mis12信息系统复习参考12docWord文件下载.docx

mis12信息系统复习参考12docWord文件下载.docx

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12.1

2）Astructureddecisioncanbemadebyfollowingawell-definedsetofprocedures.No"

feel"

orintuitionisnecessary.

3）Middlemanagementfaceprimarilyunstructureddecisions.

FALSE

2PageRef:

4）Structureddecisionmakingismostprevalentatlowerorganizationallevels.

5）Operationalmanagerstendtomakemorestructureddecisions.

457

6）Improvingthequalityofhigh-valuedecisionmakingbyanexecutivewillsaveanorganizationfarmoremoneythanimprovingthequalityoflesser-valuedecisionsmadeatalowerlevel.

455

UseofIT

12.3

7）Theintelligencephaseofdecisionmakingconsistsofdiscovering,identifying,andunderstandingtheproblemsoccurringintheorganization.

458

8）TheimplementationphaseofSimon'

sdecisionmakingmodelincludeschoosingamongsolutionalternatives.

9）ThefirststageinSimon'

sdecision-makingprocessmodelisthedesignstage.

10）Theclassicalmodelofmanagementdoesnotaddresswhatexactlymanagersdowhentheyplan,decidethings,andcontroltheworkofothers.

11）MIStypicallyproducefixed,regularlyscheduledreportsbasedondataextractedandsummarizedfromthefirm'

sunderlyingtransactionprocessingsystems.

471

12.2

12）DSSprimarilyaddressstructuredproblems.

472

13）What-ifanalysisworksforwardfromknownorassumedconditions.

14）Backwardsensitivityanalysissoftwareisusedforgoalseeking.

15）Datavisualizationtechnologieshelpdistilllargeamountsofinformationintoeasilyreadtextuallists.

467

16）DSSareaspecialcategoryofGIS.

17）Ageographicinformationsystemisadecisionsupportsystemdesignedspecificallytoworkwithspatialinformation.

12.4

18）GDSSfacilitatethesolutionofunstructuredproblemsbyasetofdecisionmakersworkingtogetherasagroupineitherthesamelocationordifferentlocations.

475

19）Web-basedtoolsforvideoconferencingandelectronicmeetingsaretheprimarytoolsforGDSS.

3PageRef:

20）DuringaGDSSmeeting,theattendeescontroltheuseofGDSStools.

477

21）Whichofthefollowingstatementsbestdescribesthebusinessvalueofimproveddecisionmaking?

A）Improveddecisionmakingcreatesbetterproducts.

B）Improveddecisionmakingresultsinalargemonetaryvalueforthefirmasnumeroussmalldailydecisionsaffectingefficiency,production,costs,andmoreadduptolargeannualvalues.

C）Improveddecisionmakingenablesseniorexecutivestomoreaccuratelyforeseefuturefinancialtrends.

D）Improveddecisionmakingstrengthenscustomerandsupplierintimacy,whichreducescosts.

B

AnalyticSkills

Analysis

22）Whenthereisnowell-understoodoragreed-onprocedureformakingadecision,itissaidtobe

A）undocumented.

B）unstructured.

C）documented.

D）semistructured.

23）Thetypeofdecisionthatcanmadebyfollowingadefiniteprocedureiscalleda（n）________decision.

A）structured

B）unstructured

C）semistructured

D）procedural

A

24）Whichtypeofdecisionisdecidingwhethertointroduceanewproductline?

C）recurring

D）nonrecurring

25）Whichtypeofdecisioniscalculatinggrosspayforhourlyworkers?

D）noneoftheabove

26）Thedecisiontoapproveacapitalbudgetisanexampleofa（n）________decision.

A）semistructured

C）structured

D）undocumented

27）Thedecisionsinvolvedincreatingandproducingacorporateintranetcanbeclassifiedas________decisions.

A）procedural

D）semistructured

D

28）Checkingstoreinventoryisanexampleofa（n）________decision.

C

29）Simon'

sdescriptionofdecisionmakingconsistsofwhichfourstages?

A）planning,financing,implementation,andmaintenance

B）planning,design,implementation,andmaintenance

C）intelligence,design,choice,andimplementation

D）intelligence,design,financing,andimplementation

30）Whichphaseofdecisionmakingfindsorrecognizesaproblem,need,oropportunity?

A）design

B）intelligence

C）choice

D）implementation

31）Thefiveclassicalfunctionsofmanagersareplanning,organizing,deciding,controlling,and

A）coordinating.

B）leading.

C）managing.

D）negotiating.

32）Incontrasttotheclassicalmodelofmanagement,behavioralmodelsseetheactualbehaviorofmanagersasbeingmore

A）systematic.

B）informal.

C）reflective.

D）wellorganized.

33）Behavioralmodelsofmanagersfindthat,fromobservation,managers

A）performoftenfewerthan100activitiesaday.

B）operatebestwithstandardized,predictable,printedinformation.

C）createaformalized,hierarchicstructureofcontactstoprovidefilteredinformation.

D）typicallyworkinafragmentedmanner,withonly10%ofactivitiesexceedinganhourinduration.

34）Mintzberg'

sclassificationofmanagerialrolesoutlineswhichthreemaincategories?

A）interpersonal,informational,anddecisional

B）symbolic,decisional,andinterpersonal

C）symbolic,interpersonal,andtechnical

D）technical,interpersonal,andinformational

459

35）TheroleofliaisonfallsintowhichofMintzberg'

smanagerialclassifications?

A）decisional

B）informational

C）interpersonal

D）symbolic

36）TheroleofentrepreneurfallsintowhichofMintzberg'

37）AccordingtoMintzberg,managersintheirinformationalroleactas

A）figureheadsfortheorganization.

B）leaders.

C）nervecentersoftheorganization.

D）negotiators.

38）Whichofthefollowingmanagerialrolesisnotsupportedbyinformationsystems?

A）liaison

B）nervecenter

C）leader

D）negotiator

39）Asdiscussedinthechaptertext,thethreemainreasonsthatinvestmentsininformationtechnologydonotalwaysproducepositiveresultsare

A）managementsupport,technicallogistics,andusercompliance.

B）organization,environment,culture.

C）informationquality,informationintegrity,andinformationaccuracy.

D）informationquality,organizationalculture,andmanagementfilters.

460

40）Theconcernthatdatav