ProjectCommunicationPlan项目交流规划学生作业Word格式文档下载.docx
《ProjectCommunicationPlan项目交流规划学生作业Word格式文档下载.docx》由会员分享，可在线阅读，更多相关《ProjectCommunicationPlan项目交流规划学生作业Word格式文档下载.docx（12页珍藏版）》请在冰豆网上搜索。
HOWCOMMUNICATIONSWILLBEMANAGEDWITHALLSTAKEHOLDERS5
DELIVERABLES6
RESPONSIBILITIES7
TIMINGANDDESIREDOUTCOMESOFCOMMUNICATIONS8
COMMUNICATIONRISKS9
HUMANRESOURCES10
ROLESANDRESPONSIBILITIESOFEMPLOYEESFORTHISPROJECT11
TOOLSANDTECHNIQUESFORHUMANRESOURCEMANAGEMENT12
ADDITIONALINFORMATIONTHATWILLCONTRIBUTETOSUCCESSFULCOMMUNICATIONSFORTHISPROJECT13
REFERENCES15
FIGURESANDTABLES16
BIBLIOGRAPHY17
APPENDICES18
PURPOSEOFPLAN
ThefollowingdocumentoutlinestheCommunicationsManagementPlanandHumanResourcesManagementPlanfortheprojectatLot2SquiresRoadTeesdale,Victoria3328onbehalfoftheGroup9BuildingCompany
TheCommunicationsPlanhasbeenprepared…..
COMMUNICATIONS
AstheProjectManager,Group9BuildingCompanyassumesauthority,responsibilityandleadershiprolefortheconstructionofthisproject.
HOWCOMMUNICATIONSWILLBEMANAGEDWITHALLSTAKEHOLDERS
DELIVERABLES
TheProjectManagerwilltaketheleadroleinensuringeffectivecommunicationsonthisproject.ThecommunicationsrequirementsaredocumentedintheCommunicationsMatrixbelow.TheCommunicationsActionMatrixisusedtodefinedetailsregardingthecommunicationsactivitiesthatareusedduringthecourseoftheproject.TheCommunicationsMatrixwillbeusedastheguideforwhatinformationtocommunicate,whoistodothecommunicating,whentocommunicateit,andtowhomtocommunicate.TheprojectteamandtheBusinessOwnerworktogethertodevelopa“matrix”ofcommunicationsactivitiesaroundeachprojectmilestone.
Communicationmatrix
WHAT（Deliverables）
WHOM（Audiences）
HOW（DeliveryMethod）
WHEN（DeliveryFrequency）
WHO（responsible）
Noticetoproceed
Projectteam
Inperson
Beforetheactualcontractissigned
Projectsponsor
ProjectStatusReports
SponsorManagersSteeringcommittee
ProjectStatusReporttemplatee-mailedtoaudience,orbymailifrequest
Monthly
Projectmanager
TeamStatusReport（Informsallteammembersofworkbeingdone,accomplishmentsandprojectconcerns）
Allteammembers
Emailorpinuponinternalnoticeboard.
fortnightly
officeadministrator
WeeklyProjectTeamMeeting
Weekly
LocalAwareness-BuildingSessionsinformpeopleoftheprojectandthedeliverablesthatwillimpactthem
Localcommunity&
neighbours
Stand-uppresentations
Scheduletwiceweeklyuntilalluserscovered
Leadanalyst
RemoteAwareness-BuildingSessions
Remotecommunity
Webcastpresentations
Projectpins
Allstakeholders
Handoutorsentbymailtowhoattendtheawarenesspresentation
Samefrequencyasawarenesssessions
Regularvoicemailupdates（ofstatus）
Stakeholders,projectteammember（ifoutofcountry）
Senditthroughinternet
Monthly
Statusmeetings
On-sitemeetinginperson
WeeklyConstructionStatus（weeklyprogressandissues）
Allofprojectteammembers
Email
weekly
Siteforeman
Meetingswithsteeringcommittee
Projectsponsor,projectmanagers,andkeystakeholders
Meetingminutes
Projectsponsor,projectteam
Attheendofeachmeeting
Riskreport
（addressthelikelihoodandimpactoftherisktotheproject）
Fortnightly
Budgetreport
Projectsponsor,financialstakeholders,clientrepresentatives
Decisionreport
Keystakeholders,projectsponsor
Emailwithphonecall,ormailwithphonecall
Whendecisionismade
Regularconferencecallsandvideoconferenceswithremotestakeholders
Electronic,
Government-requiredreportsandotherinformation
Goldenfieldsshirecouncil,buildingcommission
Financialreportingsuchasbudgetvs.actuals,oranyotherrequiredfinancialinformation
Projectsponsor,
Keystakeholders
Email,orinpersonreport
ProjectinformationonaWebsite（generalinformationaboutproject）
Internet
Weeklyupdates
Constructionmanagementgraduate
Generalinformationnewsletter（allgeneralinformationaboutproject）
Weekly
Constructionmanagementgraduate
Projectnewsletters（high-levelprojectinformationrelatingtostatus,structure,roles&
responsibilities,timeframesandaccomplishments）
Fortnightly
