商务英语部分答案.docx

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商务英语部分答案.docx

商务英语部分答案

QuizforUnit1

You’dbetterfinishyourself-introductionwithin_________.

A.3to5minutes

B.7to10minutes

C.5to7minutes 

D.1to2minutes 

A

2.Whatarethebasicelementsinaresume?

A.one’spersonalinformation,educationalbackground,relevantskillsandqualifications

B.one’spersonalinformation,educationalbackground,jobintention,relevantskillsandqualifications,relevantexperiences,achievementsandrewardsandsoon

C.one’sname,age,gender,telephone

D.one’srelevantskillsandqualifications,relevantexperiences,relevantachievementsandrewardsandsoon

B

3.WhichofthefollowingshouldNOTbehighlightedinyourself-introduction?

A.yourpersonalachievements

B.yourhobbies

C.yourabilities

D.yourrelevantexperiences

B

4.Inthemodeof“STAR”,theletter“S”standsfor________.

A.Success

B.Situation

C.Study

D.Standard

B

5.Whenyouareasked“whydoyouapplyforthispost?

”inthejobinterview,theinterviewerisactuallyaskingabout________.

A.yourself-awareness

B.yourcareerplanning

C.youranti-stressability

D.yourteamspirit

B

6.Whichofthefollowingshouldyoudointhejobinterview?

A.Weshouldtrytobefriendlyenoughtoasktheinterviewersomepersonalquestions.

B.Weshouldwearheavymake-uptomakeourselvesevenmoreattractive.

C.Weshouldgotogetherwithourparentsorourfriendstohelpourselvescalmdown.

D.Weshouldknowaboutthecompanyorpostappliedasmuchaspossible.

D

7.Howtodescribeourrelevantskills,qualifications,experiences,achievementsandrewardsintheresume?

A.Trytousesomespecificstatisticstosupport

B.Trytodescribethemindetail

C.Trytouseasmanywordsaspossible

D.Trytousesomeemptywordstosupport

A

8.Inthemodeof“STAR”,theletter“A”standsfor________.

A.Abilities

B.Actions

C.Achievements

D.Activities

B

9.WhichofthefollowingisNOTafrequently-askedquestioninthejobinterview?

A.Whatareyourhobbies?

B.Howdoesyourbossevaluateyou?

C.Whydoyouapplyforthispost?

D.Wouldyoupleasetalkaboutyourstrengthsandweaknesses?

A

10.Whenmakingaresume,youcanputyourjobintention_________.

A.attheendofaresume

B.atthebeginningofaresume

C.anywhereintheresume

D.inthemiddleofaresume

D

 

QuizforUnit2

1.Iftheownershipofthecompaniesisnotopentothepublic,wecallthem_______. 

A.publiclyheldcompanies 

B.multinationalcompanies

C.closelyheldcompanies  

D.privatecompany 

C

2.Whichofthefollowingstatementsisnottheadvantageofworkingforastate-owned

company?

 

A.ismoredecent,andwouldhaveabettercareer

B..hasanedgeintermsofstability,management,andcareerprospects

C.ismucheasiertogetajob

D. competitionissofiercethatit’sdifficulttostandout

C

3.Whichofthefollowingcompetenciesarenotincludedinthe“4Cs”ofcorecompetencies?

 

A.criticalthinkingcompetence

B.communicativecompetence

C.creativecompetence

D.culturalcompetence

B

4. Thefunctionsofpersonneldepartmentmayexclude_______.

A. trainsnewstaff

B. hiresnewemployees

C. looksfornewcustomers

D. looksafterthewelfareoftheemployees

C

5.WhichofthefollowingstatementisnotcorrectforaCEOofapubliclyheldcompany?

A. istheauthorityofthecompany

B.isresponsiblefortheboardofdirectors

C.isthehighest-rankingexecutiveinacompany

D.isinchargeoftheentiremanagementorganizationwithinacompany

A

6.Whichofthefollowingstatementisnotcorrectforapubliclyheldcompany?

 

A.ACEOleadstheboardofdirectors.

B.Theshareholders’meetingistheauthorityofthecompany.

C.Itmaysetupaboardofsupervisors,whichshallbecomposedofatleast3persons.

D.Itmaysetupaboardofdirectors,whichshallbecomposedof5-19persons.

A

7.Whichofthefollowingstatementisnotcorrectforacompanystructure?

 

A.Thesecondlevelisthemiddlemanagersfortheorganizationandtheyareallroughly

equalinpower.

B.Acompanystructurechartwillshowthejobs,listedbyjobtitle,thereporting

structure,andcompanymanagement.

C.Thedepartmentsareverticalundertheirdepartmenthead,buthorizontalwithother

divisionsinthecompany.

D.Thethirdlevelofacompanystructurechartisthetopmanagementfortheorganization.

D

8.Somecompaniesare‘not-for-profit’whichprovidemuchrequiredservicestothoseinneed,

andderivefromthefollowingorganizationsexcept  _______.

A.Fortune500

B.health-care,orsocialservice

C.educational,orenvironmentalsector

D.charities

A

9.Thefollowingstatementsareusuallyrelatedtolanguagecompetenceexcept_______.

A.  speaksandwritesclearlyandeffectively

B.asksquestionstoclarify,andexhibitsinterestinhavingtwo-waycommunication

C.makesbetterdecisionsandjudgmentsincomplexsituations

D.listenstoothers,correctlyinterpretsmessagesfromothersandrespondsappropriately

C

10.Thefollowingsareresponsibilitiesofasalemanagerexcept_______.

