusbefore10/Oct,Tks!

e）    3145467&2974866&3041774&3232253–justcheckedandwecanbringtheLRDdatefrom30/Novto26/Nov;

2965583&3230853&3166116–justcheckedandwecanbringtheLRDdatefrom30/Novto29/Nov; 

*Plskindlyacceptitasitisreallythebestwecanarrangeunderthecurrentsituation.

PlskindlyunderstandandissuetheofficialPOSbaseonthistoavoidanyfurtherlateschedule.Tks!

DearStanley,

plsseethecommentsasbelow:

1.CAT#2393485duckegg:

Wetriedchangingcurrent140pcsto180PCS/frameshipper,butit’soverloaded.Andalsowetried120PCS/frameshipperwhichwillwastetoomuchspace,wedon’tsuggest.

NowwewillacceptMOQto280pcs（2frameshippers）toclosethiscase,asit’sourmistakewhichwehavetopayforhighercostifUkreallyplace280pcseachtimeinthefuture. 

2.CAT#2272771creamcolor

Samecaseasabove,itis140pcsperframeshipper.Welisted366pcsasMOQwhichisalsonotcorrect.Wecheckedyourcatestimatedq’tyis4800pcs,andthuswethink420PCS（9%）wouldfitthetargetMOQ.SoplskindlyhelpandacceptMOQ420PCStocoversomelossattheduckeggcolor.Reallythanksforyourkindlyhelpandplskindlyupdatethesystemonthisitem.

3.CAT#2748731

ThecurrentMOQ320PCSisnotrightbaseon68pcsperframeshipper. Thus,plskindlyupdateitto272pcsinthesystemtoavoidanyorderproblemslateron.

WeapologizefortheinconsistentMOQssentinthepast,wewilldoublecheckalltheinformationandavoidsuchissuesinthefuture. Tksagainforyourkindpatienceonthiscase!

1.Cat83newline-colorvariation/plskindlyaccept/06.11.2014

Weneedyourkindlyhelponthiscase..

CurrentlywearedoingtheinternalcheckingonCat83newlinesproductionandfoundsomeshadeswithcolorvariation,whichwehopeitcouldbeaccepted.

Wealwaystrythebesttokeepthecolorconsistently,howevertherewillbeslightlycolorvariationiffabricsnotproducedatthesametime. 

Hopeyouwouldunderstandandacceptittokeepthescheduleontime,thankyouverymuch.

1.Sorrythatwearenotabletoacceptcanceltheseordersduetosomematerialsareready,butwecanacceptthedeliverydeferralof1month,hopefullyyoucanunderstandandaccept.

2.DearStephanie,

WewellunderstandthepointintheC.O.P.,howeverinordertonotdelaytheshipment,thematerialhavebeenproceededoncewereceivedtheorder.

Wejustcheckedthatwereceivedtheorderson01August,nowthesituationis:

alltherawmaterialsforthelampshavebeenproducedoutandwaitedforpainting,somematerialsnotreadytillnowbutwehaveorderedtosupplierswithcashdepositwhicharenotabletocancel.

Thuswereallyneedyourunderstandtomaintaintheorders,otherwisewemaygetbiglossonthematerialandloseourreputationtomaterialsuppliers.

Howeverasasupport,wecanacceptthedeliverydeferralofalongertime,sopleasekindlycheckwithUKwhenthegoodswillbeneededagainsothatwecanarrangeaccordingly.

1.DearStephanie,

Asexplainedbefore,forArgosC82newlines,duetoartworkconfirmedtoolate,andthesoonestshipdateis2-June.Attachedemailfyi!

Andwedidshipbeloworderin1-June,wouldyouplswaivethepenaltyofbeloworders?

2.Compensation

1）HiMickey,

Irequestedyourpartytocreatetheartworkon24Marandfinallywecouldonlyreceivetheartworkson15Apr.TheLTwas3weeks.Ifyousendmetheartworks2weeksinadvance,youcandefinitelymeetthedate.Thereforeitishardtowaivethecompensation. 

