三十多个国家的Business Culture 来源.docx

三十多个国家的Business Culture 来源.docx

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三十多个国家的BusinessCulture来源

三十多个国家的BusinessCulture来源：

苏勤的日志

在LeadershpInOrganiztion这门课里面，有一章是探讨cuture，每个人都需要写三条给外国人在自己国家做生意的建议，老师最后搜集整理了发给了大家。

因为是写给同学的，所以大多数都相当真实。

非常有意思，也很revealing!

多读几个国家，you'llbeamazedbythethesimilarityanddifferenceamongdifferentcultures!

TipsforDoingBusinessinmyCountry

LondonBusinessSchool

ClassofMasterinManagement2011students

Austria

∙Punctualityisimportant

∙ItisveryimportanttoaddressAustrianbusinesspeoplewiththeirtitlee.g.Dr.andtheirlastname

∙AvoidmakingappointmentsforthemonthsofJulyandAugustaswellasAustriannationalholidays

Belgium

∙SpeakFrenchorEnglish

∙BeawareoftheculturaldifferencesbetweenFlandersandWallonia

∙WagesarequitehighinBelgium

∙Belgiumhaslotsofhighlyeducatedpeople

∙Beopentoshowwillingnessforcompromise

∙Don’taskquestionsaboutthecountry’spossibleseparation,wearetiredofansweringthesequestions

Belgium（Flanders）

∙TrytoaddressFlemishpeopleintheirownlanguage

∙Focusonthecontent.Flemishpeopledonotcareaboutform.

∙Donotactoverlysocial

Brazil

∙Startsmall–avoidrisk

∙Workwithreliableagents–bridgetheculture

∙Buildrelationships-meetthecustomers

Bulgaria

∙TodobusinessinBulgariayouareadvisedtovisitthecountryatleastonseveraloccasions.Personaltreatmentisveryimportantforbuildingrelationshipsandtrustandifyoudonotmanagetobuildsuchrelationshipsyoumightstumblereachingbusinessagreements.

∙Bepreparedtodealwithbureaucracy.However,ifyouknowthe“rightperson”,startingabusinessmightbeeasier. Therefore,buildyournetworkonalocallevel.

∙Lawsprotecttrademarks,copyrightsandpatentsandensureequaltreatmentofbothforeignanddomesticinvestors.Howeverthelegalsystemfunctionsslowly,soyou’dbetternotgetinvolvedincourtdisputes.

Canada

∙Beopenandwelcoming

∙Befriendly

∙Peopleareverypoliteandyouareexpectedtobepolitetoo

∙Canadianstendtosay“sorry”alot

∙Ethicalpracticeismostimportant

∙Watchoutforculturaldifferences–Canadaisamulticulturalcountry

∙Canadaisofficiallyabilingualcountry（EnglishandFrench）.FrenchdominatestheprovinceofQuebec

∙Canadaisverymulticulturalandpromotesdiversity–impactoncustomersegmentationandadvertising（e.g.labelsmustbeinFrenchandEnglish）

∙Chargehigherthannormalpricesbecausenoonewillcomplain

∙Fillinyourtaxformscorrectly

∙Besensitiveto（oravoid）comparingCanadianstoAmericans

∙Canadiansdon’tliketobethoughtofas“justlikeAmericans”

Itisaverycommonpracticetotipwhenreceivingservices（restaurant15-20%）

China（前十条都在说关系……）

∙Relationships,butnotnetworking

∙Relationshipmattersthemost

∙Networkingisimportant

∙Networkingusthekeytobusinesssuccess

∙Buildgoodrelationshipwithyourclientsandpeopleinthegovernment

∙Buildingrelationships

∙Buildgoodrelationshipwithyourclientsinthegovernment

∙Businessisdonemostlythrough‘GuanXi’,whichmeansrelationships/networking.Sofindtherightpersonofinfluencetogetyourtrusted

∙Neverunderestimate“GuanXi”–connections,networks.Youneedtobedealingwithapersonofinfluence

∙Hirelocalrepresentatives/consultantstomonitordealsandrelationships

∙Dinnersanddrinks

∙Entertainment

∙Beingagoodperson

∙Don’tbetooaggressive

∙Doitwiththegovernment

∙Bereadytodrinkalotofalcohol

∙Youhavetodrinkalot

∙Bepreparedtodrink5%whitewine

∙YouhavetotrainyourselftobegoodatdrinkingespeciallyifyoudobusinessinnorthernChina

∙Peoplemakebusinessdealsondinnertable

∙Accountingsystemisnotwelldeveloped–becareful!

∙Knowthedifferentcharacteristicsofpeoplefromdifferentprovinces

∙Beveryflexible

∙Followyourboss

∙Don’tfightforbills

∙Keepaneyeonpolicychangesinthefinancialmarketsoastolowerrisks

∙Behumble

∙Understandlocalculture（learnlocallanguage）

∙Respectface

∙Understandthewaysofsaying“no”,sinceChinesealmostneversayitdirectly

∙Respectface.Neverargueorvoiceadifferentopinionwithanyonedirectly

∙Usethesameduediligenceyouwouldinthewestsoastoprotectyourintellectualproperty

∙Showalotofgestureofgoodwill

∙Governmentsplayanimportantrole

Egypt

∙Connectionsareeverything

∙SpeakingEnglishandArabicisessential

∙Don’ttakeworktooseriously;Egyptiansarelaid-backandliketohavefunonthejob

France

∙Processmattersasmuchasresult

∙Respectandshowrespecttoyoursuperiors

∙Alotofbusinessisdoneoverlunch,dinnerordrinks

∙DevelopaperfectfluencyinFrenchlanguageandculture

∙Knowpeople

∙Network,network,network（acceptthatsuccessifnotallaboutmerit）

∙Youmightbejudgedveryquicklyandsuperficially

∙Dresswell.Frenchpeopledrawinformationonpeoplebasedontheirappearance

∙Bepreparedtobejudged

∙Don’tsayeverythingisgreat,criticize!

