商务信息技术 outcome1 胖子Word下载.docx

商务信息技术 outcome1 胖子Word下载.docx

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2012GlobalTradeandBusiness7SCN:

135736767

NameofStudent:

LiuZhaopengNameofTutor:

YangLanSubmissionDate:

2014-11-07

Contentsofpage

1Introduction. 1

2Findings. 1

2.1ThreeLevelsOfManagement. 1

2.2InformationSystems. 2

2.2.1Executiveinformationsystem. 2

2.2.2DecisionSupportSystems. 3

2.2.3ExpertSystems. 3

2.3TheDataProtectionAct1998. 4

2.4Copyright,Designsand Patents Act1988. 4

2.5DataCommunicationSystems. 4

2.5.1LocalAreaNetworks. 4

2.5.2WideAreaNetworks. 5

2.5.3Internet. 5

2.5.4TheDifferentBetweenThreeSystems. 5

2.6TheBenefitsofLAN,WANandInternet. 5

2.7ThreatstosecurityofnetworkedinformationandthesecurityproceduresatIceQueen. 6

2.8ICTinnovationsforIceQueen. 7

3Refference. 8

1Introduction

ThisreportisrequestedbyInternational&

CommunicationTechnologyinBusiness:

AnIntroduction.ItwillanalyzetheIceQueenmanagementandhelpthecompanytoimprovethemanagement.

Theaimofthisreportistoidentifyandevaluatetheroleofbusinessindecision-makinganddescribeandevaluatedatacommunicationsystemsandnewICTinnovations.Accordingtothistwopart,thereportwillintroduceandevaluatetheproblemandoffersomesuggestionsfortheIceQueen.

2Findings

2.1ThreeLevelsOfManagement

Thefirstlevelsofmanagementisstrategic.Thestrategicmanagementisresponsibleformakingdecisionanditwillaffectthewholecompany.Itistodealwithunstructuredproblem.Theinformationrequiredfordecision-makingatstrategicistodothelong-termplaning.Ingeneral,itismorethanfiveyears.Meanwhile,theinformationisverywideanditismainlycomefromtheexternalsources.Fromthepointofviewofthelengthoftime,thetimeofinformationrequiredisthelongest.Fromtheexternal,thenationalpolicywillaffectthecompany.Inthiscase,IceQueendividedthebusinessintofourregionalareas,everyareashasdifferentpolicy,ifthecompanymakethemostofpolicy,itwillimprovethequalityofdecision-makingandgainmoreprofit.Fromtheinternal,Theneedofstaffalsoimportant.Inthiscase,Ifthecompanycanimprovetheenvironmentofworkandmeettheneedofstaff,suchasgreatreward,theywillinputmorevigortotheirwork.

Tacticalmanageraremiddlemanagementandtheyareresponsibleforbudgetarycontrol,monitoring,developingoperationalpoliciesandobtainingresources.Meanwhile,theywilldealwithSemi-Structuredproblems.Thedecision-makingwillaffectanumberofpeople.Theywillusetheinformationtomakethemedium-termplanninganditisaboutonetofiveyears.Fromtheexternal,asupplierisvitalforthecompany,inthiscase,IceQueenneedafixedsupplier,becauseitcanassurethequalityofgoodsandsavethecosts.Finally,thecompanycanincreasetheefficiencyandgainmoreprofitsbytheinformation.Fromtheinternal,agoodbudgetarycontrolalsoessential.Agoodbudgetcanimprovetheflowofcashandhelpthecompanytomanagethecapital.Finally,itcanmakethecapitalmoreflexible.

Operationalmanagersarethefirstlineofmanagementandtheyresponsiblefortheroutineactivity,staffinglevelsandothers.Theywilldealwithverystructuredproblem.Theoperationalmanagerusetheinformationtomaketheshort-term

planninganditisaboutpresentto12months.Fromtheexternal,thecustomerneedwillaffectthecompany’sdevelopment,iftheIceQueencanunderstandtheneedofcustomer,theywillattractmorecustomersandincreasetheincome.Fromtheinternal,theattendanceofstaffwillneedconsiderbyoperationalmanager.Theoperationalmanagercanmakemoreperfectandsuitableplanbytheinformation,itcanusetheplantoimprovetheefficiency.

2.2InformationSystems

2.2.1Executiveinformationsystem

Anexecutiveinformationsystem（EIS）isatypeofmanagementinformationsystemthatfacilitatesandsupportsseniorexecutiveinformationanddecision-makingneeds.Itprovideseasyaccesstointernalandexternalinformationrelevanttoorganizationalgoals.EISincludehardware,software,userinterfaceandtelecommunication.EISunderlinethatthegraphicaldisplaysandgreatuserinterfacesareveryvital.Thissystemofferstrongreportinganddrill-downcapabilities.EIScanhelptop-levelexecutivesanalyze,compare,andhighlighttrendsinimportantvariablessothattheycanmonitorperformanceandidentifyopportunitiesandproblems.

TheExecutiveInformationsystemwouldsupportdecision-makingatstrategiclevels.

EIScanhelpsexecutivestofinddataaccordingtouser-definedcriteriaandpromoteinformation-basedinsightand