OCAI企业文化量表.docx
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OCAI企业文化量表
InstructionsforcompletingtheOrganizationalCultureAssessmentInstrument（OCAI）
ThepurposeoftheOCAIistoassesssixkeydimensionsoforganizationalculture.Incompletingtheinstrument,youwillbeprovidingapictureofhowyourorganizationoperatesandthevaluesthatcharacterizeit.Norightorwronganswersexistforthesequestionsjustasthereisnotrightorwrongculture.Everyorganizationwillmostlikelyproduceadifferentsetofresponses.Therefore,beasaccurateasyoucaninrespondingtothequestionssothatyourresultingculturaldiagnosiswillbeaspreciseaspossible.
Youareaskedtorateyourorganizationinthequestions.Todeterminewhichorganizationtorate,youwillwanttoconsidertheorganizationthatismanagedbyyourboss,thestrategicbusinessunittowhichyoubelong,ortheorganizationalunitinwhichyouareamemberthathasclearlyidentifiableboundaries.Becausetheinstrumentismosthelpfulfordeterminingwaystochangetheculture,you’llwanttofocusontheculturalunitthatisthetargetforchange.Therefore,asyouanswerthequestions,keepinmindtheorganizationthatcanbeaffectedbythechangestrategyyoudevelop.
TheOCAIconsistsofsixquestions.Eachquestionhasfouralternatives.Divide100pointsamongthesefouralternativesdependingontheextenttowhicheachalternativeissimilartoyourownorganization.Giveahighernumberofpointstothealternativethatismostsimilartoyourorganization.Forexample,inquestionone,ifyouthinkalternativeAisverysimilartoyourorganization,alternativeBandCaresomewhatsimilar,andalternativeDishardlysimilaratall,youmightgive55pointstoA,20pointstoBandC,andfivepointstoD.Justbesureyourtotalequals100pointsforeachquestion.
Note,thatthefirstpassthroughthesixquestionsislabeled“Now”.Thisreferstotheculture,asitexiststoday.Afteryoucompletethe“Now”,youwillfindthequestionsrepeatedunderaheadingof“Preferred”.Youranswerstothesequestionsshouldbebasedonhowyouwouldliketheorganizationtolookfiveyearsfromnow.
TheOrganizationalCultureAssessmentInstrument–Current
1.DominantCharacteristics
Now
A
Theorganizationisaverypersonalplace.Itislikeanextendedfamily.Peopleseemtosharealotofthemselves.
B
Theorganizationisaverydynamicentrepreneurialplace.Peoplearewillingtosticktheirnecksoutandtakerisks.
C
Theorganizationisveryresultsoriented.Amajorconcerniswithgettingthejobdone.Peopleareverycompetitiveandachievementoriented.
D
Theorganizationisaverycontrolledandstructuredplace.Formalproceduresgenerallygovernwhatpeopledo.
Total
2.OrganizationalLeadership
Now
A
Theleadershipintheorganizationisgenerallyconsideredtoexemplifymentoring,facilitating,ornurturing.
B
Theleadershipintheorganizationisgenerallyconsideredtoexemplifyentrepreneurship,innovating,orrisktaking.
C
Theleadershipintheorganizationisgenerallyconsideredtoexemplifyano-nonsense,aggressive,results-orientedfocus.
D
Theleadershipintheorganizationisgenerallyconsideredtoexemplifycoordinating,organizing,orsmooth-runningefficiency.
Total
3.ManagementofEmployees
Now
A
Themanagementstyleintheorganizationischaracterizedbyteamwork,consensus,andparticipation.
B
Themanagementstyleintheorganizationischaracterizedbyindividualrisk-taking,innovation,freedom,anduniqueness.
C
Themanagementstyleintheorganizationischaracterizedbyhard-drivingcompetitiveness,highdemands,andachievement.
D
Themanagementstyleintheorganizationischaracterizedbysecurityofemployment,conformity,predictability,andstabilityinrelationships.
Total
4.OrganizationGlue
Now
A
Thegluethatholdstheorganizationtogetherisloyaltyandmutualtrust.Commitmenttothisorganizationrunshigh.
B
Thegluethatholdstheorganizationtogetheriscommitmenttoinnovationanddevelopment.Thereisanemphasisonbeingonthecuttingedge.
C
Thegluethatholdstheorganizationtogetheristheemphasisonachievementandgoalaccomplishment.Aggressivenessandwinningarecommonthemes.
D
Thegluethatholdstheorganizationtogetherisformalrulesandpolicies.Maintainingasmooth-runningorganizationisimportant.
Total
5.StrategicEmphases
Now
A
Theorganizationemphasizeshumandevelopment.Hightrust,openness,andparticipationpersist.
B
Theorganizationemphasizesacquiringnewresourcesandcreatingnewchallenges.Tryingnewthingsandprospectingforopportunitiesarevalued.
