全球500强外企面试内部资料.docx
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全球500强外企面试内部资料
外企的江湖水也深。
而全球500强的外企,在面试这一道关口,更是重中之重。
而在这外企的职业生涯中,你的义务和牺牲会有哪些?
在你选择的领域中,找出哪些方面可以使你胜出
找出从事哪方面工作可以使自己超越他人
分析你个人的求职倾向、兴趣爱好、优点长处、性格及技能等
WhatAreTheCommitmentsAndSacrificesNecessaryToMake?
全球500强的外企是个充满生机、充满变化的领域。
这个行业佼佼者的普遍共性是:
精力充沛、热情向上、学识丰富、高度自律和具有极强的自我鞭策力。
经历了无数次激烈的市场变幻和特殊时期的不确定状况,他们中的大多数人都十分谦逊谨慎。
在他们成功的背后,每一个人都倾注了自己的全部精力,付出了异乎常人的巨大努力。
当然,全球500强的外企中不同的职业对个人能力和天分的需求各不相同,但是毫无疑问,这些成功人士的一个共同点就是他们都把个人的职业发展当做一个长期奋斗的事业来做。
作为新手,你应该培养这种长期奋斗的心态。
你必须作好这样的心理准备:
调整自己的生活方式,尽最大努力获得学习经验。
许多年轻人对这一行特别感兴趣,但是却不能始终保持这种坚持不懈的精神。
他们往往急功近利,不理解奋斗和牺牲的含义所在,他们不能一步一个脚印地前进,在短短的几年内便“油尽灯枯”,没有后劲继续下去。
最终一句话:
想在全球500强外企获得成功意味着要作出许多方面的牺牲。
CaseQuestions
Casequestionsaremostcommonlyusedinconsultinginterviews,buttheycanbeusedinothersituations,suchasininterviewsformarketingpositionswithconsumergoodscompanies.Simplyput,acaseinterviewistheanalysisofabusinessquestion.Unlikemostotherinterviewquestions,itisaninteractiveprocess.Yourinterviewerwillpresentyouwithabusinessproblemandaskyouforyouropinion.Yourjobistoasktheinterviewerlogicalquestionsthatwillpermityoutomakeadetailedrecommendation.Themajorityofcaseinterviewersdon'thaveaspecificanswerthatyou,thecandidate,areexpectedtogive.Whattheinterviewerislookingforisathoughtprocessthatisatonceanalyticalandcreative.Here'sasamplecasequestion:
Youareadvisingacreditcardcompanythatwantstomarketaprepaidphonecardtoitscustomers.Isthisagoodidea?
You:
Whatistheroleofourcompany?
Dowesimplymarketthecardormustwecreatethemourselves?
Interviewer:
Thiscardwillbeco-marketedwithanoutsidephonecompany.Wedon'tneedtoperformtelecommunicationsfunctions.
You:
Whatareourexpensesconnectedwiththecard?
Interviewer:
Wemustpay15centsforeveryminutewesell.Wealsohavetopay$1.00asastart-upcostforthecardandcardsystems.
You:
Whatareourmarketingexpenses?
Interviewer:
Wenormallyuseslipsofpaperthatareattachedtothebacksofourcreditcardpaymentenvelopes.Wesometimesalsosendcustomersadirectmailing-inaseparateenvelope.Orwecanhavetelemarketerscallselectedcustomers.
You:
What'sthecostofeachofthesemarketingtechniques,andwhatistheirresponserate?
Interviewer:
Telemarketershavea2percentresponserate,andcost$1.00percall.Directmailingscostus40centspermailingandhavea0.50percentrateofresponse.Ourpaymentattachmentshavea0.25rateofresponse,butonlycostus5centseach.
You:
I'mgoingtoassumewewillsellone-hourphonecards.Thatwillcostus$9.00fortheminutesandadollarpercard-soeachcardcostsus$10.
Interviewer:
Thatsoundsreasonable.
