BPnursing home.docx
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BPnursinghome
EnjoyNursingHome
BusinessPlan
By06MKT
周维万锦锋李玲芳刘璟程
Content
∙1.0ExecutiveSummary
oObjectives
oKeystoSuccess
oMission
∙2.0CompanySummary
oCompanyOwnership
oStart-upSummary
∙3.0Services
∙4.0MarketAnalysisSummary
oMarketSegmentation
oTargetMarketSegmentStrategy
oServiceBusinessAnalysis
∙5.0StrategyandImplementationSummary
oCompetitiveEdge
oMarketingStrategy
▪Advertising
▪Salespromotionplan
oSalesStrategy
▪SalesForecast
∙6.0ManagementSummary
oPersonnelPlan
∙7.0FinancialPlan
oBreak-evenAnalysis
oProjectedProfitandLoss
oProjectedCashFlow
oProjectedBalanceSheet
Appendix
ExecutiveSummary
Enjoynursinghomeoffersauniquecombinationofhealthcareandhigh-gradeservicesforelderly.Marketresearchindicatesthatthere’sasignificantneedsforqualityelderlywithinthisregionandwebelievethatbyemployingandtrainingcompetentandprofessionalnurseandprovidethemwithorganizedandresponsivemanagement,wecanbecomethenursinghomeofchoiceinHangzhouandShanghai.
Enjoynursinghomewillbecreatedasacooperationlimitedcompany,ownedbythefourofusprincipleinvestors.OurnursinghomewillbeestablishednearabeautyspotonMountainTianmuroad,Hangzhou,whichisnearbyShanghaiandJiangsu,theveryeconomicallydevelopedcitiesinChina.
Customerofourserviceswillbetheseelderlyinneedofaplacegatheredotherpeersandcouldenjoytheirrestourlives.Theseelderlyusuallywanttoliveinanursinghomeordon’twanttoincommodetotheirchild.Ournursecouldofferthecarestheelderlyreallywantsanddoctorwouldensuretheirhealth.Wecouldbuildanewlifestylethatbreaksthetraditionalthinkingof“bringupchildrenforthepurposeofbeinglookedafterinoldage”,livinginanursinghomeisanothergoodchoiceof“beinglookedafterinoldage”.
Asasocialagency,wewillbelicensedbyChina.Theprocessforlicensureand insurancecertificationhasalreadybeen initiatedandweare wellonourwaytomeetingtheregulationsandguidelinesforprovidingniceservicesforelderly.
There’recurrentlyonlythreeotherhigh-gradenursinghomeintheseregion.OneisinHangzhou,twoinShanghai.Duetothelackofmanagementandnewfacilities,webelievewehaveabigachancetoholdalargemarketshare.Andwefoundouttheydon’tofferthehomeservicesweproviding,thiswillbeanotheradvantagetoownamarketshare.
Wehavethreedifferentroomsfordifferentneeds.Normalsingleroom:
2200/person/month.Normalcoupleroom:
2800/couple/month.Specialcareroom:
3000/person/month.
Thecompanyplansontakingon debtof2.8millionintheformofafour-yearloan,andhasnoplansforadditionaldebtasgrowthwillbefinancedmainlythroughcashflow. Ourplan includesassumptionsof 100%salesoncredit,andsufficientcashon-handatstart-uptopreventanyproblemswithcashflow.
1.1Objective
ØFirst,letthecityknowtheexistenceofthisnewtypeofnursinghomeandgetonemillionprofits.
ØThan,trytoincreasetwomillionprofit.
ØNext,trytoincrease50%profitandownatleast15%marketshare.
1.2KeytoSuccess
Accordingtothecensus,theratioofoldpeopleinChinaincreasefast.Andthelivinglevelalsoincreased.Nowadays,moreandmorepeoplebecomeopen-minded,includingtheelderly.Theywanttoenjoytheirrestoflives.So,thisiswhatwewilldoforthem---anewtypenursinghome.
1.3Mission
ØSolveaproblemaboutyoungpeopledon’thavetimetolookafterelderly.Wewanttoprovideaperfectservicesfortheseelderly,lettheyenjoytheirrestoflife.
ØSolveaproblemaboutthere-employmentoflaid-offworkers.
ØBuildanewlifestyle,makepeoplethinklivinginnursingroominrestlivesisaenjoymentbutnotimmoral.
2.0Companysummary
Enjoynursinghomeisanewhigh-gradenursinghomeinitsstate-upstages.OurnursinghomewillbelocatednearabeautyspotonMountainTianmuroad,Hangzhou,whichisnearbyShanghaiandJiangsu,theveryeconomicallydevelopedcitiesinChina.
2.1Companyownership
Enjoynursinghomewillbecreatedasacooperationlimitedcompany,ownedbythefourofusprincipleinvestors.
2.2Start-upsummary
AllisRMB
Houserent
3,000,000peryear
Exerciseequipment
400*10+600*10=10,000
Entertainmentequipment
1100*10=11000
Medicalcareequipment
8000*4=32,000
Computer
2000*20=40,000
Television
900*400=360,000
Aircondition
1200*400=480,00
Sofa
800*6=3,200
Table
120*120=14,400
Chair
480*60=28,800
1Bus
200,000
Decoration
360,000
Sundries
20,000
Moneyforbeginningpromotion
60,000
Total
4,187,400
3.0Services
•Wewillsupplyallkindsoffacilitiesfitformoderntimes.Includingbasicfacilities,fitnesscenter,recreationandleisurecenters,healthcenter,counselingcenter,foodcenter,touristcenter,trainingcenter,andmarriageagencies.