C
Theorganizationemphasizescompetitiveactionsandachievement.Hittingstretchtargetsandwinninginthemarketplacearedominant.
D
Theorganizationemphasizespermanenceandstability.Efficiency,controlandsmoothoperationsareimportant.
Total
6.CriteriaofSuccess
Now
A
Theorganizationdefinessuccessonthebasisofthedevelopmentofhumanresources,teamwork,employeecommitment,andconcernforpeople.
B
Theorganizationdefinessuccessonthebasisofhavingthemostuniqueornewestproducts.Itisaproductleaderandinnovator.
C
Theorganizationdefinessuccessonthebasisofwinninginthemarketplaceandoutpacingthecompetition.Competitivemarketleadershipiskey.
D
Theorganizationdefinessuccessonthebasisofefficiency.Dependabledelivery,smoothschedulingandlow-costproductionarecritical.
Total
TheOrganizationalCultureAssessmentInstrument–Preferred
1.DominantCharacteristics
Preferred
A
Theorganizationisaverypersonalplace.Itislikeanextendedfamily.Peopleseemtosharealotofthemselves.
B
Theorganizationisaverydynamicentrepreneurialplace.Peoplearewillingtosticktheirnecksoutandtakerisks.
C
Theorganizationisveryresultsoriented.Amajorconcerniswithgettingthejobdone.Peopleareverycompetitiveandachievementoriented.
D
Theorganizationisaverycontrolledandstructuredplace.Formalproceduresgenerallygovernwhatpeopledo.
Total
2.OrganizationalLeadership
Preferred
A
Theleadershipintheorganizationisgenerallyconsideredtoexemplifymentoring,facilitating,ornurturing.
B
Theleadershipintheorganizationisgenerallyconsideredtoexemplifyentrepreneurship,innovating,orrisktaking.
C
Theleadershipintheorganizationisgenerallyconsideredtoexemplifyano-nonsense,aggressive,results-orientedfocus.
D
Theleadershipintheorganizationisgenerallyconsideredtoexemplifycoordinating,organizing,orsmooth-runningefficiency.
Total
3.ManagementofEmployees
Preferred
A
Themanagementstyleintheorganizationischaracterizedbyteamwork,consensus,andparticipation.
B
Themanagementstyleintheorganizationischaracterizedbyindividualrisk-taking,innovation,freedom,anduniqueness.
C
Themanagementstyleintheorganizationischaracterizedbyhard-drivingcompetitiveness,highdemands,andachievement.
D
Themanagementstyleintheorganizationischaracterizedbysecurityofemployment,conformity,predictability,andstabilityinrelationships.
Total
4.OrganizationGlue
Preferred
A
Thegluethatholdstheorganizationtogetherisloyaltyandmutualtrust.Commitmenttothisorganizationrunshigh.
B
Thegluethatholdstheorganizationtogetheriscommitmenttoinnovationanddevelopment.Thereisanemphasisonbeingonthecuttingedge.
C
Thegluethatholdstheorganizationtogetheristheemphasisonachievementandgoalaccomplishment.Aggressivenessandwinningarecommonthemes.
D
Thegluethatholdstheorganizationtogetherisformalrulesandpolicies.Maintainingasmooth-runningorganizationisimportant.
Total
5.StrategicEmphases
Preferred
A
Theorganizationemphasizeshumandevelopment.Hightrust,openness,andparticipationpersist.
B
Theorganizationemphasizesacquiringnewresourcesandcreatingnewchallenges.Tryingnewthingsandprospectingforopportunitiesarevalued.
C
Theorganizationemphasizescompetitiveactionsandachievement.Hittingstretchtargetsandwinninginthemarketplacearedominant.
D
Theorganizationemphasizespermanenceandstability.Efficiency,controlandsmoothoperationsareimportant.
Total
6.CriteriaofSuccess
Preferred
A
Theorganizationdefinessuccessonthebasisofthedevelopmentofhumanresources,teamwork,employeecommitment,andconcernforpeople.
B
Theorganizationdefinessuccessonthebasisofhavingthemostuniqueornewestproducts.Itisaproductleaderandinnovator.
C
Theorganizationdefinessuccessonthebasisofwinninginthemarketplaceandoutpacingthecompetition.Competitivemarketleadershipiskey.
D
Theorganizationdefinessuccessonthebasisofefficiency.Dependabledelivery,smoothschedulingandlow-costproductionarecritical.
Total
AnExampleofHowCultureRatingsMightAppear
NOW
PREFERRED
A
55
A
35
B
20
B
30
C
20
C
25
D
5
D
10
Total
100
Total
100
Scoring:
ScoringtheOCAIisveryeasy.Itrequiressimplearithmeticcalculations.ThefirststepistoaddtogetherallAresponsesintheNowcolumnanddividebysix.Thatis,computeanaveragescorefortheAalternativesintheNowcolumn.Youmayusetheworksheetonthene
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