You:
Andwhatisourexpectedrevenueonaone-hourphonecard?
Whatisthecurrentmarketratefora60-minutephonecard?
Interviewer:
Assumeit's50centsaminute.
You:
Soifwesellthecardsfor$30,wehavea$20profit,minusourexpendituresonmarketing.
Interviewer:
What'sourcoststructurelooklike?
You:
Okay,let'sfigurethisout.Tosell1,000cardsthroughtelemarketing,wewouldneedtocontact50,000people.Thatwouldcostus$50,000.Tousedirectmail,wewouldhavetocontact200,000thousandpeople,which,at40centspermailing,costsus$80,000.Sincetheenvelopeinsertsaren'tveryreliable,wewillneedtocontact800,000peopleusingthatmethod.Butat5centseach,itcostsonly$20,000tosell1,000cards.
Wemake$20profitoneachcard.Butevenatthecheapestpromotionalvehicle,at$20profit,wewouldonlybreakeven,becauseourprofitson1,000cardswouldbe$20,000.Weshouldn'tmarketthiscard,unlesswecanfurthercutourmarketingcostsorincreasethepriceofthecard.Ifwecouldslicethecostoftheenvelopeattachmentsapennyorso,orsellthecardfor$35,orconvinceourco-marketertoreduceourcosts,itmightbeworthselling.
Commonly-askedQuestions
Companiesthesedayslookformorethanwhetheryou'reawittyorespeciallycoolindividualwhenitcomestopersonality.Amongthecharacteristicshighestontheirlistareteamworkandinnovation.Theymaynotaskwhetheryouareateamplayer,orcreative--doesn'tmeanyoushouldn'tgoaheadandtellthem.Butthenagain,alotofinterviewerswillaskyououtright:
tellmewhyyourpersonaltraitswillworkhere.
1.Whyareyouapplyingforthisposition?
Probablythemostcommonlyaskedquestionatjobinterviews.Youneedtoconvinceyourinterviewerthatyouareenthusiasticaboutthejob.
2.Tellmeaboutatimewhenyouusedinitiative/Givemeanexampleofwhenyoucameupwithaninnovativesolution/Givemeanexampleofatimeyouexceededexpectations.
Inthisever-changingworldinwhichwework,employeesaresupposedtobeinnovative,tobeableto"thinkoutsideofthebox.Questionslikethese(suchasthewaythe"initiative"questionand"exceededexpectations"questionsareworded)canbeusedasopportunitiestotalkaboutcreativefaculties--pickaninstancewhenshowinginitiativemeantcomingupwithanout-of-the-ordinarysolution.
3.Iseeonyourresumethatyouservedaschairpersonofsuch-and-suchcommittee.Whatwasthatexperiencelike?
Alongwithinnovation,employersoftenlookforleadershipability.Ingeneral,interviewersarelookingforevidenceofawillingnesstolisten,anabilitytogivefeedback,andafirmnesswhenitcomestogettingthingsdone.
4.Whatwouldmembersofyourbasketballteam/businessschoolcohort/butterflycatchingexpeditionsayaboutyou?
Tellusaboutatimeyouhadtodealwithadifficultteammember.
Teamworkisanotherhighlyvaluedtraitthesedays,companiesarelookingforemployeeswhoworkwellingroups.Ifyourinterviewerdoesn'tbringupteamwork,doityourself.Thesequestionsaresimilartotheleadershipquestions-interviewersarelookingforbothanopennesstoideasandawillingnesstonudgeteammemberstowardagoal.
5.Whydidyoudecidetoswitchcareers/Whydidyoudecidetogobacktoschool/Whydidyoutaketimeoffduringcollege?
Bepreparedtowalkthroughyourresumewithyourinterviewer,especiallyatcompaniesthatliketopromotefromwithin.Theywanttoknowthatyou'recommittedtotheindustryandwillbeloyaltotheircompany.