•Wehavedifferentkindsofroomfordifferentneeds.
•Weoffertheprofessionalcaremethod.
•Wehavehomeservicesforsomeelderlywanttostayhomeandhaveourservices.
4.0Marketanalysissummary
Customerofourserviceswillbetheseelderlyinneedofaplacegatheredotherpeersandcouldenjoytheirrestourlives.Theseelderlyusuallywanttoliveinanursinghomeordon’twanttoincommodetotheirchild.Ournursecouldofferthecarestheelderlyreallywantsanddoctorwouldensuretheirhealth.AccordingtoaresearchfromXinhuanet,there’re15%elderlyinBeijingwanttoliveinnursinghomeintheirrestlives.Butthereisnotenoughvacantpositionforthem.Itshowsareallybigmarketforus.
4.1Marketsegmentation
Ourprimarymarketsegmentationincludestheelderlywhowanttoliveinnursinghome,andenjoytheirrestoflives.Theseelderlywillliveinourcommunitywithotherelderly.
Oursecondmarketsegmentationistheelderlyneedstobetookcarebutstillwanttostayhome.Weofferthehomeserviceforthem.Theycouldenjoyourservicesathome.
4.2Targetmarketsegmentstrategy
EveryroominournursinghousehasTelevision,airconditionandbathroom.Wehavetwokindsofrooms.Onefortheoldpeopleaged65-75,whostillhaveabilityoftakingcareofthemselves.Anotherroomfortheoldpeoplewhoagedabove75,ordon’thavetheabilityoftakingcareofthemselves.
Thefirstkindofroomhasanalarmringattheheadofbed.Whentheyneedhelptheycouldinformourdutynurseimmediately.Everyfloorwesettwodutynursestodealwithsomeemergencyproblem.
Wehopetheelderlycouldcleantheirhousethemselves.Becausewethinkarrangetheirroombythemselvescouldhelpthemtoslowdownthestepofgrowingold.Itshowstheirconsciousnessisclear.Butifyouhopeustocleanroom,it’sok,andit’sfree.
Anotherroomhasnursestotakecareeveryday.Everytworoomhaveonenursesondutyatnight.
Everyelderlyhasonenursetotakecarespecialty.Thisroomwillbeexpensivethannormalroom
4.3Servicesbusinessanalysis
Pricingofnursinghomedoesnotusuallyinfluencecustomers’choice.Theyaremoreconsideringtheserviceswecouldoffer.Ourpriceseemslikeafewexpensive,butwecouldofferniceservicesandmanyotherfacilitiestosatisfydifferentneeds.
Wehavemanyroomtoletelderlyhaverestandfun
Theexercisecenterequipsmanyhealthyapparatuscouldletelderlyhavehealthexercise.
Elderlycouldplaychessandcardinentertainmentandleisurezonewithothers.
Wehavemedicalcarecentertocurediseaseandletthemhavephysicalexaminationregularly.
WehavePsychologicalcounselingtosolvesomepsychologicalproblemandtocoordinatetherelationshipbetweentheelderly.
5.0StrategyandImplementationSummary
5.1Competitiveedge
EnjoynursinghomefocusontheelderlyinHangzhou,Shanghai,andJiangsu.Weofferahigh-gradeservicesnursinghometothem.There’reonlythreethiskindnursinghomeinthesearea.Wehavemodernfacilitiesandprofessionaltrainednurse.Goodmanagementtoensureeveryelderlyherecouldenjoygoodservicesandhaveagreatlife.
5.2MarketingStrategy
Wehavemanydifferentwaystoletpeopleknowournursinghome.Excepttheparkorcommunitythattheplaceshavesignificantelderly,wealsohaveadvertisingoninternet.
5.2.1Advertising
Internetad:
1.AddLinksinsomewell-knownwebsites
2.Landingthemajorsearchengines:
includingGoogle,Baidu,yisou,zhongsou,Sogou,3721,MSNandsoon,Ifthesearchenginedoesnotaccept,thenthreetimesaday,everydaytosubmituntiltheywereacceptedsofar.
3.CreateaQQgroup
4Sende-mails
5Createablog
UnderlineAD
1Radio:
radiohaslotsofAudience,andmostofthemareoldpeople.
2Localtelevisionstations:
Alsomanyaudience,andmostofconsumerarelocated.
3Leaflets
Gotoaplacewherelotsofpeoplehave.Forexample:
shoppingmalls,theoldageclub,old-ageparks,trafficroutes,commercialcenters,airportandsoon.
4OutdoorAdvertising:
(1)Itiswidedisseminationofinformation;
(2)Lowercosts;(3)lastedforalongtime;(4)wecouldchoosetheplace.
5.2.2Salespromotionplan
•Theme:
RedSunsetdrumteam
•Time:
2days(19-20o'clock2009.10.14-2008.10.15)
•Place:
squarenearournursinghouse
•Activity:
Employwell-knowndrumteam"RedSunset"tohaveashowinthesquare.TheywouldweartheT-shirtwhichhasournursinghouse'sbrandandname.Also,wecouldinvitesomeoldpeopleinournursinghouse.Theycouldweardifferentcolor.Theycouldshowwith"RedSunset".
•Objectives:
Letpeopleknowmoreaboutournursinghouse.(Ifitwouldbecausedbymediareports,theeffectwouldbebetter.)Also,itcouldletotheroldpeoplewhodonotjoinusseewhat