∙Followbusinessetiquette:

beverypolite,well-manneredandformal

∙ItisimportanttospeakFrench

∙SpeakandunderstandFrenchx2

∙Usefirstnamesonlyafterbeinginvitedtodoso

∙Makefriendsintheworkers’unions

∙Besuretopossessgoodanalyticalskills

Germany

∙Beontime!

X4

∙Punctualityx2

∙Bepunctual

∙Knownfordiligentworkethic-expecttoworkhard

∙Germansdrinkbeerandlikesauerkrautandwurst

∙Focusonvalueaddandcontentcreation

∙Makeyourselfheard

∙Beawareandshowyourawarenessoflocalandfederalregulation

∙Showhowyouwillcontributetothelocalcommunityorhighlightthebenefitsofdoingbusinesswithyou

∙Mostimportantpointsofagendaarespokenaboutfirstinnegotiations

∙Meetingdeadlinesiscrucial

∙Keepyourpromises

∙Matterandpersonareoftenseenasseparateinbusiness

∙Moreorlessastrictlinedrawnbetweenbusinessandprivatelife

∙Focusonthecontentofdiscussion,nodistractions

∙Behonest!

X2

∙Don’tbeoffendedbyharshlanguage

∙Don’tcallsomeonebyfirstnameimmediately

∙Bestraightforward

∙Straighttothepoint

∙Formal

Greece

∙Youhavetobefullyawareofthelegalsystem

∙Knowwelleverylawapplyingtoyoursector

∙Maybeyouwillneedtousesomenotverylegaltechniquestoachieveyourgoal

∙Meetingscanbearrangedonaveryshortnotice

∙Informalnetworksandwhoyouknowaremoreimportantthanwhatyouknow,especiallyifyouareawoman

∙MostGreeksspeakEnglishbuttheyaresuspiciousofforeignersdoingbusinessintheircountry

∙Buildtrustinyourbusinessrelations

∙Punctualityisimportantinbusiness

∙Negotiationsispartofclosingthedeal

∙Negotiatemuchandhard

∙Don’ttrusteasily    

∙Longlunchesareanimportantsourceofbuildingrelations,negotiationsandclosingdeals

HongKong

∙Givebusinesscardswithbothhands

∙Don’tbefirsttostarteating

∙Manneriseverything

∙Rentingisexpensive–trytogetassmallanofficeaspossible

∙Corruptionisrelativelylow–youcancountonthelegalsystem

∙Outsourcingservicesisquiteeasy–smallaccountingfirms,legalfirms,HRfirmsareabundant

Hungary

∙Thinkverycarefullyaboutgovernmentregulations–veryregulated!

∙Goforcheapproductsratherthanquality

∙Bereadyforsharpvolatilitiesincustomerdemand

India

∙Havealotofcashinyourwallet

∙Haveapedigree–familynameoralmamatter

∙Thereisalwayssomeonewhoknowssomeonewhocangetthejobdone

∙Shouldhavestrongcontacts/networksamongpoliticalcircles

∙Connections!

∙Beawareofculturalsensitivities

∙Understandcultureandrespectthevaluesofthelocalpeople.Theirbeliefsandwayofthinkingwilldifferfromyours,acceptandrecognizethem

∙Localknowledge

∙Indiansareverysentimentalaboutreligiousbeliefs

∙Manageredtape

∙Bureaucracyisinsane.Youhavetocopewithit

∙Workisdistributedbetweenmanypeople.Itisnotsurprisingtofindasingledocumenttopassthroughseveralhandsbeforebeingcomplete

∙Indiansareverysocialpeople.Theyliketocommunicateandtalkwhiletheywork

∙VerylargeEnglish-speakingpopulation,hencepotentialforglobalcommunication,noneedtolearnlocallanguages

∙MostIndiansdoingbusinessspeakEnglish,soitisn’tstrictlyarequirementtoknowlocallanguages

∙Indiansaregenerallyveryhardworking               

∙Indiaisalargelyprice-sensitivemarket

∙Bribesareverycommon.It’schangingslowlybutitisawayoflife

∙Shouldbewillingtocopewithslackinprofessionalismandbribestopoliticalleaders

∙Shouldbewillingtofacethechallengeasaresultofintensegoodqualityandlowcostcompetition

Italy

∙Speakthelanguage

∙Payontime

∙Runbackgroundchecksonpeoples’qualifications

∙Askyourselfwhoactuallyholdsthepower.Donotrelytoomuchonformalrulesandauthorities

∙Thinkcreatively,beopentonewideasandwaysofdoingthings

∙LearnItalian,befriendlyandnotjudgemental:

itishardtounderstandhowItalyworksfromtheoutside

∙SpeakItalian!

（Englishisoptional…）

∙Behumbleanddon’tmaketoomanyjokesonstereotypes

∙Enjoy3hourbusinessdinners

Lebanon

∙Havegoodconnectionsandmakegooduseofcorruption（i.e.corruptionissometimesnecessary）

∙Expecttobribealotofpeople

∙HighendworkswellbecauseLebanesepeoplearesuperficialandveryshowy

∙HavegoodPR

∙Adapttoalackoforganisation

Malaysia

∙Speakthethreemainlanguagesfluently–Malay,Mandarin,English

∙Youmayfinddifficultyinpronouncingnamesbutmakeaneffo