如何在十分钟内搞定面试官文档格式.docx
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thatexistaboutthesubjectinquestion.Activitiessuchassurveysand
interviewsthereforearenotjusttoolstocollectdataandstatistics;
rather
theyrequirecomprehensiveandextensiveevaluationinordertodeterminehow
thosebeingapproacheddifferintheiropinions.Interviewingskillsincludenot
justtherapportyouestablishwithintervieweesbutalsothekindofquestions
youask,howtheseareanalyzedandhowyousiftrelevantinformation.Itis
onlythroughoralhistorythatmanyeventshavebeenproperlyrecordedandthis
iswherehistoryowesmuchtotheinterviewskillsofhistorians.
Thispapersaimstoprovidethereaderananalysisofaseriesoffour
interviews.Theintervieweesinallthecasesarepeoplewithsomestronglinks
totheacademicarenaattheschoollevel.Ithasbeenuptotheinterviewer,
whoinhisroleasanewteacherataschoolhastogatherrelevantinformation
inordertotransitionsmoothlyintothisnewposition.Thefourpersonnelbeing
questionedincludepeopleinvariousrolesthattheinterviewerexpectstobein
touchwith.Essentiallythen,itishisinterpretation,analysisandobservation
skillsthatnowdecideinwhatframeofmindhestartshisnewjob.
Thefirstinterviewconductedinvolvedasetofquestionsaskedfromthe
schoolassistantprincipal,whointhisinstancerepresentedtheadministration.
Itclarifiednotonlywhatroletheadministrationissupposedtoplaybutalso
theresponsibilitiesexpectedfromteachers.Evenfromthewaytheinterviewee
dressedandtheratherformalinteractionmaintained,itcouldbeprejudgedwhat
kindofarelationshiphewasgoingtosharewiththeadministration.The
answerstothequestionsaskedonlyservedtostrengthentheresolvethathad
beenestablishattheonsetthroughbasicobservation.Whileitisnotoftenin
thebestinterestofahistorianorresearchertoexhibitabiasbasedon
observationalone,amateurinterviewerswithcrudeskillscaneasilyfallinto
thistrap.Thiscanattimesspoiltheentireinterviewandmoreimportantly,
misinterpretthedatarecordedandhencerecordhistoryincorrectly.
Theinterviewaddressedbasicissuesrelatedtotheroleofthe
administration,interactionbetweentheteachers,studentsandthe
administrationandtheexpectationfromteacherswhentheyfacecertainissues.
Itappearsthattheadministrationmakesitselfouttobealevelabovethe
teachingstaff.Inthisregard,itsattitudebordersonbeinghaughty.Thefact
thatitinsistsuponstudents,teachersandthesupportstaffrelatingevery
eventinwritingandrequiresmeetingstobesetup,createsahesitationinthe
mindsofthesepersonnelasnoonepreferstofollowtheredtapewhenfaced
withanysituation.Itseemsasiftheassistantprincipalwasnotentirely
pleasedwhenbeingaskedtositforaninterviewandmadesurethatshepointed
outhowsheexpectedteacherstoreporttotheadministrationregularlyas
employees.
Whilearrangingandsittingthroughsuchaninterviewwouldmakeanynew
teacheruncomfortable,itisnotwrongtosaythatitestablishedclearlythe
rolehewasexpectedtoplayinhisnewposition.Thattheassistantprincipal
expectsteacherstorefrainfromgettinginvolvedinstudents'
individual
problemsandpreferstheadministrationtodealwithproblematiconescaneasily
bedetermined.However,giventheattitudeoftheintervieweeandthe
administrationthatshewasrepresenting,onecanguaranteethatanynewteacher
wouldmuchrathersolveanyproblemsonhisownratherthanbringthemoverto
theadministration.Needlesstosay,hewouldalsomuchratherkeepasafe
distancewhilemaintainingahealthyworkingrelationshipandtrytostayinthe
administration'
sgoodbooks.
Thesecondinterviewturnsouttobemuchmoreinformalandhelpful.The
plump,experiencedandstraight-talkingschoolnurserepresentingthesupport
staffiseasytotalktoandprovidesmuchneededinsightintotheworkingsof
theschool.Herconstantsarcasmwhenansweringquestionsthatinvolvethe
administrationclearlyportraysherdisdainforthoseinauthority.Whileitis
clearthatsheconsidersherselftobepartoftheschoolsetupgivenher
experiencehere,shetoofeelsacertainlevelofinjusticewheneverysmall
detailhastoberecordedandapprovedbytheadministration.
Onecanjudgehowthenurseputsonafa&
#231;
adeforstudentstoensuretheytake
herseriously;
onecanalsoclearlyseehowdifficultitwouldbeforthemto
foolherintowritingouttheirmedicalcertificatesandapprovingtheirmissed
examsandclassesthroughfakingillness.
