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Microsoft,Windows,WindowsServer,WindowsVista,ActiveDirectory,BizTalk,Excel,SharePoint,SQLServer,VisualC#,andVisualStudioareeitherregisteredtrademarksortrademarksofMicrosoftCorporationintheUnitedStatesand/orothercountries.
Allothertrademarksarepropertyoftheirrespectiveowners.
Contents
TroubleshootingBizTalkServer2010Setup4
Introduction4
ReviewInstallationSteps4
SomeBizTalkEDI/AS2artifactsarestillactiveafterunconfiguring5
IftheBizTalkServerComputerorSQLServercomputerisrenamedafterBizTalkServerconfiguration,theConfigurationWizardwillfail5
TheBizTalkServerBusinessRulesConfigurationWizardfails6
ConfigurationLogging7
TroubleshootingTools7
KnownIssueswithEnterpriseSingleSign-On13
KnownIssuesinthisReleaseofBizTalkServer15
CustomAction18
TroubleshootingBizTalkServer2010Setup
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Introduction
ThisTroubleshootingGuidelistsknownissuesaswellasthemostcommonproblemsyoumayencounterwhileinstallingBizTalkServer2010.ThisguidealsoincludesCustomactionswhichprovidesdetailsaboutBizTalk
Server
2010certificationfortheWindowsServerlogoprogram.ItprovidesyoualistofcustomactionsthatmightbeperformedduringBizTalk
ServerSetupoperation.
ReviewInstallationSteps
ThemajorityofBizTalkServersetupproblemsoccurbecausetheBizTalkServercomputerwasnotproperlypreparedbeforeBizTalkServerwasinstalled,orapreviousinstallationofBizTalkServerwasnotfullyuninstalledbeforeanewinstallationwasattempted.
Reviewthetwochecklistsbelow,whichyoucanalsofindintheBizTalkServer2010InstallationGuides,toensurethatyourcomputer(s)areproperlyconfiguredtosupportBizTalkServer.If,afterreviewingthisinformation,yoursetupstilldoesnotsucceed,thetroubleshootingtipsintherestofthisdocumentmaybeuseful.
Preparingyourcomputerforinstallation
∙InstallanycriticalupdatesforWindows
∙EnableInternetInformationServices(IIS)7.5or7.0
∙InstallMicrosoftOfficeExcel2010or2007
∙InstallVisualStudio®
2010
∙InstallSQLServer2008R2/SP1
∙InstallSQLServer2005NotificationServices(requiredonlyforBAMAlerts)
∙InstallprerequisitesforMQSeriesAgent(requiredonlyforMQSeriesAgent)
∙Install.NetFramework4and3.5SP1
∙InstallSharePoint
Foundation
2010orWindowsSharePointServices3.0SP2
Note
SharePoint
2010isthenewversionofWindowsSharePointServices.
∙ConfigureWindowsSharePointServices*
∙ExtendtheDefaultWebSiteasaVirtualserver*
∙DisablesharedMemoryProtocol
∙JointhelocalAdministratorsgroup
∙ConfiguretheApplicationEventLog
*OnlynecessaryifyouareusingtheWindowsSharePointServicesAdapterWebService.
InstallingandconfiguringBizTalkServer
∙InstallBizTalkServer2010
∙Verifyyourinstallation
∙ConfigureBizTalkServer
∙EnableTCP/IPandnamedpipesintheSQLServerConfigurationManager
∙EnableMicrosoftDistributedTransactionCoordinator(MSDTC)ontheLocalHostServer(LHS)
SomeBizTalkEDI/AS2artifactsarestillactiveafterunconfiguring
Problem
AfteryouunconfiguretheBizTalkEDI/AS2featureofBizTalkServer,someBizTalkServerartifactsrelatedtoEDIandAS2processingwillstillbeactiveinthecontextoftheBizTalkgroupconfiguration.TheseartifactswillincludeEDIandAS2pipelinesandthebatchingorchestration.Asaresult,youwillstillbeabletoperformbasicEDIandAS2processingevenafterunconfiguringtheBizTalkEDI/AS2feature.
Cause
ThereareactiveportsassociatedwithEDIandAS2processing.Someartifactswillcontinuetofunctionwhiletheseportsremainactive.
Resolution
TodisableallEDI/AS2artifacts,youshoulddisable,stop,ordeletetheportsassociatedwithEDIandAS2processing.
