商务英语部分答案.docx
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商务英语部分答案
QuizforUnit1
You’dbetterfinishyourself-introductionwithin_________.
A.3to5minutes
B.7to10minutes
C.5to7minutes
D.1to2minutes
A
2.Whatarethebasicelementsinaresume?
A.one’spersonalinformation,educationalbackground,relevantskillsandqualifications
B.one’spersonalinformation,educationalbackground,jobintention,relevantskillsandqualifications,relevantexperiences,achievementsandrewardsandsoon
C.one’sname,age,gender,telephone
D.one’srelevantskillsandqualifications,relevantexperiences,relevantachievementsandrewardsandsoon
B
3.WhichofthefollowingshouldNOTbehighlightedinyourself-introduction?
A.yourpersonalachievements
B.yourhobbies
C.yourabilities
D.yourrelevantexperiences
B
4.Inthemodeof“STAR”,theletter“S”standsfor________.
A.Success
B.Situation
C.Study
D.Standard
B
5.Whenyouareasked“whydoyouapplyforthispost?
”inthejobinterview,theinterviewerisactuallyaskingabout________.
A.yourself-awareness
B.yourcareerplanning
C.youranti-stressability
D.yourteamspirit
B
6.Whichofthefollowingshouldyoudointhejobinterview?
A.Weshouldtrytobefriendlyenoughtoasktheinterviewersomepersonalquestions.
B.Weshouldwearheavymake-uptomakeourselvesevenmoreattractive.
C.Weshouldgotogetherwithourparentsorourfriendstohelpourselvescalmdown.
D.Weshouldknowaboutthecompanyorpostappliedasmuchaspossible.
D
7.Howtodescribeourrelevantskills,qualifications,experiences,achievementsandrewardsintheresume?
A.Trytousesomespecificstatisticstosupport
B.Trytodescribethemindetail
C.Trytouseasmanywordsaspossible
D.Trytousesomeemptywordstosupport
A
8.Inthemodeof“STAR”,theletter“A”standsfor________.
A.Abilities
B.Actions
C.Achievements
D.Activities
B
9.WhichofthefollowingisNOTafrequently-askedquestioninthejobinterview?
A.Whatareyourhobbies?
B.Howdoesyourbossevaluateyou?
C.Whydoyouapplyforthispost?
D.Wouldyoupleasetalkaboutyourstrengthsandweaknesses?
A
10.Whenmakingaresume,youcanputyourjobintention_________.
A.attheendofaresume
B.atthebeginningofaresume
C.anywhereintheresume
D.inthemiddleofaresume
D
QuizforUnit2
1.Iftheownershipofthecompaniesisnotopentothepublic,wecallthem_______.
A.publiclyheldcompanies
B.multinationalcompanies
C.closelyheldcompanies
D.privatecompany
C
2.Whichofthefollowingstatementsisnottheadvantageofworkingforastate-owned
company?
A.ismoredecent,andwouldhaveabettercareer
B..hasanedgeintermsofstability,management,andcareerprospects
C.ismucheasiertogetajob
D. competitionissofiercethatit’sdifficulttostandout
C
3.Whichofthefollowingcompetenciesarenotincludedinthe“4Cs”ofcorecompetencies?
A.criticalthinkingcompetence
B.communicativecompetence
C.creativecompetence
D.culturalcompetence
B
4. Thefunctionsofpersonneldepartmentmayexclude_______.
A. trainsnewstaff
B. hiresnewemployees
C. looksfornewcustomers
D. looksafterthewelfareoftheemployees
C
5.WhichofthefollowingstatementisnotcorrectforaCEOofapubliclyheldcompany?
A. istheauthorityofthecompany
B.isresponsiblefortheboardofdirectors
C.isthehighest-rankingexecutiveinacompany
D.isinchargeoftheentiremanagementorganizationwithinacompany
A
6.Whichofthefollowingstatementisnotcorrectforapubliclyheldcompany?
A.ACEOleadstheboardofdirectors.
B.Theshareholders’meetingistheauthorityofthecompany.
C.Itmaysetupaboardofsupervisors,whichshallbecomposedofatleast3persons.
D.Itmaysetupaboardofdirectors,whichshallbecomposedof5-19persons.
A
7.Whichofthefollowingstatementisnotcorrectforacompanystructure?
A.Thesecondlevelisthemiddlemanagersfortheorganizationandtheyareallroughly
equalinpower.
B.Acompanystructurechartwillshowthejobs,listedbyjobtitle,thereporting
structure,andcompanymanagement.
C.Thedepartmentsareverticalundertheirdepartmenthead,buthorizontalwithother
divisionsinthecompany.
D.Thethirdlevelofacompanystructurechartisthetopmanagementfortheorganization.
D
8.Somecompaniesare‘not-for-profit’whichprovidemuchrequiredservicestothoseinneed,
andderivefromthefollowingorganizationsexcept _______.
A.Fortune500
B.health-care,orsocialservice
C.educational,orenvironmentalsector
D.charities
A
9.Thefollowingstatementsareusuallyrelatedtolanguagecompetenceexcept_______.
A. speaksandwritesclearlyandeffectively
B.asksquestionstoclarify,andexhibitsinterestinhavingtwo-waycommunication
C.makesbetterdecisionsandjudgmentsincomplexsituations
D.listenstoothers,correctlyinterpretsmessagesfromothersandrespondsappropriately
C
10.Thefollowingsareresponsibilitiesofasalemanagerexcept_______.
