商务交际英语试题及参考答案.docx
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商务交际英语试题及参考答案
商务交际英语
(1)试题及参考答案
试卷代号:
2139
中央广播电视大学“开放专科”期末考试
英语专业 商务交际英语
(1)试题
注意事项
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三、用蓝、黑圆珠笔或钢笔答题,使用铅笔答题无效。
I.MULTIPLECHOICE(10小题,每小题1分,共10分)
Choosetheletterindicatingthebestchoicetocompleteeachsentenceoranswereachquestion:
1.Whichofthefollowingisaninternalbarriertocommunication?
a.theshynessofaperson.
b.adomineeringboss
c.aroomthatissohotthateveryoneisimpatientwitheachother
d.alloftheaboveareinternalbarriers
2.Whichofthefollowingisamessagedeliverymediumthatavoidstheproblemof"telephonetag"?
a.ascanner
b.atelephonecall
c.email
d.aCPU
3.Whathappensduringthefirststageofeffectiveteamdevelopment?
a.Teammembersdeterminetheirgroupgoals.
b.Teammembersgetacquaintedandbegintoexchangeinformation.
c.Theteamleaderassignsrolestovariousteammembers.
d.Theteamlearnshowtosolveproblemsandovercomeconflict.
4.Whatisthemainobjectiveofamessagethattellsthereceiveraboutanewproductthatwilisoonbeavailableinstores?
a.Toinform
b.Torequest
c.Torecord
d.Topersuade
5. Whichofthefollowingsentencescontainsaredundantexpression?
a.CurrentlywehaveanoverstockofredandblueTshirts,asofthisweek.
b.Asoflastquarter,oursalesprojectionswereaccurate.
c.Thetrendistounderestimatethemarketvalueofexistingproperties.
d.Qualityisourprimaryconcern,regardlessoftheimpactonproductionschedules.
6.Memosare______________.
a.hardertoformatandkeythanletters
b.usedtosendamessagetoasupervisorinanothercompany
c.usedtosendagoodwillmessagetoacoworker
d.usuallymoreformalthanbusinessletters
7.Abusesofemailmessagewritinginclude______________.
a.spamming
b.shouting
c.telecommuting
d.bothaandb
8.Whichtypeofletterisconsideredagoodwillletter?
a.Aletterofacknowledgment
b.Apositiveresponse
c.Aroutinerequest
d.Alloftheabovewouldbeconsideredagoodwillletter
9.Whichofthefollowingwouldbepartofananalyticalreport?
a.problemstatement
b.conclusions
c.recommendations
d.alloftheabove
10.Whichofthefollowingisapreliminarypartofaformalreport?
a.bibliography
b.titlepage
c.bothaandb
d.neitheranorb
II.TRUE/FALSE(10小题,每小题1分,共10分)
WriteaTinthespaceprovidedifthestatementistrue.WriteanFinthespaceifthestatementisfalse.Yourjudgmentshouldbebasedonyourunderstandingofthecoursebook.
T/F
_______11.Whilecomputersarebecomingsmallerandmorepowerful,theyare
becomingmoreexpensive.
_______12.Insomecultures,noddingtheheadmeans"no"insteadof"yes".
_______13.Aheterogeneousgroupisonethatincludespeoplewithamixtureof
backgrounds,abilities,andstrengths.
_______14.Onlypositivemessagesneedtohaveapositivetone;negativemessages
canonlybenegativeintone.
_______15.Minutesaresentonlytothemeetingparticipants.
_______16.Mostbadnewsmessagesshouldbewrittenintheindirectorder.
_______17.Letterswithnegativemessagestypicallyopenwithreasonsforthe
negativenews.
_______18.Forablindcopy,theinitialsbeappearonthecopybutnotonanoriginal.
_______19.Gatheringdatabytalkingwithcustomersiscalledsecondaryresearch.
_______20.Whenwritinginapersonalstyle,usethepronounsyouand1.
III.ERRORCORRECTION(10分)
Rewritethefollowingshortparagraphbyidentifyingallerrorsandcorrectingthem:
Ourfourpersonscommitteehasmetseveraltimestodiscussthepossibilityofflexiblescheduling.Therehasbeensomegoodargumentsonbothsidesoftheissue,but,unfortunately,wearedeadlockinourvoting.Wouldyouagreeappointingafifthmembertobreakthetieandhelpourresolvethisimportantmatter?
Thankyou.
IV.READINGCOMPREHENSION(10小题,每小题2分,共20分)
Readthefollowingtwopassagesandanswerthequestions.
PassageOne:
Inthepast,theworkdaywasfrom9to5andtheworkweekwentfromMondaythroughFriday.Rushhour,bothmorningandevening,wasanightmareasroadsbecamejammedwithcommutersgoingtoandfromtheoffice.Whilerushhourseemstobeheretostay,thetraditionalworkdayandworkweekaregraduallybecomingathingofthepast.
