马云作客美国查理罗斯脱口秀谈三大信仰英文.docx
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马云作客美国查理罗斯脱口秀谈三大信仰英文
CHARLIEROSE:
JackMaishere.HeisthefounderofAlibaba,China's
largeste-commercegroup.He'soneofthecountry'sfirstandmost
Successfultechnologyentrepreneurs.Hiscompanyrunsahostofpopular
IncludingsitesA,atradesiteforSmallBusinessThatYou
MoreThan50millionusersinMoreThan240countries.
HowaboutChina'slargestretailsitewithMoreThan300million
users,andChina'sversionofPayPal,withMoreThan400millionusers.
ThecompanyiseyingAlsoMarketsintheUnitedStates,Japan,andIndia
formoregrowth.
AlibabaisChina'sHomegrownAmongtechcompaniesflourishedThatHave
BoomingmarketinSTIs.AlreadyChinahastheworld'slargestInternet
Populationwithover400millionpeopleonline.I'mPleasedtoHaveJack
Maatthistableforthefirsttime.Welcome.
MAJACK:
Thankyou.
CHARLIEROSE:
SotellmehowyougotInvolvedintechnology.
MAJACK:
ActuallynowI'mnotInvolvedintechnology.I'mInvolved
inentrepreneurship,BecauseIWasTrainedtoBeahighschoolteacher.I
knownothingabouttechnology.TheonlythingIusemycomputerissend
Receiveandemailandbrowse.That'sit.
CHARLIEROSE:
Youcannotwritecode?
MAJACK:
No,notatall.I'mAlwayswonderinghowthecodeworks.
Butbecauseidonotknowthetechnology,ButIrespecttechnology,we
Alwayshirethebestpeople.
Ibelievetechnologyisonethingisforthepeople.Weshouldtell
thetechnologyguyWhattheConsumersWant,Whatthepeoplewant,becausei
Believe80Percentofthepeopleinthisworldarelikeme-welove
Buttechnologywe'rescaredoftechnology.
CHARLIEROSE:
SoWhatWasitaboutyouandCreatingThesecompanies?
MAJACK:
Well,IstartedthefirstInternetcompanyinChinain1995
CalledC.JustbyaccidentICametotheUnitedStatesandI
foundsomethingisgoingtochangetheworld,soIstartedthebusiness-
CHARLIEROSE:
YouKnewItWasGoingtochangetheworldandyousaw
it?
MAJACK:
Yes.Ithinkthisthingisgoingtobehuge,byhonestlyI
DoNotKnowAfter15yearsitwouldgrowThatfast.AndIWorkFor
myselfforthreeyearsandcompetewithChina,andThenthesitefailed,
JoinedGovernmentandThenfor14milesandThenstartAlibaba.
TodayIthinkWhatwewanttodothebusinessIsThatWhenIWas
entrepreneur,smalltinybusiness,nobodyHelpus.SoWhenwegrowwe
say,well,ChinaNeedsalotofjobs,ChinaNeedsalotofentrepreneurs.
Andwhat'sthebestwaytohelpthem?
Internet.SoTheywillfocuson
HelpingEachOther.AndBecausewearehelpingmorepeopleandThereare
Thenmorepeoplehelpingusthebusinessreallygrows.
CHARLIEROSE:
Youareanapostleforsmallbusiness?
MAJACK:
I'mastrongbeliever.It'smyreligion.
CHARLIEROSE:
It'syourreligion?
MAJACK:
It'smyreligion.Ithinkit'sagreathonorforusThatwe
WereborninthisstagedoingInternet.AndwesoRealizedWeCanhelp
manypeople.
Andit'sallaboutfamily,isit'sallaboutfamilyhopeanddreams.
So,youknow,IthinkI'mveryhonored,Thatit'sjustagreathonorThat
ThisLifeThatYouCanInfluencesomanyjustbyusingtheFamilies
technology.
CHARLIEROSE:
WhereisAlibabagoing?