6.Wheredoyouseeyourselfin5years?
Youdon'tnecessarilyneedtosaythatyouwanttoworkforthecompanyforever,butyoushouldexpresshowyouthinkthepositiontowhichyouareapplyingwillhelpyougrow.
7.Soyoujustgraduated.Howdidyoulikeschool?
Lovedit.Learnedsomuch.AndletmetellyoualittlebitaboutwhattypesofactivitiesIwasinvolvedin.
8.Whatlessonsdidyoulearnfromyoulastjobthatyouthinkcanbetransferredtothisposition?
9.Whatdoyouconsideryourbiggestfault?
Interviewerslovethisquestion,eventhoughitsortofinvitesdishonesty.You'resupposedtosaysomethinglike:
"I'maperfectionist."Or:
"Itendtoworktoohard."Youmaywanttoprepareamorethoughtfulanswer,butyoushouldatleastanticipatethisquestion.
10.Ifyoucouldgoanywherefor24hours,withanunlimitedbudgetwherewouldyougo?
Sometimes,interviewerswillaskoff-the-wallquestionsjusttogetabettersenseofwhoyouareasaperson.
QuestionstoAskDuringYourSummerInternshipInterviews
*Canyougivemeanexampleofmysummerresponsibilities?
Trytomakesuretheansweryoureceiveisasspecificaspossible.Particularlyifyou'renewtotheindustry,youwanttoensurethatyouwillperformworkthatisrepresentativeofafull-timeassociate.
*Howmanypeoplearetypicallygivenpermanentjoboffers?
Andaskforpercentagestoo.Thisshowsyou'reinterestedinopportunitiesaftergraduationatthefirm,andallowsyoutoplanyourstrategicoptions.Somefirms,likeGoldmanSachs,areknownforgivingofferstoasmallproportionofthesummerclass.Youmaywanttotrybetteroddsatanotherfirm.
*WillIbeabletorotatebetweendepartments?
Again,themoreyouknowaboutthecompany,thebetteryouwillbeabletodeterminewhichdepartmentinterestsyoumost,orwhetheryouwanttoworkatthefirmatall.Ifthere'saspecificdepartmentyouwanttoworkin,youshouldmakethisknown.
*Doyouprovideanyassistancewithrelocation?
Manyfirmswillhelplocate,andevensubsidize,summerhousing.Ifthismakesadifferenceinwhetheryoutaketheposition,ask.
StrategiesforAnsweringBusinessCaseQuestions
Ifyou'regoingintoaninterviewwhereyoumightexpectacasequestion(abusinessquestionpresentedtoyouforyourdetailedanalysis),it'simportanttohaveafewbasictipsdownpat.
1.Takenotes.
Asyourinterviewerpresentsyourcase,besuretotakecarefulnotesonthenumbersorotherfactsgiven.(Alwaysbringanotepadandapentoaconsultinginterview.)Youdon'twanttoaskyourinterviewertolaterrepeatinformationthathasalreadybeengiven.
2.Askquestions.
Yourinterviewerexpectsyoutoaskquestions--asmanyintelligentquestionsasyouneedtoobtainanaccuratepictureoftherelevantfactsinthecase.Manyinexperiencedcaseintervieweesmaketheerrorofnotaskingtheirintervieweranyquestions,perhapsafraidthattheywilllookignorant,ornotwishingto"bother"theinterviewer.Onthecontrary--notaskingquestionsisafatalerrorinacaseinterview.Ifyoudon'tknowthefirstthingaboutthehelicoptermarket,askhowmuchitcoststomanufacturearotor.Ifyouneedtoestimatethedemandforabeef-flavoredpotatosnackinWichita,Kansas,thenfeelfreetoaskthepopulationofWichitaandenvirons.
3.Bepreparedtotakecharge.
Youwilloftenfindthatyourinterviewerwilldirectyourlineofquestioningtoaspecificarea,butyoumustalwaysbe