Teachers'
interactionwiththesupportstaffislimited.Infactitappears
thatahierarchyexistsintheschoolthatputsthefacultyabovethesupport
staffandmembersofeachgroupprefertodealwithintheirgroup.Whilethere
existsamutualrespect,itisnotcommonforfriendshipstodevelop;
thesad
partisthatthenurse'
sattitudedepictsthatthisisnotlookeduponas
somethingunwanted.Ratheritisanormalcourseofeventsthatsheexpectsto
beapartof.
Thesupportstaffiseager,ratheradamant,whenitcomestolettingpeople
knowthatitknowsitsjobwellandthatittakesprideinperformingitwell.
Newteacherscominginareexpectedtoacknowledgethis;
andwhiletheywill
regularlycorrespondwiththesupportstaff,theyexpecttogivenofavorsand
neithertoreceiveany.Thereissupposedtobeahealthyworkingrelationship
thatisnotsupposedtogobeyondadesiredlevel,anditdoesn'
tthreatentodo
soveryoften.
ThethirdinterviewinvolvedamemberoftheStudentServices.The
intervieweewasextremelyfriendlyandoutgoing.Itcanbeobservedthathe
feelsprivilegedinhisroleasitisconnectedtowhatheloves,thatis
interactionwithstudents,andthathestillremainsdisconnectedfromthe
hierarchyestablishedintheschoolsetup.Hiseloquence,personalityand
dressingsenseexhibitapersoncomfortablewithwhoheisandhedoesnotneed
tojustifyhisroletoanyone,leastofallanewteacher,andhestillcomes
acrossashelpful.
Thefactthattheresourcepersonneliswellconnectedandappearstohave
solutionstomostproblemsisperhapsalittlemisleading;
butitcertainly
showsthelevelofcomforthelivesin.Quiteclearly,studentsandteachers
alikebenefitfromhispresenceandhisprogramasitiswellrun,informative
andprovidesthemwithasystematicprocessthataimstocreateahealthy
future.Andthefactthatheisabletodosowithouthavingtoworrymuchabout
theroleoftheadministrationaddsmuchvaluetohissetup.
Thelastinterviewtakesintoaccounttheroleoftheparentasaresource
person.Itseemsthattheparentisnottoosureofherrolebuthidesitwell.
Thisarrangementisinformalandnotaswellorganizedasitwouldbeexpected.
Infactitappearsthattheparentfeelsanobligationtohischildreninterms
ofinvolvementintheacademicprocessandsomehowtriestounderminetherole
oftheteacher.Constantreferraltotheemotionallinks,responsibilitiesof
theteachersandthefactthatisvoluntarydoesnotcreateanaltogether
healthyrelationship,buttheinterviewclearlyshowsthattheparentfeelsher
roleismuchmoreimportantthanitactuallymaybe.
Theinterviewsconductedputthenewfacultymemberinadifficultposition.
Itisclearthatacertainbureaucracyandhierarchyispartoftheschoolsetup
andthereisnowaythathecanescapeitevenifhewantsto.Thereisa
consciousefforttooverstateone'
sresponsibilitiesandcreategoodexamples.
Whilethiscannotbecalledahealthyworkingrelationship,itturnsoutfineif
itisforthebettermentofthestudents.
Perhapsthen,takinginterviewandcollectingrelevantinformationtobase
reasoning,isoneofthefinestandmostinformativemethodsofresearch.Beit
oralhistoryorsimplytryingtoapplyoneselftoanewposition,agood
interviewerwhoaskstherightquestions,observeskeenly,letstheinterviewee
dothetalkingandinterpretsreactionscorrectlywillprobablygoalongwayin
theroadtosuccess.
Themosteffectivetechniquewillseetheinterviewerkeepinghimselfor
herselfopentoaskingmorethatjustpredeterminedquestions,readingbetween
thelinesandrefiningfocus.Inthecourseoftheinterview,thecentral
questionsmaywellhavetobereassessedbasedonthereactionsofthe
interviewees.Suchqualitativeinterviewsessentiallydefinetheworldthrough
thesubjects'
pointsofviewandunfoldtheirexperiencesbeforeanyscientific
explanationcomesin.Itistheresponsibilityoftheinterviewertodefinehis
roledifferentlyindifferentkindsofinterviewsastheymaybefor
professional,historical,research,personalortechnicalpurposes.Atthemost
basiclevelthough,interviewsareconversations,anditisuptothe
interviewertoensurecompletelythatthisiswhattheyremain.
Bibliography
Kador,John(2002).201BestQuestionstoAskonYourInterview.McGraw-Hill
Professional
Kvale,S.(1