A.isresponsiblefortheboardofdirectors

B.researchessalesstatistics

C.overseesallmarketing,advertisingandpromotionalactivities

D.evaluatescustomerresearch,marketconditions,competitordata

A

QuizforUnit3

1.Abusinesscallshouldbemade____________.

A.duringtheresttime            

B.duringtheworkinghours

C.duringthedinnertime

D.A.duringtheholidays               

B

2.Weshouldnotsay“________”whenweanswerthephone.

A.Whereareyoucallingfrom?

B.Whoareyou?

        

C.Whoisspeaking,please?

     

D..Who'sthat?

B

3.Iftheoneyouwantisnotavailableonthephone,youcantakeamessagebyleavingsome

basicinformationexcept________.

A.thecompanyyoucall

B.thepurposeofthecall  

C.thecompanyyouarefrom

D.thename  

A

4.Ifthereissomethingwrongwiththephoneortelephonelinewhenyoumakeacall,youcan

usethefollowingexpressionsexcept_____.   

A.Thephoneisinorder.

B.I'vetriedtogetthroughseveraltimesbutit'salwaysengaged.

C.Shehaschangedhertelephonenumber

D.Sorry,wewerecutoff.

A

5.Ifyouaskforsomeoneduringabusinesscall,youcanusethefollowingexpressionsexcept

_______.

A. Hello,isJackintheoffice?

B.PleaseconnectmewiththeExportDepartment.

C. CouldIspeaktosomeoneintheSalesDepartment,please?

D. Issomebodyin?

D

6.Whenintroducingyourself,youshouldnotsay:

“__________.”

A.Hello,thisisPaulSmithfromSparkleInternational.

B..Iam....

C.ThisisKen.

D.Kenspeaking.

B

7.

Atthebeginningofabusinesscall,youshouldintroduceyourselfby_______.

A.saying“Hello,thisisxxxfromxxxcompanyspeaking.”

B.saying“Hello,Iamxxxfromxxxcompanyspeaking.”

C.Justspeakingoutyourname.

D.waitingtobeasked.

A

8.Duringthebusinesscall,ifyouarenotsosureabouttheinformation,youcansaythe

followingsentencesexcept________

A.“IbelieveIamright.”

B.“I'dlikeyoutorepeatthatnumber,please.”

C.“Couldyouspellthat,please?

D.“Ididn'tcatchyourname.Wouldyoupleasespellit?

A

9.Youcanendabusinesscallbyusingthefollowingexpressionsexcept_______.

A.Ithinkthat'sall,byethen.

B.Sorry,Imustringoffnow.I'vegotacallontheotherline.

C. Thephoneisoutoforder.

D.Ilookforwardtomeetingyou/hearingfromyousoon.

C

10.Whenmakingpreparationsforabusinesscall,whichofthefollowingisnotright?

 

A.Pickupthephoneimmediatelyincasethatyouforget.

B.Makealistofallthepossiblequestionsandanswers.

C.Reviewwrittenmaterialfirst.

D.Beclearaboutwhatinformationyouneed.

A

 

Quizforunit7

1.Agoodproductpresentationcanmotivatethecustomersto_______yourproduct.

A.buy  

B.enjoy

C.appreciate  

D.  remember 

A

2.Aproductpresentationismadetothesalesstafftohelpthem________.

A.attractmoreinvestment

B.advertisethenewproduct 

C.sellmorenewproduct

D.getfamiliarwiththenewproduct  

D

3.AproductpresentationmayincludethefollowinginformationEXCEPT_______.

A.appearance  

B.price  

C.brand   

D.functions

C

4.

Atthebeginningofaproductpresentation,thepresentershouldstatethe_______tohelp

theaudiencegetageneralidealofthepresentation.

A.summary  

B.objective  

C.outline  

D.features

C

5.Beforeaproductpresentation,thepresentershouldhaveaclearideaaboutthe_______of

thepresentation.

A.objective

B.audience   

C.structure   

D.effect  

A

6.Understandingthecustomers’_______isimportanttoasuccessfulproductpresentation.

A.psychology   

B.advice   

C.age

D.needs  

D

7.Howtokeepaproductpresentationshort?

A.Cutout30%afterpreparation

B.Avoidrepetition

C.Don’tuseexamples

D.Cancelthecentralidea

A

8.Whatshouldbeavoidedwhengivingaproductpresentation?

A.Slides

B.Technicalterms   

C.Smile  

D.Repetition  

B

9.WhichofthefollowingisNOTthewaytokeepapresentation“real”?

A.Explainhowimportantthetopicis

B.Relatingthetopictotheaudience

C.Usinganecdotesorstories  

D.Lookingattheaudience

D

10.Whichcanhelptoattracttheaudience’sattentionwhengivingaproductpresentation?

A.Usingrepetition

B.Keepingthepresentationshort

C.Usingpicturesandvisualaids

D.Connectingtheaudiencewiththetopic

C

 

Quizforunit8

1.Whichofthefollowingstatementrelatedtothethreeelementsinabalancesheetisnot

true?

  

A. Liabilitiesrefertotheamountsowedtolendersandothercreditors

B.Liabilities=Assets+Owners’equity

C.Assetsrefertotheresourcescontrolledbythefirm

D.Owner’sequityreferstotheresid

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