北京市职业院校民航服务技能大赛试题库及答案1文档格式.docx

北京市职业院校民航服务技能大赛试题库及答案1文档格式.docx

《北京市职业院校民航服务技能大赛试题库及答案1文档格式.docx》由会员分享，可在线阅读，更多相关《北京市职业院校民航服务技能大赛试题库及答案1文档格式.docx（39页珍藏版）》请在冰豆网上搜索。

A、airplane

B、cabin

C、plane

答案：

B

4.Yourseatnumberis3A,the（）.

A、singleseat

B、windowseat

C、middleseat

D、aisleseat

5.Wouldyoupleasehave（）cupoftea?

A、some

B、another

C、other

D、any

6.Thefirstissuethatairlinesshouldconsideris（）.

A、flightsafety

B、high-qualityservice

C、flightsafetyandqualityservicesimultaneously

D、profitability

7.Themostcritical11minutesofflyingmeansand.（）

A、aftertake-off3minutes/beforelanding8minutes

B、beforetake-off3minutes/beforelanding8minutes

C、beforetake-off3minutes/afterlanding8minutes

D、aftertake-off3minutes/afterlanding8minutes

8.Whatisthefirstdisposalstepofsmoke/fireingalleyoven?

（）

A、Cutofftheovenpowerandpulloutthecorrespondingcircuitbreaker.

B、Informthecabinmanager（purser）andotherattendants.

C、WearprotectivebreathingequipmentandremovetheHalonfireextinguishers.

D、Respondtotheresponsiblecaptainaboutthefire

9.ThePassengerServiceUnits（PSU）abovepassengerseatusuallyinclude（）.

A、readinglight

B、callbutton

C、airflowknob

D、Alloftheabove.

D

10.Forlunch,wehaveporkriceandshrimpnoodle,whichonewouldyoulike?

A、with,from

B、from,from

C、of,with

D、with,with

11.Couldyoupleasemakeroom（）otherpassengerstopass?

A、for

B、to

C、with

D、of

12.Ifyouneedanythingfromus,pleasefeelfreeto（）thecallbuttonduringthewholeflight.

A、push

B、click

C、press

D、pull

13.Wouldyoumind（）yourseatwiththatgentleman?

A、tochange

B、changing

C、tohavechanged

D、change

14.OurIFEsystemcanshowin（）ChineseandEnglish,youcanchangethelanguagebyclickingtheseticon.

A、both

B、among

C、between

D、either

15.Westillhavetowaitafewminutes.Thankyouyourunderstanding.（）

A、for;

for

B、for;

of

C、of;

D、of;

16.Theplaneis（）takeoff,andthelavatoryhasbeensuspended.

A、to

B、goesto

C、going

D、aboutto

17.MayI（）yourovercoat?

A、hangon

C、hung

D、hungup

18.ExerciseOneistheeasiest（）alltheexercises.

A、of

B、in

C、for

D、by

19.Sorry,Sir.Icompletelyunderstand（）youfeel,butwedon’thavepillsforcoldnessonboard.

A、which

B、what

C、that

D、how

20.Youmayreferto（）atanytimeforflyinformation.

A、themusic

B、thevideos

C、themovies

D、theAir-show

21.Currently,wearenowflying（）thePacificOcean.

A、over

B、on

C、along

D、at

22.Ourairplanecannottakeoff（）theiceonthefuselagehasbeencleared.

A、when

B、until

C、after

D、since

23.Theairporthasbeenclosedduetobadweather.（）,weareinformedthattheflighthasbeencanceled.

A、Forcircumstance

B、Forsafetyreasons

C、Forgoodday

D、Forhelp

24.Whenboarding,thecrewmustlookatboarding（）sothattheinformation

thatpassengersgivecanbeconfirmed.

A、cards

B、bridges

C、numbers

D、seats

25.（）isagoodwaytohelppassengerstorelax.

A、Sincere

B、Liking

C、Smile

D、Misunderstanding

26.Take-offisoneofthe（）dangerousmomentsintheflight.

A、more

B、most

C、less

D、least

27.Onlargerairplanesthesafety（）maybeshownonthevideo.

A、briefing

B、communication

C、check

D、demonstration

28.Thecabinattendantsmustbepatient,askfor（）andifnecessaryusetheirimaginationtoanticipatewhatthepassengerswishtosay.

A、experiment

B、repetition

D、announcement

29.Whentakingcareofthe（）minors,thecabinattendantsshouldtrytobringtheireyesleveldowntothatofthechild.

A、unaccompanied

B、alone

C、lonely

D、accompanied

30.Flightattendantsmustbeabletocommunicate（）passengersandtheyarealsoexpectedtospeakseverallanguages.

B、of

C、from

D、with

31.Thesafetyinstructioncardsconcerntheuseoflifejackets,oxygen（）,emergencyexits,rafts,andlandinggear,etc.,dependingontheaircraft.

A、masks

B、facilities

C、equipment

D、extinguishers

32.Cateringservicepersonnelmustensurethatthey（）therightmealtoeachpassengers.

A、deliver

B、transport

C、manage

33.Thepassengeraddresssystemallowscabinannouncementstobe（）topassengersthroughloudspeakers.

A、distributed

B、transmitted

C、made

D、spoken

34.Cabincrewneedtochecktheconditionofequipment,andtohavea（）briefingandevaluationoftheser