2） HiStanley

Pleaseunderstandthoughthe1startworkguidelineissenttousearlierhoweverweonlyreceivedthemostupdatedguidelineon08April.FurthermorethereismuchchangeonspecificationfromyourQAdepartmentinApril.Youcanfindattachedemailforyourreference.

Theactualsituationis,wecreated/amendedtheartworkswithoutdelayafteralldetailswereconfirmed.

 Pleasekindlydoublecheckandcomment,thanks!

3）HiSean,

Forfirsttwoemails,theyareminorchanges.Itwoulddefinitelynotdelayyourschedule.

Forthelastemail,changingcatno.wouldnotaffectanynewlines.

Sopleaseshoulderuptheresponsibilityonlateship. 

4）HiStanley

Pleasekindlyfindenclosedmoredetailstoprovethatwedon’thavetheresponsibilityonlateartworksubmission/confirmation.

Yousentthe1startworkguidelineinFeb.andfurtherartworkinformationon24March.

On7&8April,someupdateonguidelineandtechnicals werereceivedfromCarmenandEddyside.

On10April,Itwasconfirmedbrownbox+maroonprintforHOHproductswhichmeanswecandonothingbefore10April.

On11Aprilwesent1startwork910/2655foryourreviewfirstly,andthenpassedalltheartworkson15April,whichmeanswedidn’tdelaythecreationofartworks. 

After15April,someamendmentswererequestedfromUKbutwedidrevisetheartworkswithin1-2workingdays.DuringthisperiodwepushedUKtoapprovetheartworksmanytimesanddidremindyouthattheshipdatewouldbepostponedto02Juneduetothelateartworkapproval. 

Till09May,alltheartworkswereapproved.

Pleasekindlydoublecheckattachedemailsanddon’tcountthedelaytoourside.

Thanks!

5）HiSean,

 Youarerightthattheguidelinewasfinalizedon10Apr.However,theyaresomeminorchanges.Howcanyousayyoucannotdoanythingbefore10Apr?

Thereforewedoubtthatduring24Marto11Apr,whathavefactorydone?

6）HiStanley

Sinceonlyon10Aprilitwasconfirmedbrownbox+maroonprintforHOHproducts,sowereallycan’tdoanythingbefore10April.Itwasnotaminorchangebutcriticalfactorforartworkdesign.

Mypointis,wesenttheartworkson15AprilandUKapprovedallon09May,itobviouslytookalongtimeontheapproval.

Pleasekindlynoteournormaltimelineonartworksasbelow:

2-3weekstocreateartworksafterguidelineorselectionisfinalized.

4-5weeksisrequiredforprintingafterartworkisconfirmed.

Pleasekindlyunderstandandwaivethecompensation.

3.Dear,

Sorryforthelatereply!

Wedohavethedifficultiesforproducingtheitemswithelectroplatingfinishes,whileweareworkinghardtoimprovethesituation.

JusthopeUKcouldunderstandandgiveCIMAslightlylongerproductiontimeonthoselineswithdifficulties. 

Plskindlyfindourrepliestoyourpointslisted:

•  Thecurrentsituationofelectroplatingfactoryyouarefacing：

TherealisticsituationismanygoodplatingfactoriesinCantonarea,whichhastheenvironmentalprotectionlicense,arenowoverloaded.

ThissituationisgettingworseespeciallythisyearwhenmanyplatingfactoriesinShunde/Foshanareascloseddown.

• TherealisticLTofelectroplatingitems/ BreakdownofLT：

Itdependsonvolume,colorandcomplexityoftheitem.IftheitemissmallandthecolorisstandardplatingcolorlikeChrome,thennormallyittakesaround7-10daysfortheprocesstocomplete. Ifitisveryspecialcolorlikecopper,blackchromeetcitwilltakeextrafewdaysmoreasthefactorywillwaitforallotherproducts/partsplatingsamecoloratthesametime. 

ThementionedLTnotincludereworking,assomecolorlikecopperandblackchromewithveryhighdefectrate,itwilltaketheprocessagainifcolornotrightinthefirsttime. Morethantheplatingprocess,LTwilltakelongerifwedon'tgiveenoughordertotheplatingsupplier.Theywillalwaysservefasterforthosecustomerswithlongtermbusinessandalsof