IftheBizTalkServerComputerorSQLServercomputerisrenamedafterBizTalkServerconfiguration,theConfigurationWizardwillfail
Thisproblemmaymanifestitselfinseveralways:
∙TheconfigurationmanagerwillloadtheOverviewpagecorrectly,butwhenattemptingtoconfigureafeature,thefeatureoptionsdonotdisplayonthescreen.
∙TheconfigurationwizardcannotconnecttotheSQLServer.
∙AttemptingtoUnconfigureAllunconfiguressomefeatures,butnotall.
TheBizTalkServerconfigurationstoresthecomputernetworkname.Whenthecomputerisrenamed,theconfigurationmanagerandconfigurationwizardcannotlocatetheBizTalkServer.AsimilarproblemwilloccuriftheSQLServercomputerisrenamedafterBizTalkServerisconfigured.
DonotrenametheBizTalkServercomputerortheSQLServercomputer.Ifaservermustberenamed,unconfigureallBizTalkfeaturesbeforerenamingthecomputer.Afterrenamingthecomputer,reconfigureBizTalkServerfeatures.
TheBizTalkServerBusinessRulesConfigurationWizardfails
∙TheBusinessRulesConfigurationWizardfailswiththeerror“Configurationfailedforsomecomponentsandnosettingswereappliedforthosecomponents.”
∙OnBizTalkServercomputersforwhichtheBusinessRulesEnginehasalreadybeensuccessfullyconfigured,theRulesEngineUpdateservicefailstostartandcannotbestartedmanually.
Whenthisproblemoccurs,anerrorsimilartothefollowingmaybegeneratedintheBizTalkServercomputerApplicationlog:
Servicecouldnotbestarted.:
System.Net.Sockets.SocketException(10061):
Noconnectioncouldbemadebecausethetargetmachineactivelyrefusedit:
:
1:
3132
TheMicrosoftMalwareProtectionCenterreleasedanupdatedsignaturefileonMarch9th,2010toaddressapossiblethreatfromSettingsModifier:
Win32/PossibleHostsFileHijack.ThisupdatedsignaturefilecancauseMicrosoftMalwareDetectionsoftwaresuchasWindowsDefendertoupdatethelocalHOSTSfiletomitigatethreatsfromSettingsModifier:
Win32/PossibleHostsFileHijack.Asaresultofthesechanges,theBizTalkServerRulesEngineUpdateservicemayfailtostart.
UpdatethelocalHOSTSfiletoincludethefollowingline:
127.0.0.1localhost
TheHOSTSfileislocatedinthe%systemroot%\drivers\etc\directory.
FormoreinformationabouttheMicrosoftMalwareProtectionCentersignatureupdatethataddressesapossiblethreatfromSettingsModifier:
Win32/PossibleHostsFileHijack,see
ConfigurationLogging
TheconfigurationprogramwritesdetailedinformationtoaconfigurationlogfilewhichbydefaultislocatedinthetempdirectoryofthecomputerrunningBizTalkServer.TodeterminethefolderthatisspecifiedbytheTEMPenvironmentvariableopenacommandpromptonthiscomputer,typethefollowingcommand,andthenpressENTER:
echo%TEMP%
Theconfigurationlogfilecontainsasummaryoftheconfigurationstepsperformed,aswellasdiagnosticinformationaboutanyfailuresthatmayoccurduringtheconfigurationprocess.Ifaconfigurationerroroccurs,opentheconfigurationloginatexteditorsuchasNotepadandcheckthelogfileforpossiblecausesoftheerror.
TroubleshootingTools
UseSQLServerProfiler,Filemon,orRegmontogatheradditionalinformationaboutconfigurationfailures.Formoreinformationaboutthesetools,seeToolsandUtilitiestouseforTroubleshooting(
ConfigurationfailswhenBizTalkServerandSQLServerareinstalledonseparatecomputers
ConfigurationfailswitherrorssimilartothefollowingwhenattemptingtoconfiguretheEnterpriseSingleSign-On(SSO)component:
AnerroroccurredwhileattemptingtoaccesstheSSOdatabase.
Function:
FieldInfoCreate
-or-
FailedtoenabletheSingleSign-On(SSO)Service(errorcode0X800706BA)
IfBizTalkServerandSQLServerareinstalledondifferentcomputers,thentheconfigurationoperationsareperformedunderthecontextofaMicrosoftDistributedTransactionCoordinator(MSDTC)transactionandMSDTCfunctionalitymustbeavailableoverthenetworkbetweenthesecomputers.IfMSDTCfunctionalityisnotavailableoverthenetworkbetweenthecomputersrunningBizTalkServerandSQLServer,thenthiserrorcanoccur.
FollowthestepsinTroubleshootingProblem