Meetingone-on-onewithkeystakeholdersonanongoingbasis
Keystakeholders,directors,clientorclientrepresentatives
Meetingfacetofaceonaneasy-accessplan,orthroughphonecalls
Asrequired
Contestswithsimpleprizestobuildexcitement
Constructionteam
Attheendofeachconstructionstage
Projectstagereviews（stagecompletionreportandstagekick-off）
Projectsponsor,keystakeholders
Asrequired
Progressphotographs
Emailormail
Endofeachconstructionstages
Requestsforinformation
Contractors
Diariesreport
Onsitediaries
Daily（weekday）
On-siteconference
Informal（butpurposeful）visit
Allstakeholders,projectteam
Projectcountdown
Emailorinternalnoticeboard
Celebrationstobringvisibilitytothecompletionofmajormilestones
Projectsponsor,keystakeholders,projectteam
Formalorinformalcelebration
Endofmajormilestone
Officeadministrator
MonthlyStatusReports:
TheProjectManagershallprovidemonthlywrittenstatusreportstotheSteeringCommittee.ThereportsshallincludethefollowinginformationtrackedagainsttheProjectPlan:
-Summaryoftaskscompletedinpreviousmonth
-Summaryoftasksscheduledforcompletioninthenextmonth
-Summaryofissuestatusandresolutions
MonthlySteeringCommitteeMeeting:
ThesestatusmeetingsareheldatleastoncepermonthandarecoordinatedbytheProjectManager.EverymemberoftheSteeringCommitteeparticipatesinthemeeting.TheProjectManagersendsthestatusreporttoeachmemberoftheteampriortothemeetingtimesoeveryonecanreviewitinadvance.
FortnightlyProjectTeamStatusMeeting:
Thesestatusmeetingsareheldeveryothermonth.EverymemberoftheProjectTeamwillbeinvitedtoparticipateinthemeeting.ProjectManagersendsthestatusreporttoeachmemberoftheteampriortothemeetingsoeveryonecanreviewitinadvance.
WebsiteUse:
UserGroupParticipantsandSubjectMatterExpertsmaybeupdatedmonthlyatthediscretionoftheProjectManager.Informationwillbepostedtotheproject’swebsite.
Email:
AllemailpertainingtotheSquiresRoadProjectshouldbeprofessional,freeoferrors,andprovidebriefcommunication.Emailshouldbedistributedtothecorrectprojectparticipantsinaccordancewiththecommunicationmatrixabovebasedonitscontent.Allattachmentsshouldbeinoneoftheorganization’sstandardsoftwaresuiteprogramsandadheretoestablishedcompanyformats.Iftheemailistobringanissueforwardthenitshoulddiscusswhattheissueis,provideabriefbackgroundontheissue,andprovidearecommendationtocorrecttheissue.TheProjectManagershouldbeincludedonanyemailpertainingtotheSquiresRoadProject.
InformalCommunications:
Whileinformalcommunicationisapartofeveryprojectandisnecessaryforsuccessfulprojectcompletion,anyissues,concerns,orupdatesthatarisefrominformaldiscussionbetweenteammembersmustbecommunicatedtotheProjectManagersotheappropriateactionmaybetaken.
RESPONSIBILITIES
COMMUNICATIONRISKS
Communicationrisk
Communicationisanexerciseofsharingandexchanginginformation.Anycommunicationprocessrequiresasender,amessageandareceiversomemightrequiremultipledeliver.Incommunication,thesendermessagemustbeclearandrecipientmusthavetheabilitytolisteneffectively,toresultinthemostthoroughunderstandingofthemessage.
Forsomecommunicationrisksarecausedbypeoplewhoinvolvedin.Thereforeriskmanagementisanessentialtosolveandmanagetheriskscausedbystuff,inordertoachievetheproject’sgoalsandobjectives.It’sbenefitedfordeliveringyourprojectontime,onbudgetandwiththequalityresultsyourprojectsponsordemands.Duringthecommunicationineveryproject,riskisalsoinevitable.Alsoforaprojecttendtobesucceeded,ithavetocontinuoustocommunicatewithissueinstructions,solvingproblems,makingdecision,resolvingconflicts,andkeepingeveryonesuppliedwiththeinformationtheyneed.
However,duringthecommunication,riskisinevitable,forexample,poorlydetaileddrawings,responsibilitiesnotclearlyidentified,poorleadershipcauseineffectivecommunication,insufficientpreparationgiventocontractorsforpre-constructionrequirements,Poorattendanceininitialprestartmeeting,Flowofcommunicationnotknowbystakeholders.
Butthe
升级会员 