HND员工培训与开发.docx

HND员工培训与开发.docx

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HND员工培训与开发

IndividualReport

A6HC34TrainingandDevelopingtheworkforce

Outcome3

NAME:

SCN:

CLASS:

Contents

IntroductoryPreamble……………………………………………..3

a.TheoriesofLearning……………………………………………4

b.TheLearningCycle……………………………………………..4

c.LearningStyle…………………………………………………...5

HowtoconductaSelectionInterview……………………………..5

a.Preparingfortheinterview……………………………………..6

b.Conductingtheinterview………………………………………..7

c.Advantagesanddisadvantagesoftheinterview……………….8

d.Discriminationandhowtoavoidit……………………………..9

TrainingSessionPlan……………………………………………….10

CostsofPreparingandDeliveringforCourse…………………….10

Evaluation……………………………………………………………12

IntroductoryPreamble

Thereportincludeshumanresourcemanagerstopreparefortrainingactivities,andthetrainingtimeis2to3hours.Thereportincludestheresourcesusedbyhumanresourcesmanagersintrainingandthecontentoftheinterview.Thethemeofthetrainingis“Howtoconductaselectioninterview”.Thereportfirstintroducesthelearningmethod,agoodlearningmethodcansupportthetraining.Themethodsofstudyincludetheoriesoflearningthelearningcycleandlearningstyle.Thesecondpartintroducestheprocessoftheinterview.ThecontentandprocessoftheinterviewincludePreparingfortheinterviewconductingtheinterviewadvantagesanddisadvantagesoftheinterviewanddiscriminationandhowtoavoidit.Traininginterviewmustfollowtheprincipleofequalityandrespect,sotheplacemustbecarefullychosenandmakechoice.Reflecttheimportanceofbusinessprofessionals,asmuchaspossibletoeasethepressure,tocreateanequal,warmandharmoniousatmosphere.Thereportintheformreflectsthetrainingarrangementsandresourcesusedinthetraining,interviewwithwhatresources,trainingandtrainingofthespecificarrangementsandresourcesused.

Thetrainingprogrammainlyconsistsoffourparts:

●Preparingfortheinterview

●Conductingtheinterview

●Advantagesanddisadvantagesoftheinterview

●Discriminationandhowtoavoidit

Trainingprogramissupportedbythreetheories:

●Theoriesoflearning

●Thelearningcycle

●Learningstyle.

Theoriesoflearning

Learningisaprocessofactiveengagementwithexperience.Itiswhatpeopledowhentheywanttomakesenseoftheworld.Itmayinvolveanincreaseinskills,knowledgeorunderstanding,adeepeningofvaluesorthecapacitytoreflect.Effectivelearningwillleadtochange,developmentandadesiretolearnmore.

Thelearningcycle:

Onetheoryoflearningsuggeststhattheprocessbywhichpeoplelearnisthroughthelearningcycle.Therearefourmainelementsofthecycleanditisimportanttonotethatalearningprocesscanbeginatanypoint.Itisalsoimportantforustobeawarethattocompletethelearningprocesslearnersneedtoworkallthewayaroundthecycle.

Testingtheimplicationofconceptsinnewsituations

Formationofabstractconceptsandgeneralization

Learningstyle

Therearefoursessionsinthelearningstyleincludeactivists,reflector,theorist，pragmatists.Learningstylesrefertoarangeofcompetingandcontestedtheoriesthataimtoaccountfordifferencesinindividuals'learning.Thesetheoriesproposethatallpeoplecanbeclassifiedaccordingtotheir'style'oflearning,althoughthevarioustheoriespresentdifferingviewsonhowthestylesshouldbedefinedandcategorized.Acommonconceptisthatindividualsdifferinhowtheylearn.

Activists:

Althoughthesepeopledonothavelearningexperience,theirlearningstyleismodest,takeactionandconsiderthefutureimpact.Theyareactivelearning.

Reflectors:

Theirlearningstyleistoobservethesituationfromdifferentangles.Theyliketocollectdataandthinkaboutanyconclusionsbefore.

Theorists:

Theythinktheproblemthroughstepbystep.Theyconsiderlearningnewknowledgethroughlogicalobservation.

Pragmatists:

Theyacquirenewknowledgebypracticeandpractice.Theytaketheinitiativetoacquirenewideas,theoriesandtechniques.Theypositivelysearchoutnewideasandtakethefirstopportunitytoexperimentwithapplications.Theytendtobeimpatientwithruminatingandopen-endeddiscussions.

TrainingSessionPlan

Trainingofconductingaselectioninterview

Overallobjective:

Interviewingpeopleforpeoplecustomerserviceroles

TrainingSessionPlan1

Subject1:

Preparingfortheinterview

LengthofSession:

40minutes

Objective:

Toestablishafairatmosphereandanefficientworkingenvironment.

Time

Title

Duration

Method

Resources

1:

20pm-

1:

30pm

Arrangeafinalinterviewenvironment.

10minutes

Trainerlecture

Pens;Handouts;

Water

1:

30pm-1:

40pm

Readytousehardwareandsoftwarefacilities

10

minutes

Trainerlecture

Pens;Handouts;

Water;

1:

40pm-

1:

50pm

Listthequestionsintheinterview

10minutes

Trainerlecture

P