A.isresponsiblefortheboardofdirectors
B.researchessalesstatistics
C.overseesallmarketing,advertisingandpromotionalactivities
D.evaluatescustomerresearch,marketconditions,competitordata
A
QuizforUnit3
1.Abusinesscallshouldbemade____________.
A.duringtheresttime
B.duringtheworkinghours
C.duringthedinnertime
D.A.duringtheholidays
B
2.Weshouldnotsay“________”whenweanswerthephone.
A.Whereareyoucallingfrom?
B.Whoareyou?
C.Whoisspeaking,please?
D..Who'sthat?
B
3.Iftheoneyouwantisnotavailableonthephone,youcantakeamessagebyleavingsome
basicinformationexcept________.
A.thecompanyyoucall
B.thepurposeofthecall
C.thecompanyyouarefrom
D.thename
A
4.Ifthereissomethingwrongwiththephoneortelephonelinewhenyoumakeacall,youcan
usethefollowingexpressionsexcept_____.
A.Thephoneisinorder.
B.I'vetriedtogetthroughseveraltimesbutit'salwaysengaged.
C.Shehaschangedhertelephonenumber
D.Sorry,wewerecutoff.
A
5.Ifyouaskforsomeoneduringabusinesscall,youcanusethefollowingexpressionsexcept
_______.
A. Hello,isJackintheoffice?
B.PleaseconnectmewiththeExportDepartment.
C. CouldIspeaktosomeoneintheSalesDepartment,please?
D. Issomebodyin?
D
6.Whenintroducingyourself,youshouldnotsay:
“__________.”
A.Hello,thisisPaulSmithfromSparkleInternational.
B..Iam....
C.ThisisKen.
D.Kenspeaking.
B
7.
Atthebeginningofabusinesscall,youshouldintroduceyourselfby_______.
A.saying“Hello,thisisxxxfromxxxcompanyspeaking.”
B.saying“Hello,Iamxxxfromxxxcompanyspeaking.”
C.Justspeakingoutyourname.
D.waitingtobeasked.
A
8.Duringthebusinesscall,ifyouarenotsosureabouttheinformation,youcansaythe
followingsentencesexcept________
A.“IbelieveIamright.”
B.“I'dlikeyoutorepeatthatnumber,please.”
C.“Couldyouspellthat,please?
”
D.“Ididn'tcatchyourname.Wouldyoupleasespellit?
”
A
9.Youcanendabusinesscallbyusingthefollowingexpressionsexcept_______.
A.Ithinkthat'sall,byethen.
B.Sorry,Imustringoffnow.I'vegotacallontheotherline.
C. Thephoneisoutoforder.
D.Ilookforwardtomeetingyou/hearingfromyousoon.
C
10.Whenmakingpreparationsforabusinesscall,whichofthefollowingisnotright?
A.Pickupthephoneimmediatelyincasethatyouforget.
B.Makealistofallthepossiblequestionsandanswers.
C.Reviewwrittenmaterialfirst.
D.Beclearaboutwhatinformationyouneed.
A
Quizforunit7
1.Agoodproductpresentationcanmotivatethecustomersto_______yourproduct.
A.buy
B.enjoy
C.appreciate
D. remember
A
2.Aproductpresentationismadetothesalesstafftohelpthem________.
A.attractmoreinvestment
B.advertisethenewproduct
C.sellmorenewproduct
D.getfamiliarwiththenewproduct
D
3.AproductpresentationmayincludethefollowinginformationEXCEPT_______.
A.appearance
B.price
C.brand
D.functions
C
4.
Atthebeginningofaproductpresentation,thepresentershouldstatethe_______tohelp
theaudiencegetageneralidealofthepresentation.
A.summary
B.objective
C.outline
D.features
C
5.Beforeaproductpresentation,thepresentershouldhaveaclearideaaboutthe_______of
thepresentation.
A.objective
B.audience
C.structure
D.effect
A
6.Understandingthecustomers’_______isimportanttoasuccessfulproductpresentation.
A.psychology
B.advice
C.age
D.needs
D
7.Howtokeepaproductpresentationshort?
A.Cutout30%afterpreparation
B.Avoidrepetition
C.Don’tuseexamples
D.Cancelthecentralidea
A
8.Whatshouldbeavoidedwhengivingaproductpresentation?
A.Slides
B.Technicalterms
C.Smile
D.Repetition
B
9.WhichofthefollowingisNOTthewaytokeepapresentation“real”?
A.Explainhowimportantthetopicis
B.Relatingthetopictotheaudience
C.Usinganecdotesorstories
D.Lookingattheaudience
D
10.Whichcanhelptoattracttheaudience’sattentionwhengivingaproductpresentation?
A.Usingrepetition
B.Keepingthepresentationshort
C.Usingpicturesandvisualaids
D.Connectingtheaudiencewiththetopic
C
Quizforunit8
1.Whichofthefollowingstatementrelatedtothethreeelementsinabalancesheetisnot
true?
A. Liabilitiesrefertotheamountsowedtolendersandothercreditors
B.Liabilities=Assets+Owners’equity
C.Assetsrefertotheresourcescontrolledbythefirm
D.Owner’sequityreferstotheresid