JACKMA:
StayFocusedone-commerceandtheconsumermarketandI
wethinkChinaBecometheInfrastructureofe-commerce.Youknow,e-
commerceintheKingdomisadessert,ButinChinait'sBecomeamaincourse
BecausetheInfrastructureofdoingbusinessinChinaissobad.The
InfrastructureofdoingbusinessisintheStatesissogood.Soit'svery
Difficultforapewe-commercecompanytogrowThatbigintheStates.
ButinChina,justlikemobilephones.Ten,15yearsagothe
InfrastructureofTelecommunicationWassobad.E-commerceToday,same
thing.ThereIsSoIthink-thebestThatCameIntoThisWorldIs
Throughthemakemoneyhelpingcommerce.
CHARLIEROSE:
Whatdoyouthinkisyourcorecompetence?
MAJACK:
It'sculture.It'snotthetechnology.Ithinktechnology
isatool.ButthecorecompetenceofOurCompanies,WeHave20,000-we
growfrom18peopletonow20.000youngpeople.Andwefocusalotonthe
valueinmakingsuretheculture,everybodyworksforHelpingothers
INSTEADofjustmakingmoney.
Andwebelievethat'sDifferentfromWallStreet.Webelievecustomer
onenumber,employeenumbertwo,threeshareholder.
CHARLIEROSE:
Customerone,employeetwo,threeshareholder.
JACKMA:
Numberthree.Thisismyreligion.Ifyou-it'sthe
Thatcustomerpaysusthemoney.It'stheEmployeesThatdriveinnovation.
It'stheshareholder-andShareholderssay,youknow,I'mamemberthe
IPOdaybefore,andalotofpeoplesayJack,we'relongtermShareholders.
WhenacrisismeatButtheseguysrun.Theyrunaway.
(LAUGHTER)
Mypeoplestayed,stayedCustomers.
CHARLIEROSE:
Yes.Soyou'vegotaworldmarketnow.You'vegot
traction,tractionbigtimeCanyoulookattheworldandsaywhatwedoin
Chinawecandoanywhere,ornot?
MAJACK:
Well,yesandno.Ithinkwewouldsaywe'redoingChina.
Wherethere'ssmallandmediumsizebusiness,yes.I'mastrongbeliever
smallisbeautifulinthiscentury.Lastcenturybigsize,bigskill.
CHARLIEROSE:
Sosmallisbeautiful21stcentury?
JACKMA:
Smallisbeautiful.SoaslongaswebelieveAnynation
anywhereoffsmalltomediumsizebusiness,we'llbethere.
CHARLIEROSE:
Now,Therearepeopletryingtocreate-doyousee
peopleintheUnitedStatestryingtofollowyourmodelanddowhatyou're
doing?
MAJACK:
Theytrybutnotsuccessful.
CHARLIEROSE:
Whyisthat?
MAJACK:
IthinkU.S.Stillisdrivencompany.Tenyearsagothee-
commerceinthewesternpartisFocusonbigcompany,focusonbuyers,
focusingoncutthecost.ButinChinawefocusonsmallandmediumsize
companies.Wefocusonsupplies.
IthinkyouHavetoteachtheSMEhowtosavethecosts.Wewould
helpthemtosellThings.ButUSA,WeHaveovertwomillionregistered
users,smallandmediumsizeindividualusersintheStatesrightnow.
CHARLIEROSE:
IdonotknowThatthisisananalogyornot,ButSam
WaltonatWal-MartFocusonsmalltowns.IbuiltWal-Martbyserving
peopleinsmalltowns,NotBycomingtoManhattanorBostonorChicagoor
LosAngeles.
MAJACK:
IagreewithThat.Ithink-I'veseenpeoplemakea
fortunebycatchingshrimp,ButI'veneverseenpeoplemakeafortuneby
catchingsharksandwhales.
(LAUGHTER)
Like"ForrestGump"Toldme,thisshrimpandshrimpThat,YouHaveto
simpledream.
