ZUCC USQ Management 第二次大作业一次不愉快的经历Word文档格式.docx

ZUCC USQ Management 第二次大作业一次不愉快的经历Word文档格式.docx

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0061014068

MGT 

2002 

Managing 

Organizations

Assignment 

2

FirstArticleWord 

Length:

The 

experience:

284

Integration 

of 

theory 

with 

304 

（e

xcluding 

direct 

quotes）

Personal 

reflections:

203

Theincident–length284words

Inmyfirstyearinthecollege,IjoinedtheLearningDepartmentoftheStudentUnion.Inmyimpression,theLearningDepartmentwasabiglearningorganizationinmyuniversitytohelpthepeoplewhohadproblemsintheirstudy.Andourorganizationprovidedabiglearningroomformanypeopletoreadandlearnknowledgeandthisroomwasfullofmanybookssothatmanyofstudentscouldmakefulluseofthisroomtosearchtheinformationtheyneed.Ontheotherhand,Icouldalsolearnfrommuchknowledgefromourwork.

OurorganizationwouldalwaysholdregularmeetingineveryWednesdayeveningtocommunicatewitheachotherandsharetheexperienceineveryweek.Wealsobuiltteamstostudytogetherandcommunicatewitheachotherandifourorganizationhadsomeproblemswewouldstaytogetherandputforwardgoodsolutiontosolvetheproblems.Ourmanagerwasnicetousandhegaveessentialpowertothecompetentmemberswhichmadeushaveasenseofbelonging.Inthisway,wewouldtryourbesttomaintaintheorganization’sbenefits.

Inthisorganization,onceIcommunicatedwithmycolleaguesandknewaboutthatwehadasamevisionthatwewerewillingtohelpthepeoplewhoneedtolearnknowledge.SoIhadthepassionandmotivepowertoworkwithmycolleaguesinmyorganization.Myorganizationemphasizedalwayslearningwhichcreatedagoodlearningenvironment.Myorganizationgaveeverymemberchancestomanageourselvestomakeourjobsandstudycombinetogethertightly.Inmyopinion,LearningDepartmentwasagoodplaceformetolearnandthisorganizationwasverysuitableforme.

Integratingtheexperiencewiththeory-length304words（excludingdirectquotes）

TheleaderoftheLearningDepartmentwasalearnedpeopleandhewouldgivecapablememberssomesuitablepowerwhichmadeushaveasenseofbelongingandworkharder.Wewouldlearntogetherand

thelearningprocessinvolvedlearninganidentityandaprofessionorskillinadditiontoasenseofbelongingoftotheorganization（Smithetal.2000,p.87）.

Thissenseofthebelongingmadeusworkharderforourorganizationandwehadmorepassiontolearnthings.Forexample,wewouldholdregularmeetingeveryweek,andinthemeeting,theleaderwouldrewardthecapablemembersfortheydidwellintheirjobswhichmotivatedustoworkharder.Andwewouldtryourbesttomaintaintheinterestsofourorganization.

Asalearningorganization,weneededtocreate,gainandpasstheknowledge.Atthemeantime,weneededtofixourwrongbehaviorstoadapttonewknowledgeandunderstanding.Cooketal.（2007p.6）claimedthatitwasofimportancetoacknowledgethatlearningwaseffectivefortheorganizationaswellastheindividualandrecognizedthatmistakesweretobelearnedfrom,notpunished.Forinstance,wemembersalwaysstayedtogethertocommunicatewitheachotherandlearnedfromeachother.Inthisgrouplearningmethod,wecouldstudywithinthemaximumlimit.

OurorganizationencouragedlearningcontinuouslyasGouldandBaldwinwoulddefineit.Gould&

Baldwin（2004,p.4）explained,thesecorepremisesofthereflectiveapproachtoexpertpracticechimestronglywiththegenericpremiseoflearningorganizationapproachesthatmuchlearningneededtobeongoingandembeddedintheorganizationalcontext.Throughtheongoinglearningwecouldgetalotofknowledgetoenrichourselves.Ourorganizationcouldmakefullusethiswaytocontinuouslyexperience,changeandimprove.

PersonalReflections–length203words

IhaveidentifiedapreviouslyunidentifiedunderlyingassumptionthatIhavemadeaboutlearningorganizationthroughthisprocess.Inmyownopinion,Ithinkthewaysoftheoperatingisverygood.Weorganizationmembersaredividedintogroupstocommunicateandsharetheinformation.Inthisway,wecanlearnmorequicklyandwecanhelpeachother.Wearegatheredinthisorganizationtohelptheotherpeopletolearnknowledgeandthisisourcommonvision.Ithinkthelearningorganizationshouldbestrongandhasanevolutionofadaptivelearningculture.Thelearningorganizationisteam-basedstructurewhichishelpfulforeverymembertostudyknowledge.