Companiestodayarefacingissuessuchasofficeovercrowdingandemployees"desires,whichcompelmanagementtobecreativeinhowandwhereworkgetsdone.Manyofficesfinditbeneficialtohaveflexibleworkinghours.Forexample,employeesmayputintheireighthourssometimebetweenthe7:
00a.m.and6:
30p.m.Othersmaychoosetoputinfourtenhourdaysaweekinsteadofcomingtotheofficefivedays.
Flextimecanalsohelpsaveemployersfromtheexpenseofexpandinganofficebecauseofovercrowding.Desirableofficespaceisatapremiuminmosturbanmarkets,andopeningabranchofficetakestime.Somecompaniesmaychoosetooutsourcework,butothersdonotwanttolosecreativecontrol.Withflextime,moreemployeescanshareofficespacebecausenoteveryoneisthereatthesametime.Whateveracompany"ssituation,ittakescreativity,patienceandteamworktohaveapleasantandproductiveworkingenvironment.
26.Whatcausesrushhour?
a.Commutersnotplanningwellenough.
b.Toomanypeopleheadingforworkatonetime.
c.People"sdesiretodrivetoofast.
27.Onthewhole,employeesseemto _____________.
a.bereluctanttogetinvolvedindecidingwhentheywork
b.resentnotalwaysworkingfrom9to5
c.takeadvantageofcreativeworkingarrangements
28.Whatisoneadvantageofflexibleworkinghours?
a.Moreemployeeswillbeatworkatthesametime.
b.Employeeswillworklongerhours.
c.Flexibilityischeaperthanofficeexpansion.
29.Accordingtothepassage,desirableofficespaceis_____________.
a.expensive
b.hardtofind
c.verycrowded
30.Openingabranchoffice _____________.
a.willnothelpovercrowdingproblems
b.doesnothappenovernight
c.isbadforbusiness
PassageTwo:
Mostnationsoftheworldexportgoodstoothercountries.Likewise,manyimportgoodsfromothernations.Whydocountriesengageininternationaltrade?
Firstly,somecountriesoftheworldhavecertainconditionsthatprovidethemwithabasisforinternationaltrade.Forexample,ColumbiaandBrazilhavejusttherightclimateforgrowingcoffee.Theyexportthesurplustoearnforeignexchangetopayforthegoodstheyimport.
Secondly,ifacountryhasanabundanceofnaturalresources,itgenerallyexportssomeofthem.RubberfromMalaysiaandoilfromtheMiddleEastcountriesareexamples.
Thirdly,ifanationisadvancedinscienceandtechnology,itcanproducesophisticatedmachineryandequipment,suchascomputers,jetairplanesandelectricgenerators.Theirmanufacturedgoodsareusuallysoldathighpricesintheinternationalmarket.Sotheyenjoyfavorableconditionsintheinternationaltrade.
Inadditiontotradeingoods,thereisanotherformoftrade,i.e.tradeinservices.Theformeriscalledvisibletrade,andthelatter,invisibletrade.Transportation,insurance,financingandtourismaresomeoftheformsofinvisibletrade.Tradeintheseformscanbeasimportanttosomenationsastheexchangeofgoodsistoothers.
31. Accordingtothepassage,internationaltrademeans_____________.
a.exportinggoodstoothercountries
b.exportinggoodstoandimportgoodsfromothercountries
c.exchangingnotonlygoodsbutalsoservicewithothercountries
32.Thereasonforcountriesoftheworldtoengageininternationaltradeis _____________.
a.tobuildupfriendshipwithpeopleinothercountries
b.toexchangewhatonehasforwhatoneneeds
c.toprovideassistancetopoorcountries
33.SaudiArabiausuallyexports _____________toothercountries.
a.oil
b.coffee
c.computer
34.Whosufferfromunfavorableconditionsininternationaltrade?
a.Thedevelopedcountries.
b.Thedevelopingcountries.
c.ThecountriesinWestEurope.
35.10.Whichofthefollowingareviewedasinvisibletrade?
a.Coffee,rubberandoil.
b.Computers,airplanesandelectricgenerators.
c.Transportation,insurance,financingandtourism.
V.TRANSLATION(3段短文,每段5分,共15分)
TranslatethefollowingpassagesintoChinese:
36. successfulteamsaremadeupofindividualswhohavedifferentbackgrounds.Inanorganization,effectiveworkteamshavetobebasedonfunction,purpose,orindividualexpertiseratherthanonpersonality.
37.Tocutdowninwordiness,usetheactivevoiceratherthanthepassivevoice.Usingtheactivevoicehelpsyoubedirectandkeepsyoursentencesfrombeingtoowordy.
38. Formalreportsaremorecomplex