(LAUGHTER)
CHARLIEROSE:
Exactly.SoNowThatYouHaveavery,veryprosperous
business,EnormousWealth,fame,whatisityouwanttodo?
MAJACK:
IthinktherestofmylifeisspendmoretimeEncourage
entrepreneurship.
MAJACK:
Itisyourreligion?
MAJACK:
That'sright.IwanttohelpmoreSMEsandhelppeoplego
backtoschool.IWasTrainedtoBeaschoolteacherandI'vebeendoing
businessfor15years,andIthinkmostofthethingsILearnedfromschool
arecorrect.
CHARLIEROSE:
WhatDidYouLearnThatYouWishYouHadLearned?
InOtherWords,Whatareyouteachingusthat'snotcorrect,andWhatis
NotThatthey'recorrectteachingus?
MAJACK:
Well,theMBAschools,alotofbusinessschoolsteachThey
alotofskillsonhowtomakemoney,howtorunabusiness.ButIwantto
peopletellifyourunbusiness,youHavetorunthefirstvalue.Tosurf
theOthers,helptheOthers,that'sthekey,becausei-oneoftheThings
webelieveisifyouthinkaboutmakingmoneyandthisistheU.S.dollar,
theJapaneseYen,HongKongdollars,nobodyWantstomakefriendswith
ThesePeople.
ThinkabouthowcanyouhelppeopleandcreatevaluefortheOthers
AndThenYou'llgetthemoney.ThisishowweSucceedinChina.Andthis
iswhyyoucallusacompanycorecompetence.Itrytomakepeoplebelieve
That.It'sBecomeareligionofthecompany.
PeoplesayJack,yourcompanyiscrazy.Howcanyoudothat?
But
thisisthewaywerunthebusiness.AndIthinkthisisthewaythe21st
century.TheotherthingisAlsoFocusonqualityandyourownpeople.
CHARLIEROSE:
SayThatAgain?
MAJACK:
Yourownpeople,becauseithinkChinaisthebestresource
Notthecost,it'sthehumanbrain,1.3billionpeople.IfweDevelop
Theirbrains,that'sgotalotofinnovation,that'sthebestresourceswe
Couldeverhave.
Andsomanyyoungpeople,theaverageageofthecompanyis26years
old.Thosebrains,Thatchangedtheworld.Andthat'srunningThatbrain
thecomputer.Ihaterunningcomputerbrains.Weshouldmakehumanbrains
runthecomputers.
TheGrowthtechnology,maybe500and600YearsLater,machine'sgoing
tokillpeople.OurjobistomakesureThatahumanrunsthemachine.
Machinesservethepeople,computers.
CHARLIEROSE:
SoBeyondthesmallbusinessandobsessionwith
entrepreneurshipandthehumanbrain,whatisitThat-whatisitabout
thewaytheworldisgoingThatEncourageyouorworriesyou?
MAJACK:
Ithinkworriesmeisaboutgreediness.Especiallyoneof
TheReasonsWeHaveTheFinancialcrisisisthegreed,Whenyouputmoney
first,oneshareholder.ThenationThinksabouttheGDPandthecompany
Thinksaboutrevenue,profit,IPO,andthepeopleforgotWhatthey're
doing.
Not'recomingheretomakemoney,wecometothisNottomake
money.We'recomingheretoexperiencethelife.Thatreallymademe
worry.AndWhatwouldmakemeexcited,Ithinktheyoungpeople.The
peopleborninthe80sand90s,andThesePeopleandTheirfundamental
Becauseofthevalues-
CHARLIEROSE:
Youreallybelievethat?
Youthinkthey'llreturnto
Becausevaluesofthemyoung?
MAJACK:
Becauseofyoungpeople.Youngpeople-MyFatherWas
Criticizemygrandfather.MyfatherCriticizeme.Butmyfatherdidto
BetterThanjobmygrandfat