IhavealsodecidedIneedtodofurtherreadingintothelearningorganization.Asalearningorganization,theLearningDepartmenthasagoodleadership,andtheinformationispublicandthereisahighparticipationamongusmembersinourorganization.Themembersinthelearningorganizationneedtomoreinformationthattheunlearningorganization.Andthelearningorganizationneedtocorewithdifficultyenvironmentalchangesandavailablyusetheavailableresources.IamgladtojointhisorganizationsinceIlearnalotfromthisorganization.

SecondArticleWord 

299

Integration 

302 

（excluding 

201

Theincident–length299words

LastsummerIjoinedtheInteractiveGrouptoEnglandwithsomestudentsinourZhejiangUniversityCityCollege.Inthisactivity,IlearnedalotfromtheEnglandandindeed,therewerealotdifferencesbetweentheforeigncountryandourcountry.Whenwegottothebigcity,Edinburgh,Iwassurprisebytheticketofourtrainticket.SincetheticketoftheEdinburghsaid:

weccouldtakeanytrainwithinonemonth.WhileinChinaoneticketcouldonlytakeatrainonce,andthentheticketwouldbeuseless.

Whenwewerewalkingontheroad,thepasserbywouldalwayssay“hello”tousnomatterwhowewere.ThisphenomenonwasnotverycommoninourChinesemainland.WeChinesewouldjustwalkonourownwayandwalkedinahurrywhichwasnotliketheBritishwalkleisurely.Sometimes,wewerewalkingontheroad,andsuddenlyitbegantorainandwewouldrunawayquicklysothatwecouldnotgetwetwhiletheBritisharestillwalkedslowlywithoutanumbrellaeveniftherainwasheavy.Ithoughtthereasonswhytheygotusedtowalkintherainmaybetheweatherwaschangeableortheculturedifferences.

Andwhatstruckmemostwastheexpressionintheclass.WewouldalsogotoclasswiththeBritishstudentstogether.Andwhentheprofessorraisedaquestiontoletusgivetheanswer,theBritishstudentswouldhandshighandgavesomedifferentanswers,whileweChinesestudentswouldheadsdownandonlyafewpeoplewouldhandsup.Inmyopinion,wetwocountryhadtwodifferentculturesandeducationsystemledtothisphenomenonthattheywerepayingattentiontocreationandpracticeandweemphasizedexam-orientededucation.

Integratingtheexperiencewiththeory-length302words（excludingdirectquotes）

Differentcountrieshaddifferentculturesandtheculturesaffectedthenativepeoplegreatly.AsEaeley&

Ang（2003,p.56）explained,culturalintelligencedescribedapotentialexpertisetodevelopexpertiseinanewcultureratherthantheexpertiseperse.Whenpeoplefacedanewculture,theyneededtochangethemselvestoadapttothenewenvironmentorthenewcultures.Adaptiontothenewcultureswasimportantsinceifpeoplewhocouldnotadapttotheimpactofthenewenvironmentwouldbecomethevictimsintheimpact.

Wewerenurturedbyourindigenousculturesothatourindigenousknowledgewasdeep-rooted.Thomas（2008,p.299）claimedthat,werecognizedthatour"

processview"

ofeffectivecross-culturalinteractionbybecomingculturallyintelligentwasbasedonsomeknowledgeofspecificcultural.Itwashardtochangethenativeofus,butwecouldchangeourselvessuperficiallyandtemporarily.WhenIwalkedintheEngland,thepedestrianswouldgreetmewhichmademehavetogreetthemtoo.Atlast,IwasusedtothisphenomenonandIwouldgreetthestrangerfirstlysometimes.Itwasofimportancetoadapttothenewcultures.

Mostpeoplehadasenseofalertandtheycouldnotacceptthenewcultures.Nefzger（ascitedbyEarley&

Ang2011,p.88）statedtheculturalintelligencewasaperson’scapabilityforsuccessfuladaptiontonewculturalsetting,thatwas,forunfamiliarsettingattributabletoculturalcontext.Allinall,everyoneneededtoresettheculturevaluestofitthechangeoftheenvironmentorwewouldunaccustomedtotheclimateofanewplace.Forexample,wealwaysatethewestern-stylefoodandafewpeopledidnotgetusedtoeatwestern-stylefoodforalldaywhileIwasusedtoeatit.

PersonalReflections–length201words

IhaveidentifiedapreviouslyunidentifiedunderlyingassumptionthatIhavemadeaboutculturesdifferencethroughthisprocess.IhaveatasteoftotheculturedifferencesbetweentheEnglandandChina.Adaptiontothenewculturesisveryimportantforthepeoplewhomaycomeupagainstproblems.Thedifferentculturesmaycausethedifferentplacehavesomecommunicateproblemsorunaccustomedtotheclimateofanewplace.AndIrecognizethatlearnmoreknowledgeishelpfultoknowaboutthedifferentplaces’culturesandIcanknowwhatthingsIcandoandwhatthingsIcannotdo.Knowthedifferentculturescanmakemedonotrestrictbythechangeofthedifferentcultures.

IhavealsodecidedIneedtodofurtherreadingintoculturalintelligence.Inmyopinion,theculturalintelligenceisakindofabilitytoadapttothenewcultureswhichiswhatiscalledCQ.